1. What is Motivation?
Motivation is the internal drive to
accomplish a particular goal. In a
work setting, motivation is what makes
people want to work.

2. Ten Morale-Building Factors
Interesting Work
Full appreciation of work done
Involvement
Good pay
Job security
Promotion and growth
Good working conditions
Loyalty to employees
Help with personal problems
Tactful discipline

3. Other Morale-Building Factors
PERKS
Autonomy
Status
Responsibility
Flexible Scheduling
Benefits
Others?

4. Maslow’s Hierarchy of Needs
SelfActualization
Esteem / Ego
Social or Belongingness
Safety and Security
Physiological

5. Maslow’s Hierarchy of Needs
Physiological

6. Factors in the Workplace Meeting
Physiological Needs
Physical Comfort
Temperature
Working Conditions
Inside/Outside
Lunch and Rest Breaks
Bathroom Facilities
Ergonomics

7. Maslow’s Hierarchy of Needs
Safety and Security
Physiological

8. Factors in the Workplace Meeting Safety and Security Needs
Safety
Job Security
Seniority
Benefits
MONEY
Retirement Plans

9. Maslow’s Hierarchy of Needs
Social or Belongingness
Safety and Security
Physiological

10. Factors in the Workplace Meeting Social or
Belongingness Needs
Relationships with co-workers
Relationships with Supervisors
Teams
Fun
Social Events

11. Maslow’s Hierarchy of Needs
Esteem / Ego
Social or Belongingness
Safety and Security
Physiological

12. Factors in the Workplace Meeting
Esteem/Ego Needs
Opportunities for Growth & Advancement
Promotions
Job Titles
Recognition
PERKS
Training & Development
Positive Feedback on Performance

13. Maslow’s Hierarchy of Needs
SelfActualization
Esteem / Ego
Social or Belongingness
Safety and Security
Physiological

14. Factors in the Workplace Meeting
Self-Actualization Needs
Meaningful Work
Sense of Satisfaction
Accomplishment
Self-Improvement
Improving Others and/or Society
“Be all that you can be.”

15. Hersberg’s Model of Motivation
Compare to Maslow
Two-Factor Theory:
Hygiene vs. Motivational Factors
Achievement
Growth Potential
The Work Itself
Recognition
Advancement
Responsibility
Interpersonal
Relations
Job Security
Company Policy
Working Conditions
Salary
Motivational
Factors
Hygiene or
Maintenance
Factors
SelfActualization
&
Esteem Needs
Social Needs
Safety Needs
Physiological

16. Which factors outweigh others in maintaining
productive attitudes on the Job?
Quality of Work Life?
Basics?
Salary
 Opportunities for Advancement
Vacation
 Autonomy (self-management)
 Bonuses
 Company Culture
 Retirement Plans
 Spouse’s Job Opportunities
Health Insurance
 Schools
 Local Community
Sick Leave

17. Other Motivational Theorists
McClelland
 McClelland’s Acquired Needs
Theory
 Need for achievement
 Need for affiliation
 Need for power
Vroom
 Vroom’s Expectancy Theory
 Views motivation as a process
of choices
 Behaviors stem from expecting
certain results

18. Contemporary Motivational Strategies
Motivation through job design
Job rotation
Job enlargement
Job enrichment
Motivation through incentives
Training and education
Motivation through empowerment
Teambuilding

19. Positive Reinforcement & Recognition:
Job-Related Confirming Behaviors
Praise
Positive Written Communication
Orientation and Training
Active Listening
Courtesy

20. Barriers to Positive Reinforcement
Preoccupation with self
Narcissism
Misconceptions about positive reinforcement
The “too busy” syndrome
Not identifying commendable actions
Not knowing what to say or do
Lack of appropriate role models

21. Self-Motivation Strategies
Take control of your expectations
Fight the urge to underachieve
Learn to love the job you hate
Build immunity to cynicism
Strive for balance