Live chat has been phenomenally accepted by the customers and the entrepreneurs as a new source of communication. More and more Online businesses are embedding this little tool on their websites day by day. From, bringing traffic to the sites to the final sale, it helps the entrepreneurs at every step. For customers it is the best source to get the hold of the seller. It turns out to be in vogue these days. So, from the point view of customers as well as entrepreneurs here are some points which defines the reason of its popularity in form of Infographics