From a webinar that I did with BP Logix on 23 June 2010.

1. Improving BPM Time To Value
Sandy Kemsley sandy@kemsleydesign.com
www.column2.com
Kemsley Design Ltd. Twitter: @skemsley

2. The Current State of Enterprise
Business Processes
What we see Large-scale IT-driven software
in most
enterprises: development projects
too much,
too little or Manual business procedures
too kludgy.
Unlike
“End-user computing” apps created
Goldilocks, by business or small IT department
nothing is
“just right”

3. IT-Driven Software Projects
Examples Issues
ERP Business has
insufficient involvement
CRM and no direct control
BPM Long deployment cycle
ECM Lack of agility in final
solution

4. Manual Business Procedures
Examples Issues
Email processes No standardization
Spreadsheets No links to LOB
Paper forms systems
Multiple copies of
same information

5. End-User Computing
Examples Issues
Set of interlinked Not supported by IT
spreadsheets Not robust
File-based Often dependent on
single resource
databases
Focus on data, not
Standalone e-forms business process

6. Business-Controlled Process
Applications: Drivers
Created by business Full process app
Improved time to creation capabilities
value: lower cost, Processes and rules
faster deployment Significant functional
Better match to gain over EUC apps
business needs Control and audit

7. What Applications Are Best Suited?
A huge Low volume/specialized apps where
variety of
administra- it is difficult to justify IT development
tive and
support
Processes with pre-defined flow,
processes e.g., approval requests
May be only Processes with pre-defined tasks
BPM
required for and milestones, e.g., employee
SMB onboarding

8. Required Platform Features
Balancing Common infrastructure supported
robustness,
flexibility and by IT
deployment
time
Apps developed and administered
by knowledge workers
Web-based for universal access
Low TCO

9. Application Creation Functions
Tools allow Design of e-forms for data input
the business
knowledge Creation of portals, dashboards and
worker to
create
reports for different user types
powerful
applications
Identification of alerts and KPIs
directly Mapping of processes, tasks and
milestones

10. Summary
Harnessing Business-controlled process apps:
the skills of
both IT and the successor to EUC
the business
for the
Platform supported by IT, apps
robust created and maintained by business
business-
controlled Improved time to value over IT-
applications
driven enterprise process apps

11. Questions?
Sandy Kemsley sandy@kemsleydesign.com
www.column2.com
Kemsley Design Ltd. Twitter: @skemsley