1. T -
BUSINESS PROCESS MANAGEMENT T -
A complete eCommerce solution that automates advanced business processes and strategies enabling clients to realize
considerable economics of scale. An easy to use yet robust platform with unlimited scalability, our Commerce Suite is
uniquely tailor to fit your business. The first all-in-one business solution that manages multiple channels across multiple
increasing sales
Seamless Shipping - Devix Commerce Suite o ers full integration with every major courier. You
will be able to ship each package safely and securely at reduced costs with just the click of a
→ seamless fulfillment of all orders
Flexibility– Devix Commerce Suite is a flexible solution that allows for complete custom-
ization. Using .Net Technology and advanced API’s, the system easily fits into the way
companies with just one single interface!
button and be able to track packages instantly. your business operates.
A major component not currently found in Business Software Solutions today is flexibility. Your business flow needs to be
sculpted to fit the Business Solution you acquire. The Devix Commerce Suite is technologically superior. We simply allign our
platform’s business flow to match your current process. The need to mold your business around your software is eliminated.
Moreover most of your systems can now be automated thus delivering:
&
1. Increased Efficiency 4. Improved Relationships increasing loyalty with your customers streamlining and simplifying your operations
2. Improved Customer Service 5. Seamless ful llment of all orders Customer Relations Manager (CRM) – Devix Commerce Suite o ers an advanced CRM email Marketing – Automates customer order related communications. Enables A/B split
module that allows you to personalize your relationships, enhance the buying experi- testing for outbound mass marketing activities. Object based nature of the module
3. Increased Sales 6. Extreme reductions in human ence and increase loyalty with your customers. Advanced and fully customized facilitates “co-branding” initiatives and promotions. Supports simple or complex dynamic
cross-sell and up-sell tools will help your sales force be more productive and increase coupon and promotion codes with built-in tracking. Relational structure informs value
your pro t margins. added customer centric promotions.
phone catalog
sales sales
{ }
assign each employee or employee group website must be as dynamic as
inventory
e-mail specific tasks and roles the market it serves
web sales confirmation
Ease of Use – Screens designed with only the features necessary for your workforce to
Back Order Automation– Using user defined rules this business logic tool allows
warehose accomplish its tasks will eliminate task-level confusion and shorten training time.
management
clients to automatically fulfill back orders. Fulfill orders based on wait time, profit
order margin, customer status and so forth in any combination. This feature allows clients to
flow dynamically use high demand stock as it becomes available to best e ect without the
process need to allocate valuable human resources.
‚ .
automated back shipping
purchasing order fraud warehouse
assigment protection managing multiple channels across automating batch or single order billing
sales
multiple companies with one single interface •Order-Flow Process – With our Commerce Suite you will never again lose an order. Every
order ows through a strict process designed by you and according to your business
Integrated e-Commerce – Devix creates an advanced ecommerce site that is fully integrated
fedex needs. Devix Commerce Suite dramatically increases your customer service team’s
best order flow and managed with our backend system
e ectiveness and e ciency while reducing the manual workload.
rate
shipping
shipping
←
ups
- +
rma never going over or under stock managing complex return issues
Warehouse Management System (WMS) – Devix Commerce Suite provides you with an Returns Management (RMA) – O er your customers the simplicity they expect. They want
billing
usps automated warehouse monitoring system. You know the exact status of your current inventory their orders ful lled promptly; they also want their returns to be simple and painless. In
including costs, allocations and more; never going over or under stock. order to facilitate returns in a cost e ective manner, it is critical to allow your customer
tracking service reps to have real-time management and insight into orders and the ability to
instantly service your customers. Our Returns Management tools allow you to manage
complex
risk you can not discover new oceans unless you have the courage to lose sight of the shore opportunity you’ll always miss 100% of the shots you don’t take
2. T -
Devix
V8
Commerce Suite
The Devix Commerce Suite Back-End Manages All of The Functions of Your Business
In One Conveient Commerce Suite
CRM Warehouse Management A Inventory Control
B C
I C
L O
L U
Purchasing Marketing Merchandising
I N
N T
G I
N
Shipping Order Management G RMA
B2C B2B
Sites Portal
Your
Devix Commerce
Website
Microsite Microsite
1 2
Branded
Shopping
Sites
3. T -
MARKETING MANAGEMENT T -
virtual User email
newsletters blogs catalogs web 2.0 Content rss feeds surveys marketing
private content viral affiliate ethnic network
wishlists rebates linking coupons marketing marketing marketing marketing
content published email public coupon search
marketing wishlists products wishlists exchange user profiles engine linking
pages marketing
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25. Devix International Corporation
10 Exchange Place (800) NY-Devix
10th Floor (201) 705-1530
Jersey City, NJ 07302 info@devix.com
26. Who We Are: Idea Ladder offers high-quality web designs and a variety
Founded in 1999, Devix provides a Commerce Suite that powers market of integrated marketing solutions that create a compelling
user experience and high customer loyalty for your site.
leaders operating in various vertical industries and has enabled them to
grow into their dominant market positions. Our mission is to deliver
Idea Ladder's web design expertise, coupled with Devix's
Business Process Management solutions that enable E-tailers to rapidly
robust eCommerce platform, result in websites that quickly achieve
expand their operations and market share. From the smallest entrepreneur a high return on your online investment. If you want to produce
who needs a flexible, integrated, easy-to-learn system, to the more revenue, generate more leads, and increase the lifetime
sophisticated multi-warehouse retailer with thousands of SKUs looking for value of your customers, the Devix / Idea Ladder team can help
a scalable, fully integrated platform upon which to automate business you make it happen. In addition to working with you to develop
processes - we have a solution tailored to fit all. your online brand identity and site look and feel, we'll advise you
on marketing and design best practices; help you organize your
To give you the best of everything, we have partnered with many of the site's information and products to maximize sales; and set up your
top E-tailing companies to provide your business with the most robust, customer interaction areas and shopping cart funnel to optimize
conversions and keep customers coming back—all wrapped in a site that not
end-to-end e-commerce solutions.
only looks great but also works.
With our streamlined design and approval processes and
high-touch client service, you'll have a marketing and
design resource you can trust as you make decisions about
your new site. Plus, our standards-compliant, CSS-based,
SEO-friendly designs allow us to quickly adapt your site to
the ever-changing marketplace.
www.devix.com www.devix.com
27. Quantum Art is an established Web Content Management System provider working with commercial The leader in automating multichannel integration solutions
enterprises, governments, and non-profit organizations for more than a decade. They license software Ixtens is an established leader in Amazon Services Systems Integration.
and customize solutions that help clients meet business objectives and achieve immediate ROI by Amazon chose Ixtens as their premier Certified Systems Integrator not
maximizing the quality, timeliness, and relevance of their online content publishing activities. only because of their in-depth expertise in the online retail industry but
also due to their highly scalable solutions.
Devix Merchant Micro-template customization Devix works with Ixtens to provide clients with advanced data
ICM Quantum Art
(Ixtens) QP7 Web CMS
Search Engine Optimization management solutions including multi-channel online integration to
Minisite 1 of all Minisites allow you to sell your products simultaneously through multiple
Create smaller niche sites channels such as Amazon, Overstock.com, Buy.com, Half.com,
Minisite 2
Channel 1 Channel n
around your larger site Like.com, uBid, Yahoo, Shop.com, and eBay. All channel sales are
Devix Back- Minisite 3
complete with data feed,
search functionality and then uploaded via automated feed files into the Devix Commerce
End
customer log-in portal Suite allowing you to manage all orders through a single unified Devix
platform.
―Devix, Ixtens and Quantum Art have partnered together to bring you the ultimate solution in end- growing strong
to-end multi-channel commerce and content management. Devix QP7 Minisites are rapidly 3,000,000 transactions this month
2,300,156 items shipped
deployable, easily configurable and custom designable websites that supplement your Devix 5,000 new customers
Commerce Suite with targeted channels for selling niche products, adding editorial content,
increasing SEO rankings through contextual advertising, and driving additional sales to your parent
website.
www.devix.com www.devix.com
28. WinBuyer is a comparative shopping application for
Control Outgoing Traffic: Increase
online retailers that allows consumers to compare LiveChat develops online technologies in the area of
conversion-to-sale by reaffirming
prices of other e-tailers selling the same product. The communication and real-time marketing solutions. Their
the competitiveness of your prices
and by saving your customers the program is designed so that E-merchants constantly solutions act as a tool for increasing online conversion
hassle of a time-consuming search receive information on the prices of competitors’ items rates, maximizing sales realized or supported by the
for comparable products by customizing and placing controls on exact items. internet and reducing the overall cost associated with
This information allows you, the online retailer, to customer service. LiveChat allows your company to
Add a new revenue stream by
monetizing your unconverted traffic increase conversion to sale and generate lead-based
optimize internet communication with partners and
through your competitors CPC revenue. Browsers turn to buyers when given accurate
placement and reliable price information which helps consumers between employees both inside and outside your
instantly evaluate competitive pricing without leaving organization.
your site. Increase Sales * Decrease Costs * Assist Multiple Customers Simultaneously * Remote Workers * Superior Customer Service
Customize your application by
colors, fonts, texts, and buttons. Integration and Setup Customer Features
Choose which columns to display. Devix has integrated with WinBuyer so that our clients Live Chat with operator According to the Internet
Set displaying competitor price
can offer comparative prices directly on the web. With Active Invitation Retailers article, 10 tips for
listing within your own preset
threshold. Devix, you can be up and running with WinBuyer in less Chat Button employing live chat profitably,
than five minutes! Leave a Message Form customers moving to online
shopping are expecting the
Operators Features same level of personalization and
Call Back support they receive in a store. Of the
Google Analytics Integration top 100 internet retailers, over 30% of
Customizable Chat Window
them offer LiveChat capabilities. For one
Personal Invitation / Customer Information Panel
company, they found that 20% of
Predefined answers
customers who engaged in online
chatting with a service agent ended up
Convert Browsers Into Buyers converting to a sale.
www.devix.com www.devix.com
29. PayPal is an online payment service for Benefits for E-tailers
individuals and merchants. Regardless of your Google Checkout is a fast, secure checkout
Attract new leads.
notoriety, online shoppers may be reluctant process that helps increase sales by bringing
Browsers click on ads 10% more when
to trust their financial data with you. PayPal you more customers and allowing them to buy Checkout sign is displayed
is a great alternative with little fees. By items by simplifying the process with a single
login. Customers save their financial and Convert more sales.
offering the availability of making payment Converts 40% more than shoppers who
through a generally trusted and highly shipping information in their Google Account, have not used checkout before
regarded third-party, your customers can so that they can purchase at participating
stores at the click of a button. Google Protect yourself from fraud.
provide their information only to the third- Checkout's Payment Guarantee protects
party, yet you still get your payment – and Checkout also offers fraud protection, as well a 98% of checkout orders on average
save yourself the costs associated with fraud unified page for tracking purchases and their
checks and credit card process. In addition, status.
you are relieved from safeguarding and
storing your customers secure information.
With Devix you can manage your incoming orders,
process the payment through PayPal, receive the Available in 190
buyers payment confirmation, and ship your markets and 18
goods all through one backend interface! currencies around the
world, PayPal enables
global ecommerce by
PayPal also provides auction tools for making payments
buyers and sellers; a PayPal credit card; a possible across different locations,
debit card; and chargeback protection. currencies, and languages.
www.devix.com www.devix.com
30. As the economy and
recession gets
Easy way to shop and pay cash with online rougher, consumers
banking keeps your financial information
private provides safe with free buyer
Shop and pay cash are looking for
alternative ways to
with online banking Over 1,000 E-tailers, including boutiques and travel pay for things
protection. Checkout is fast and convenient!
providers, participate with eLayaway. This solution is without getting into
debt. Electronic Companies, Jewelry and
chosen by online shoppers who choose to pay gradually Watch companies saw the largest increase
through manageable monthly payments without incurring in conversions this past holiday, leading to
a 35.6% increase in shopping cart dollar
debt. E-tailers benefit by avoiding the rising transaction
volume and from consumer using
fees normally charged for credit card processing. eLayaway to make their purchases.
Depending upon your annual sales volume, eLayaway can save you
thousands of dollars in transaction fees each year.
How it Works
Benefits with Devix
83 percent of consumers say
the most motivating factor to Reach larger and growing target market
Reduce online business expenses
shop online is assurance that
Lower transaction fees
their payment and personal Increase average order value
information is secure Give customers an added peace of mind
Leverage the secure, vigorous online banking network
www.devix.com www.devix.com
31. buySafe Merchants Experience:
Increased profitability
BuySAFE, the world's leading e-commerce
VeriSign is the leading secure sockets layer (SSL) Certificate Authority enabling secure e-commerce bonding service, has developed the Competitive Advantage
and communications for Web sites, intranets, and extranets. VeriSign is the SSL Certificate provider ―buySAFE Bonded Shopping" Network
of choice for over 95% of the Fortune 500 companies and the world’s 40 largest banks. They trust giving online shoppers a powerful tool in Up to 20% increase in website conversion
VeriSign because of their encryption technology and rigorous business authentication practices. the fight against e-commerce fraud.
Additional customers through the buySafe
Their service also offers a variety of security and telecom services ranging from digital certificates, Shopping Channel and advertising
BuySAFEshopping.com is the first Web site
payment processing, and managed firewalls to mobile call roaming, toll-free call database queries to feature item listings exclusively from programs
and downloadable digital content for mobile devices. Bonded Sellers™, whose transactions are
guaranteed up to $25,000 per listing.
Features of the Secured Seal Benefits of Posting the
VeriSign Secured Seal BuySAFE also benefits online merchants
The design of the VeriSign Secured Seal is recognized by signaling that they are reputable and
as an international sign of trust on the Internet. More recognized than any other trust mark, 79% of
Over 90,000 domains in 145 countries display the U.S. online shoppers are familiar with the VeriSign trustworthy, thereby increasing profit
VeriSign Secured Seal. Secured Seal
opportunities. BuySAFEshopping.com
The VeriSign Secured Seal is available in 13 different Show visitors that the site is secured using industry currently features approximately 1.5
languages and viewed an average of 150 million leading SSL technology.
times each day. million bonded items—equating to more
Lower shopping cart and other transaction
abandonment
than $700 million in merchandise—and is
A pop-up window displays business authentication
information when clicked by a visitor. the only web site where shoppers can find
Associate your brand with the trusted VeriSign brand.
all bonded items in a single location. 50% of online users are still afraid to
EV Upgrader™, built into the VeriSign Secured Seal, buy online, mostly because of security
enables all Internet Explorer 7 on Windows XP Increase visitor-to-sales conversions.
operating systems to see the visual cues associ-
concerns. Work with Devix and
ated with an Extended Validation SSL Certificate. buySafe to integrate a solution that
would convert the people who do not
buy from you—but should.
www.devix.com www.devix.com
32. One Integration, Multiple Brands.
CyberSource is a worldwide provider of secure electronic payment processing, credit card fraud
CardinalCommerce is the leading provider of
detection as well as authentication and verification services for card-not-present transactions allowing
eCommerce and mobile commerce platforms
for full automation of the order acceptance process. Their goal is to help maximize sales and increase
driving merchant growth. Cardinal developed
operating efficiency. CyberSource is a proven provider of global, high performance eCommerce
Cardinal Centinel, to enable merchants with
payment management solutions to conduct multi-channel sales in over 190 markets worldwide.
a simple way to launch applications designed
to increase revenue. With its proprietary
Integration and Setup
Through this partnership, eCommerce businesses technology, Centinel is easily installed and is
running Devix’s newest platform have quick access
utilized by over 30,000 merchants. With
to the authentication programs Verified by Visa and
MasterCard SecureCode, as well as alternative capabilities ranging from Verified by Visa
payment brand Bill Me Later®. Access comes in the
and MasterCard SecureCode, to alternative
form of the proprietary technology of Cardinal
Centinel®, CardinalCommerce's Universal Merchant payments such as Bill Me Later, PayPal,
Platform.
Google Checkout,
*The services help you optimize business results by aggressively managing every aspect of your payment operations, from acceptance
and more, Cardinal through reconciliation and payment security.
Benefits of Payment Types
Centinel is a must for
When you sign with Devix, your Devix account manager will work with you on
Higher average order values all eCommerce your CyberSource implementation to allow you to customize the system and
Lower transaction costs
Fraud Protection merchants. establish your own predefined fraud trigger alerts as well as set up your
queues for how you would like flagged transactions to be managed.
www.devix.com www.devix.com
33. Dynamic Imaging is one of the hottest technologies
in the online industry today and is rapidly becoming
a required best practice for leading websites. Etilize offers numerous product data
Etilize is one of the largest providers of aggregated solutions for retailers, distributors, and
LiquidPixels is an industry leading supplier of on-demand Rich Media solutions. manufacturers across several industries.
product information from thousands of IT, CE, Data
Premium brand companies utilize LiquidPixels’ Dynamic Imaging to enhance product
capture and Office supplies manufacturers. The Retailers - Obtain valuable product data
visualization with cost effective, easy-to-use tools such as:
information is delivered in a standardized, for online storefronts and increase overall
Interactive Zoom normalized, structured format in nine different sales.
Colorization & Fabric Draping Online business leaders are discovering that languages. They obtain information from thousands
very few investment options deliver the Distributors - Provide customers with the
Product Personalization of global manufacturers, create a standard
and Much, Much More! tangible benefits and demonstrate ROI of most up-to-date specifications for ease in
taxonomy, and deliver the finished product as
Dynamic Imaging: purchasing online.
ecommerce-ready web content to online retailers,
Increased revenue - with an enhanced shopping distributors and resellers. Manufacturers - Distribute product
experience, customers will spend more time on your information to channel partners accurately
site, increasing visitor-to-purchaser conversion rates
and efficiently.
and transaction size.
Cost savings - repurposing of content reduces total
Professional Services - Assistance with
photography and streamlines image management, and custom implementation and other technical
improved product visualization reduces product returns needs.
and customer service costs.
Process improvement - automated image production
reduces time and labor on repetitive tasks, enables
images to be shared between web and print production
and accelerates ongoing site updates
Product Marketing Copy * Product Descriptions * Thumbnail and Large Images * Side By Side Comparison
www.devix.com www.devix.com
34. Imagine comparing products by watching a video and seeing each product
Email Marketing Newsletters
rather than reading text and having to rely on your imagination. SundaySky
Easily and affordably create, send and
develops an innovative video authoring engine that automatically generates track your email marketing campaigns.
Many online businesses use Vertical-
videos from content;
Response on a regular basis to help them Online Surveys
text, graphics,
grow. VerticalResponse, Inc. is the leading
Conduct surveys of customers likes,
photos, music and comments, and opinions to help
videos, on any web developer and provider of email marketing better adjust to consumers needs.
site. Even more applications of online services. Vertical
impressive, videos Response's self-service campaign creation Direct Mail Postcards
Send direct mailing promotions to
can update in real- and deployment application, iBuilder, allows
your customer database to drive
time as the content businesses of any size to quickly create and traffic and increase sales
on the web site affordably deliver email marketing campaigns
updates. regardless of technical expertise. Vertical Sync your Devix customer
HOW IT WORKS Response is the only email marketing database to your vertical
response account to create
program where you can build your opt-in
E-tailers might want to generate product demos and promotions or a video newsletter for top products and targeted email campaigns,
mailing lists, publish your online newsletters entice customers back and
specials. Viewers can click on links contained within them, embed them easily on other sites and distribute
and manage your direct email advertising track conversions.
them through email or social network widgets. The service is even able to detect the graphical elements of a
site that are significant to the brand to give its video a professional gloss. After a video is launched, Sunday- campaigns, right from your browser.
Sky provides tools to measure its traffic and performance for continuous improvement.
www.devix.com www.devix.com
35. Get the best business software
solution for your business! More than
5 0 , 0 0 0 Sage Accpac Extended
Know exactly where your business stands: accountants, Enterprise Suite is a completely integrated,
Track every dollar coming in and going CPAs and independent business multinational business management solution built on
out consultants are choosing QuickBooks to the most flexible and expandable architecture
available today. Cost-effective, quick to implement Sage Accpac ERP Modules
manage their finances. QuickBooks is an
See where you're making money and and simple to use Sage Accpac provides best-in-class
where you're not accounting and financial software - Accounts Receivable
solutions to automate workflow throughout your
website developed and marketed by - Accounts Payable
Stay organized with all your finances in one organization. A unified solution delivers enterprise- - G/L Consolidations
Intuit. It includes tools to manage a wide visibility maximizing collaboration and providing
With Devix you can manage orders and - G/L Security
small business: credit card processing, insight for strategic decisions that drive revenue - General Ledger
payments instantly to better manage
expenses payroll services, point of sale software, growth and improve profitability. -Intercompany Transactions
checks and supplies. The program is - Inventory Control
Be ready at tax time with complete and - Multicurrency
very successful because it has the ability
accurate records - National Account Management
to continually expand as the needs of its - Order Entry
By using Devix and the Quickbooks Exporter: members' businesses grow. There has - Purchase Orders
been a 48 percent increase in the - Payroll (U.S and Canadian)
Export your general ledger: customer number of companies that use - Process Server
account, vendor accounts, product - Project and Job Costing
accounts, and category accounts.
QuickBooks. - Return Material Authorization
- System Manager
Easily generate reports of accounts -Transaction Analysis and Optional
receivables and accounts payable. Save Time Field Creator
Nearly 70% of users save 3+
hrs/week on bookkeeping
www.devix.com www.devix.com