1. Technology Considerations in
Counseling Sessions
UNIVERSITY OF HOUSTON- CLEAR LAKE
BY: SANTANA SIMPLE

2. Health Literacy Influences
 Health literacy allows service organizers to
implement programs that can be personal to the
target audiences because it considers:
 the needs of the audiences
 implements needs into programs

3. Health Literacy & Counseling Services
 Health literacy has an overall goal of
 Providing target audiences the opportunity to make better
health decisions
 Understanding health needs
 Development in technology allow:
 Psychological services to be marketed
 Connect isolated clients utilizing technology enhancements

4. Technology
 According to the National Board for Certified
Counselors, Inc. and Center for Credentialing and
Education, Inc. (2012) technology in counseling
includes:
 telephone
 email
 chat/ video
National Board for Certified Counselors, Inc. and Center for Credentialing and Education, Inc. (2012

5. Counselor Responsibilities
 NBCC recommends that the standards and ethical codes be
reviewed as often as possible
 Counselors have to be aware of legal standards that may vary
by states
 Legal jurisdiction applicable to the counselor and the client
 Security of the communication with the client
 Local emergency or crisis resources
 Review confidentiality, duration of services, and potential
outcomes with clients
 Time differences
 Providing proper websites and links
 Support services for clients
 Assessments that are web based
National Board for Certified Counselors, Inc. and Center for Credentialing and Education, Inc. (2012

6. Evaluation of services
 Although there are a number of advantages to providing
technology or internet counseling, the NBCC still warns
counselors that there has to be a constant evaluation of
services
National Board for Certified Counselors, Inc. and Center for Credentialing and Education, Inc. (2012

7. Limitations of technology utilization
 Clients not being completely conformable with utilizing
technology
 Dependence on the internet type of counseling
 lead to less personable interactions
 Validating identification of clients and/or counselors
 Ensuring security or confidentiality

8. Examples of Technology in Counseling
 Expanding use of internet or technology counseling in
rural communities
 Prominent in communities that are more spread out in
distance
 No local public transportation
Robert Wood Johnson Foundation, 2012

9. Tele-health
 Texas utilizes tele-health
in Galveston County
 Provides counseling
utilizing a video
conference session
 Services are conducive to
the specific needs of the
community
 Tele-health will serves as
the transitioning
model/example to other
counties
 Combats the lack of specialized mental
health services in the area
http://www.google.com/imgres?um=1&hl=en&sa=N&biw=1920&bih=913&t
bm=isch&tbnid=Je5ZPlhWLM4JSM:&imgrefurl=http://www.texasfile.com/
Robert Wood Johnson Foundation, 2012
texas-deed-records-directory/galveston-county-clerk/

10. Questions???

11. References
Mallen, M. J., Vogel, D.L., Rochlen, A.B. (2005). The counseling psychologist. Practical
Aspects of Online Counseling. Retrieved from www.edb.utexas.edu/.../2005-
PractAspectsOnlineCounseling.pdf
National Board for Certified Counselors, Inc. & Center for Credentialing Education, Inc. (2012).
The practice of internet counseling. National Board for Certified Counselors. Retrieved
from www.nbcc.org/assets/ethics/internetcounseling.pdf
Robert Wood Johnson Foundation. (2012). Using Telehealth for mental health. RWJF Program
Results Report. Retrieved from www.rwjf.org/files/research/LFP.65706.final.pdf