26. Four Major Leadership Factors Follower - Different people require different styles Communication – Two-way, you must set the example Situation -all are different, use judgment to determine best course of action Leader – Know yourself as a leader, people will decide on their own whether to follow you
27.
28.
29.
30.
31.
Editor's Notes
GM Welcome Get RAC off to rousing start.
GM Welcome Get RAC off to rousing start.
GM Welcome Get RAC off to rousing start.
We will review a dozen or so basics Principles- “ A Tested Form Of Action” Can Be Many Different Ones We Have Listed Several Need To Practice Them As a leader-you will have a need to act/re-act to every situation These are some that will happen and a surveyed method of dealing with them that has a track record of success
We will review a dozen or so basics Principles- “ A Tested Form Of Action” Can Be Many Different Ones We Have Listed Several Need To Practice Them As a leader-you will have a need to act/re-act to every situation These are some that will happen and a surveyed method of dealing with them that has a track record of success
Show Interest 1. Make Frequent Contact With Others To Get Their Viewpoints 2. Develop An Open Attitude To Other Ideas 3. Completely Honest-regardless!!! 4. Sell Your Ideas To Others Based On Their Viewpoints-do Not Force Your Ideas 5. Take Time To Learn More About Others 6. Offer Suggestions To Others To Help Them Solve Heir Problems
Design Your Approach To Be Positive 1. Consider The Other Person- Put Yourself In Their Place Treat Them Like You Want To Be Treated Learn More About That Person 2. Pay Strict Attention To What Is To Be Said 3. Consider The Other Persons State Of Mind And Reduce Any Negative Feelings 4. Know The People Involved-plan Your Approach Based On This Knowledge.
1. Handle Complaints Quickly Or As Soon As Possible 2. Listen Thoughtfully To Whole Story 3. Try To Avoid Interruptions- Step A Side Go To Different Room 4. Ask Questions To Clarify Any Misunderstanding 5. Restate The Problem To Show Understanding 6. Indicate What Action Will Be Taken 7. Follow Up To Ensure Complete Problem Resolution
1. Make Only Few Promises And Then Only Those You Can Keep 2. Make Sure Your Promise Is Realistic And Attainable. 3. Keep Your Promise Keep Listener Up To Date With Progress Let Listener Know If Other Things Arise 4. Develop Alternatives
Take Time To Get All The Necessary Facts 1. Thoroughly Examine All Facets Of The Situation 2. Evaluate All The Evidence 3. Get Other Opinions-not Necessary To Get All 4. Base Decision On Logic Thought 5. Consider Rights Of Others
Reduce Emotions-keep Professional Level 1.Stick To The Subject Probably The Most Important Quality- people Will Love You 2. Listen Intently, Carefully-what Is Not Being Said?-Full Time Job 3. Stay Cool!! !Be Patient, Good Leaders Are!! 4. If Possible Plan The Time , Place 5. Reduce Any Personalities Issues-stay Professional!!!!
1. Be Aware Of “Where Other People Are Coming From. What Is Their Agenda? 2. Be Pleasant-not A Grouch-make ASME Fun!! We Can Do Better-But Professional Fun 3. Calm-you Think Better 4. Use Questions To Get All The Facts, Gain Time To Think, And Show Interest 5. Give Direct Answers, Do Not Put “Spins “ On Your Answers. 6. Personality-example: describe your boss in a sentence, “define”. We can’t be something we are not, but know how you came across.
1. Truthful-if You Loose Your Credibility -You Have Lost Everything 2. Give The Complete Picture- Do Not Leave Out The Bad Parts, Or Disadvantages-include All Pros And Cons 3. Show Willingness To Answer Questions-sometimes, Due To Time- May Have To Ask The Individual To Wait Until After The Meeting, If They Are The Only One Interested In That Subject.
1. Do Not Try To Blame Someone Else-if You Are The Leader -You Are Responsible 2.Recognize The Mistake-and Search For Solutions 3. Determine Who May Be Affected And Tell Them-alert Them-”Houston We Have Problem” 4. Take Corrective Exaction To Solve It 5. Again Do Not Put “Spins” On Solutions Or Answers.
Have Reasonable Expectations Of Others. 1. Present Complete Picture-listen To Other Persons Point- 2. Be Fair, Not Partial 3. Use Illustrations And Examples 4. Use Past History- “We Did This Last Year” 5. Make Sure Your Reasoning Is Based On Sound Facts- Make Sure You Have A Clear Understanding With The Other Person On What Is To Be Done
When A Problem Or Issue Develops -Step Up To It Do Not Procrastinate 1. Acknowledge The Issue-be Sure There Is A Problem , Make Sure All Facts Are In 3. Use Scientific Reasoning Get Facts Develop Alternatives Evaluate Alternatives Select Solution 4. Seek Others To Participate In The Solution-I.E. This Is A Team
Compliment Compliment Compliment You Might Be Able To Overdo It-but I Doubt It 1. Select The Best Method-there Are Several Ways To Do This. Do Publicly Do Not Criticize In Front Of Others!!! 2. Do Not Overlook-Someone Works All Night On A Project And You Do Not Thank Them????? 3. Use Every Chance!!!
If There Is A Change Coming----- 1. Determine The Effect-on Others 2. How Much Information Is Needed By Everyone-may Not Need A 2 Hour Detail Presentation 3. Understand The Reasons For The Change And Convey This 4. Announce The Changes-may Need To Get Some Individuals Aside Prior- If They Are Negatively Impacted. Do Not Tell A Person They Are Fired In Front Of A Group 5. Select The Best Time Place 6. Most of what you’ve heard you have heard before -“common sense” Other sources : TI PCC-”HTWFAIP” Steven Covey Zig Ziglar SRO - TC Scott-ASME Management Skills Development Book
If There Is A Change Coming----- 1. Determine The Effect-on Others 2. How Much Information Is Needed By Everyone-may Not Need A 2 Hour Detail Presentation 3. Understand The Reasons For The Change And Convey This 4. Announce The Changes-may Need To Get Some Individuals Aside Prior- If They Are Negatively Impacted. Do Not Tell A Person They Are Fired In Front Of A Group 5. Select The Best Time Place 6. Most of what you’ve heard you have heard before -“common sense” Other sources : TI PCC-”HTWFAIP” Steven Covey Zig Ziglar SRO - TC Scott-ASME Management Skills Development Book
If There Is A Change Coming----- 1. Determine The Effect-on Others 2. How Much Information Is Needed By Everyone-may Not Need A 2 Hour Detail Presentation 3. Understand The Reasons For The Change And Convey This 4. Announce The Changes-may Need To Get Some Individuals Aside Prior- If They Are Negatively Impacted. Do Not Tell A Person They Are Fired In Front Of A Group 5. Select The Best Time Place 6. Most of what you’ve heard you have heard before -“common sense” Other sources : TI PCC-”HTWFAIP” Steven Covey Zig Ziglar SRO - TC Scott-ASME Management Skills Development Book
If There Is A Change Coming----- 1. Determine The Effect-on Others 2. How Much Information Is Needed By Everyone-may Not Need A 2 Hour Detail Presentation 3. Understand The Reasons For The Change And Convey This 4. Announce The Changes-may Need To Get Some Individuals Aside Prior- If They Are Negatively Impacted. Do Not Tell A Person They Are Fired In Front Of A Group 5. Select The Best Time Place 6. Most of what you’ve heard you have heard before -“common sense” Other sources : TI PCC-”HTWFAIP” Steven Covey Zig Ziglar SRO - TC Scott-ASME Management Skills Development Book
Information On “Quality Of Leaders Is In The Form Of A Hand Out For You To Read Later.
Pick A Project -Select A Project You Want To Lead Others To Do. As Section “Leader” -”Programs” to Increase Membership and Participation -Could Be One Of These And Show Local MES in Your Community What ASME Is About and What It Can Do for Them
Do Not “Appear” Indecisive- Think And Plan Ahead And Act Decisively A Poor Leader Will Procrastinate Delay Actions Appear To “Not Know What’s Going On”
Do Not “Appear” Indecisive- Think And Plan Ahead And Act Decisively A Poor Leader Will Procrastinate Delay Actions Appear To “Not Know What’s Going On”
