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Pay for Today (and Tomorrow):
Compensation in the Nonprofit Sector
2010 Nonprofit Human Resources Conference
October 4, 2010
Joe Brown
sloperesources.com
 Founded Slope Resources in 1998
 Human resources and organization management
consulting services for nonprofits
 Compensation and performance management
 “Big firm” background
 Blog: Done by People
Who am I?
 Budget size?
 < $10 million
 $10 - $20 million
 $20 - $50 million
 > $50 million
 Staff size?
 < 10 employees
 10 – 50 employees
 50 – 100 employees
 > 100 employees
Who are you?
?
 Human resources responsibility?
 Geography?
 DC / Virginia / Maryland
 New York / Boston / Northeast
 Midwest
 South
 West
Who are you?
?
A bit of philosophy…
“This is not charity. This is business.
Business with a social objective…”
--Muhammad Yunus
…leads to three principles
 Market
 Equity
 Performance
Executive pay…
…versus employee pay
 Where have we been?
 Where are we now?
 What’s next?
 What to do?
 Questions and discussion
This afternoon…
Where we have been?
Where we have been?
 Nonprofit compensation has traditionally lagged
behind for-profit sector
 But difference varies by level
Nonprofit
For-profit
Job "size"
Totalcompensation
Where we have been?
 Nonprofit compensation has traditionally lagged
behind for-profit sector
 Difference also varies by function
 Market comes into play
 “Nonprofit” jobs versus “regular” jobs
 e.g. development, program vs. IT, finance
 Differences even within “nonprofit” jobs
 e.g. direct service vs. program development
Where we have been?
 Year-to-year salary increases have generally
tracked for-profit practices
 “Four percent world”
 But, increases have tended to be more
homogenous
 Across-the-board, COLA
 Rather than performance-based
 Entitlement mentality
Where we have been?
 S l o w shift to performance-based (“merit”) pay
 Pay levels, increases, staffing levels, even job
titles often limited by grant budgets, etc.
Where we have been?
 Bonuses Incentive compensation
 Prevalent but limited
 For many organizations, not the answer
 Perception, complexity, ROI
 Instead…
 Get the basics right!
Where are we now?
Where are we now?
“It’s the economy, stupid.”
--Bill Clinton, 1992
 Well-documented (and experienced) impacts
 Decreased funding from all sources
 Closures
 Layoffs, furloughs, salary freezes, salary cuts
Where are we now?
 Well-documented (and experienced) impacts
 Decreased funding from all sources
 Closures
 Layoffs, furloughs, salary freezes, salary cuts
Where are we now?
?
How many of your
organizations have not
experienced any of these
impacts on compensation in
last three years?
 All compensation growth limited
 Now a “zero to two or three percent world”
 More difficult to offer “rich” benefits
 Greater differences in demand within nonprofit
sector
 e.g., development vs. program
Where are we now?
 Greater access to general market talent
 e.g., IT positions
 Caveat emptor!
 Increased demand for performance and
accountability
 Funders, public
 Emphasis on evaluation and measurement
 Has to translate to employee performance!
Where are we now?
What’s next?
 Increasing need to compete for talent
 Most bang for the buck
 Labor shortage (!)
 New sectors
 e.g., social enterprise, B-corporations
What’s next?
 Generational forces
 Demand for competitive – or at least living –
wages
 Shifting benefit needs/desires
What’s next?
 Public, government, and funder scrutiny
 May spread to non-executive levels
What’s next?
 Public, government, and funder scrutiny
 May spread to non-executive levels
 Increased compression
 Also, focus on low end
 Increasing professionalization of nonprofit sector
What’s next?
 Increased recognition of the need for broader
organizational support
 “Administrative”, “overhead”, “indirect costs”
and organization development
 GAO report recognized differences in federal
grants
 Growing recognition and support in
philanthropic community
What’s next?
What’s next?
?
What other trends impacting
compensation are your
organizations experiencing or
anticipating?
What to do?
 There is a silver lining to the times:
 “Pause” in the compensation market
 Limited expectations
What to do?
 Assess your organization’s current compensation
practices
 Do you have comprehensive formalized
compensation structures and policies?
 Assess internal equity – the relationship
between job size and current compensation
What to do?
$0
$20
$40
$60
$80
$100
Job Size
Compensation
 Assess your organization’s current compensation
practices
 Assess market competitiveness
 What market(s)?
 Benchmark data
 Understand what is important to employees
 Targeted research or component of broader
culture/opinion assessment
What to do?
 Develop a compensation philosophy
 What do we pay for?
 What market(s) are important to compete with?
 At what level?
 Are there differences by function or level that
we will reflect in our policies and practices?
 How will we assess and manage compensation
over time?
What to do?
 Enhance linkage between compensation and
performance
 Ensure comprehensive performance
management program is in place
 Pitfalls:
 Focus only on evaluation, not
management
 Measuring the wrong things
 Unclear/diluted/nonexistent relationship
between compensation and performance
management programs
What to do?
 Enhance linkage between compensation and
performance
 Measure skills, competencies, results, goal
achievement
 Break entitlement mentality if it exists
 Help employees understand and accept
compensation and performance realities
What to do?
 Use compensation program to inform funding
requests
 Look beyond the paycheck
 Assess currency, competitiveness, and value of
traditional benefits
 Explore low-cost/no-cost options
 Recognition
 Flexibility of time and place
 Lifestyle perks
What to do?
What to do?
?
How else can organizations
respond to today’s
environment and emerging
trends impacting
compensation?
Questions and discussion
Joe Brown
jbrown@sloperesources.com
908 241-8592
sloperesources.com
twitter.com/joe_brown
Thank you!

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Pay for Today (and Tomorrow): Compensation in the Nonprofit Sector (DC)

  • 1. Pay for Today (and Tomorrow): Compensation in the Nonprofit Sector 2010 Nonprofit Human Resources Conference October 4, 2010 Joe Brown sloperesources.com
  • 2.  Founded Slope Resources in 1998  Human resources and organization management consulting services for nonprofits  Compensation and performance management  “Big firm” background  Blog: Done by People Who am I?
  • 3.  Budget size?  < $10 million  $10 - $20 million  $20 - $50 million  > $50 million  Staff size?  < 10 employees  10 – 50 employees  50 – 100 employees  > 100 employees Who are you? ?
  • 4.  Human resources responsibility?  Geography?  DC / Virginia / Maryland  New York / Boston / Northeast  Midwest  South  West Who are you? ?
  • 5. A bit of philosophy… “This is not charity. This is business. Business with a social objective…” --Muhammad Yunus
  • 6. …leads to three principles  Market  Equity  Performance
  • 9.  Where have we been?  Where are we now?  What’s next?  What to do?  Questions and discussion This afternoon…
  • 10. Where we have been?
  • 11. Where we have been?  Nonprofit compensation has traditionally lagged behind for-profit sector  But difference varies by level Nonprofit For-profit Job "size" Totalcompensation
  • 12. Where we have been?  Nonprofit compensation has traditionally lagged behind for-profit sector  Difference also varies by function  Market comes into play  “Nonprofit” jobs versus “regular” jobs  e.g. development, program vs. IT, finance  Differences even within “nonprofit” jobs  e.g. direct service vs. program development
  • 13. Where we have been?  Year-to-year salary increases have generally tracked for-profit practices  “Four percent world”  But, increases have tended to be more homogenous  Across-the-board, COLA  Rather than performance-based  Entitlement mentality
  • 14. Where we have been?  S l o w shift to performance-based (“merit”) pay  Pay levels, increases, staffing levels, even job titles often limited by grant budgets, etc.
  • 15. Where we have been?  Bonuses Incentive compensation  Prevalent but limited  For many organizations, not the answer  Perception, complexity, ROI  Instead…  Get the basics right!
  • 16. Where are we now?
  • 17. Where are we now? “It’s the economy, stupid.” --Bill Clinton, 1992
  • 18.  Well-documented (and experienced) impacts  Decreased funding from all sources  Closures  Layoffs, furloughs, salary freezes, salary cuts Where are we now?
  • 19.  Well-documented (and experienced) impacts  Decreased funding from all sources  Closures  Layoffs, furloughs, salary freezes, salary cuts Where are we now? ? How many of your organizations have not experienced any of these impacts on compensation in last three years?
  • 20.  All compensation growth limited  Now a “zero to two or three percent world”  More difficult to offer “rich” benefits  Greater differences in demand within nonprofit sector  e.g., development vs. program Where are we now?
  • 21.  Greater access to general market talent  e.g., IT positions  Caveat emptor!  Increased demand for performance and accountability  Funders, public  Emphasis on evaluation and measurement  Has to translate to employee performance! Where are we now?
  • 23.  Increasing need to compete for talent  Most bang for the buck  Labor shortage (!)  New sectors  e.g., social enterprise, B-corporations What’s next?
  • 24.  Generational forces  Demand for competitive – or at least living – wages  Shifting benefit needs/desires What’s next?
  • 25.  Public, government, and funder scrutiny  May spread to non-executive levels What’s next?
  • 26.  Public, government, and funder scrutiny  May spread to non-executive levels  Increased compression  Also, focus on low end  Increasing professionalization of nonprofit sector What’s next?
  • 27.  Increased recognition of the need for broader organizational support  “Administrative”, “overhead”, “indirect costs” and organization development  GAO report recognized differences in federal grants  Growing recognition and support in philanthropic community What’s next?
  • 28. What’s next? ? What other trends impacting compensation are your organizations experiencing or anticipating?
  • 30.  There is a silver lining to the times:  “Pause” in the compensation market  Limited expectations What to do?
  • 31.  Assess your organization’s current compensation practices  Do you have comprehensive formalized compensation structures and policies?  Assess internal equity – the relationship between job size and current compensation What to do? $0 $20 $40 $60 $80 $100 Job Size Compensation
  • 32.  Assess your organization’s current compensation practices  Assess market competitiveness  What market(s)?  Benchmark data  Understand what is important to employees  Targeted research or component of broader culture/opinion assessment What to do?
  • 33.  Develop a compensation philosophy  What do we pay for?  What market(s) are important to compete with?  At what level?  Are there differences by function or level that we will reflect in our policies and practices?  How will we assess and manage compensation over time? What to do?
  • 34.  Enhance linkage between compensation and performance  Ensure comprehensive performance management program is in place  Pitfalls:  Focus only on evaluation, not management  Measuring the wrong things  Unclear/diluted/nonexistent relationship between compensation and performance management programs What to do?
  • 35.  Enhance linkage between compensation and performance  Measure skills, competencies, results, goal achievement  Break entitlement mentality if it exists  Help employees understand and accept compensation and performance realities What to do?
  • 36.  Use compensation program to inform funding requests  Look beyond the paycheck  Assess currency, competitiveness, and value of traditional benefits  Explore low-cost/no-cost options  Recognition  Flexibility of time and place  Lifestyle perks What to do?
  • 37. What to do? ? How else can organizations respond to today’s environment and emerging trends impacting compensation?