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Skills at work Course Brochures
Introduction




               Welcome to the Skills at Work catalogue.

               Unless otherwise indicated, our courses all include our standard
               Tool Box, a learning support tool that provides a virtual
               experience of real-world scenarios. These tools enable learners
               to build solutions in the classroom. They also provide real-time
               feedback, whilst alert the facilitator to required learning
               interventions.

               Our courses can be customized, on request. We can apply your
               corporate livery, adapt our activities and content to your
               workplace reality or build new applications to simulate what
               happens in the workplace e.g. We could simulate a store, a
               shop front, a customer interaction, etc.
Finance for Non-Financial Managers Using Microsoft Excel

                                     Every organisation needs to understand and work with finance …

                                     It is so ingrained in our way of life, that it is a life skill.
                                     It is critical to career progress and life achievement.
                                     Everything reduces to numbers, finance and financial debates.
Finance for Non-Financial Managers




                                     Introduction

                                     Join us for an informative 2-day workshop to learn how to transform financial data into
                                     information and use it to support business goals and participate in business decision
                                     making, whilst contributing to business and personal success.

                                     After attending this course you will be able to …

                                     Describe basic financial terminology,
                                     Compile and analyze basic financial statements,
                                     Identify what drives the profits and financial success of business,
                                     Maintain the balance between profitability and cash-flow,
                                     Participate meaningfully in financial or business debates.

                                     Who should attend?

                                     Specialist and general professionals, managers and supervisors,
                                     Anyone involved in decision-making, project management, negotiations, the management
                                     of resources or any activity that requires you to influence stakeholders,
                                     Up-and-coming staff earmarked for promotion into management,
                                     Business owners and entrepreneurs.

                                     What we will cover in the course

                                     Basic concepts and principles of finance,
                                     A step-by-step build up from basic to full financial management,
                                     Trading for profit – the Income Statement and its functionality,
                                     Balancing the books – the Balance Sheet and its relationship to net worth,
                                     Cash is King – the importance of cash and cash management,
                                     The engine room – how financial data becomes management information,
                                     The mechanics of Profit – ways to influence, manage and optimize profits,
                                     Analysis – basic analysis and interpretation of financial statements.

                                     Follow up courses add relevant specialization in analysis, forecasting and budgeting,
                                     decision making, administration, costing and pricing, entrepreneurship
Accounts Administration using Microsoft Excel

                                       A course for anyone who assists in the administration of finances

                                       Financial administration is found all over the modern firm,
                                       It starts in the finance office – but touches the whole organisation,
Accounts Administration, using Excel




                                       It includes sales, buying, creditors, debtors, stock-control and others.

                                       Introduction:

                                       Join us for an informative 2-day workshop to learn about the basic principles of
                                       accounting, the various types of entries used in an accounting system, how the system
                                       then turns all of that into financial information, key accounting functions and the general
                                       role of an accounting administrator.

                                       After attending this course you will be able to …
                                       Describe the basic concepts and principles of financial administration,
                                       Perform key financial administration tasks,
                                       Execute basic functions and processes,
                                       Trace the accounting cycle from source documents to financial outputs,
                                       Identify the role of an accounts administrator.

                                       Who should attend?
                                       Anyone who is involved in the financial function of sales, buying, creditors, debtors, as
                                       well as other departments within a firm,
                                       Business owners who need to develop the required disciplines in their firms.

                                       What we will cover in the course
                                       Basic concepts and principles,
                                       Financial statements – which is the end game of all other financial activities,
                                       The engine room – the principles that guide all financial activity, plus the documents and
                                       journals used in all accounting systems,
                                       Turning data into information – the double entry model, using journals to update the
                                       general ledger, which then feeds into financial statements,
                                       The role of the accounts administrator – a broad overview of general controls, audit
                                       trails and the roles of the financial administrator,
                                       Key functions – this section will explore bank reconciliations, creditors’ and debtors’
                                       management, fixed assets, VAT accounting and budgeting.

                                       Follow up courses add relevant specialization in analysis, forecasting and budgeting,
                                       decision making, costing and pricing, entrepreneurship
Financial Analysis using Microsoft Excel

                                 This advanced course follows Finance for non-financial managers …

                                 Analysis brings understanding, interprets financial data,
                                 It turns factual data into actionable information,
                                 It is the key to unlocking business potential.

                                 Introduction:
Financial Analysis using Excel




                                 Join us for an informative 1-day workshop to learn how to identify and manipulate the
                                 drivers of profit, use financial data for costing and pricing, and analyze financial results to
                                 ensure optimal investment performance.

                                 After attending this course you will be able to …

                                 Identify the basic concepts and principles of financial analysis,
                                 Use the profit equation to identify the drivers of profit and use them in real-time business
                                 decision making,
                                 Analyze business profit, working capital and funding,
                                 Use the combined information to manage performance.

                                 Who should attend?

                                 Specialist and general professionals, managers and supervisors,
                                 Anyone involved in decision-making, project management, negotiations, the management
                                 of resources or any activity that requires you to influence stakeholders,
                                 Up-and-coming staff earmarked for promotion into management,
                                 Business owners and entrepreneurs.

                                 What we will cover in the course

                                 Basic concepts and principles of financial analysis,
                                 Qualitative analysis – using general information to understand a business,
                                 Quantitative analysis – using financial data to understand a business,
                                 Profit fundamentals - Marginal analysis, Costing, Pricing,
                                 Ratio analysis – profitability, solvency, liquidity and stability,
                                 Integrative analysis – apply all the learning to a simulated model.

                                 Follow up courses add relevant specialization in forecasting and budgeting, decision
                                 making, administration, costing and pricing, entrepreneurship.
Forecasting for Non-Financial Managers Using Microsoft Excel

                                         Forecasting is vital to all who need to plan for the future …

                                         Fail to plan and you may as well plan to fail,
                                         Forecasting of projects, business activities and the impact of various forces on the future,
Forecasting for non-financial managers




                                         can help to ensure a better future.

                                         Introduction

                                         Join us for an informative 1-day workshop and learn how to use historic trends and
                                         information from various others sources, to forecast future outcomes, so that you can
                                         effectively manage business resources and related performance.

                                         After attending this course you will be able to …

                                         Identify the basic principles of forecasting and financial planning,
                                         Apply different forecasting techniques,
                                         Use forecasts to support decision making and negotiations,
                                         Ensure that the plan works.

                                         Who should attend?

                                         Specialist and general professionals, managers and supervisors,
                                         Anyone involved in decision-making, project management, negotiations, the management
                                         of resources or any activity that requires you to influence stakeholders,
                                         Up-and-coming staff earmarked for promotion into management,
                                         Business owners and entrepreneurs.

                                         What we will cover in the course

                                         General principles of planning and forecasting,
                                         Incremental budgeting - projecting, based on past trends,
                                         Zero-based forecasting - a blank-page approach to projects or investments,
                                         Cash budgeting - modeling and optimization of cash-flows,
                                         Manipulation - sensitivity analysis, drivers and forces to consider,
                                         Testing - Evaluation, analysis and acid-testing,
                                         Securing - Negotiation and Approval,
                                         Ensuring it works - managing inter-dependencies and variances,
                                         Next steps - continuous improvement.

                                         Follow up courses add relevant specialization in finance for non-financial managers,
                                         analysis, decision making, administration, costing and pricing, entrepreneurship.
Financial Decision Making Using Microsoft Excel

                                         Every organisation needs to understand and work with finance …

                                         It is so ingrained in our way of life, that it is a life skill.
                                         It is critical to career progress and life achievement.
Financial Decision Making, using Excel




                                         Everything reduces to numbers, finance and financial debates.

                                         Introduction

                                         Join us for an informative 1-day workshop to learn all about the tools we can use to
                                         analyze financial information for key business decisions, including ways to model such
                                         decision-making tools in the workplace.

                                         After attending this course you will be able to …

                                         Use financial tools for everyday business decision making,
                                         Identify the fundamentals that ensure sound decision making,
                                         Describe the differences between basic, time-related and sensitivity-bases analysis.

                                         Who should attend?

                                         Specialist and general professionals, managers and supervisors,
                                         Anyone involved in decision-making, project management, negotiations, the management
                                         of resources or any activity that requires you to influence stakeholders,
                                         Up-and-coming staff earmarked for promotion into management,
                                         Business owners and entrepreneurs.

                                         What we will cover in the course

                                         Basic cost/benefit analysis – including Return on Investment and Payback periods,
                                         Break-even analysis – and how to use it to optimize a business or project,
                                         Risk and return theory – basic principles of time, money and interest,
                                         Time value of money – Net Present Value, Discounted Cash-flow, Internal rate of return,
                                         Rates of return -– cost of capital plus risk adjustments,
                                         Economic value added – moving beyond accounting profits,
                                         The decision model – what to include and exclude, known and unknown variables,
                                         dependent and independent variables,
                                         Sensitivity analysis – how to test decisions under different scenarios.

                                         Follow up courses add relevant specialization in analysis, forecasting and budgeting,
                                         administration, costing and pricing, entrepreneurship.
The A to Z of business finance

                                 Every organisation needs to understand and work with finance …

                                 It is so ingrained in our way of life, that it is a life skill.
                                 It is critical to career progress and life achievement.
                                 Everything reduces to numbers, finance and financial debates.

                                 Introduction

                                 Join us for an informative 3-day workshop, so that you can support business goals,
A to Z of Finance, using Excel




                                 meaningfully engage vital business processes and decision making, whilst contributing to
                                 business and personal success.

                                 After attending this course, you will be able to …

                                 Describe basic financial terminology,
                                 Compile and analyze basic financial statements,
                                 Identify what drives the profits and financial success of business,
                                 Influence the balance between profitability and cash-flow,
                                 Participate meaningfully in business debates and decision making processes.

                                 Who should attend?

                                 Specialist and general professionals, managers and supervisors,
                                 Anyone involved in decision-making, project management, negotiations, the management
                                 of resources or the influence of stakeholders,
                                 Up-and-coming staff earmarked for promotion into management,
                                 Business owners and entrepreneurs.

                                 What we will cover in the course

                                 Basic concepts of finance and financial management,
                                 A step-by-step development of concepts . Forms of enterprise
                                 Financial Statements and their constituents –
                                 Income Statement . Balance Sheet . Funds Statement and Cash Management
                                 The engine room – the inner workings and guiding principles
                                 Financial principles . Double-entry model . Translating trial balance to statements
                                 The mechanics of profit – ways to influence profits
                                 Marginal costing . the balance between overheads, margins and volumes
                                 Detailed financial analysis – interpretation of financial statements,
                                 Profitability . Liquidity . Turnover . Gearing/Funding
                                 Decision making – regarding funding, investments and capital expenditure, Risk/reward
                                 principles . time value of money . balance sheet optimization
                                 Budgets and forecasting – zero base and incremental forecasting.
Workplace negotiations

                         Negotiation is an everyday part of the modern workplace …

                         Conflicting priorities impose a need to negotiate solutions
                         Limited resources force tensions that require skilled negotiations
                         Competing agendas require real skills to achieve balanced outcomes.

                         Introduction

                         Join us for an informative 2-day workshop to learn how to apply the common sense logic
                         and wisdom of negotiation principles, to win where you need to win, without alienating
Workplace Negotiations




                         others and thereby losing the next time around.

                         After attending this course, you will be able to …

                         Describe basic financial terminology,
                         Demonstrate the qualities of an effective negotiator,
                         Use communications skills effectively in negotiations,
                         Identify the key levers that can shift the balance of power,
                         Organise and execute the negotiation process.

                         Who should attend?

                         Specialist and general professionals, managers and supervisors,
                         Anyone involved in budgets, buying, selling, stakeholder management, resource
                         management, organizational dynamics,
                         Up-and-coming staff earmarked for promotion into management,
                         Business owners and entrepreneurs.

                         What we will cover in the course

                         The basic concepts and terminology,
                         The portrait of a good, effective negotiator,
                         Communication – the general principles,
                         Listening – the key to influence,
                         Body language – the unspoken cues and dynamics of communication,
                         The power of persuasion – how to enhance power and avoid failure,
                         The power levers – using power, perception, time and information,
                         The process – how to manage a formal negotiation process.

                         Complementary courses add relevant specialization in analysis, forecasting and
                         budgeting, decision making, administration, costing and pricing, entrepreneurship and
                         People Management.
For more information, or to discuss your specific
              training needs, please contact Peter Missing

              Cell:   083 460 2547
              Email:   info@skillsatwork.net
              Website: www.skillsatwork.net or
                      www.skillsthatwork.co.za
Conclusions

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Skills at Work Course Brochure Titles

  • 1. Skills at work Course Brochures
  • 2. Introduction Welcome to the Skills at Work catalogue. Unless otherwise indicated, our courses all include our standard Tool Box, a learning support tool that provides a virtual experience of real-world scenarios. These tools enable learners to build solutions in the classroom. They also provide real-time feedback, whilst alert the facilitator to required learning interventions. Our courses can be customized, on request. We can apply your corporate livery, adapt our activities and content to your workplace reality or build new applications to simulate what happens in the workplace e.g. We could simulate a store, a shop front, a customer interaction, etc.
  • 3. Finance for Non-Financial Managers Using Microsoft Excel Every organisation needs to understand and work with finance … It is so ingrained in our way of life, that it is a life skill. It is critical to career progress and life achievement. Everything reduces to numbers, finance and financial debates. Finance for Non-Financial Managers Introduction Join us for an informative 2-day workshop to learn how to transform financial data into information and use it to support business goals and participate in business decision making, whilst contributing to business and personal success. After attending this course you will be able to … Describe basic financial terminology, Compile and analyze basic financial statements, Identify what drives the profits and financial success of business, Maintain the balance between profitability and cash-flow, Participate meaningfully in financial or business debates. Who should attend? Specialist and general professionals, managers and supervisors, Anyone involved in decision-making, project management, negotiations, the management of resources or any activity that requires you to influence stakeholders, Up-and-coming staff earmarked for promotion into management, Business owners and entrepreneurs. What we will cover in the course Basic concepts and principles of finance, A step-by-step build up from basic to full financial management, Trading for profit – the Income Statement and its functionality, Balancing the books – the Balance Sheet and its relationship to net worth, Cash is King – the importance of cash and cash management, The engine room – how financial data becomes management information, The mechanics of Profit – ways to influence, manage and optimize profits, Analysis – basic analysis and interpretation of financial statements. Follow up courses add relevant specialization in analysis, forecasting and budgeting, decision making, administration, costing and pricing, entrepreneurship
  • 4. Accounts Administration using Microsoft Excel A course for anyone who assists in the administration of finances Financial administration is found all over the modern firm, It starts in the finance office – but touches the whole organisation, Accounts Administration, using Excel It includes sales, buying, creditors, debtors, stock-control and others. Introduction: Join us for an informative 2-day workshop to learn about the basic principles of accounting, the various types of entries used in an accounting system, how the system then turns all of that into financial information, key accounting functions and the general role of an accounting administrator. After attending this course you will be able to … Describe the basic concepts and principles of financial administration, Perform key financial administration tasks, Execute basic functions and processes, Trace the accounting cycle from source documents to financial outputs, Identify the role of an accounts administrator. Who should attend? Anyone who is involved in the financial function of sales, buying, creditors, debtors, as well as other departments within a firm, Business owners who need to develop the required disciplines in their firms. What we will cover in the course Basic concepts and principles, Financial statements – which is the end game of all other financial activities, The engine room – the principles that guide all financial activity, plus the documents and journals used in all accounting systems, Turning data into information – the double entry model, using journals to update the general ledger, which then feeds into financial statements, The role of the accounts administrator – a broad overview of general controls, audit trails and the roles of the financial administrator, Key functions – this section will explore bank reconciliations, creditors’ and debtors’ management, fixed assets, VAT accounting and budgeting. Follow up courses add relevant specialization in analysis, forecasting and budgeting, decision making, costing and pricing, entrepreneurship
  • 5. Financial Analysis using Microsoft Excel This advanced course follows Finance for non-financial managers … Analysis brings understanding, interprets financial data, It turns factual data into actionable information, It is the key to unlocking business potential. Introduction: Financial Analysis using Excel Join us for an informative 1-day workshop to learn how to identify and manipulate the drivers of profit, use financial data for costing and pricing, and analyze financial results to ensure optimal investment performance. After attending this course you will be able to … Identify the basic concepts and principles of financial analysis, Use the profit equation to identify the drivers of profit and use them in real-time business decision making, Analyze business profit, working capital and funding, Use the combined information to manage performance. Who should attend? Specialist and general professionals, managers and supervisors, Anyone involved in decision-making, project management, negotiations, the management of resources or any activity that requires you to influence stakeholders, Up-and-coming staff earmarked for promotion into management, Business owners and entrepreneurs. What we will cover in the course Basic concepts and principles of financial analysis, Qualitative analysis – using general information to understand a business, Quantitative analysis – using financial data to understand a business, Profit fundamentals - Marginal analysis, Costing, Pricing, Ratio analysis – profitability, solvency, liquidity and stability, Integrative analysis – apply all the learning to a simulated model. Follow up courses add relevant specialization in forecasting and budgeting, decision making, administration, costing and pricing, entrepreneurship.
  • 6. Forecasting for Non-Financial Managers Using Microsoft Excel Forecasting is vital to all who need to plan for the future … Fail to plan and you may as well plan to fail, Forecasting of projects, business activities and the impact of various forces on the future, Forecasting for non-financial managers can help to ensure a better future. Introduction Join us for an informative 1-day workshop and learn how to use historic trends and information from various others sources, to forecast future outcomes, so that you can effectively manage business resources and related performance. After attending this course you will be able to … Identify the basic principles of forecasting and financial planning, Apply different forecasting techniques, Use forecasts to support decision making and negotiations, Ensure that the plan works. Who should attend? Specialist and general professionals, managers and supervisors, Anyone involved in decision-making, project management, negotiations, the management of resources or any activity that requires you to influence stakeholders, Up-and-coming staff earmarked for promotion into management, Business owners and entrepreneurs. What we will cover in the course General principles of planning and forecasting, Incremental budgeting - projecting, based on past trends, Zero-based forecasting - a blank-page approach to projects or investments, Cash budgeting - modeling and optimization of cash-flows, Manipulation - sensitivity analysis, drivers and forces to consider, Testing - Evaluation, analysis and acid-testing, Securing - Negotiation and Approval, Ensuring it works - managing inter-dependencies and variances, Next steps - continuous improvement. Follow up courses add relevant specialization in finance for non-financial managers, analysis, decision making, administration, costing and pricing, entrepreneurship.
  • 7. Financial Decision Making Using Microsoft Excel Every organisation needs to understand and work with finance … It is so ingrained in our way of life, that it is a life skill. It is critical to career progress and life achievement. Financial Decision Making, using Excel Everything reduces to numbers, finance and financial debates. Introduction Join us for an informative 1-day workshop to learn all about the tools we can use to analyze financial information for key business decisions, including ways to model such decision-making tools in the workplace. After attending this course you will be able to … Use financial tools for everyday business decision making, Identify the fundamentals that ensure sound decision making, Describe the differences between basic, time-related and sensitivity-bases analysis. Who should attend? Specialist and general professionals, managers and supervisors, Anyone involved in decision-making, project management, negotiations, the management of resources or any activity that requires you to influence stakeholders, Up-and-coming staff earmarked for promotion into management, Business owners and entrepreneurs. What we will cover in the course Basic cost/benefit analysis – including Return on Investment and Payback periods, Break-even analysis – and how to use it to optimize a business or project, Risk and return theory – basic principles of time, money and interest, Time value of money – Net Present Value, Discounted Cash-flow, Internal rate of return, Rates of return -– cost of capital plus risk adjustments, Economic value added – moving beyond accounting profits, The decision model – what to include and exclude, known and unknown variables, dependent and independent variables, Sensitivity analysis – how to test decisions under different scenarios. Follow up courses add relevant specialization in analysis, forecasting and budgeting, administration, costing and pricing, entrepreneurship.
  • 8. The A to Z of business finance Every organisation needs to understand and work with finance … It is so ingrained in our way of life, that it is a life skill. It is critical to career progress and life achievement. Everything reduces to numbers, finance and financial debates. Introduction Join us for an informative 3-day workshop, so that you can support business goals, A to Z of Finance, using Excel meaningfully engage vital business processes and decision making, whilst contributing to business and personal success. After attending this course, you will be able to … Describe basic financial terminology, Compile and analyze basic financial statements, Identify what drives the profits and financial success of business, Influence the balance between profitability and cash-flow, Participate meaningfully in business debates and decision making processes. Who should attend? Specialist and general professionals, managers and supervisors, Anyone involved in decision-making, project management, negotiations, the management of resources or the influence of stakeholders, Up-and-coming staff earmarked for promotion into management, Business owners and entrepreneurs. What we will cover in the course Basic concepts of finance and financial management, A step-by-step development of concepts . Forms of enterprise Financial Statements and their constituents – Income Statement . Balance Sheet . Funds Statement and Cash Management The engine room – the inner workings and guiding principles Financial principles . Double-entry model . Translating trial balance to statements The mechanics of profit – ways to influence profits Marginal costing . the balance between overheads, margins and volumes Detailed financial analysis – interpretation of financial statements, Profitability . Liquidity . Turnover . Gearing/Funding Decision making – regarding funding, investments and capital expenditure, Risk/reward principles . time value of money . balance sheet optimization Budgets and forecasting – zero base and incremental forecasting.
  • 9. Workplace negotiations Negotiation is an everyday part of the modern workplace … Conflicting priorities impose a need to negotiate solutions Limited resources force tensions that require skilled negotiations Competing agendas require real skills to achieve balanced outcomes. Introduction Join us for an informative 2-day workshop to learn how to apply the common sense logic and wisdom of negotiation principles, to win where you need to win, without alienating Workplace Negotiations others and thereby losing the next time around. After attending this course, you will be able to … Describe basic financial terminology, Demonstrate the qualities of an effective negotiator, Use communications skills effectively in negotiations, Identify the key levers that can shift the balance of power, Organise and execute the negotiation process. Who should attend? Specialist and general professionals, managers and supervisors, Anyone involved in budgets, buying, selling, stakeholder management, resource management, organizational dynamics, Up-and-coming staff earmarked for promotion into management, Business owners and entrepreneurs. What we will cover in the course The basic concepts and terminology, The portrait of a good, effective negotiator, Communication – the general principles, Listening – the key to influence, Body language – the unspoken cues and dynamics of communication, The power of persuasion – how to enhance power and avoid failure, The power levers – using power, perception, time and information, The process – how to manage a formal negotiation process. Complementary courses add relevant specialization in analysis, forecasting and budgeting, decision making, administration, costing and pricing, entrepreneurship and People Management.
  • 10. For more information, or to discuss your specific training needs, please contact Peter Missing Cell: 083 460 2547 Email: info@skillsatwork.net Website: www.skillsatwork.net or www.skillsthatwork.co.za Conclusions