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Healthcare Access Through
Mobile Technology:
How does mHealth Improve Patient
Access to Better Care?


Brought to you by
How to Participate

• Submit your questions in the GoToWebinar presentation
  window

• Follow along and share your thoughts on Twitter at
  #HWClive

• This webinar will be recorded and available for
  download a few days after the webinar
About the Moderator


Brian S. McGowan, PhD
Brian S. McGowan, PhD, is a research scientist who has
    worked as a medical educator, mentor, commercial grantor,
    consultant, and author.




        r. McGowan’s first book comes out this summer:

                            #SOCIALQI:
          Simple Solutions for Improving Your Healthcare.


        ou can follow him on twitter ( @BrianSMcGowan )
        or on his blog www.socialQI.com
About The Panel
Herb Rogove, DO, FCCM, FACP, President & CEO of C3O Telemedicine
Dr. Rogove is President/CEO of C3O Telemedicine, which is a multispecialty virtual practice
that solves the problem of quick and affordable access to specialists in Tele-ICU, Tele-
Neurology/Neurocritical Care and Tele-Psychiatry. With over thirty years of experience both in
clinical and hospital administrative functions he has started and directed three onsite critical
care programs as well as Emergency Medicine and Hospitalist programs. He has had clinical
appointments at the University of Southern California, University of Pittsburgh, and the Ohio
State University.


Alex Blau, MD, Medical Director at Doximity
Alex Blau, MD, Medical Director at Doximity, is a graduate of the University of California San
Francisco School of Medicine and trained in emergency medicine at Stanford Hospital and
Clinics. He has been working in the emerging mobile health space since he was a senior
medical student, when he founded MediBabble, an iPhone-based medical language
interpretation tool now in use by over 15,000 health care professionals.


Marc Mitchell, MD, MS, Founder & President of D-tree International
Dr. Marc Mitchell, MD, MS founder and president of D-tree International, is a pediatrician and
management specialist who has worked in over 40 countries in Africa, Asia, and Latin America
on the design and delivery of health care services. He is a Lecturer on Global Health at Harvard
School of Public Health. Dr. Mitchell is a world leader in the use of mobile technology to
improve the quality of and access to health care and has written widely on these topics. D-tree
International was founded in 2004 in order to demonstrate the impact that mobile technology
can have on improving health outcomes for the world’s poor.
Facts About Mobile Technology - US

                     Coordinated a meeting or get-together

                 Solved an unexpected problem

             Found a business to visit (restaurant)

           Found information to settle an argument

        Looked up sports scores

      Gotten directions or public transit information

      Gotten help in an emergency situation

            Done one or more of the above
Facts About Mobile Technology - Global




In many developing countries there is greater access to mobile
        phones than clean water or functional toilets
mHealth:The Hospital Based
         Model
  Herb Rogove, DO, FCCM, FACP
     Founder and President
Philips e-ICU system
InTouch Health
Vidyo
Mobile MIM
AirStrip Cardiology
AliveCor
GE Vscan
UCLA RDT
herb.rogove@c3otelemedicine.com
m H e alth fo r th e
H e alth c are P ro fe s s io n al
B u s y m H e alth
M ark e tp lac e

                     •   5 0 + c iclp s
                          ,0 0 l aa p
                                in
                     •   8 0 + p tn a p
                          ,0 0 a t p s
                                 ie
                     •   M l la ps rs
                          uip p t e
                           te     o
                     •   8 % o M s ae
                          1 f D hv
                         s ath n s
                         mr oe
                            p
C o m m u n ic atio n
H ave s an d H ave -N o ts
Medicine          Rest of the world
C o m m u n ic atio n
    H ave s an d H ave -N o ts



•   Average PCP interacts with   •   15 billion faxes / year   •   HIPAA compliance rules out
    270 specialists/year             in US healthcare              traditional email and social
                                 •   PCP spends 40 min / day       networks
•   Only 1/3 of patient visits
    have info sent in advance        phoning other MDs
H e alth c are C o llab o ratio n
in th e C lo u d
                     •   I poe cr
                         m rvd ae
                         c od a n
                          o rin tio
                     •   T ec s eic n y
                          im /ot f ie c
                                    f
                     •   P tn sf y
                          a ta t
                            ie    e
                         poetn
                          rt io s
                              c
                     •   C nin in m d a
                           o tu g e icl
                         e ua n
                          d ct io
Using Mobile
Technology to
  Improve
   Health
Marc Mitchell, MD
D-tree International
            &
Harvard School of Public Health
The Problem
    “[There is] an estimated
    shortage of almost 4.3
    million doctors, midwives,
    nurses and support
    workers worldwide. The
    shortage is most severe in
    the poorest countries,
    especially in sub-Saharan
    Africa, where health
    workers are most needed. “
Our Mission . . .
. . . is to develop and support
   electronic clinical protocols that
   that enable health workers
   worldwide to deliver high quality
   care
What we do
1. We promote standards of
   care;
2. We put these protocols
   on a phone;
3. We help implement;
4. We make sure these tools
   are safe and effective;
5. We promote scale up.
Develop clinical protocols that enable better quality
Design software to support correct use of
protocols
Develop clinical protocols that improve quality


chronic disease                                reproductive
                                                     health
                   child health

                                  preventive
                                     care

   HIV/AIDS
                                                        antenatal
   Diabetes        pneumonia                          post natal
   Hypertension    diarrhea                           family plan.
   TB              malaria                            safer
                    newborn                           deliveries
                    nutrition
                                   antenatal
                                   immunizations
                                   care and support
Child Health
Correct Diagnosis (compared to expert)
         Correct Diagnosis                               paper                              eIMCI
       pneumonia                                         90.6 %                            93.3 %
       diarrhea                                          98.5 %                            99.8 %
       dehydration                                       98.8 %                            100 %


       severe pneumonia                                   22 %                              64 %
       severe diarrhea                                    67 %                              91 %
       severe dehydration                              50 %                                100 %

 Performance
         Avg. Time                       paper 8.98 min                     eIMCI 9.06 min
                                                                            = + 5 seconds
                  Improvement in Integrated Management of Childhood Illness (IMCI) Implementation through use of Mobile Technology:
                   Evidence from a Pilot Study in Tanzania Authors: Marc Mitchell, Bethany Hedt, Daniel Msellemu, Oscar Mukasa, Melania
                  Mkaka, Neal Lesh
Maternal Health


• Screening pregnant mothers
  for danger signs
• Establishing community-
  based referral systems to
  transport women
 Coordinating payment of transport to health
  facilities and hospitals using mobile banking
 Following up with the family within 2-5 days after
  delivery to ensure a continuum of care, including
  post-partum and post-natal care
Results: Facility Deliveries
Results
One mother gave
birth to twins via
caesarean section at
the hospital. She told
D-Tree that without
the project she would
have delivered at
home and she and
her babies might not
be alive today.
How to Participate

• Submit your questions in the GoToWebinar presentation
  window

• Follow along and share your thoughts on Twitter at #HWClive

• This webinar will be recorded and available for download a
  few days after the webinar
About The Panel

Herb Rogove, DO, FCCM, FACP, President & CEO of C3O Telemedicine
Dr. Rogove is President/CEO of C3O Telemedicine, which is a multispecialty virtual practice
that solves the problem of quick and affordable access to specialists in Tele-ICU, Tele-
Neurology/Neurocritical Care and Tele-Psychiatry. With over thirty years of experience both in
clinical and hospital administrative functions he has started and directed three onsite critical
care programs as well as Emergency Medicine and Hospitalist programs. He has had clinical
appointments at the University of Southern California, University of Pittsburgh, and the Ohio
State University.


Alex Blau, MD, Medical Director at Doximity
Alex Blau, MD, Medical Director at Doximity, is a graduate of the University of California San
Francisco School of Medicine and trained in emergency medicine at Stanford Hospital and
Clinics. He has been working in the emerging mobile health space since he was a senior
medical student, when he founded MediBabble, an iPhone-based medical language
interpretation tool now in use by over 15,000 health care professionals.


Marc Mitchell, MD, MS, Founder & President of D-tree International
Dr. Marc Mitchell, MD, MS founder and president of D-tree International, is a pediatrician and
management specialist who has worked in over 40 countries in Africa, Asia, and Latin America
on the design and delivery of health care services. He is a Lecturer on Global Health at Harvard
School of Public Health. Dr. Mitchell is a world leader in the use of mobile technology to
improve the quality of and access to health care and has written widely on these topics. D-tree
International was founded in 2004 in order to demonstrate the impact that mobile technology
can have on improving health outcomes for the world’s poor.
Thanks for Joining Us


•   This webinar will be available on-demand at
    www.HealthWorksCollective.com. Stop by to learn more and
    share your comments.

•   Connect with our panelists on HealthWorks Collective using the
    search function:

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Healthcare Access Through Mobile Technology

  • 1. Healthcare Access Through Mobile Technology: How does mHealth Improve Patient Access to Better Care? Brought to you by
  • 2. How to Participate • Submit your questions in the GoToWebinar presentation window • Follow along and share your thoughts on Twitter at #HWClive • This webinar will be recorded and available for download a few days after the webinar
  • 3. About the Moderator Brian S. McGowan, PhD Brian S. McGowan, PhD, is a research scientist who has worked as a medical educator, mentor, commercial grantor, consultant, and author. r. McGowan’s first book comes out this summer: #SOCIALQI: Simple Solutions for Improving Your Healthcare. ou can follow him on twitter ( @BrianSMcGowan ) or on his blog www.socialQI.com
  • 4. About The Panel Herb Rogove, DO, FCCM, FACP, President & CEO of C3O Telemedicine Dr. Rogove is President/CEO of C3O Telemedicine, which is a multispecialty virtual practice that solves the problem of quick and affordable access to specialists in Tele-ICU, Tele- Neurology/Neurocritical Care and Tele-Psychiatry. With over thirty years of experience both in clinical and hospital administrative functions he has started and directed three onsite critical care programs as well as Emergency Medicine and Hospitalist programs. He has had clinical appointments at the University of Southern California, University of Pittsburgh, and the Ohio State University. Alex Blau, MD, Medical Director at Doximity Alex Blau, MD, Medical Director at Doximity, is a graduate of the University of California San Francisco School of Medicine and trained in emergency medicine at Stanford Hospital and Clinics. He has been working in the emerging mobile health space since he was a senior medical student, when he founded MediBabble, an iPhone-based medical language interpretation tool now in use by over 15,000 health care professionals. Marc Mitchell, MD, MS, Founder & President of D-tree International Dr. Marc Mitchell, MD, MS founder and president of D-tree International, is a pediatrician and management specialist who has worked in over 40 countries in Africa, Asia, and Latin America on the design and delivery of health care services. He is a Lecturer on Global Health at Harvard School of Public Health. Dr. Mitchell is a world leader in the use of mobile technology to improve the quality of and access to health care and has written widely on these topics. D-tree International was founded in 2004 in order to demonstrate the impact that mobile technology can have on improving health outcomes for the world’s poor.
  • 5. Facts About Mobile Technology - US Coordinated a meeting or get-together Solved an unexpected problem Found a business to visit (restaurant) Found information to settle an argument Looked up sports scores Gotten directions or public transit information Gotten help in an emergency situation Done one or more of the above
  • 6. Facts About Mobile Technology - Global In many developing countries there is greater access to mobile phones than clean water or functional toilets
  • 7. mHealth:The Hospital Based Model Herb Rogove, DO, FCCM, FACP Founder and President
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  • 22. m H e alth fo r th e H e alth c are P ro fe s s io n al
  • 23. B u s y m H e alth M ark e tp lac e • 5 0 + c iclp s ,0 0 l aa p in • 8 0 + p tn a p ,0 0 a t p s ie • M l la ps rs uip p t e te o • 8 % o M s ae 1 f D hv s ath n s mr oe p
  • 24. C o m m u n ic atio n H ave s an d H ave -N o ts Medicine Rest of the world
  • 25. C o m m u n ic atio n H ave s an d H ave -N o ts • Average PCP interacts with • 15 billion faxes / year • HIPAA compliance rules out 270 specialists/year in US healthcare traditional email and social • PCP spends 40 min / day networks • Only 1/3 of patient visits have info sent in advance phoning other MDs
  • 26. H e alth c are C o llab o ratio n in th e C lo u d • I poe cr m rvd ae c od a n o rin tio • T ec s eic n y im /ot f ie c f • P tn sf y a ta t ie e poetn rt io s c • C nin in m d a o tu g e icl e ua n d ct io
  • 27. Using Mobile Technology to Improve Health Marc Mitchell, MD D-tree International & Harvard School of Public Health
  • 28. The Problem “[There is] an estimated shortage of almost 4.3 million doctors, midwives, nurses and support workers worldwide. The shortage is most severe in the poorest countries, especially in sub-Saharan Africa, where health workers are most needed. “
  • 29. Our Mission . . . . . . is to develop and support electronic clinical protocols that that enable health workers worldwide to deliver high quality care
  • 30. What we do 1. We promote standards of care; 2. We put these protocols on a phone; 3. We help implement; 4. We make sure these tools are safe and effective; 5. We promote scale up.
  • 31. Develop clinical protocols that enable better quality
  • 32. Design software to support correct use of protocols
  • 33. Develop clinical protocols that improve quality chronic disease reproductive health child health preventive care  HIV/AIDS  antenatal  Diabetes  pneumonia  post natal  Hypertension  diarrhea  family plan.  TB  malaria  safer  newborn deliveries  nutrition  antenatal  immunizations  care and support
  • 34. Child Health Correct Diagnosis (compared to expert) Correct Diagnosis paper eIMCI pneumonia 90.6 % 93.3 % diarrhea 98.5 % 99.8 % dehydration 98.8 % 100 % severe pneumonia 22 % 64 % severe diarrhea 67 % 91 % severe dehydration 50 % 100 % Performance Avg. Time paper 8.98 min eIMCI 9.06 min = + 5 seconds Improvement in Integrated Management of Childhood Illness (IMCI) Implementation through use of Mobile Technology: Evidence from a Pilot Study in Tanzania Authors: Marc Mitchell, Bethany Hedt, Daniel Msellemu, Oscar Mukasa, Melania Mkaka, Neal Lesh
  • 35. Maternal Health • Screening pregnant mothers for danger signs • Establishing community- based referral systems to transport women  Coordinating payment of transport to health facilities and hospitals using mobile banking  Following up with the family within 2-5 days after delivery to ensure a continuum of care, including post-partum and post-natal care
  • 37. Results One mother gave birth to twins via caesarean section at the hospital. She told D-Tree that without the project she would have delivered at home and she and her babies might not be alive today.
  • 38. How to Participate • Submit your questions in the GoToWebinar presentation window • Follow along and share your thoughts on Twitter at #HWClive • This webinar will be recorded and available for download a few days after the webinar
  • 39. About The Panel Herb Rogove, DO, FCCM, FACP, President & CEO of C3O Telemedicine Dr. Rogove is President/CEO of C3O Telemedicine, which is a multispecialty virtual practice that solves the problem of quick and affordable access to specialists in Tele-ICU, Tele- Neurology/Neurocritical Care and Tele-Psychiatry. With over thirty years of experience both in clinical and hospital administrative functions he has started and directed three onsite critical care programs as well as Emergency Medicine and Hospitalist programs. He has had clinical appointments at the University of Southern California, University of Pittsburgh, and the Ohio State University. Alex Blau, MD, Medical Director at Doximity Alex Blau, MD, Medical Director at Doximity, is a graduate of the University of California San Francisco School of Medicine and trained in emergency medicine at Stanford Hospital and Clinics. He has been working in the emerging mobile health space since he was a senior medical student, when he founded MediBabble, an iPhone-based medical language interpretation tool now in use by over 15,000 health care professionals. Marc Mitchell, MD, MS, Founder & President of D-tree International Dr. Marc Mitchell, MD, MS founder and president of D-tree International, is a pediatrician and management specialist who has worked in over 40 countries in Africa, Asia, and Latin America on the design and delivery of health care services. He is a Lecturer on Global Health at Harvard School of Public Health. Dr. Mitchell is a world leader in the use of mobile technology to improve the quality of and access to health care and has written widely on these topics. D-tree International was founded in 2004 in order to demonstrate the impact that mobile technology can have on improving health outcomes for the world’s poor.
  • 40. Thanks for Joining Us • This webinar will be available on-demand at www.HealthWorksCollective.com. Stop by to learn more and share your comments. • Connect with our panelists on HealthWorks Collective using the search function:

Notes de l'éditeur

  1. Numbers based on Pew Research Center’s Internet & American Life Project Survey 70% of all cell phone owners/86% of smartphone owners/62% of adults have used their phones in the previous 30 days to perform at least one of the following activities:
  2. There are more Mobile Phones than Toilets in India according to UNThere are more Mobile Phones than Toilets in India according to UN
  3. The “ Haves ” and “ Have Nots ” of communication technology