Samsung Behold unlock and repair by cable manual

Samsung BEHOLD Unlock and repair by cable Manual
A Step-by-Step Guide for your Samsung BEHOLD to Unlock and repair by cable
By UnlockSamsungOnline.com - created at Tuesday 17th of September 2013 05:15:11 PM

Page 1/9 Copyright 2006 - 2013 UnlockSamsungOnline.com

Samsung BEHOLD Unlock and repair by cable
This guide contains all the steps that need to be followed exactly to complete Unlock and repair by
cable. The estimated completetion time is +/-10 minutes for most users. Experienced users could do it in
less then 3 minutes and first time users might need to read the manual twice to make sure they followed
all steps.
1. If you do not have a valid SRS username and password yet: Buy a SRS Samsung unlock account
2. Download & run our SRS installer
3. If present uninstall 'Samsung PC studio software' from your computer
4. Put the original working simcard inside the phone and turn on the phone (if you don't have the
original simcard or your phone is in 'phone freeze' mode don't put any simcard in the phone)
5. If present on your phone make sure Bluetooth is turned OFF and 'Auto Keypad Lock' is off
6. Make sure battery is fully charged
7. Enter code *#782872#, you will see ''Qualcomm mode configured, pls reconnect cable' now
confirm and phone screen returns to normal
8. Connect your phone to the computer with original Samsung USB cable
9. Check the phone if it asks for a mode, if so select 'PC-Studio mode'
10. Your computer will pop-up with new hardware wizard. Don't let it search in 'Windows Update'
(No, not this time) then choose 'Install from a list of specific location (advanced)'. Then let it
search for best driver at location c:program filessimlock remote clientdriversqxdm
If you are using a 64 bit computer use: C:Program FilesSimlock Remote ClientDriversQXDM-64
More detailed instructions: how to install QXDM drivers
Note: this step has to happen 2 or 3 times! After installing first driver Windows will pop-up again
with new hardware found wizard.
1. After connecting the phone (in correct mode, turned on) to computer and Hardware
Wizard pops up follow bellow steps
2. Windows will pop-up with some small info boxes in your right lower corner. Give
Windows a few minutes and it should then show the 'Found New Hardware Wizard':


3. Choose 'No, not at this time' and click 'Next >'
4. You will now get:

Choose 'Install from a list or specific location (Advanced)'. Click 'Next >'.


5. You will get the next screen:

Choose the first option and only tick the 'Include this location in the search:' Then click
'browse' and go to: c:Program FilesSimlock Remote ClientDriversQXDM'. Then click
'Next >'.
If you are using a 64 bit computer use: C:Program FilesSimlock Remote
ClientDriversQXDM-64
6. You will see:


If you get an error that there are no drivers found for your device try using drivers from
C:Program FilesSimlock Remote ClientDriversSamsung Qualcomm MSM7200A HS USB
Driver
7. Now you will see:


Click 'Finish'.
YOU ARE NOT YET FINISHED!
8. After you clicked 'Finish' Windows will AGAIN pop-up with 'New hardware found
wizard'. Do the previous steps exactly the same again. Then when you come to the above
screen click 'Finish' again and you are done. The QXDM drivers are now installed
correctly. For some devices (with GPS built-in) you have to do this process 2 times more! Because you will also be installing GPS
driver; NMEA Device.

11. Run Samsung Remote Unlock Client (Start -> Programs -> Simlock Remote Client -> Samsung
Remote Unlock client)
12. Login using your SRS login
13. Select your phone model from the drop down list
14. Press rescan and make sure the 2 QXDM drivers (QXDM Diagport and QXDM Modem) are
detected (If not: check and set QXDM drivers)
1. Make sure your original Samsung USB cable is connected to your computer and your
phone (turned on in correct mode)
2. Open 'Device Manager' on your computer:
On XP go to: Start -> Settings -> Control Panel -> (Switch to Classic view ) -> System ->
Hardware (tab) -> Device Manager.
On Vista go to: Start -> Type in the following commando in the 'Search box':
devmgmt.msc and hit enter.
On Windows 7 Click the pearl button (start button) then in the search box type 'Device
Manager', you will see 'Device Manager' in the search results. Click and it opens.
3. Now click the '+' at 'Modems' and '+' at 'Ports (com & LPT)
4. Under 'Modems' you should see a device identified with 'Qualcomm modem' (Some other
possible names are: 'ZTE proprietary modem', 'Samsung HS-USB Modem 9002',
'Qualcomm USB modem 3197')
5. Right mouse click the device and choose 'Properties'
6. A new window will open with several tabs. Now go to the 'Modem' tab
7. There you will see which Com port number the device has (Com x where 'x' is a number)
8. Select (or type) this number under 'Select Modem' in the SRS software (you can now close
the 'properties' Window of your Modem)
9. Now look under 'Ports (Com & LPT)' and look for: 'Qualcomm diagnostic interface (com
xx)' (or 'ZTE diagnostic interface (com xx)' or 'Samsung HS-USB Diagnostics 9002 (COM
xx)')
10. You can directly see the Comport number between the brackets (ComX where 'X' is a
number)
11. Select (or type) this number under 'Select Comport' in the SRS software
15. Click 'Direct Unlock' or 'Read Unlock Codes'. If the phone is in freeze mode always use 'Read
Unlock Codes'
16. If you used 'Read Unlock Codes' you now have to remove the simcard from the phone turn it on
and enter the unlock / unfreeze codes in the phone manually
17. Disconnect phone and enter *#726872# one more time for normal operation


What is BEHOLD sim unlocking?
A simlock is a restriction on your phone to prevent you from switching to other (more cheaper, better
performing) networks. To ensure you will be using the network on which you bought the phone they
place a simlock on the phone to restrict you from using the phone freely as it was meant to be.
If you bought the phone without a simcard (thus not from a Telecom Provider) the phone is always
simlock free.
Sim unlocking is NOT:
- Removing SIM PIN code (PIN 4-8 digit code set by you stored on your SIM)
- Removing of user code (also known as: 'phone lock', 'security code' or 'pattern lock') *
- Debranding (removing telecom provider logos, APN settings, bloatware) *
*UnlockSamsungOnline also offers these services and more for certain models, see website for more
info.

Our Unlock Methods
1. Unlock by Cable
Our proprietary software supporting over 1500 models; unlocking since 2006:

2. Unlock by Codes (by IMEI)
Unlock by codes service for all currently available regions: Europe, USA, Canada, South
America, Asia Pacific, Australia + New Zeeland. This service does not require any cable or
software.


Your Benefits by Unlocking your Samsung BEHOLD
1. The freedom to choose a cheaper Telecom Provider
2. The freedom to choose a Telecom provider with better service / coverage
3. Eliminate roaming fees by using local simcards while traveling
4. Increase resale value for you to sell your phone at higher value
5. Ability to use dual simcard adapters

Supported Models
Our proprietary unlock by cable software supports over 1500 Samsung models and new models are added
regularly. The Samsung BEHOLD is supported locked everywhere in the world on any carrier*
The Unlock by IMEI service supports every Samsung GSM model* simlocked in Europe, USA, Canada,
South America, Australia (incl. New Zealand) and Asia Pacific (not incl. Japan and limited to World
Wide telecom providers). Not supported for unlock by IMEI are CDMA or hybrids; SCH / SHV models
are NOT supported.
*Some phones are so called 'hardlocked', they are not directly supported. Only solution is to flash the
phone with a non hardlocked firmware after which they can be unlocked without a problem. Hardlocked
phones look like:

Samsung BEHOLD Unlock by Cable Requirements
PC computer with Windows XP or Windows 7 (Vista is NOT recommended)
32 Bit is highly recommended, 64 bit is supported in most cases
Correct cable as mentioned on UnlockSamsungOnline.com
Stable high speed internet connection (min 256kbps download and 128kbps upload) - do not use
3G modem. We strongly recommend a connection via ethernet cable (thus not WiFi)
Remove Samsung PC Studio and / or Samsung KIES software from your PC (we strongly
recommend completely disabling any mobile phone management / back-up software)
More information on requirements -click here-


Samsung BEHOLD Unlock Support
We proud ourselves with our A+ quality support after and pre-sales. When necessary we go as far as
connecting to our customers' destkop via remote support software to solve a problem (and that for a
product ranging from $15 - $40).
Our main support / contact system is a efficient support ticket system which you can access by clicking
here We ask you when contacting our support to provide us with as much details as possible, this helps
us help you faster!

Trust Us - Unlocking since 2006
Have a look for yourself on the independent biggest
review website in the world: Reviews by real
customers at ReviewCentre.com.
You can find more on our own Feedback page and
you can read about our history by clicking here.

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Samsung Behold unlock and repair by cable manual

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Samsung Behold unlock and repair by cable manual