The collection average rate of microfinance firms in Jordan is 92-99%. These firms have high collection rates due to their strong organizational structures, which include boards of directors, general managers who oversee departments like operations, finance, marketing, and human resources. Previously, firms faced difficulties like client duality where a client could take loans from multiple firms. However, firms now have an agreement to share client data through an online system to prevent this. Microfinance in Jordan aims to improve standards of living and reduce poverty through financial and training services that support small businesses and entrepreneurs.