spa career

1. Disadvantages of spa Career
• Non-traditional work hours-nights, weekends,
holidays
• Accommodate guest needs even if inconvenient for
employee
• All staff members expected to perform cleaning
tasks
• Physically demanding- requires stamina
• Need to be consistently and authentically present
to guests, despite personal feeling
• Labor intensive

2. Desirable Personal Traits for a Spa
Career
• Combination of business and people skills-head
and heart
• Strong communications skills
• Active listening
• Empathy, sensitivity to others
• Compassion
• Interest in health and wellness

3. • Ability to make people feel comfortable
• Thirst for knowledge
• Well-groomed appearance
• High standards of cleanliness, health and safety

4. Entry Level/Support Positions
• Guest reception
• Reservationist
• Retail sales clerk
• Lead spa attendant
• Spa attendant
• Spa concierge
• Spa fitness attendant
• Spa restaurant/café server
• Housekeeping attendant
• Administrative assistant

5. Professional/Technical Level
Positions
• Lead Esthetician
• Esthetician
• Nutritionist/Dietitian
• Lead Massage Therapist
• Massage Therapist
• Nail Technician/Manicurist
• Hair Stylist
• Cosmetologist
• Fitness Instructor

6. Managerial Level Positions
• Spa Director
• Assistant Spa Director
• Spa Manager
• Retail Manager
• Spa Treatments Manager/Manager of Therapy Services
• Fitness Director/Manager
• Reservations Manager
• Salon Manager
• Spa Sales or Group Sales Coordinator
• Spa Membership Manager
• Spa Chef
• Restaurant Manager

7. Other Spa Careers
• Spa Designer
• Product Representative
• Manufacturer/Supplier
• Educator/Trainer
• Spa Consultant

8. Spa Careers for the Future
• Medical Spa Technicians
• Life Coaches
• Age-Specific Specialists
• Holistic Health and Wellness Professionals
• Green-Collar Jobs
• Technology Specialists

9. Sample Spa Wage Structures
• Commission on Services
• Hourly
• Hourly Plus Commission
• Contracted Wage
• Commission on Retail Sales
• Bonus
• Tips/Gratuities/Services Charges

10. IDENTIFY A SPA DIRECTOR’S RELATIONSHIPS WITH
EMPLOYEES, GUEST AND OWNERS
• Qualities of Spa Directors
• Personal and professional fortitude
• Recruiting and hiring skills
• Organization
• Crisis management
• Sales and marketing
• Financial management
• Leadership
• Passion and vision
• Realism
• Commitment to long hours and hard work
• Ability to lead and motivate people