1. May 9, 2011 SHRM Poll: Staff Levels and the Use of Contingent and Part-time Workers

3. More than one-third of organizations currently do not use contract employees. Of those that do, over the next three years, 41% expect the use of contract employees to be about the same as it is now. Few organizations reported changes in the use of contract workers over the next three years (12% will rely more on these workers and 11% will rely less).

4. Forecasted outlook for organizations’ reliance on full-time employees and contingent workers is expected to remain the same. Nearly two-thirds (62%) of organizations expect to have about the same reliance on full-time employees and contingent workers over the next three years. More than a quarter (29%) expect to rely more on full-time employees and less on contingent workers.

5. The top reasons organizations use contingent staff are to complete specific projects (27%) and to use as an additional resource during certain business or seasonal cycles (25%).

6. Most organizations do not convert temporary workers to full-time permanent positions. Just a little more than one-tenth (12%) of organizations reported that they almost always or frequently hire a temporary worker as a full-time employee. A quarter (25%) said this sometimes happens, and almost two-thirds (64%) stated that this never or rarely happens. 2

7. Over the Next Three Years, How Do You Expect the Use of the Following Staffing Options to Change for Your Organization? 3 n = 320

8. Over the Next Three Years, How Do You Expect the Use Regular Part-time Employees to Change in Your Organization? Comparison by Organization Staff Size Regular part-time employees: Larger organizations (those with 2,500 to 24,999 employees) were more likely than small organizations (1 to 99 employees) to report that they plan to use regular part-time employees over the next three years. 4

9. Over the Next Three Years, How Do You Expect the Use of the Following Staffing Options to Change for Your Organization? 5 (Analysis excludes organizations that currently DO NOT use nor plan to use contingent and part-time workers) Note: n = 272. Totals do not equal 100% due to rounding. Organizations that don’t currently use nor plan to use part-time and contingent workers were excluded from this analysis.

10. Over the Next Three Years, How Do You Expect the Use of Full-time Employees to Change for Your Organization? 6 n = 317

11. Which of the Following Is the Primary Reason Your Organization Relies on Contingent Workforce Strategies (e.g., Contract Employees, Temporary Employees, Outsourced Work, etc.)? 7 Note: n = 299. Total does include ‘not applicable” or “not sure” responses. Total does not equal 100% due to rounding.

12. Generally, for What Types of Positions Does Your Organization Use Contract or Temporary Workers? 8 n = 304

13. Approximately How Often Does Your Organization Hire Contract or Temporary Workers Who Are Converted to Permanent Full-time Positions (i.e., Temp-to-perm Conversion)? 9 Note : n = 319. Total does not equal 100% due to rounding.

14. Demographics: Organization Industry 10 n = 308

15. Demographics: Organization Industry (continued) 11 n = 308

16. Demographics: Organization Sector 12 Note: n = 307. Total does not equal 100% due to rounding.

17. Demographics: Organization Staff Size 13 Note: n = 312. Total does not equal 100% due to rounding.

18. Demographics: Other 14 Is your organization a single-unit company or a multi-unit company? Does your organization have U.S.-based operations (business units) only or does it operate multinationally? n = 307 Note: n = 317. Total does not equal 100% due to rounding. Are HR policies and practices determined by the multi-unit corporate headquarters, by each work location or both? n = 220

20. Sample composed of 320 randomly selected HR professionals from SHRM’s membership.

21. Margin of error is +/- 5%.

22. Survey fielded March 14-22, 201115 Methodology For more poll findings, visit www.shrm.org/surveys Follow us on Twitter: http://twitter.com/SHRM_Research