The survey found that most organizations believe their employee benefits communications are effective. The top three communication methods were online/paper enrollment materials, group communications with organizational representatives, and one-on-one counseling. While few organizations currently use social media for communications, some plan to in the future. Health care remains the most important benefit to employees, though retirement and flexible benefits are growing in importance. Overall, employees were reported to be knowledgeable about available benefits, though few organizations have dedicated communications budgets.