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Introduction to Viral Marketing
Created by: Lauren Candito,
Interactive Marketing & Social Media Consultant
                                                  1
Viral Marketing is...

     “Any marketing technique that
  induces Web sites or users to pass
   on a marketing message to other
  sites or users, creating a potentially
        exponential growth in the
     message’s visibility and effect.”
             Dictionary.com

                                           2
There are many different viral
 marketing mediums...
        Video              Email
                Websites
Audio                         Podcasts
            Mobile
                     Interactive Games
    Blogs
                                         3
Think about it...	
Consumers are a lot
more willing to believe
 what their friends &
family tell them vs. a
 company or brand.


 Wouldn’t you be????

                          4
The result??




               5
6
Just in case you don’t believe me...
   62 percent of consumers read consumer-
    written product reviews on the Internet.

   Of those, more than eight in 10 say their
    purchase decisions have been directly
          influenced by the reviews.

    Seven in 10 of the consumers who read
   reviews share them with friends, family or
    colleagues, thus amplifying their impact.

                                                7
“This increasing market transparency can adversely
 impact the margins, market share and brand equity of
 consumer products companies,” says Pat Conroy, vice
  chairman and US consumer products group leader at
               Deloitte & Touche USA LLP. 


   “In the past, clever marketers and advertisers shaped
brands, but now consumers are increasingly empowered,
  everyone has a voice, and information and opinions are
 instantly dispersed. Consumer product companies need
       to determine how best to capitalize on this new
 landscape. Clearly, there will be consequences for those
                         who don’t.”
Source: Deloitte & Touche USA 10/2007 Survey. The survey polled a sample of 3,331 consumers over the age of 16. 
                  The margin of error for the entire sample is plus or minus two percentage points.




                                                                                                                   8
so...




        9
what everyone wants to
know, is...



                         10
How do you get a campaign
to “go viral??”



                            11
Every successful viral campaign
has three key components

    1.) Distribution to the right audience

  2.) Engagement with that audience that
             will result in...

     3.) Relationship building with the
  brand/company pushing the campaign

                                             12
Distribution

✦ Who are you targeting?

✦ How many people are in
 your initial send?
✦ How are you going to
 communicate with them?




                           13
Engagement

✦ Why would someone
 pass along your
 message?
✦ What is the value you
 can offer?
✦ Why will they remember
 you?




                           14
Relationship

✦ What information are you
 asking your audience for?
     • Name, email, etc...
✦ How will you keep the
 lines of communication
 open for the future?




                             15
Once you have answered
those questions, you can begin
developing your campaign!


                                 16
But before you dive in, take
a look at what others are
doing...


                               17
Trend: Viral Videos




                      18
Trend: Viral Emails




                      19
Trend: Viral Games




                     20
Ready to get started??



                         21
Here are some tips to help
you begin...



                             22
✦ Keep your budget low by exploring your ideas with
 a proof of concept
                                                      23
✦ Get creative - don’t just think outside of the box,
 think outside of the room!
                                                        24
✦ Lastly,   don’t limit yourself to a specific medium

                                                       25
For additional information on viral
   marketing or social media,
         please contact:
  Lauren@LaurenCandito.com



                                      26

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Introduction To Viral Marketing

  • 1. Introduction to Viral Marketing Created by: Lauren Candito, Interactive Marketing & Social Media Consultant 1
  • 2. Viral Marketing is... “Any marketing technique that induces Web sites or users to pass on a marketing message to other sites or users, creating a potentially exponential growth in the message’s visibility and effect.” Dictionary.com 2
  • 3. There are many different viral marketing mediums... Video Email Websites Audio Podcasts Mobile Interactive Games Blogs 3
  • 4. Think about it... Consumers are a lot more willing to believe what their friends & family tell them vs. a company or brand. Wouldn’t you be???? 4
  • 6. 6
  • 7. Just in case you don’t believe me... 62 percent of consumers read consumer- written product reviews on the Internet. Of those, more than eight in 10 say their purchase decisions have been directly influenced by the reviews. Seven in 10 of the consumers who read reviews share them with friends, family or colleagues, thus amplifying their impact. 7
  • 8. “This increasing market transparency can adversely impact the margins, market share and brand equity of consumer products companies,” says Pat Conroy, vice chairman and US consumer products group leader at Deloitte & Touche USA LLP.  “In the past, clever marketers and advertisers shaped brands, but now consumers are increasingly empowered, everyone has a voice, and information and opinions are instantly dispersed. Consumer product companies need to determine how best to capitalize on this new landscape. Clearly, there will be consequences for those who don’t.” Source: Deloitte & Touche USA 10/2007 Survey. The survey polled a sample of 3,331 consumers over the age of 16.  The margin of error for the entire sample is plus or minus two percentage points. 8
  • 9. so... 9
  • 10. what everyone wants to know, is... 10
  • 11. How do you get a campaign to “go viral??” 11
  • 12. Every successful viral campaign has three key components 1.) Distribution to the right audience 2.) Engagement with that audience that will result in... 3.) Relationship building with the brand/company pushing the campaign 12
  • 13. Distribution ✦ Who are you targeting? ✦ How many people are in your initial send? ✦ How are you going to communicate with them? 13
  • 14. Engagement ✦ Why would someone pass along your message? ✦ What is the value you can offer? ✦ Why will they remember you? 14
  • 15. Relationship ✦ What information are you asking your audience for? • Name, email, etc... ✦ How will you keep the lines of communication open for the future? 15
  • 16. Once you have answered those questions, you can begin developing your campaign! 16
  • 17. But before you dive in, take a look at what others are doing... 17
  • 21. Ready to get started?? 21
  • 22. Here are some tips to help you begin... 22
  • 23. ✦ Keep your budget low by exploring your ideas with a proof of concept 23
  • 24. ✦ Get creative - don’t just think outside of the box, think outside of the room! 24
  • 25. ✦ Lastly, don’t limit yourself to a specific medium 25
  • 26. For additional information on viral marketing or social media, please contact: Lauren@LaurenCandito.com 26