Following on from my Meet Charlie presentation, then from Daniel Siddle's Meet Charlotte, this slide deck is an example of how I've been positioning Knowledge Plaza for some clients. It's a different approach to the standard sales powerpoint and to be honest, people love it!

1. av
isi
o n
ACME
PHARMACEUTICALS
Meet Charlotte

2. a digital native...

3. ...joining Clinical Development from
Johnson and Johnson

4. She soon realizes there is much to learn
about the group and the work...
...so she does what she
knows best, uses web
based tools to find
relevant people and
knowledge

5. kn pl
Search and Browse
ow aza
led
ge
- uses keyword search and explores by tags
- identifies project workspaces and members

6. ACME love acronyms and Charlotte needs
to decode a few...
NCDS
GMA
...the company wiki is the natural place for
this information and is maintained by
everyone in ACME

7. kn pl
ow aza
Profiles & Knowledge Retention
led
ge
- uses a retired colleagues’ experience,
connections and sees all his comments
- sees rewards for participation in platform

8. kn pl
ow aza
Leveraging Connections and Content
led
ge
- is able to leverage her colleagues network
- can use his content and assertions for her
own work

9. Charlotte discovers
Rainer’s ideas which
inspire some of her own

10. Charlottes journey of information
discovery is going well...
...but just like outside of work she wants to
automate some aspects

11. She starts with the wiki and subscribes to
COPD pages...
COPD
ALERT
...knowing that she’s trapping useful
information

12. kn pl
ow aza
Alerts
led
ge
- creates alerts for her areas of interest
- chooses the delivery method right for her

13. kn pl
Activity stream
ow aza
led
ge
- her dashboard delivers content from her
network
- like the Facebook newsfeed she’s used to

14. Over the next few days Charlotte discovers
some relevant new content...
...based on other’s activities

15. in
s
She also finds the leadership
pi
re
so
team’s blog...
m
eo
ne
Chief Scientific Advisor & Gadget Fan
“Why the patient must always
come first, especially now”
...where she gets a feel for the people
behind the titles and what inspires them

16. kn pl
ow aza
People
led
ge
- she’s able to find people based on their
content
- she adds her colleagues to her network

17. kn pl
ow aza
Conversations
led
ge
- social tools allow management and staff to
converse openly

18. The ability to quickly (re)find
information is critical...
...both for Charlotte and her
ACME colleagues

19. kn pl
Knowledge Management
ow aza
led
ge
- her work is tagged and annotated
- colleagues can see, comment on and
leverage her contributions

20. kn pl
Content Collation
ow aza
led
ge
- Charlotte is able to bring together content
for sharing, annotation and export with her
colleagues

21. After her second
week Charlotte’s
made some
conclusions
about ACME...

22. She gets the sense of
community...
...and opportunity

23. ...they are a progressive company who value
people and knowledge
...and their systems
enable knowledge
to flow and become
social

24. ...just like the tools she uses everyday at
home with associates and friends.

25. This is not just a story...
Chief Scientific Advisor & Gadget Fan
“Why the patient must always
come first, especially now”
it’s possible with the right culture,
sponsorship and resources