In her BlogWell Seattle case study, "Powering Product Launches, Building a Sense of Community, and More," Starbucks' Director of Digital Strategy, Alex Wheeler, shares some of the recent work they have done in social media. Alex explains how customer insights led to the the launch of the However-You-Want-It Frappuccino, which invited participation through Facebook, Twitter, and Frappuccino.com. --- BlogWell is the only conference where social media executives from big brands come together to share their case studies, offer practical how-to advice, and answer your questions. To learn more about BlogWell, visit gaspedal.com/blogwell/ BlogWell is produced by GasPedal and the Social Media Business Council. Learn More: gaspedal.com and socialmedia.org