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Driving small merchant and consumer engagement
through a mobile app for a major card issuer.
The Christmas holidays comprise a peak season for retailers in North
America and correspondingly see a spike in transactions for card issuers.
In particular, shopping events during this time such as Black Friday and
Cyber Monday have been very successful in achieving greater consumer
traffic and sales.
Here is how Mindtree helped a global card issuer and leader in
payments extend a Christmas shopping event to small merchants through
an innovative mobile application.
The challenge
The customer had conceptualized a shopping event during the holiday
season to encourage shoppers to recognize the contribution of small
businesses to the economy by transacting at these establishments.
The card issuer decided to extend this initiative into the mobile arena
through an iPhone application that would allow consumers to see all
small businesses near their location. Other desired features included the
ability to view businesses based on distance from the user's current
location and display social media information. Further, consumers would
be able to directly contact chosen small businesses by phone and view
driving directions.
The customer was therefore looking for a technology partner with
expertise in mobile application development that could develop
the iPhone application without compromising on performance standards
within a challenging four-month timeline.
Our solution
Mindtree collaborated with the customer to create an approach and
execution plan to implement the iPhone application encompassing
the following activities:
Business impact
 Supported a 21% year-on-year
increase in transactions at 350
small merchants
 Helped drive engagement by
delivering small business
information to consumers
 Enabled consumer engagement
on Facebook, Twitter and other
social media
©Mindtree Ltd 2013www.mindtree.com
About Mindtree
Mindtree is a global information technology solutions company with revenues of over USD 400 million. Our team of 11,500+ experts
engineer meaningful technology solutions to help businesses and societies flourish. We enable our customers achieve competitive
advantage through flexible and global delivery models, agile methodologies and expert frameworks.
 System analysis and requirements documentation
 Detailed design, security interaction and solution architecture design
and documentation
 Application framework design and data management interface
 Functionality implementation relating to iOS integrated maps (both
Google as well Apple)
 Social media interface layer development to allow access to social
media-related functionality using single point of interaction
 Miscellaneous feature implementation including sliding menu for
application settings, direct voice calls and offline availability of
information for easy reference
 Automated test case creation and implementation alongside unit tests
for high quality, zero defects, optimum performance and stability

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Driving small merchant and consumer engagement through a mobile app for a major card issuer.

  • 1. Driving small merchant and consumer engagement through a mobile app for a major card issuer. The Christmas holidays comprise a peak season for retailers in North America and correspondingly see a spike in transactions for card issuers. In particular, shopping events during this time such as Black Friday and Cyber Monday have been very successful in achieving greater consumer traffic and sales. Here is how Mindtree helped a global card issuer and leader in payments extend a Christmas shopping event to small merchants through an innovative mobile application. The challenge The customer had conceptualized a shopping event during the holiday season to encourage shoppers to recognize the contribution of small businesses to the economy by transacting at these establishments. The card issuer decided to extend this initiative into the mobile arena through an iPhone application that would allow consumers to see all small businesses near their location. Other desired features included the ability to view businesses based on distance from the user's current location and display social media information. Further, consumers would be able to directly contact chosen small businesses by phone and view driving directions. The customer was therefore looking for a technology partner with expertise in mobile application development that could develop the iPhone application without compromising on performance standards within a challenging four-month timeline. Our solution Mindtree collaborated with the customer to create an approach and execution plan to implement the iPhone application encompassing the following activities: Business impact  Supported a 21% year-on-year increase in transactions at 350 small merchants  Helped drive engagement by delivering small business information to consumers  Enabled consumer engagement on Facebook, Twitter and other social media
  • 2. ©Mindtree Ltd 2013www.mindtree.com About Mindtree Mindtree is a global information technology solutions company with revenues of over USD 400 million. Our team of 11,500+ experts engineer meaningful technology solutions to help businesses and societies flourish. We enable our customers achieve competitive advantage through flexible and global delivery models, agile methodologies and expert frameworks.  System analysis and requirements documentation  Detailed design, security interaction and solution architecture design and documentation  Application framework design and data management interface  Functionality implementation relating to iOS integrated maps (both Google as well Apple)  Social media interface layer development to allow access to social media-related functionality using single point of interaction  Miscellaneous feature implementation including sliding menu for application settings, direct voice calls and offline availability of information for easy reference  Automated test case creation and implementation alongside unit tests for high quality, zero defects, optimum performance and stability