In his BlogWell Dallas presentation, Northwestern Mutual's Assistant Director of Internet Marketing, Neal Linkon, shares how they are building a lasting social media engagement and how they’re measuring their success.
Watch the video of this presentation here: https://vimeo.com/38611066
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BlogWell Dallas Social Media Case Study: Northwestern Mutual, presented by Neal Linkon
1.
2. Building Engagement &
Measuring Results
Neal Linkon
Assistant Director, Internet Marketing
Northwestern Mutual
The Northwestern Mutual Life Insurance Company – Milwaukee, WI
3.
4. Goals and Results
• Goal: 2x Facebook fans
– Results: 3x Facebook fans
• Goal: Grow referrals back to website
– Results: 2x growth in referrals
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9. Results
• Highly variable based on content and
promotion
• Engagement rates as high as 50%
• Share rates as high as 22%
• Click-through rates as high as 11%
10. Higher Level Results
• Too many social media metrics
• Which ones matter?
• How do we know how we’re doing overall?
11. Composite Social Media Score
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