This document discusses the importance of thoughtful copywriting for user experience (UX). It begins by noting that both designers and copywriters are tasked with making experiences intuitive and compelling for users. The document then outlines how copy, like design, should consider the user, context, flow, business goals, and brand. It provides examples of where copy is needed and recommends that copy be researched, concise, put the audience first, and reduce ambiguity. The document also discusses how copy is typically created using spreadsheets and comments in design tools, and the importance of brand guides, content guides, and product marketing in aligning copy with UX and business goals.
Based on her 5 years as a UX leader at Citrix, Julie explains how to drive better product design through cultural transformation. See how she helped build design culture for designers and non-designers across different continents.
Daniel explains how to use participatory design to cut through complexity. Learn useful tactics based on his experience building and growing the UX discipline at Sumo Logic.
Treat your career like a design project. A brief overview of a coaching framework and career design workshop that enables managers and employees alike.
This document outlines a framework for empowering UX teams by designing and driving UX careers. It describes how the author developed a framework to address alignment problems as their UX team grew in size and diversity. The framework includes an abilities model to assess skills, goals assessments, visualizing career paths on a "totem", and workshops to help individuals map out their careers. The results of implementing this framework included standardized language for careers, recognizing careers as design projects, building team identity and connections, gains in coaching efficiency, streamlined promotion processes, and empowered employees and managers.
A short workshop that I put together for Hyundai Start-Up Competition where the participants and myself worked together to design a product using Lean UX. A crash course that was fun, quick and engaging. (images used are copyrighted to their respective owners, drop me a line to credit if it's yours.)
Design studio: A team alignment secret weapon - Modev MVP ConferenceJohn Whalen
Design studio: A team alignment secret weapon - Modev MVP Conference
We all want the best user experience, but often other priorities get in the way: “Bob from Marketing wants it to…”, “The developers don’t like that approach...”, “That feature is a ‘nice to have’”.
What if you had a tool that can help folks sharpen their UX skills, get them prioritizing the users and their goals, and align everyone on a common vision that revolves around a great user experience?
This hands-on tutorial will walk you through a design studio and how it can be a great tool to align product owners, developers and UX teams on an approach that balances user and business needs. We’ll also show you how to conduct a “mini design studio” before an agile sprint.
You’ll gain hands-on experience with different aspects of running a design studio through individual and group exercises throughout the tutorial.
John Whalen (CEO at Brilliant Experience):
John Whalen has a PhD in Cognitive Science with over 15 years of User-Centered Design experience. He currently leads Brilliant Experience – a consultancy that supports intra- and entrepreneurs to ensure the success of mission-critical innovation projects by using our unique blend of user-centered design, psychology, design thinking and lean startup techniques.
John’s specialty is to provide businesses with competitive advantages using a mix of user research insights and expert knowledge of human vision, attention and memory. He has experience (and great stories to tell from) working with Fortune 500 clients in the ecommerce, financial, healthcare and government verticals. John’s currently focusing on helping large enterprises integrate brain science into agile, design thinking, and UCD projects.
This document discusses the importance of thoughtful copywriting for user experience (UX). It begins by noting that both designers and copywriters are tasked with making experiences intuitive and compelling for users. The document then outlines how copy, like design, should consider the user, context, flow, business goals, and brand. It provides examples of where copy is needed and recommends that copy be researched, concise, put the audience first, and reduce ambiguity. The document also discusses how copy is typically created using spreadsheets and comments in design tools, and the importance of brand guides, content guides, and product marketing in aligning copy with UX and business goals.
Based on her 5 years as a UX leader at Citrix, Julie explains how to drive better product design through cultural transformation. See how she helped build design culture for designers and non-designers across different continents.
Daniel explains how to use participatory design to cut through complexity. Learn useful tactics based on his experience building and growing the UX discipline at Sumo Logic.
Treat your career like a design project. A brief overview of a coaching framework and career design workshop that enables managers and employees alike.
This document outlines a framework for empowering UX teams by designing and driving UX careers. It describes how the author developed a framework to address alignment problems as their UX team grew in size and diversity. The framework includes an abilities model to assess skills, goals assessments, visualizing career paths on a "totem", and workshops to help individuals map out their careers. The results of implementing this framework included standardized language for careers, recognizing careers as design projects, building team identity and connections, gains in coaching efficiency, streamlined promotion processes, and empowered employees and managers.
A short workshop that I put together for Hyundai Start-Up Competition where the participants and myself worked together to design a product using Lean UX. A crash course that was fun, quick and engaging. (images used are copyrighted to their respective owners, drop me a line to credit if it's yours.)
Design studio: A team alignment secret weapon - Modev MVP ConferenceJohn Whalen
Design studio: A team alignment secret weapon - Modev MVP Conference
We all want the best user experience, but often other priorities get in the way: “Bob from Marketing wants it to…”, “The developers don’t like that approach...”, “That feature is a ‘nice to have’”.
What if you had a tool that can help folks sharpen their UX skills, get them prioritizing the users and their goals, and align everyone on a common vision that revolves around a great user experience?
This hands-on tutorial will walk you through a design studio and how it can be a great tool to align product owners, developers and UX teams on an approach that balances user and business needs. We’ll also show you how to conduct a “mini design studio” before an agile sprint.
You’ll gain hands-on experience with different aspects of running a design studio through individual and group exercises throughout the tutorial.
John Whalen (CEO at Brilliant Experience):
John Whalen has a PhD in Cognitive Science with over 15 years of User-Centered Design experience. He currently leads Brilliant Experience – a consultancy that supports intra- and entrepreneurs to ensure the success of mission-critical innovation projects by using our unique blend of user-centered design, psychology, design thinking and lean startup techniques.
John’s specialty is to provide businesses with competitive advantages using a mix of user research insights and expert knowledge of human vision, attention and memory. He has experience (and great stories to tell from) working with Fortune 500 clients in the ecommerce, financial, healthcare and government verticals. John’s currently focusing on helping large enterprises integrate brain science into agile, design thinking, and UCD projects.
Architecting Your UX Career: Interview and Presentation Techniques to Land Yo...UXPA International
Approaching a job search can be a daunting task for any professional, but the UX world has a unique set of challenges. Our field is still relatively new, job titles and responsibilities are fuzzy, and there are varying understandings of what we can and should provide. There is no one clear path or set of experience that sets us up for success. Deliverables are often collaborative, covered by NDAs, and it can be hard to capture the many facets of UX expertise into a small set of documents. So how do we navigate the world of resume-writing, portfolio-creation, and interviewing to find a job that will be the best fit for the skills we currently have and allow us to grow into the practitioner we want to become? Get the inside scoop from a current UX consultant and former interactive designer, both of whom are experienced with vetting UX talent.
The document argues that design is not just "lipstick on a pig" and should not be viewed as a superficial afterthought. It provides examples of how design encompasses many activities and disciplines like branding, visuals, specifications, etc. It encourages designers to empower teams, bring data to discussions, create shared workspaces, and follow design principles to demonstrate how design adds value at every stage of product development.
Hacking UX: Product Design Thinking for TechiesMelissa Ng
Developers often struggle with user experience (UX) design because their technical mindset does not always align with how users think and behave. They may focus too much on execution and technical requirements rather than usability. Understanding user needs through research methods like interviews is important for designing products that meet business goals and satisfy customers. The workshop aimed to get developers doing hands-on user research exercises to better understand UX design processes. Participants conducted speed interviews with each other about a travel app concept to generate insights for creating user personas.
Hacking UX : Design Thinking for TechiesMelissa Ng
Melissa is facilitating a workshop on design thinking for developers. She began by introducing herself and her company, which provides product design services. She then had participants introduce themselves and their roles. To get a sense of the group's objectives, Melissa had them write down goals on post-its and sort them into piles of similar objectives. Some common goals were learning UX techniques and best practices, building products with a user-focused mindset, and understanding how to apply methods. To make the session relevant, Melissa conducted user research with developers to understand what they struggle with regarding UX, such as effort prioritization, aligning work with business needs, and understanding how users think.
This document discusses the benefits of prototyping for developing digital experiences. Prototyping helps reduce costs and time, validate ideas quickly, and design products that are desirable, viable, and technically feasible. The type of prototype should match the goal, such as using conceptual prototypes for developing ideas and technical prototypes for testing features. Low-fidelity prototypes provide better feedback on ideas, while high-fidelity prototypes receive comments on visuals. Storyboarding, role-playing, and paper or interactive clickable prototypes are methods discussed for testing different stages of the design process. Failure is part of prototyping, as each failure provides an opportunity to improve designs based on user feedback.
No One Team Should Have All That Power (Expanded Version)Monet Spells
In the product development process, we understand that design is important. So the next question is: who owns design in the product development process?
Design Studio: The User Experience Practitioner’s Secret WeaponBrilliant Experience
We all want the best , but often other priorities get in the way: “Bob from Marketing wants it to…”, “The developers don’t like that approach...”, “That feature is a ‘nice to have’”.
This slide deck will walk you through a design studio and how it can be a great tool to align product owners, developers and UX teams on an approach that balances user and business needs.
Design Thinking & Agile Innovation Workshop combining elements from Design Thinking, Customer Development, Christensen's Jobs to be Done, Osterwalder's Value Proposition Canvas, Javelin Experiment Board, Lean Startup and Paper Prototyping.
The document discusses the importance of soft skills for UX designers. It argues that soft skills, such as communication, flexibility, creativity and reliability, are more important than hard skills for success in complex design projects. A number of soft skills are described in detail, including pragmatism, confidence, curiosity and having a genuine interest in people. The document advises focusing on developing soft skills, as they are transferable and will remain useful even as technical skills become commoditized. It suggests highlighting soft skills in CVs and interviews.
2016 talk from Lean Product Innovation event at The HUB in Singapore. Stories from the trenches about building successful products: product design & testing, pivoting the product strategy, and building an org culture of continuous testing & learning.
As organizations continue to establish and mature their in-house design teams, it turns out there’s very little common wisdom on what makes for a successful design organization. Books and presentations tend to focus on process, methods, tools, and outcomes, leaving a gap of knowledge when it comes to organizational and operational matters.
In this talk, Kristin Skinner discusses how to coordinate efforts and structure teams within large organizations. She covers:
- Realizing the Potential of Design
- Organizational Models / The Centralized Partnership
- The 5 Stages of Design Organizations
- The 12 Qualities of Effective Design Organizations
She also stresses the impact that design can have on business and highlights the importance of design managers in coordinating in-house efforts, advocating for quality, and enabling culture.
More information can be found in Kristin's book with Peter Merholz, Org Design for Design Orgs: Building and Managing In-House Design Teams, published by O'Reilly in August 2016.
http://orgdesignfordesignorgs.com/
Two methods for innovation are Lean Startup and Design Thinking. So how do they work together? We look at when to use what and how to make this practically work.
Growth hacking UX: The journey to creating a kickass user experience.Melissa Ng
Growth hacking: The journey to creating a kickass user experience.
---
Growth Hacking Asia
Feb 25 2015 at Silicon Straits coLAB, Singapore
by Melissa Ng (@thedesignnomad)
Founder of Melewi
www.melewi.net
Adversarial to Harmonious: Building the Developer/UX ConnectionUXPA International
Ever worked on a project where Design and Development blended like oil and water? Whether you're on a UX team of one, or designing with the help of a whole department, the success of your work ends up in the hands of a developer.
Teams with specialized skillsets and certain cross-team cultures can put up walls between designers and developers. We will deconstruct these adversarial relationships from real-world examples, then learn how to convince, collaborate, and co-create.
Being stuck in a storming phase isn’t good for you, your product, and ultimately your users. Bringing harmony to your team is important to your success and your sanity. Hone your best expertise to build relationships, handle differences of opinion, and learn to speak geek to be heard!
Walk out with tools and techniques to stay efficient and deliver the best possible experience for the real human beings who will use it.
This presentation discusses my experience transitioning from UX to Product Management. I include some skills that UXers need to successfully make the move to Product.
Building Buy-In: Internally Positioning UX for Executive Impact. BigDesign...John Whalen
Presented at: BigDesign2016
Why can’t other people in your organization see what you see? That UX insights you uncovered will revolutionize your company and delight your customers like never before! Doesn’t everyone “get” UX nowadays?
The truth is more complicated than just recognizing UX value: Your professional goals and focus are different than those of others in your organization (e.g., C-Suite, Product Managers, Marketers, Developers) by design. What to do? Learn how to position and present your work for maximum uptake to ensure UX has a sizeable and valuable impact on your products and customer experience.
We reveal what we have learned – often the hard way – about linking UX research and design with organizational goals and strategic directives.
With a little planning, you can to ensure your creative UX work has an influence and actually sees the light of day when the product is launched.
UX STRAT USA 2017: Jim Kalbach, "Using Jobs To Be Done to Create High-Value P...UX STRAT
This document provides an overview of the Jobs To Be Done (JTBD) framework for understanding customer needs and designing products and services. It outlines a process for discovering, defining, designing, delivering, and developing value using JTBD, including exercises for formulating jobs, creating job maps, writing job stories, and speaking to the market in terms of jobs. The document emphasizes starting with customer goals and problems rather than solutions, and shifting perspective to see opportunities from the customer's point of view.
Utopia - An imagined community or society that possesses highly desirable or nearly perfect qualities for its citizens. - Wikipedia
UXtopia- An imagined work environment that possesses highly desirable or nearly perfect qualities for UX teams.
Based on input from UX professionals, we’ll explore the facets and qualities that lead to a satisfying work environment and positive experiences for customers/users, such as:
• Team Structure
• Process
• Strategy
• Market Position/Impact
• Community Contribution
• Career Development
We’ll also take a look at some steps that both UX leaders and individual contributors can take to create the work life they want.
Is it really possible or necessary to reach perfection? Maybe not. But if you can’t imagine it, you can’t even get close.
So you created behavioral personas now whatUXPA Boston
The document summarizes a 10-minute talk given by Rick Damas on making personas actionable and sustainable. It discusses identifying stakeholders and gaining their buy-in by outlining how personas benefit organizational goals. It also emphasizes engaging stakeholders in dialogue and finding what motivates them. The document notes that personas must be socialized effectively and provide actionable insights using periodic updates to maintain relevance over time as customer needs change. The overall goal is for personas to inspire customer-centered decisions across departments through a living, predictive model of customer behavior.
https://futureinsightslive.com/las-vegas-2015/
Design is a disciplined approach to problem-solving that can radically transform how your customers (and employees) feel and behave. There's a common misconception that design is about 'making it pretty', causing companies to miss countless opportunities to become more productive, successful, and profitable. In this talk James will show you what design really is, how it works, and how anyone—not just designers—can use it to built a stronger company.
Design stories from Postman and ReferralCandy. A focus on practical takeaways that lead to faster, effective shipping. Better collaboration is key to being effective as a product designer.
Architecting Your UX Career: Interview and Presentation Techniques to Land Yo...UXPA International
Approaching a job search can be a daunting task for any professional, but the UX world has a unique set of challenges. Our field is still relatively new, job titles and responsibilities are fuzzy, and there are varying understandings of what we can and should provide. There is no one clear path or set of experience that sets us up for success. Deliverables are often collaborative, covered by NDAs, and it can be hard to capture the many facets of UX expertise into a small set of documents. So how do we navigate the world of resume-writing, portfolio-creation, and interviewing to find a job that will be the best fit for the skills we currently have and allow us to grow into the practitioner we want to become? Get the inside scoop from a current UX consultant and former interactive designer, both of whom are experienced with vetting UX talent.
The document argues that design is not just "lipstick on a pig" and should not be viewed as a superficial afterthought. It provides examples of how design encompasses many activities and disciplines like branding, visuals, specifications, etc. It encourages designers to empower teams, bring data to discussions, create shared workspaces, and follow design principles to demonstrate how design adds value at every stage of product development.
Hacking UX: Product Design Thinking for TechiesMelissa Ng
Developers often struggle with user experience (UX) design because their technical mindset does not always align with how users think and behave. They may focus too much on execution and technical requirements rather than usability. Understanding user needs through research methods like interviews is important for designing products that meet business goals and satisfy customers. The workshop aimed to get developers doing hands-on user research exercises to better understand UX design processes. Participants conducted speed interviews with each other about a travel app concept to generate insights for creating user personas.
Hacking UX : Design Thinking for TechiesMelissa Ng
Melissa is facilitating a workshop on design thinking for developers. She began by introducing herself and her company, which provides product design services. She then had participants introduce themselves and their roles. To get a sense of the group's objectives, Melissa had them write down goals on post-its and sort them into piles of similar objectives. Some common goals were learning UX techniques and best practices, building products with a user-focused mindset, and understanding how to apply methods. To make the session relevant, Melissa conducted user research with developers to understand what they struggle with regarding UX, such as effort prioritization, aligning work with business needs, and understanding how users think.
This document discusses the benefits of prototyping for developing digital experiences. Prototyping helps reduce costs and time, validate ideas quickly, and design products that are desirable, viable, and technically feasible. The type of prototype should match the goal, such as using conceptual prototypes for developing ideas and technical prototypes for testing features. Low-fidelity prototypes provide better feedback on ideas, while high-fidelity prototypes receive comments on visuals. Storyboarding, role-playing, and paper or interactive clickable prototypes are methods discussed for testing different stages of the design process. Failure is part of prototyping, as each failure provides an opportunity to improve designs based on user feedback.
No One Team Should Have All That Power (Expanded Version)Monet Spells
In the product development process, we understand that design is important. So the next question is: who owns design in the product development process?
Design Studio: The User Experience Practitioner’s Secret WeaponBrilliant Experience
We all want the best , but often other priorities get in the way: “Bob from Marketing wants it to…”, “The developers don’t like that approach...”, “That feature is a ‘nice to have’”.
This slide deck will walk you through a design studio and how it can be a great tool to align product owners, developers and UX teams on an approach that balances user and business needs.
Design Thinking & Agile Innovation Workshop combining elements from Design Thinking, Customer Development, Christensen's Jobs to be Done, Osterwalder's Value Proposition Canvas, Javelin Experiment Board, Lean Startup and Paper Prototyping.
The document discusses the importance of soft skills for UX designers. It argues that soft skills, such as communication, flexibility, creativity and reliability, are more important than hard skills for success in complex design projects. A number of soft skills are described in detail, including pragmatism, confidence, curiosity and having a genuine interest in people. The document advises focusing on developing soft skills, as they are transferable and will remain useful even as technical skills become commoditized. It suggests highlighting soft skills in CVs and interviews.
2016 talk from Lean Product Innovation event at The HUB in Singapore. Stories from the trenches about building successful products: product design & testing, pivoting the product strategy, and building an org culture of continuous testing & learning.
As organizations continue to establish and mature their in-house design teams, it turns out there’s very little common wisdom on what makes for a successful design organization. Books and presentations tend to focus on process, methods, tools, and outcomes, leaving a gap of knowledge when it comes to organizational and operational matters.
In this talk, Kristin Skinner discusses how to coordinate efforts and structure teams within large organizations. She covers:
- Realizing the Potential of Design
- Organizational Models / The Centralized Partnership
- The 5 Stages of Design Organizations
- The 12 Qualities of Effective Design Organizations
She also stresses the impact that design can have on business and highlights the importance of design managers in coordinating in-house efforts, advocating for quality, and enabling culture.
More information can be found in Kristin's book with Peter Merholz, Org Design for Design Orgs: Building and Managing In-House Design Teams, published by O'Reilly in August 2016.
http://orgdesignfordesignorgs.com/
Two methods for innovation are Lean Startup and Design Thinking. So how do they work together? We look at when to use what and how to make this practically work.
Growth hacking UX: The journey to creating a kickass user experience.Melissa Ng
Growth hacking: The journey to creating a kickass user experience.
---
Growth Hacking Asia
Feb 25 2015 at Silicon Straits coLAB, Singapore
by Melissa Ng (@thedesignnomad)
Founder of Melewi
www.melewi.net
Adversarial to Harmonious: Building the Developer/UX ConnectionUXPA International
Ever worked on a project where Design and Development blended like oil and water? Whether you're on a UX team of one, or designing with the help of a whole department, the success of your work ends up in the hands of a developer.
Teams with specialized skillsets and certain cross-team cultures can put up walls between designers and developers. We will deconstruct these adversarial relationships from real-world examples, then learn how to convince, collaborate, and co-create.
Being stuck in a storming phase isn’t good for you, your product, and ultimately your users. Bringing harmony to your team is important to your success and your sanity. Hone your best expertise to build relationships, handle differences of opinion, and learn to speak geek to be heard!
Walk out with tools and techniques to stay efficient and deliver the best possible experience for the real human beings who will use it.
This presentation discusses my experience transitioning from UX to Product Management. I include some skills that UXers need to successfully make the move to Product.
Building Buy-In: Internally Positioning UX for Executive Impact. BigDesign...John Whalen
Presented at: BigDesign2016
Why can’t other people in your organization see what you see? That UX insights you uncovered will revolutionize your company and delight your customers like never before! Doesn’t everyone “get” UX nowadays?
The truth is more complicated than just recognizing UX value: Your professional goals and focus are different than those of others in your organization (e.g., C-Suite, Product Managers, Marketers, Developers) by design. What to do? Learn how to position and present your work for maximum uptake to ensure UX has a sizeable and valuable impact on your products and customer experience.
We reveal what we have learned – often the hard way – about linking UX research and design with organizational goals and strategic directives.
With a little planning, you can to ensure your creative UX work has an influence and actually sees the light of day when the product is launched.
UX STRAT USA 2017: Jim Kalbach, "Using Jobs To Be Done to Create High-Value P...UX STRAT
This document provides an overview of the Jobs To Be Done (JTBD) framework for understanding customer needs and designing products and services. It outlines a process for discovering, defining, designing, delivering, and developing value using JTBD, including exercises for formulating jobs, creating job maps, writing job stories, and speaking to the market in terms of jobs. The document emphasizes starting with customer goals and problems rather than solutions, and shifting perspective to see opportunities from the customer's point of view.
Utopia - An imagined community or society that possesses highly desirable or nearly perfect qualities for its citizens. - Wikipedia
UXtopia- An imagined work environment that possesses highly desirable or nearly perfect qualities for UX teams.
Based on input from UX professionals, we’ll explore the facets and qualities that lead to a satisfying work environment and positive experiences for customers/users, such as:
• Team Structure
• Process
• Strategy
• Market Position/Impact
• Community Contribution
• Career Development
We’ll also take a look at some steps that both UX leaders and individual contributors can take to create the work life they want.
Is it really possible or necessary to reach perfection? Maybe not. But if you can’t imagine it, you can’t even get close.
So you created behavioral personas now whatUXPA Boston
The document summarizes a 10-minute talk given by Rick Damas on making personas actionable and sustainable. It discusses identifying stakeholders and gaining their buy-in by outlining how personas benefit organizational goals. It also emphasizes engaging stakeholders in dialogue and finding what motivates them. The document notes that personas must be socialized effectively and provide actionable insights using periodic updates to maintain relevance over time as customer needs change. The overall goal is for personas to inspire customer-centered decisions across departments through a living, predictive model of customer behavior.
https://futureinsightslive.com/las-vegas-2015/
Design is a disciplined approach to problem-solving that can radically transform how your customers (and employees) feel and behave. There's a common misconception that design is about 'making it pretty', causing companies to miss countless opportunities to become more productive, successful, and profitable. In this talk James will show you what design really is, how it works, and how anyone—not just designers—can use it to built a stronger company.
Design stories from Postman and ReferralCandy. A focus on practical takeaways that lead to faster, effective shipping. Better collaboration is key to being effective as a product designer.
Eric Ries' presentation on lean startups. From Steve Blank's Customer Development course at Berkeley. Learn more and hear the audio at http://bit.ly/3qsvJ.
Structured Ideation and Design Thinkinggaylecurtis
At the heart of a design thinking process is ideation, the capability for generating and relating ideas.
Brainstorming is a frequently practiced form of ideation, and this presentation describes the four rules of classic brainstorming. It also gives guidance for how to structure brainstorm sessions to drive direct and indirect benefits.
Learn about product design and what it is, why it's important, and methods for approaching design yourself. Slides are copyright Stephanie Engle and taken from a presentation for HackDuke at Duke University.
Seamless user experiences are the competitive advantage of the future - Mikae...Frosmo
Companies that create a seamless user experience across devices will have a competitive advantage so big that we’re heading towards “winner takes all” markets.
Thanks to the speed of software development we’re on the verge of an exponential growth curve, which in turn means exponential possibilities. The Internet of Things will have the potential to radically alter online shopping behavior.
Companies will need to offer something exclusive and become better at explaining which problems they solve. All of this needs to be done with excellent service. In short, companies need to create better user experiences and they need to create them now.
Mikael Gummerus is the CEO and Founder of FROSMO. He is also a Co-Founder and Chairman of the Board of mobile game studio Dodreams.
You'll find the video of his, and other inspiring FrosmoX16 presentations, on www.frosmo.com/frosmox16
Web Sockets in Java EE 7 allows for real-time communication between clients and servers through bidirectional connections. The speaker discusses the history and specification of Web Sockets, how they enable low-latency push communication compared to traditional polling techniques, and their support in Java EE 7 through JSR 356 which provides APIs and reference implementations. A demo is shown of a Web Sockets application using GlassFish.
The document discusses architecting user experience for smartphone products. It describes how smartphone user experience is context-driven and based on use cases and scenarios. It emphasizes understanding user context, goals, workflows, tasks and mental models to design intuitive and easy-to-use experiences. The document provides examples of smartphone interaction patterns and principles of usability, desirability and ease of use to optimize the user experience.
Top Trends In Product Design: Outcomes, Understanding Customers, and Building...Jeremy Johnson
While some organizations are still grappling with moving to Agile or hiring their first UX Designer, others are moving fast to embrace methods that have been proven to generate success. Are you still creating product roadmaps? Are you investing in understanding your customers? Are your technology platforms built for experimentation? Come hear how organizations are achieving success, and how you can help your organization move in the right direction.
This presentation was originally given at the Big Design Conference in Dallas, TX on 9/19/2015
A document by Avid Creative (acgd.ca) with information that will help a restaurant increase profits through design. Please sign up for the Avid Creative Newsletter here: http://acgd.us3.list-manage2.com/subscribe?u=84b35d6c12e0bca763f55f725&id=35a45f9769
The Windows Store offers a variety of programs that can enhance your computing experience on your Windows 10 device. Check out some of the best Windows 10 apps to help you become more efficient and productive.
This presentation is to show how to design heat exchanger from process simulation data to complete mechanical design by using two software HTRI and COMPRESS in seamless streamline Auto duping data.
DevOps - Agile on Steroids by Tom Clement Oketch and Augustine KisituThoughtworks
This document discusses challenges with traditional Agile approaches and how DevOps aims to address them. It notes that while organizations may think they are Agile, problems still arise around deployment pain points, inability to adapt to change, and dissatisfied clients. DevOps focuses on automating processes, breaking down silos between teams, and continuous delivery through culture change, infrastructure automation, measurement, and information sharing. The presentation emphasizes that DevOps is not a role or certification but a relationship and approach centered on collaboration and automation.
Local foodforglobalfutureeindhoven10nov2015Harry Donkers
This document summarizes Harry Donkers' presentation on local and global food systems. It begins with an overview of industrial and local food systems, their successes and failures. It then discusses the paradigm of sustainable food security and how it requires reconnecting producers and consumers locally. Examples are provided of short food chains, local and regional food systems, and how they can be governed. The challenges of industrial and local systems in solving world hunger are also examined.
designspark mechanical 3d printing design software freeMartinKeenan
free 3d design software for electronics automation industrial engineering 3d printing concepts prototypes and more
learn more and get your copy today at www.designspark.com/mechanical
Bob Sonnenberg has over 20 years of experience as a Mechanical Design Engineer, beginning with an apprenticeship in machining. He has held roles as a machinist, shop foreman, general manager, and lead engineer for various companies designing and fabricating precision sheet metal and machined parts. More recently, he has focused on the design of wireless telecommunications equipment, custom machinery for printing and binding industries, and high-speed card personalization machines. His experience spans multiple CAD software programs and includes bringing products from initial design concept through testing and production.
This is a complete overview of all Food Design sub-disciplines and how they merge. This shows how these sub-disciplines merge and intersect, and shows who the Food Designer is, what he does, and with whom he collaborates.
The current web design scene is experiencing something called 'Design Singularity': they're almost indistinguishable from one another.
What are the symptoms, and how can we prevent design singularity?
Nikhil Kulkarni's mechanical engineering design portfolio contains 10 projects showcasing his design skills and experiences. The portfolio includes projects such as designing jigs and fixtures for aircraft parts, analyzing a hydraulic system component, and creating an automatic basketball machine. Nikhil holds a master's degree in mechanical engineering from Arizona State University, where he focused on product design and simulation. He is looking to start his career in mechanical design engineering.
The document discusses minimum viable UX and what is needed to create great user experiences. It emphasizes that UX provides design direction to create efficient products and services that delight users. The key aspects of UX discussed are understanding the problem from the user's perspective, analyzing the target audience, and developing and testing solutions through prototypes. Great product design is about creating experiences that are understandable, meaningful, and hopefully delightful for users.
Watch recordings of engaging talks, like my recent guest lecture at Vellore Institute of Technology, where I covered Interaction Design models, Interfaces, and the impact of AI on UX research and UI designing. Join me as we explore the fascinating world of design and technology, and discover how they intersect to create innovative and user-centric solutions.
Lecture recording YouTube link - https://www.youtube.com/watch?v=WdMV7Z-oAtk
I covered following topics-
* Interaction Design
Design Models - Cooper's Goal-Directed Design & Double Diamond model
Types of Interfaces - GUI, Voice, Gesture-Based Interfaces & Zero UI interfaces
How Ai is helping a UI/UX designer?
UX/UI & Ai -
Chat GPT - For user research, copywriting, user flow & persona creation
Mid Journey & Firefly for image creations
Musho.ai for quick landing page
Other tools - Font Joy & Font Pair, color.adobe.com, uizard.io
Video Ai - Text to video, Image to video & Video to video
"Ai will not replace you, but the person using AI will…"
Design Yourself: Communication and Process in UXDTanya Zavialova
This document discusses best practices for communication throughout the user experience design (UXD) process. It emphasizes treating all stakeholders, including customers, users, and developers, with respect and understanding their various needs and perspectives. Effective communication involves exploring user needs, co-creating solutions, discussing ideas early and often, and reviewing work at all stages of development.
The document provides an overview of the product design process from understanding the problem, ideating solutions, designing and testing, establishing visual design and style, and user testing. It emphasizes the importance of understanding users through personas and user journeys before coming up with solutions. Various tools are suggested for wireframing, prototyping, and testing designs with users. The key takeaways stress designing for user flows rather than screens, sharing ideas early for feedback, and making incremental improvements based on testing.
User Experience Research: Deriving Insights for Customer DevelopmentNoreen Whysel
Workshop on deriving insights for Customer Development with user experience research techniques. Presented to Project 2.8 cohort of entrepreneur women hosted by the Columbia Venture Community.
How do you know you're ready for a Design Sprint?Highland
For leaders who want their teams to embrace human-centered approaches and collaborate in new ways, Sprints are a fantastic way to start.
Join Highland’s CX Practice Director David Whited and Lead Experience Designer Amrita Kulkarni as they share how Research Sprints and Design Sprints make Design Thinking—a reliable methodology to address complex, ambiguous problems—accessible in a way they have never been before. David and Amrita will introduce the purpose and philosophy of Sprints, talk through the differences between Research and Design Sprints, and what kind of issues, problems, or opportunities are the right fit for each.
We’ll be joined by Jennifer Severns, CXO, and Jennifer O’Brien, Innovation and Insights Manager, from the American Marketing Association, who will share how their organization has used Sprints to catalyze a culture of Design Thinking at the AMA. They will reflect on the realities of introducing Sprints and Design Thinking into an established organization, sharing advice for helping others think and work in new ways.
Attendees will learn:
- How are Research Sprints different from Design Sprints
- When is the right time or moment to conduct a Sprint
- What it takes for Sprints to be successful
- How to amplify Sprint outcomes for change in your organization
The document outlines a 3-day structure for a product design sprint. Day 1 focuses on understanding the problem through lightning talks, affinity mapping, and sketching ideas. Day 2 has teams decide on a solution through sketch presentations and storyboarding a prototype. Day 3 involves prototyping, user testing, and validating the proposed solutions through feedback. The sprint uses divergent and convergent thinking techniques to move from exploring the design space to agreeing on solutions to test.
Design for Covid-19 Challenge Webinar 2: Ideation Phase Aqeela A. Somani
This is our second webinar from Design for Covid-19 Challenge. Our focus for this webinar is on the Ideation Phase. It provides participants with frame works and tools on how to create a solution.
An intro to what people (and myself) think UX is. Also who is "doing" UX and how you can do it better. Originally presented at Product Camp Nashville - Sep 2018
UX Workshop for Fin-Tech startups @ SBCDoralin Kelly
This document provides guidance on user experience (UX) design for fintech startups. It discusses why good design matters, what constitutes good UX design, and how to create good UX. The key aspects of UX design covered are: understanding users through user personas and use cases, designing with a user-centered approach through analysis, design, and testing, simplifying designs based on data from users, and obtaining feedback through user testing of prototypes. The overall message is that UX design should be purpose-driven, problem-solving, and focused on meeting user needs through iterative testing and refinement.
In this talk, Suze explores a case study from her recent work in a London agency, where, working for a large retail client, the programme of work moved from a project-based delivery model incorporating Scrum to a more product-based model. Drawing on aspects of Kanban, Design Thinking and Lean Startup, and implementing a dual-track agile approach, the team is now ‘thinking more product’.
Suze will delve into how the organisation has shifted to this model and how it coped with the change. She will talk through some of the difficulties that she experienced along the way and how these issues were mitigated, and provide take away techniques to help in your organisations.
More details:
https://confengine.com/agile-india-2019/proposal/8036/thinking-more-product-moving-from-scrum-to-a-dual-track-agile-approach
Conference link: https://2019.agileindia.org
User Experience professionals are commonly called upon to fix a problematic design or help drive product enhancements. There is a wealth of research methods to help assess the success of an existing interface. But what about the early phases of a new product or concept? Do these same methods still apply? How can you best tailor your approach to gather useful input when your product and/or company are still in the formative stages?
For this presentation, Dorothy M. Danforth will discuss various low overhead, high-impact research methods available to Web Designers and UX professionals when creating new products, scenarios for when and how to use these methods, as well as general insights on how to get the most out of early stage R&D processes. Some illustrative examples and ideas from past product-concept research efforts will be provided.
Talking points to include:
• considerations when developing a UX focused research plan for a new product or concept
• how brand and corporate culture can impact and possibly drive interface decisions
• how the research process can identify organizational knowledge gaps (and vice versa)
• integrating UX research within the creative (visual design) and engineering processes
Product design involves a multi-step process from ideation to development to testing. This includes defining the product vision and strategy, conducting user research, analyzing user needs, generating ideas through techniques like prototyping, designing the product, testing with users, and performing post-launch activities like analyzing user behavior and testing design changes. Product research is an important foundational step to understand customer needs and market trends in order to develop successful solutions to user problems. The design process aims to create a product that is desirable, feasible and viable for users.
Growth Hacking with Lean UX discusses how to use Lean UX principles for growth hacking. It recommends first doing user research to understand user needs and pain points before developing solutions. Key Lean UX tools include user personas, user journeys, and quick prototyping. The presentation then covers optimizing for user understanding and engagement, narrowing your niche through keyword research, and leveraging content, outreach, and virality for growth. It emphasizes focusing testing assumptions quickly through interviews and prototypes rather than waiting for launch. Overall it provides an approach for applying Lean UX practices to growth hacking projects.
Goodpatch Berlin, Boris Milkowski - Guest Talk @EINSICHTEN, HTW BERLIN
Das Thema Prototyping ist aus der Welt des digitalen Designs kaum noch wegzudenken. Häufig wird dabei vergessen, dass es nicht nur um den Prozess selber geht, sondern darum, diesen als Werkzeug zu verstehen, um schneller bessere Ergebnisse zu erzielen. Boris Milkowski und Jan Bisson berichten in ihrem Vortrag darüber, wie sie versuchen iterative Prozesse in alle Bereiche des Agenturalltags zu integrieren: angefangen beim UX/UI-Design, über die Kommunikation im Team bis hin zur Arbeit mit den Auftraggebern. Außerdem geben sie einen Einblick in das Prototyping Tool Prott, das sie für ihre eigenen Agenturbedürfnisse entwickelt haben.
Fintech Belgium Summit 2017 - Societal Impact - Anais Digital by Reynald Le...FinTech Belgium
This document discusses the power of human-centric design in developing successful digital products. It advocates for a structured, scientific approach that is aligned with user needs and validated through iterative testing. This approach begins by understanding user needs, conceiving solutions to meet those needs, validating solutions with users, building the product, and continuously improving it. The document argues that human-centric design is an accelerator for product success because it prioritizes users over corporate goals and leads to more meaningful and adopted products that deliver value to users.
This document summarizes a UX workshop presentation. It includes sections on what UX is, the difference between UI and UX, a case study on the development of the Timble app, and tools that can be used in UX design like personas, user journeys, and analytics. The presentation emphasizes the importance of testing early prototypes with users, gathering feedback in an iterative design process, and measuring product usage to continuously improve the user experience.
Design thinking to create user centered productsBrian Okinyi
The document provides an overview of design thinking and user-centered product development. It discusses how design thinking has been embraced by business leaders as an effective product strategy. Through hands-on exercises, attendees will learn the basics of developing products centered around user needs. The schedule outlines modules on the problems with good ideas, UX fundamentals and processes, knowing users, and setting product goals based on user needs. The goal is to teach fundamentals of user-centered design through collaborative activities and discussions.
Solving Design and Business Problems in 3 Days with Google Design Sprint by B...Borrys Hasian
This document provides an overview of the Design Sprint process, which is a framework for teams of any size to solve design problems in 2-5 days. It outlines the 6 stages of a Design Sprint: 1) Understand, 2) Define, 3) Diverge, 4) Decide, 5) Prototype, and 6) Validate. For each stage, it describes the overall goal and provides examples of methods that can be used, such as affinity mapping, user journey mapping, storyboarding, prototyping, and usability testing. The goal of a Design Sprint is to explore ideas, make decisions, and validate solutions with users in a short, intensive process to solve business and design challenges quickly.
Intro to Lean UX: How to do it quick & dirty - Workshop [6h]Melissa Ng
'Lean UX: How to do it quick & dirty' is a half-day workshop held by Melissa Ng, founder of MELEWI - The Travelling Product, UX & UI Design Studio.
UX doesn't necessarily have to be difficult, resource-heavy or mysterious! Everyone knows that it's necessary for all things digital, but not everyone knows the best way to use UX to their advantage.
Lean UX is user-experience design with the Lean Methodology philosophy at its core. It eschews detailed design cycles and documentation in favour of quick, low-fidelity design, and frequent (but efficient & effective) feedback.
In this half-day workshop, you'll learn a simple framework that will allow you to: first create "the best hypothesis" based off understanding what your users, value proposition, business & revenue model & objectives are; and secondly, how to "validate + optimize" to make sure your users, product and business make sense together.
In this workshop, you'll learn:
• What is Lean UX?
• Why Lean UX?
• Lean business canvas
• User personas
• User experience mapping
• Wireframing
• Prototyping
• Usability testing
-
Speaker: Melissa Ng is the founder of MELEWI - a travelling Product, UX & UI design studio working with passionate people from around the world. With a portfolio of international clients across 21 cities in 5 continents, MELEWI has worked with a diverse range of businesses - from startups in Australia, San Francisco and Singapore, to global companies like McDonalds and Samsung.
Melissa is an expert at turning big ideas into big successes, and lives to make users, product and business make sense together. She believes an excellent user experience means thinking about how to make your product work so your users don’t have to.
She also believes that life is too short to spend boxed up in just one place, and has crafted some of her best work on boats in Cambodia, at cafes in San Francisco and on the beaches of the Maldives. The world is her greatest source of inspiration.
-
by @thedesignnomad and @melewi
Saturday, June 27, 2015 from 1:00 PM to 5:00 PM (SGT)
Singapore, Singapore
Saturday, Oct 30, 2015 from 9:30 AM to 4:30 PM
WORKSaigon, HCMC Vietnam
Similaire à Understanding Product Design Workshop - Presentation at LBS (Heart Atelier) (20)
Preparing Non - Technical Founders for Engaging a Tech AgencyISH Technologies
Preparing non-technical founders before engaging a tech agency is crucial for the success of their projects. It starts with clearly defining their vision and goals, conducting thorough market research, and gaining a basic understanding of relevant technologies. Setting realistic expectations and preparing a detailed project brief are essential steps. Founders should select a tech agency with a proven track record and establish clear communication channels. Additionally, addressing legal and contractual considerations and planning for post-launch support are vital to ensure a smooth and successful collaboration. This preparation empowers non-technical founders to effectively communicate their needs and work seamlessly with their chosen tech agency.Visit our site to get more details about this. Contact us today www.ishtechnologies.com.au
8 Best Automated Android App Testing Tool and Framework in 2024.pdfkalichargn70th171
Regarding mobile operating systems, two major players dominate our thoughts: Android and iPhone. With Android leading the market, software development companies are focused on delivering apps compatible with this OS. Ensuring an app's functionality across various Android devices, OS versions, and hardware specifications is critical, making Android app testing essential.
UI5con 2024 - Keynote: Latest News about UI5 and it’s EcosystemPeter Muessig
Learn about the latest innovations in and around OpenUI5/SAPUI5: UI5 Tooling, UI5 linter, UI5 Web Components, Web Components Integration, UI5 2.x, UI5 GenAI.
Recording:
https://www.youtube.com/live/MSdGLG2zLy8?si=INxBHTqkwHhxV5Ta&t=0
E-Invoicing Implementation: A Step-by-Step Guide for Saudi Arabian CompaniesQuickdice ERP
Explore the seamless transition to e-invoicing with this comprehensive guide tailored for Saudi Arabian businesses. Navigate the process effortlessly with step-by-step instructions designed to streamline implementation and enhance efficiency.
How Can Hiring A Mobile App Development Company Help Your Business Grow?ToXSL Technologies
ToXSL Technologies is an award-winning Mobile App Development Company in Dubai that helps businesses reshape their digital possibilities with custom app services. As a top app development company in Dubai, we offer highly engaging iOS & Android app solutions. https://rb.gy/necdnt
Flutter is a popular open source, cross-platform framework developed by Google. In this webinar we'll explore Flutter and its architecture, delve into the Flutter Embedder and Flutter’s Dart language, discover how to leverage Flutter for embedded device development, learn about Automotive Grade Linux (AGL) and its consortium and understand the rationale behind AGL's choice of Flutter for next-gen IVI systems. Don’t miss this opportunity to discover whether Flutter is right for your project.
Liberarsi dai framework con i Web Component.pptxMassimo Artizzu
In Italian
Presentazione sulle feature e l'utilizzo dei Web Component nell sviluppo di pagine e applicazioni web. Racconto delle ragioni storiche dell'avvento dei Web Component. Evidenziazione dei vantaggi e delle sfide poste, indicazione delle best practices, con particolare accento sulla possibilità di usare web component per facilitare la migrazione delle proprie applicazioni verso nuovi stack tecnologici.
Unveiling the Advantages of Agile Software Development.pdfbrainerhub1
Learn about Agile Software Development's advantages. Simplify your workflow to spur quicker innovation. Jump right in! We have also discussed the advantages.
What to do when you have a perfect model for your software but you are constrained by an imperfect business model?
This talk explores the challenges of bringing modelling rigour to the business and strategy levels, and talking to your non-technical counterparts in the process.
Malibou Pitch Deck For Its €3M Seed Roundsjcobrien
French start-up Malibou raised a €3 million Seed Round to develop its payroll and human resources
management platform for VSEs and SMEs. The financing round was led by investors Breega, Y Combinator, and FCVC.
Consistent toolbox talks are critical for maintaining workplace safety, as they provide regular opportunities to address specific hazards and reinforce safe practices.
These brief, focused sessions ensure that safety is a continual conversation rather than a one-time event, which helps keep safety protocols fresh in employees' minds. Studies have shown that shorter, more frequent training sessions are more effective for retention and behavior change compared to longer, infrequent sessions.
Engaging workers regularly, toolbox talks promote a culture of safety, empower employees to voice concerns, and ultimately reduce the likelihood of accidents and injuries on site.
The traditional method of conducting safety talks with paper documents and lengthy meetings is not only time-consuming but also less effective. Manual tracking of attendance and compliance is prone to errors and inconsistencies, leading to gaps in safety communication and potential non-compliance with OSHA regulations. Switching to a digital solution like Safelyio offers significant advantages.
Safelyio automates the delivery and documentation of safety talks, ensuring consistency and accessibility. The microlearning approach breaks down complex safety protocols into manageable, bite-sized pieces, making it easier for employees to absorb and retain information.
This method minimizes disruptions to work schedules, eliminates the hassle of paperwork, and ensures that all safety communications are tracked and recorded accurately. Ultimately, using a digital platform like Safelyio enhances engagement, compliance, and overall safety performance on site. https://safelyio.com/
Project Management: The Role of Project Dashboards.pdfKarya Keeper
Project management is a crucial aspect of any organization, ensuring that projects are completed efficiently and effectively. One of the key tools used in project management is the project dashboard, which provides a comprehensive view of project progress and performance. In this article, we will explore the role of project dashboards in project management, highlighting their key features and benefits.
Artificia Intellicence and XPath Extension FunctionsOctavian Nadolu
The purpose of this presentation is to provide an overview of how you can use AI from XSLT, XQuery, Schematron, or XML Refactoring operations, the potential benefits of using AI, and some of the challenges we face.
UI5con 2024 - Bring Your Own Design SystemPeter Muessig
How do you combine the OpenUI5/SAPUI5 programming model with a design system that makes its controls available as Web Components? Since OpenUI5/SAPUI5 1.120, the framework supports the integration of any Web Components. This makes it possible, for example, to natively embed own Web Components of your design system which are created with Stencil. The integration embeds the Web Components in a way that they can be used naturally in XMLViews, like with standard UI5 controls, and can be bound with data binding. Learn how you can also make use of the Web Components base class in OpenUI5/SAPUI5 to also integrate your Web Components and get inspired by the solution to generate a custom UI5 library providing the Web Components control wrappers for the native ones.
4. Great products are understandable (set expectations
and live up to them) and meaningful (help people solve
problems or accomplish goals) and, hopefully, delightful.
INTRODUCTIONP0
What is Product Design?
H E A R T
5.
6. INTRODUCTIONP0
“User Experience (UX) and User Interface (UI) are some of the
most confused and misused terms in our field. A UI without UX is
like a painter slapping paint onto canvas without thought; while
UX without UI is like the frame of a sculpture with no paper mache
on it. A great product experience starts with UX followed by UI.
Both are essential for the product’s success.”
What’s the difference between UX and UI?
H E A R T
8. ● Product design is the whole process: you’ve got the designer, the
developer, the marketing cap on
● MVP works from the start
● UX is not UI – but both are equally important
● Simple tools
INTRODUCTIONP0
Key Takeaways
H E A R T
15. ● Personas are better than target demographics
● Skipping this point will create something for anyone and no one. If you
don’t have your persona nailed you will just create something that no
one will be interested in.
● Mapping out pain points will help you and your team come up with more
solutions.
PLAN & DISCOVERY 1P1
Key takeaways
H E A R T
20. PLAN & DISCOVERY 2P2
Sticky note session
H E A R T
PAIN
POINT
POSSIBLE
SOLUTION
POSSIBLE
SOLUTION
21. Persona 1: Potential client
Key Goals
Book appointments quickly Push featured stylist and relevant
services in their area
We Must
Behaviours
Search for stylist availability
around my area
We Must Never
Overwhelm them with too many
choices
“I don’t have time to get to the salon and need a stylist to work
around my hours and the comfort of my home”
PLAN & DISCOVERY 2P2
Define your users goals
H E A R T
24. PLAN & DISCOVERY 2P2
Key takeaways
H E A R T
● A better understanding of the problem will generate
multiple solutions.
● User journeys visualise the vision for the project
● Higher level of what’s involved when achieving a goal
● See all of the steps a user is taking - which might be
too many.
32. Key takeaways
DESIGN AND TESTINGP3 H E A R T
● Tease out requirements
● Visualise flows
● Personas have different goals and different flows
● Prototypes help to crystallise the experience
43. Key takeaways
LOOK & FEELP4 H E A R T
● Be consistent throughout your communications
● People buy on value not on features
● Clear proposition and CTA
● Get users excited with a landing page.
50. Key takeaways
USER TESTINGP5 H E A R T
● Some testing is better than no testing
● What do you want to learn?
● Look for patterns
● Observations is as powerful as interviews
● Interview in person 1 at a time
53. ● Reimagine your product spec as a press release defining what the
update is, who it is for and why it matters
● Watch and observe people because what they say they do is often very
different from their actual behavior
● Design flows, not screens – when users complete a task (like signing
up), make sure there are pathways for them to continue down (discover
new products, find friends, etc)
● There are no silver bullets. It is the cumulative effect of lots of little
improvements that create successful products.
● Share your ideas early and often – your designs don’t need to be saved
for a big reveal
WRAP UPP6 H E A R T
Key takeaways