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Originally presented at SoftwareCEO Software University 11/12/2009




       Think you're ready for SaaS?
               Think again!
http://saasrevenue.com              Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
For the record... I’m a big fan of SaaS


                                     Many more benefits to
             All of the known end-   the SaaS vendor & end
                  user reasons        user due to Network
                                             Effect




               Allows end-users to   Business Scalability for
                focus on business    both the vendor & the
                problems not tech            client




   http://saasrevenue.com                 Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
Why does it matter if you know what SaaS is?


                                       Revenue Modeling,
              SaaS vendors take on
                                        Generation, and
              all of the burden for
                                      Recognition are more
                   their clients
                                           complex




             One code-base serves
                                       All aspects of SaaS
               multiple markets
                                       differ from Legacy
             without modification
                                         Software; sales,
              & with an in-built
                                       software dev, etc.
                revenue model



   http://saasrevenue.com                 Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
If you think SaaS is...

   1. Just another software delivery model
   2. A way to deliver cheap software
   3. A market
   4. Another name for subscription pricing
   5. Anything in “the cloud”
   6. An easy sale: If you build it, will they come?
   7. Just another version of your software
   8. Right for your firm since everyone else is doing it
   9. A ticket to easy success w/ the right checklist


    http://saasrevenue.com            Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
If you think that SaaS is any of those 9 items...




   http://saasrevenue.com               Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
There is a really good chance you will...




                             *
                               FAIL!

                    * A bad thing; lets try to avoid that

   http://saasrevenue.com                        Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS is not... just another software delivery model


                 Single-Instance,
                                      Web-Native
                  Multi-Tenant




                   About Rules,     Unique Business
                  not Exceptions     Architecture




   http://saasrevenue.com             Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
Legacy Software Business Structure


                                         Intellectual
                       Marketing
                                          Property




                                          Revenue
                      Technology
                                           Model




                        Loosely-coupled, at best
   http://saasrevenue.com                    Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS Business Architecture


                                                 Intellectual
                       Marketing
                                                  Property


                                   Network
                                   Centricity



                      Technology                Revenue Model




                   All aspects are tightly coupled
   http://saasrevenue.com                            Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS is not... a way to deliver cheap software


                                     SaaS has the potential
              SaaS doesn’t have to
                                       to provide more
               be “Software-Lite”
                                      value than on-prem




                 Vendor takes on      Maybe SaaS should
                 burden of infra,      cost more than
                   governance,       Legacy Software due
                 compliance, etc.        to value-add




   http://saasrevenue.com                Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS is not... a market


                                         The market is the
                SaaS is a Business      vertical, industry, etc.
                  Architecture           who will buy your
                                               offering




                Don’t model your        Competitors, SaaS or
               product, pricing, etc.     not, drive market
                 after other SaaS           expectations.
               offerings outside of     Are you in a position
                   your market           to challenge those?



   http://saasrevenue.com                   Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS is not... another name for subscription pricing


               SaaS is not another    Subscriptions are only
              name for subscription      1 of 7 Revenue
                      pricing                Streams




                   Even within
               Subscriptions there     Key is to be aligned
                are many options:       with your market
                Metric/Timeframe




   http://saasrevenue.com                 Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS Revenue Modeling




                    Intellectual                        Products
 Marketing
                     Property      Subscriptions                          Ecosystem

          Network                                       Network
          Centricity                                     Effect
                                     Services                            Advertising
                     Revenue
 Technology
                      Model                             Ancillary




       Revenue Model consists of Revenue Streams
   http://saasrevenue.com           Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
Revenue Model is not Pricing Strategy




     Revenue                                            Pricing
                            separate
      Model                                            Strategy


   Revenue Model + Vertically Aligned Pricing = Agility


   http://saasrevenue.com              Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS is not... anything in the cloud

                                       Single-instance Web
             Just because its on the     Apps, ASP, Cloud
              web doesn’t make it        servers, private
                      SaaS             clouds, etc. are not
                                                SaaS




               PaaS, IaaS, API-based
                systems probably
                                       SaaS is UI Agnostic
                meet definition of
                        SaaS




   http://saasrevenue.com                 Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS is not... an easy sale; if you build it, will they come?


                                           Are there channels?
                                            Some companies,
                Know your market           industries, regions,
                                          etc. only buy through
                                           3rd parties. Period.



              The sales department            On-boarding,
               is not obsolete no            implementation,
              matter how much you         integration & change
               want that to be the        management are still
                       case                    real issues



    http://saasrevenue.com                    Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS is not... just another version of your software

               Hybrid is hard! So
                much more than         Organization issues,
                 managing “two        technology problems,
               branches of source             etc.
                     code”



                One-off versions
             break the SaaS model     Customization is the
              & its eliminate many    death nell of a SaaS
             of the benefits to both         vendor
              the vendor & client



   http://saasrevenue.com                 Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS is not... the right move since everybody else is doing it



                Is your organization
                                           Is your market ready?
                       ready?




                Internal structural,
                                           Market culture, laws/
                cultural, & financial
                                            governance, and
               challenges can kill a
                                            mindset must be
              SaaS business before it
                                                 aligned
                       starts



    http://saasrevenue.com                     Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
SaaS is not... a ticket to easy success with the right checklists



               Might be good at 60k            There is no silver
                     foot level                     bullet




               Blanket statements
                 about different
                                               Every company &
              businesses in different
                                               market is different
               markets are usually
                    not valid



    http://saasrevenue.com                       Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
Get the detailed guide to the
 7 SaaS Revenue Streams with examples:

  http://saasrevenue.com/7streams.html

If this is a SaaS Revenue Model emergency
      put down the mouse and call us:

            (972) 200-9317


                                    http://saasrevenue.com

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Think You're Ready for SaaS? Think Again! - 9 Common SaaS Misconceptions to Avoid

  • 1. Originally presented at SoftwareCEO Software University 11/12/2009 Think you're ready for SaaS? Think again! http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 2. For the record... I’m a big fan of SaaS Many more benefits to All of the known end- the SaaS vendor & end user reasons user due to Network Effect Allows end-users to Business Scalability for focus on business both the vendor & the problems not tech client http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 3. Why does it matter if you know what SaaS is? Revenue Modeling, SaaS vendors take on Generation, and all of the burden for Recognition are more their clients complex One code-base serves All aspects of SaaS multiple markets differ from Legacy without modification Software; sales, & with an in-built software dev, etc. revenue model http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 4. If you think SaaS is... 1. Just another software delivery model 2. A way to deliver cheap software 3. A market 4. Another name for subscription pricing 5. Anything in “the cloud” 6. An easy sale: If you build it, will they come? 7. Just another version of your software 8. Right for your firm since everyone else is doing it 9. A ticket to easy success w/ the right checklist http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 5. If you think that SaaS is any of those 9 items... http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 6. There is a really good chance you will... * FAIL! * A bad thing; lets try to avoid that http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 7. SaaS is not... just another software delivery model Single-Instance, Web-Native Multi-Tenant About Rules, Unique Business not Exceptions Architecture http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 8. Legacy Software Business Structure Intellectual Marketing Property Revenue Technology Model Loosely-coupled, at best http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 9. SaaS Business Architecture Intellectual Marketing Property Network Centricity Technology Revenue Model All aspects are tightly coupled http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 10. SaaS is not... a way to deliver cheap software SaaS has the potential SaaS doesn’t have to to provide more be “Software-Lite” value than on-prem Vendor takes on Maybe SaaS should burden of infra, cost more than governance, Legacy Software due compliance, etc. to value-add http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 11. SaaS is not... a market The market is the SaaS is a Business vertical, industry, etc. Architecture who will buy your offering Don’t model your Competitors, SaaS or product, pricing, etc. not, drive market after other SaaS expectations. offerings outside of Are you in a position your market to challenge those? http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 12. SaaS is not... another name for subscription pricing SaaS is not another Subscriptions are only name for subscription 1 of 7 Revenue pricing Streams Even within Subscriptions there Key is to be aligned are many options: with your market Metric/Timeframe http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 13. SaaS Revenue Modeling Intellectual Products Marketing Property Subscriptions Ecosystem Network Network Centricity Effect Services Advertising Revenue Technology Model Ancillary Revenue Model consists of Revenue Streams http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 14. Revenue Model is not Pricing Strategy Revenue Pricing separate Model Strategy Revenue Model + Vertically Aligned Pricing = Agility http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 15. SaaS is not... anything in the cloud Single-instance Web Just because its on the Apps, ASP, Cloud web doesn’t make it servers, private SaaS clouds, etc. are not SaaS PaaS, IaaS, API-based systems probably SaaS is UI Agnostic meet definition of SaaS http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 16. SaaS is not... an easy sale; if you build it, will they come? Are there channels? Some companies, Know your market industries, regions, etc. only buy through 3rd parties. Period. The sales department On-boarding, is not obsolete no implementation, matter how much you integration & change want that to be the management are still case real issues http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 17. SaaS is not... just another version of your software Hybrid is hard! So much more than Organization issues, managing “two technology problems, branches of source etc. code” One-off versions break the SaaS model Customization is the & its eliminate many death nell of a SaaS of the benefits to both vendor the vendor & client http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 18. SaaS is not... the right move since everybody else is doing it Is your organization Is your market ready? ready? Internal structural, Market culture, laws/ cultural, & financial governance, and challenges can kill a mindset must be SaaS business before it aligned starts http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 19. SaaS is not... a ticket to easy success with the right checklists Might be good at 60k There is no silver foot level bullet Blanket statements about different Every company & businesses in different market is different markets are usually not valid http://saasrevenue.com Copyright© 2009 Sixteen Ventures / Lincoln Murphy. All Rights Reserved
  • 20. Get the detailed guide to the 7 SaaS Revenue Streams with examples: http://saasrevenue.com/7streams.html If this is a SaaS Revenue Model emergency put down the mouse and call us: (972) 200-9317 http://saasrevenue.com