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Enterprise Social
Collaboration:
From NAB to Change
Agents Worldwide
Simon Terry
@simongterry
Evolution of A Responsive Culture
Connect
Share
Solve
Innovate
Who? What? How? Why don’t we?
Value
Trust
Empowerment
Agility
Your Yammer Network is critical infrastructure for a responsive culture
Connecting
Finding People Across Silos
Not all communication
happens in Yammer
Source: NAB
Connect
Sharing Information on Work
Working Out Loud
Answering Queries
Clarifying Strategy
Share
Improving Customer Experience
Source: NAB
Solve
Solve
“Kaizen is about changing
the way things are. If you
assume that things are all
right the way they are, you
can’t do kaizen.
So change something!”
- Taiichi Ohno
Photo: Toyota Manufacturing Corporation
Engaging an Advisory Board
Source: sidekicker.com.au
Innovate
Managing Client Projects Responsively Innovate
Innovate
“The entrepreneur
always searches for
change, responds to it,
and exploits it as an opp
- Peter Drucker
5 Mindsets of Social Collaboration
Source: http://simonterry.tumblr.com/post/75026842782/
Getting Started
1. Connect Champions & Communities
2. Encourage Working Out Loud
3. Ask People to Solve Problems & Experiment
4. Track Progress to Strategic Goals
Questions?
Connect
Share
Solve
Innovate
Who? What? How? Why don’t we?
Microsoft Enterprise Social presentation Sydney 250314: From NAB to Change Agents Worldwide

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Microsoft Enterprise Social presentation Sydney 250314: From NAB to Change Agents Worldwide