Craig Smith presentation from Agile Australia 2010. High performing teams are something that all organisations aspire to, but how exactly do you turn a team from good to great? There is much discussion in the community about management versus leadership, working in a factory versus embracing a tribe and how to motivate a new generation of employees. In this presentation we will look at these topics and determine what makes a high performing team, how Agile techniques can help, what tools and techniques you can use to create this environment and how you can measure performance.
9. Itâs All About Culture
Image: http://home.pacbell.net/fantomdj/dk/donkey_kong_barrel.gif
http://www.greenenergyinvestors.com/index.php?act=Print&client=printer&f=2&t=2991
10. Definition:Team
âA team is a small number
of people with
complementary skills who
are committed to a
common purpose,
performance goals, and
approach for which they
hold themselves mutually
accountableâ
(Katzenbach & Smith)
Image: http://staging.hbp.internetkeep.net/on/wp-
content/uploads/2008/10/katzenbach-smith_3670.jpg
33. Project
Sponsor
Project
Manager Program
Manager
Consultants
Iteration
Manager
Team
lead
Comms
Officer
Busines Core Team
Member
Owner
Team
Quality
Assurance
Bus.
SME
Project
Officer Team
Specialist Support
Other key Analyst
stakeholders
Extended
Team
Image http://www.befitlifestyle.com/images/CorporateTeamHands.jpg
Cross functional team
42. Generation * are different
Image: http://audioporncentral.com/wp-content/plugins/hot-linked-image-cacher/upload/audioporncentral.typepad.com/photos/uncategorized/2008/11/02/generationgap.jpg
46. Open Source
Image: http://www.noulakaz.net/weblog/wp-content/uploads/2008/10/20081031-resistance-is.jpg
47. Intrinsic Motivation
Autonomy - the desire to direct our own lives
Mastery - the urge to get better and better at
something that matters
Purpose - the desire to do what we do in the Image: http://www.amnavigator.com/blog/wp-
content/uploads/2010/05/098_extrinsic-motivators.jpg
service of something larger than ourselves http://coursecreators.com/wp-content/uploads/2010/01/Dan-
Pink-Surprise1.jpg
http://poder.dk/wp-content/uploads/2008/07/1.jpg
49. 20% Time
Image: http://cache.gawker.com/assets/resources/2008/05/GoogleLogoOnWall.jpg
50. HR Reloaded
Image: http://www.temple.edu/hr/departments/compensation/images/HierarchyPicture_010.jpg
Netflix has no vacation policy or tracking!
âThere is no clothing policy at Netflix, but no one has come
to work naked lately.â (Patty McCord, Netflix)
56. Own the business
Image: http://creditcardforum.com/blog/wp-content/uploads/2009/08/startup-capital.jpg
57. Safe to fail
Image: http://thelostjacket.com/wp-content/uploads/2009/08/trust.jpg
58. Wrap up
(or what
can I do
to get my
own
A-Team)
Image: http://media.nj.com/entertainment_impact/photo/the-a-team-the-complete-season-dvd-reviewjpg-b8d900a4cecd895e_large.jpg
66. Do you work
on or lead an
A-Team?
If not, whatâs
stopping
you?
Image: http://www.popartuk.com/g/l/lgpp31670+i-love-it-when-a-plan-comes-together-weenicons-a-team-
poster.jpg
67. Questions ??
Craig Smith
http://www.suncorp.com.au
http://www.agileacademy.com.au
craig.smith@suncorp.com.au
@smithcdau
http://www.slideshare.net/smithcdau/
Suncorp is one of Australia and New Zealand's largest diversified financial services providers, supplying
banking, insurance and wealth management products to around 9 million customers through well-
established and recognised brands such as AAMI, Australian Pensioners Insurance Agency, Shannons,
Vero, Asteron and Tyndall, as well as Suncorp and GIO. Today, Suncorp is Australia's fifth largest bank
and second largest domestic general insurance group, with over 16,000 staff. Suncorp has
representation in 450 offices, branches and agencies throughout Australia and New Zealand.
(http://www.suncorp.com.au)
The Agile Academy is the next wave in Agile learning and collaboration. Designed for IT professionals,
the Agile Academy is a knowledge hub that promotes Agile related learning, knowledge sharing and
capability development across the IT industry. We offer an integrated curriculum of leading edge
courses across the entire solution development life cycle, covering all roles at varying levels.
(http://www.agileacademy.com.au)