Simon_Boadi's_ Systems_Engineer_R&S
- 1. SIMON K. BOADI
simonkwame@hotmail.com
940.268.8586
Education
NorthLake College
Associate Degree inComputerNetworkTechnology& ComputerScience
Classesinclude CiscoSystems’semesters10-18
Certifications
CiscoCertifiedNetworkingAssociate (CCNA) certificate inAugust2012
CiscoCertified NetworkingAssociate Security(CCNAS) certificate inDecember2012
CompTIA LPIC-1,LINUX LPIC-1,SUSE CertifiedLinuxAdministratorinJanuary2015
CiscoCertifiedNetworkProfessional (CCNP).
EMC InformationStorage andManagement,ISC- EMCISA Certificationin2013
Trainingoracle SQL, oracle Pl-SQLin 2011
VMware CertifiedProfessional- Cloud(VCP5.5) in2015
VMware CertifiedProfessional (VCP-DCV5.5) in2014
Micro-softCertifiedMCSA in2013
Micro-softA+ certificationin2000 and 2008
CertifiedComptiaLinux +ServerAdministratorin2014.
CertifiedComptiaLinux LPISystemAdminin2015
TraininginHP openview,HPVirtual Service Environment(HPVSE),TrainingconfiguringJuniperSwitches
and Router– 2008 and2014
TrainedWindowServer2008 & 2012
Professional Experience
VerizonServicesCorporate
MTs EngineeringCslt/SystemsEngineer
09/2014 to 09/2015
- 2. SIMON K. BOADI
simonkwame@hotmail.com
940.268.8586
A majorityof the CVSenvironmentisbuiltonthe CiscoUnifiedComputingSystems(UCS) blade
platform,utilizingCiscoVoice(Edge Devices,CUCM’s,MSE8000, CiscoCPE Devices,Unity,ASR,VCS
and Network(virtual switches,physical switches,firewalls) equipment.
Responsible forthe configuration,implementation,andmaintenance of networktechnologiesthat
directlysupportVoice,Video,NetworkandUnifiedCommunicationtechnologies.Thispersonfocus
will be onthe administrationof CISCOTelepresence,VoiceplatformsandCISCOContactCenter
(UCCX).
Installing,configuringandmaintainingnetworkhardware andsoftware;analyzes and
troubleshootsthe logsandtracksthe nature and resolutionof problems;monitorsusage toensure
securityof data and accessprivileges
Responsible forcommunicatingwithcustomers,peers,teamandmanagersregardingincident
and change management. Createsandmaintainsgoodtechnical documentation
RapidProvisioning,UnifiedmanagementandlinearScalability,ESXIdisconnectionissues,
Vmotion,Data-Store Migration,site-to-siteMigration andconfiguringmotoringHA andDRS for VC
failures.
Commandline VMsservices,Vswitch (VDS) configurationandupdate procedures
CreatingBackupsolution,patchingEXSIhostandVMs, enablingMemoryBallooningforVMs
CreatingBackupsolution,patchingEXSIhostandVMs, enablingMemoryBallooning forVMs
PlanningandDesigningVMware VI3/vSphere (ESX4.0/ESXi5.0/ESXi 6.0 andVMware Virtual Center)
Remote troubleshootingandfaultfindingif issuesoccuruponinitial installation;the supportand
administrationof firewall environmentsinline withITsecuritypolicy;securingnetworksystemby
establishingandenforcingpolicies,anddefiningandmonitoringaccess
Troubleshootingsite-to-site issuesfromnetworkflap,Neighborflap,addingvlans,addingroutes,
HRSP, VRRP flaps, IOSupgrading,bouncingportsonL1, L2 & L3withaccess, distributionorcore layer
switches
• Provide IPRoutingStrategy - RoutingProtocol Development(IGRP,BGP,MPLS,EIGRP,OSPF,
VTP,HSRP,VRRP,GLBP, SNMP, NTPEtc.) - Platform:2800, 3640, 2600, ASR 1000,902,903
Configurationof CiscoSwitches - Platform:Cat3550, Cat2950, SUP,6509,6513, MGX 8830, 8850
respectively
- 3. SIMON K. BOADI
simonkwame@hotmail.com
940.268.8586
Architect,design,developmentsof nextgenerationof Networkingparadigmslikevirtual switches(
NSX, vswitch,VDS/VSSequivalents),networkemulationdevices(vmnet3equivalent),physical nic
drivers,networkoverlaytechnologieslike vxlan,stt,otvandgeneve etc.
maximizingnetworkperformance bymonitoringperformance,troubleshootingnetworkproblems
and outages,scheduling upgradesandcollaboratingwithnetworkarchitectsonnetwork
optimization
configuringswitchesvlaninterfaces(trunkport,AccessPort,Dynamicdesirableorauto,Voice Vlan
port etc.)
• Supportthe perimetersecurityinfrastructure,consistingof firewalls,VPN/RAS,andproxy
appliances,eg:CiscoASA, PaloAltoGAI.
Configured,installedfirewallsandintrusiondetectionsystems,vulnerabilitytesting,riskanalyses
and securityassessments.Automationscriptstohandle andtrack incidents.
As the primary security-issueresolvergroup-memberforthe environment,the ISDrequireda
highly-skilledengineerwithboth specificcapabilitiesauthenticating,authorizationandencryptionof
Networksolution.
• Cisco,Network,anddata-centerenvironmentssupporttoserve asthe Tier 2 break/fix engineer
for all incidents,changes,andproblemsassociatedwiththisenvironment
• Install,configure andsupport Citrix SecurityServers,CiscoASA Server, switches,routers,
Fortinetfirewalls,Ciscofirewall/CUBEequipmentandothernetworksupportasrequired.
• Monitor,diagnose,software,hardware,facilities andnetwork security issuesrelatedto
connectivity,performance,equipmentfailuresorrecommendedmodificationinlegal, technicaland
regulatoryareasthat affectITsecurity.
• WrittenandDesigning networkdocumentsusingMicrosoftVisio/Excel/PowerPoint.
• Monitoringhardware andsoftware inventory usingtools(SolarWinds,PRTG,etc) forsecurity
issuesandexpansion
• Writing,Planning,Implementingandmanagingsecurityprograms/Software
• ImplementIncident/Securityissues,Change-Ctrl/QOS,andCapacitymanagement
• ProvidedIPAddressingStrategy - NAT,Re-Addressing(DHCP) andDNSrelatedissues
• PerformedLAN/WAN - IPRoutedNetworkIntegration
- 4. SIMON K. BOADI
simonkwame@hotmail.com
940.268.8586
• Performed global networkassessmentsandleverage thatinformationtoDeploymentPlansto
supportIoT roll-outs
• PowerPointpresentationsfordirector/managerandco-worker
• Manage cross functional teamsassociatedwiththe implementationof large-scaleglobal
networkscapacitymanagementandauditof IPaddressingandhosteddeviceswithindatacentres;
configurationof hostedIPvoice services; upgradingdatanetworkequipmenttolateststable firmware
releases;reportingnetworkoperational statusbygathering,prioritisinginformationandmanaging
projects;
undertakingdatanetworkfaultinvestigationsinlocal andwide areaenvironments,using
informationfrommultiplesources
HP Depo. SMS
SystemsEngineer 03/2014 to 09/2014
Architect,design,developmentsof nextgenerationof Networkingparadigmslike virtual
switches( NSXvswitch,VDS/VSSequivalents),networkemulationdevices(vmnet3equivalent),
physical nicdrivers,networkoverlaytechnologieslikevxlan,stt,otv andgeneve etc.
CreatingBackupsolution,patchingEXSIhostandVMs, enablingMemoryBallooningforVMs
Deploymentof ServerFarms,clusterintegration,VSAN’s,JBOD’sanddatamigration
Windows2008/2012 ServerAdministration,Exchange Server(Mail Services,DAG,CAScreation
and monitoring),implementingsecuritypoliciesforOU’s,GPO’setc..
CreatedandmanagedActive Directory(AD) Organizational Units(OU), GroupPolicyObjects
(GPO) usersandgroups Active /SystemsControllers
ProvidedSite-to-Site VPN secureconnectionsusing(TLS/SSL) tunnels,HTTP/HTTPScert’s,
SecurityPolicies forL2/L3 networkdevices,NetworkAdmissionControl(NAC),802.1x,IDS/IPS,VPN
Solutions,WebApplicationfirewallsandContentfiltering,NetFlow Analysis
• Supportof disasterrecoverysolutionsITsupportrelatingtotechnical issuesinvolving
Microsoft’score applicationsandoperatingsystems
• Technical supportat the networklevel:WAN andLAN connectivity,routers,firewalls,etc
- 5. SIMON K. BOADI
simonkwame@hotmail.com
940.268.8586
• Track, prioritize anddocumentrequestsusingaticketsystem, Administrationof systemsand
serversrelatedtonetworktoensure availabilityof servicestoauthorizedusers
• Respondingtoinquiriesfromstaff,administrators,service providers,site personnel andoutside
vendorsandetc.to provide technical assistance andsupport
• Maintainingnetworkoperationsandsoftware applications,operatingsystemslike iSCSI,FC,
FCOE and NFS.
• CreatingBackupsolution,patchingEXSIhostandVMs, enablingMemoryBallooningforVMs
• Responsible forthe creation,managementandupkeep CiscoNexus5548 UP,UCS-FI-6248UP, B-
200 andC-200 rack servers.
• Researchandlearnabout newsoftware inthe marketthatrelatestothe organization's
functions
• DocumentsystemsTrainstaff invarioussoftware applications(i.e.MicrosoftOffice,Windows,
newlyinstalledprinters,scanners,etc)
Virtual ComputingEnvironment:(VCE-EMC)
SystemsEngineer 06/2013 to 01/2014
• Analyze anddesignnewserversandstorage systems.
• Windows2008/2012 ServerAdministration
• CreatedandmanagedActive Directory(AD) Organizational Units(OU),GroupPolicyObjects
(GPO) usersandgroups Active /SystemsControllers
MaintainWAN NetworksutilizingHPoverView andWire SharkUtilities.
• Optimize LAN usingperformance reportsandmonitoringapplicationsin24x7environments.
• Monitorand prioritize assignedtickets,5000 networkdevices.
• VMware Infrastructure 5.x/vSphere Installation&Configuration
• PlanningandDesigningVMware VI3/vSphere (ESX4.0/ESXi5.0/ESXi 5.1 andVMware Virtual
Center)
• Upgrade legacyvSphere 4to vSphere 5,vCloudDirector1.5 to 5.1, View 4.x to5.x
• Install andconfigure backupsystemssuchasVeeamBackupandReplicationandQuestvRanger
• Installation,Configurationandmaintenance of HostedVMware products,eg.Vcenter.
• ConfigurationMicrosoftOffice Suite:MSProject,PowerPoint,Excel,MSWord andMicrosoft
Productivityapplication
- 6. SIMON K. BOADI
simonkwame@hotmail.com
940.268.8586
• Managed DNS(faulttolerant/round-robin),WINS,DHCP,HTTP/ S, FTP,SSL, VPN,andadvanced
TCP/IPsettings/connectivity(multi-homeddomains).
• Managed DNS(faulttolerant/round-robin),WINS,DHCP,HTTP/ S, FTP, SSL, VPN,andadvanced
TCP/IPsettings/connectivity(multi-homeddomains).,
• Overviewof UnifiedCommunicationssystemandtrafficflowsbetweenthe variousfunctional
components.
• ConfiguringvirtualizedUnifiedCommunicationscomponents.
• UsingVMDC architectural components,overall framework,andfunctional capabilities.
• Mappingof UnifiedCommunicationcomponentsanditsintegrationwithinthe VMDC
architecture inourenvironment
• ImplementTCP/IPcore andVDCnetworkingservicesusingNX-OSfeature,UNIX,SIP,Checkpoint
app,Accesscontrol list,Netflow,ACTSupporttool,Qualityof Service (QoS), NTP,CVoIP/BVoIPVoIP
• Usingtechnologyect,“Solarwindstomonitor”Networksconsiderations,suchasfirewalls,traffic
engineering,networkvirtualization,QOS,loadsharing,andredundancy.
• Firewall Configurationandadministration
• CustomerVPN configurationandSupport
• FTP processes,Implementcomplex local andwide-areanetworks
• Managed Multi Site WAN (AD,DHCP,DNS,TCP/IP,VPN)
• ImplementedHIPAAnetworksecuritybestpracticestoinsure confidentialpatientinformation
remainedsafe andsecure.
• SupportedMicrosoftExchange Server2003, Outlook,OutlookWebAccess(OWA) /WebMail
and Exchange PushMail for mobile devices.
• ImplementedMicrosoftWSUStoprovide Windowsupdatesfor2003 Server,2008 Server,2012
Server,2000, XPand Vistaclients.
• CreatedandmanagedDirectory(AD) Organizational Units(OU),GroupPolicyObjects(GPO)
usersand groupsActive
• AssistsinDisasterRecoveryplanningandtesting
• ImplementinganddesignWAN topologytofitbusinessneeds
• ImplementWindows NT,DHCP,WINSandDNS
• MOD questionsupport
• Supportremote locationswithNetAccessInternetVPN
• OtherdutiesasassignedtoTeam or Manager
- 7. SIMON K. BOADI
simonkwame@hotmail.com
940.268.8586
• * SolarwindsTechnologies ,survivable Remote Site TelephonyConfiguration,Device Pool
Configuration, DHCPServerConfiguration,LDAPSystemConfiguration,Call RoutingConfiguration,
AccessList Configuration,MediaResource Configuration, MusicOnHoldAudioSource Configuration,
Music On HoldServerConfiguration,Device Configuration,GatewayConfiguration,CiscoUnifiedIP
Phone Configuration,TrunkConfiguration
• Hardware & Software: CiscoNexus5596 & 5548U switches,CiscoNexus7010 & 7018 series,
Cisco6513, Cisco8000 Telepresence Server,CiscoNexus9513, Windows2008/2012R Server,NX-OS,
Checkpointapp,Wire Shark,Nexus1000V, FabricPath (Trill),PortChannels,LACP,Qualityof Service (
Qos) , ERSPAN,NetFlow,CVoIP/BVoIPVoIP,UNIX,MSE8050,MSE 8321,MSE 8710, AccessControl list
(ACLs),vSS-vNetworkStandardSwitch,vDS-vNetworkDistributedswitchetc.Deploymentand
managementof CiscoCall Manager4.x, 6. x , 7.x,Configurationof CiscoRouters - Platform:2800, 3640,
2600,Configurationof CiscoSwitches - Platform:Cat3550, Cat2950.Configurationof RoutingProtocols¡V
OSPF- IS-IS¡V RIP ¡V EIGRP ¡V BGP, Deploymentof CiscoIPPhones - Series:7910, 7940, 7960,
Installation,ManagementandMonitoringof call managercluster,Configuringclassof service andCall
admissioncontrol,Configuringcall mangerfeaturesandservices,Configurationof call signaling
protocolsonVoice GatewaysH.323 ,MGCP and SCCP,Configurationof VoiceGateways,Gatekeepers,
and SRST,ConfigurationandInstillationof Voice Interfaceslike E1& T1 Lines(CASandPRI),BRI,FXS,
FXO.Experience configuringVMAX,VNX,ClariionandVPlex storage devices.
Denton State School
SystemsEngineer 03/2012 to 04/2013
• Assistanddocumentthe developmentandImplementationof longandshort-termgoalsfor
service recipient,asdevelopedbythe Personal SupportTeamunderthe supervisionordirectionof the
Program Coordinator.
• Optimizescomputerusage byresearchingandrecommendingenhancementstosystem
capabilitiesandperformance.
• Enforcesthe District’snetworksecurityandinstallationprocedures.Installs,certifiesand
troubleshootscampusandremote-campusnetworkcablinginfrastructure,includingawide varietyof
local area networkequipmentandsoftware.
• Dutiesperformingprimarynetworksystemadministrationonnetworkservers,asneeded.
• Trainsend-usersonthe use andfeaturesof the variousoperatingsystemsandapplicationson
the variousplatforms.
• Configuresandinstalls WindowsworkstationsandMacintoshoperatingsystemsinresponseto
the demandsof a complex networkdesign.
- 8. SIMON K. BOADI
simonkwame@hotmail.com
940.268.8586
• Identifies,troubleshootsandresolveshardware,software andnetwork-relatedproblems
encounteredbyend-usersof the Districtnetwork,the Internet,the mainframe,PCsandMacintoshes,
Switches,Routersandnewcomputertechnology.
• Maintainednetworkaccess/securitythroughutilizationof ACLandVLAN configurationsonall
CiscoRoutersand Switches.
• Maintainingtechnical andanalytical skills,withextensive knowledgeof COBOL,UNIX,andIBM
Mainframe Systems.
• SupportedLinux environment,RedHatIntrusionDetectionSystem(IDS),file andprintservers
• Writes,scriptsandbatch filesasneeded,toenhance the functionof the operatingsystem.
• Hardware and Software:Routes,Switches,JuniperSwitches(Cisco,Cabletron,BayNetwork),
PBXSwitches,Backups(Exabyte),ICSDrive Imagers,XircomProducts,NetGear,FTP,Telnet,Ping
Utilities,Link-view,DNS,WINS,DHCP,TCP/IP,IPX-SPX,SNMP,SMTP,BGP, VPN,FTP.
Ben E. Keith
SystemsEngineer 01/2008 to
06/2012
• Configuring,tests,andmaintainsLAN/WAN equipmentandrelatedservices
• Use variousnetworkmonitoringtool likeUNIX,SIP,SNMP,WMI,NetLimiter,OmniPeek,PRTG,
SevOne,Voice OverIP,CompressReal Time Protocol “CRTP”,CiscoNetflow orpacketsniffingoruses
SNMP to monitorbandwidthusages.
• Providingpre-salesandpost-salestechnical support.
• SupportedLinux environment,RedHatIntrusionDetectionSystem(IDS),file andprintservers.
• Assistinpreparationof proposalsandsolutionpresentations.Implementationwindowsand
businessapplicationprotocolstosuite office clientneedsanti-virusprotection,email,and
authenticationadministration.
• Performed extensiveenhancements,maintenance andproductionsupportforOmni Plus5.20
retirementrecordkeepingsystemusingCOBOLIIand CICSand VSAMand DB2 includingthe additionand
maintenance of numerousmainframe-ASand400 tradinginterfaceswhichalsoinvolvethe use of DB2
tables.Alsocreatedandmaintainednumerousfee andbalance calculationprograms.MicroFocus
Mainframe Expresswasthe primarydebugginganddevelopmenttool usedforthese tasks.
• Analyzescomputer- andnetwork-relatedproblemsreportedbyend-users,diagnosesthe most
effectivemethodtoresolvethe problemandimplementsthe solution;installs,maintains,and
troubleshootsthe District’sLocal AreaNetwork(LAN),Wide AreaNetwork(WAN),data
communications,microcomputersandall peripheralequipment.
- 9. SIMON K. BOADI
simonkwame@hotmail.com
940.268.8586
• Dailymaintenance andproblemresolution,operatingsystempatchesandsoftware upgrades,
routine hardware configuration.
• Obtainand maintainrequiredcertificationsforpartnershipwithkeyvendors
• Installs,certifiesand troubleshootscampusandremote -campusnetworkcablingInfrastructure,
includingawide varietyof local areanetworkequipmentandsoftware
• Monitorsprogress,tracks problemresolution,identifiespatternsof failure,researchesbugfixes
and implementssolutions;communicateswithmanagerregardingunresolvedproblems.Analyzesbugs
insystemand applicationsoftware;researchesandtestspossible solutions;implementssolutions.
• Optimizescomputerusage byresearchingandrecommending,enhancements tosystem
capabilitiesandperformance.
• UtilizedMicrosoftSystemCenterDataProtectionManager(DPM) 2007 solution(disk –disk –
tape) to provide faulttolerancewithsnapshot/incremental /full backups
• Hardware & Software:Windows2008&2012 Server,Novell,Linux,Routes,Switches,Juniper
Switches(Cisco,Cabletron,BayNetwork),PBXSwitches,Backups(Exabyte),UNIX,SIP,ICSDrive Imagers,
XircomProducts,NetGear,FTP, Telnet,Ping Utilities,Link-view,DNS,WINS,DHCP,TCP/IP,IPX-SPX,
SNMP, SMTP, BGP, VPN,FTP.
NelsonChildrenTreatmentCenter
SystemsEngineer 01/2003 to 10/2008
• Oversee software andnetworksecurityrequirement
• Analyzingandmanage all systemback-upsandrestore protocol
• Install,Configure,maintainnetworkservices,equipmentanddevices
• Installationsof newhardware,systemsandsoftwareformostnetworkdocumentsnetwork
problemsandresolutionforfuture reference
• Managing all administrationserversandserverclustersinstall,maintainandcoordinate
corporate and external customers’LAN.
• Implementsandcoordinatesnetworkpolicies,proceduresandstandardsrelatingtoLAN/WAN
networks
• Analyzescomputer- andnetwork-relatedproblemsreportedbyend-users,diagnosesthe most
effectivemethodtoresolvethe problemandimplementsthe solution;installs,maintains,and
troubleshootsthe District’sLocal AreaNetwork(LAN),Wide AreaNetwork(WAN),data
communications,microcomputersandall peripheralequipment.
• Hardware & Software:Windows2008&2012 Server,Novell,Linux,Routes,Switches,Juniper
Switches(Cisco,Cabletron,BayNetwork),PBXSwitches,Backups(Exabyte),ICSDrive Imagers,Xircom
Products,NetGear,FTP, Telnet,Ping Utilities,Link-view,DNS,WINS,DHCP,TCP/IP,
- 10. SIMON K. BOADI
simonkwame@hotmail.com
940.268.8586
GoldenGatesInc.
Accra, Ghana 3 1/2000 to 08/2001
• Desktop- SupportTech
• Desktop-side applicationinstallationandtroubleshooting
• Lab computerinstallationandreplacement
• Desktop-side hardware installationandtroubleshooting
• Networkconnectivity,troubleshootingfromswitchtoend-user
• Monitoringtechnological workorderandtake appropriate actiontocomplete anyworkorder
that fallsinmyskill category.
• Hardware & Software:Switches,Routers,Hubs(BayNetworks),PacketEnginesGigaNIC,Seagate
Barracuda Hard Drives,Exchange 5.5,Outlook2000, What’sUp Gold,Corel Draw,FTP, Arc serve,Telnet,
PingUtilities,Link-view,Net-xray,FrontPage.