This document outlines an e-government policy program for Bangladesh government officials. The purpose is to ensure citizen-centric services through e-governance to fulfill citizen expectations and satisfaction. Key points include: - Implementing the program at the Dhaka North City Corporation over 1.5 years, with activities like obtaining approvals, hiring consultants, developing software, testing, and implementing the digital management system. - Potential benefits include increased revenue, economic growth, achieving Millennium Development Goals, improved efficiency, transparency, citizen awareness and satisfaction. - Challenges include developing system requirements, addressing fund constraints, digital divide, and reluctance towards technology. Solutions involve obtaining funds, introducing technical education, developing

1. In e-Government Policy Program
For Bangladesh Government Officials
Md Momtaz Uddin
Md Mukul Miah

2. Background and Purpose
• Background
• Purpose
 To ensure the citizen centric services to the stakeholders through
e-Governance to fulfill the expectation & satisfaction of the citizen.
• The GoB is highly interested in Digital & Automated Workflow
allover the country “Digital Bangladesh” is a promise of GoB
Govt. Of Bangladesh
(GoB)
• The Top Management is highly interested in implementing e-
Governance throughout the organization
• The Top Management is exhibiting the leadership to eliminate the
reluctance towards technology
Top Management
• All other stakeholders are also interested in Digital & Automated
Phenomena
• User Friendliness of e-Governance Schemes has attracted the
end-uers
Stakeholders

3. Digital Divide (though gradually decreasing)
“Unknown Fear to Technology” of some stakeholers
Finacial & Economical Crises sometimes to
implement Technological Innovation
Current Status and Issues

4. Current Status and Issues – SWOT Analysis
S W
O T
Strength
Opportunity Threat
Weakness
The Information & Communication Technology
(Amendment Act 2013)
Manpower
Infrastructure
Fund
 Skill manpower
 Training
Support from Citizen
Support from Government
 Support Form Top Management
 Digital Divide (though gradually decreasing)
“Unknown Fear to Technology” of some stakeh
olders
Financial & Economical Crises sometimes to im
plement Technological Innovation

5. • Implementing Organization
- Name of the organization: Dhaka North City corporation
-Nature or type of the organization: City corporation/Municipality
-Duration of the Project : (1.5) Year(s)
Outline of the Action Plan

6. ACTION PLAN
SL. NO. ACTIONS ROLE TIME FRAME
1. OBTAINED APPROVAL FROM GoB & ADB M/O LGRD,
PD,ADB
Done
2 APPOINTMENT OF CONSULTANCY FIRM PD Done
3. FEASIBILITY TEST CONDUCTED Consultancy firm Done
4. IFT PD Done
5. TEC MEETING AND RECOMMENDATION TEC July 30, 2014
6. APPROVIAL OF TENDER PD 10 AUGUST
2014
7. ISSUING WORK ORDER PD 25 AUGUST
2014

7. ACTION PLAN (Contd.)
SL. NO. ACTIONS ROLE TIME FRAME
8. APPOINTMENT OF MANPOWER RESPONSIVE
BIDDER (RB)
By
25
SEPTEMBER
2014
9. HARDWARE SUPPLY RESPONSIVE
BIDDER
By
25 OCTOBER
2014
10. SYSTEM REQUIRMENT SPECIFICATION (SRS) RB By
25 JANUARY
2015
11. DEVELOP AND DESIGN A SOFTWARE FOR
DIGITAL MANAGEMENT SYSTEM WITH THE
HELP OF SOFTWARE COMPANY
RB By
NOVEMBER
2015

8. ACTION PLAN (Contd.)
SL. NO. ACTIONS ROLE TIME FRAME
12. DEBGUING AND TESTING TM By
25 JANUARY
2016
13. IMPLEMENTATION TM By
25 FEBUARY
2016

9. Action Plan Time Table
First Year Work Plan: 2014
No Item Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Fund
US$
1 TEC APPOROVAL 30
2 APPROVIAL OF TENDER 10
3 ISSUING WORK ORDER 25
4 APPOINTMENT OF MANPOWER 25
5 HARDWARE SUPPLY 25
Second Year Work Plan: 2015
No Item Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Fund
US$
1 SYSTEM REQUIRMENT SPECIFICATION (SRS) 25
2
DEVELOP AND DESIGN A SOFTWARE FOR
DIGITAL MANAGEMENT SYSTEM WITH THE
HELP OF SOFTWARE COMPANY
Final Year Work Plan: 2015-16
No Item Dec Jan Feb Mar Apr May Jun Jul Aug Oct Nov Dec
Fund
US$
1 DEBGUING AND TESTING 25 25
2 IMPLEMENTATION 25

10. Expected Results – Outputs/Outcomes
• Economic Effects



Revenue Increase
Per-capita income growth
MDG’s achievement

11. e-
Citizen
Service
s
Easy
Accessibility
Real Time
Accessibility
Elimination
of Physical
Hinderances
Quick
Response
from DNCC
• Technical Effects
Human Resource Development
Efficiency

12. Expected Results – Outputs/Outcomes
• Social and Environmental Effects
Good Governance
Green Environment
Transparency
Citizen Awareness
Citizen Satisfaction

13. (Challenges and Solutions)
• Challenges and Risks
• Solutions
• Obstacles for develop Application and implementation
Develop Systems Requirement Specification (SRS)
Preliminary Development Project Proforma (PDPP) for Aided Project
Fund
Introduction of Technical Education form primary education level
Application Development and Train up the User
•Fund constraints
• Digital Divide (though gradually decreasing)
• Reluctance towards Technology

14. Thank You !