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Partnering with RIM –
BlackBerry Platform and
Ecosystem
BlackBerry Alliances & Developer
Relations
                                             Johan Kremer
                      Head of Alliances for Southeast Asia
                                jkremer@rim.com
                                 BBMe: 27A9408E

                                                             1
Partnering with RIM
• Ecosystem, Customers, Opportunity
• BlackBerry Application Platform
• Collaborating with RIM




                                      2
Global Opportunity & Reach
150M+ BlackBerry Smartphones shipped
600+ carriers and distribution partners
300K+ app developers
40K+ apps in BlackBerry App World
  •   Over 1 billion downloads
  •   Over 3 million average daily downloads
  •   108 markets and growing, 26 currencies
  •   Carrier Billing with multiple major carriers
      such as AT&T, Vodafone, and Rogers
  •   Commercial Services including Payment,
      Advertising, and Analytics
                                                     3
BlackBerry Customers
Are Social, and Collaborate for fun and
business
                                                                                                        Top 10 Apps Accessed,
                                                                                                                 US2
                                                                                                 Accessed stock quotes or
                                                                                                                                      6.7%
                                                                                                     financial news

                                                                                                  Accessed bank accounts              6.9%


                                                                                                   Accessed traffic reports           7.1%



       #1                                                     +50M                                Accessed photo or video
                                                                                                     sharing service
                                                                                                                                       8.4%


   engagement
                             Top 5                                  users                                   Accessed news               11.5%


                              Smartphone1                                                                  Accessed sports
                                                                                                                                        11.5%

   +23M                                                            5M                                       information

                                                                                                           Accessed search               12.2%
 daily active users
                              +16M                        new users/month
                                                                                                            Accessed maps                     18.7%
                                downloads
   +32M                                                         70%                                      Accessed weather                        22.7%
active users monthly                                        users chat daily
                                                                                                            Accessed social
                                                                                                                                                      29.9%
                                                                                                             networking

                      1 Source: http://blog.twitter.com/2010/09/evolving-ecosystem.html
                      2 Source: comScore – Mobilens Audience Profile Report, U.S, March 2011 (3 month avg)Distimo – May 2011 Report
Device & App Purchase
 Behavior
Build for BlackBerry 5 & 6…
             &7
   68% of users > fast adopters
               > high app consumption
88% Free app DLs
94% Paid app DLs




                                               5
                         Data from May, 2011
Top Free Apps in SEA
Top Free Apps
Top Paid Apps in SEA
Top Paid Apps
BlackBerry
Application Platform
Updates
Powerful platform enabling developer
choice and compelling user experiences
BlackBerry PlayBook
 Built for Performance and Innovation, Built for the
 Future

• Dual core 1GHz processor
  with 1GB RAM
• True multi-tasking
   •   Built from the ground up for
       multi-core hardware platforms
• Stunning 1024x600
  display
• Hardware-accelerated
  Flash video
• Class-leading Media
   •   Dual HD cameras
   •   Micro HDMI out with 1080p
BlackBerry 7
 Touch innovation. BlackBerry inspiration.

Breakthrough Performance
  •   Liquid Graphics™ – powerful hardware and
      graphics processor delivers fastest &
      smoothest BlackBerry UI
  •   Browser – loads 40% faster than BB6,
      leading JavaScript speed, fast pan & zoom

Powerful New Experiences
  •   Augmented Reality – 150 million Points-
      of-Interest in 175+ countries
  •   NFC - Tag Reading for Smart Posters and
      Accessory Pairing, new APIs
  •   High Resolution Video Recording (720p)

Innovative Apps
  •   Access new apps powered by BB7 in
      BlackBerry App World
                                                  10
BBX: One Platform, Multiple
Devices




•   Coming to PlayBook and next-generation superphones in 2012, with
    easy porting of current PlayBook apps.
•   The power to target many devices
      PlayBook tablets
      The next-generation BlackBerry superphones
      Embedded systems: QNX already runs dozens of systems in
       automotive, industrial, medical, networking, defense, security
       and more
•   All-new developer tools make the BBX platform the most developer-
    friendly BlackBerry platform ever
                                                                   RIM Confidential
Smooth transitions to BBX

HTML5 / Webworks
                                   BBX
      BB OS        PlayBook
                                 Platform




Smooth transition across QNX devices
                                   BBX
                   PlayBook
                                 Platform




                                            RIM Confidential
Our Developer Platform

  BlackBerry Handheld               BlackBerry PlayBook & SuperPhone

                                                                   Native +
 BlackBerry             Webworks               Adobe AIR
                                                                    Open
    JDE                  HTML 5                  / FLEX
                                                                   Source


                   BlackBerry Cloud Services Architecture
          (BES, BIS, Push, Maps, Payments, BBM, Scoreloop, etc.)



      BlackBerry OS                               BBX OS




                                                                              RIM Confidential
APIs to Help BlackBerry Apps
Succeed
 Social integration: BBM APIs for connected applications
        Opportunity in mobile commerce for social buying (wishlists, gifting, sharing deal
         finds with real-life friends)

 Push API
      Opportunity for users to be instantly notified of recommended deals, new items,
       etc.
     “We really love the push capabilities from BlackBerry. Our developers need to
       entice the user to come back to their app again and again…With push
       technology, our apps are buzzing in their pocket, sending out notifications
       when relevant content is available.”
                                                                           •   Developer Quote

 BB Analytics
        Tools to analyze when and how your customers engage with your app
      Allows developers to optimize their customers’ experience and increase sales
     “I’ve integrated the Analytics Service API on my latest game. It’s very useful
         because the API allows me to track which game mode users play most, if a
         level is too difficult for users to complete, and how much time they spend
         playing the game in general.”
                                                                           •   Developer Quote

                                                                                        RIM Confidential
PlayBook 2.0 software
• Built-in native email, calendar and contacts
• Robust enterprise features including BlackBerry
  Balance to allow management of Personal Liable
  devices
• The previously announced Android App Player
• Enhanced Web browsing
• The availability of new consumer apps, multimedia and
  video content
• BlackBerry Video Store
    •   8,000 movies and TV shows available on demand to buy or rent,
        as well as new movies releases on the same day as DVD
        availability.
    •   With the built in HDMI output, the ability to enjoy videos on your TV
        without the need to purchase additional system components
                                                                      RIM Confidential
BlackBerry Super Apps
               Engage your customers more intimately by deeply
             integrating your business into their BlackBerry device

    Native App                 Always-On               Personalized &             Viral
    Integration                Experience              Contextualized            Sharing
Email, Contacts, Calendar    Proactive Notifications     Location-Aware        BBM Integration
 Camera, Media Player         Automated Updates         Social Integration      mCommerce
      Maps, Phone           Event-Driven Experiences




     Simplicity.            Connectedness.              Relevancy.           Discoverability.



                     Intimate Customer Relationship.
BlackBerry Messenger 6
(BBM6)
                                 Developers:
       Customers:
                           Turn Solitary Apps Social
  Super Social Gaming,      – a new class of Super
  Sports, Entertainment,             Apps
   Productivity & more
• Share app                • Monetization: 45M+
  experiences– invite        BBM users to make
  friends to join, share     apps and content viral
  content, chat,           • Discoverability: BBM
                             users can share apps
  customize profiles
                             as easily as sending a
                             BBM
                           • Retention: increase
                             stickiness through     17
Developer Community
Engagement & Programs
A collaborative relationship to create
next-generation mobile social app
experiences
Community Programs
    BlackBerry               Alliance New Developer Groups
                                       Program
•    Tiered Program for Commercial Relationships
      •   Independent Software Vendors, System Integrators, Content
          Providers, Hosters, Professional Service Providers, IT Resellers
•    Technical Benefits such as:
      •   Application Development Consultant
      •   Smartphone and Software Programs
      •   And more!
•    Sales and Marketing Benefits such as:
      •   Business Development Manager
                                                        Paid
      •   Co-operative Marketing
      •   BlackBerry Solutions Catalog
      •   And more!
                                                         Free
      www.blackberryalliance.com
                                                                             19
Program Opportunities
Software as a Service (Hosting)
Only Associate, Select, and Elite Alliance Members may offer BlackBerry hosted
messaging services. Legal access to special per seat per month licensing as well as the no
charge option of Hosted BlackBerry Enterprise Server Express.

Systems Integrators/Professional Services Providers/Platform
Partners
Training tools exclusive to the Alliance Program to provide your staff with advanced
knowledge of BlackBerry Enterprise Server and Mobile Voice System. The optional
subscription to BlackBerry Technical Support Services for Partners arms you with a unique
service opportunity to assist with customer implementation projects that is only available to
Alliance Members.

Developers – Business and Consumer Applications
Depending on your commitment to the program, you will have front-of-the-line access to
new BlackBerry hardware and software products not yet released to the public. Pre-release
software is made available to help accelerate your development time and give you a time-
to-market advantage over other developers who are not in the Alliance Program.
Program Benefits
Our most sought after benefits, measured by partner requests and feedback,
are:


   Devices – Free Device, Loaner Program, Discount Purchase Program;
   Beta Programs – Software and Hardware;
   Software Download Tool;
   BIS-B, BES, BES Express;
   Business Development Manager (Elite & Select members only);
   BlackBerry Alliance Summit;
   Alliance Membership Logo; and
   Google AdWords Permission.




 See next slides for a detailed breakdown of our Technical,
 Marketing and Sales benefits.
Program Requirements - Basic
                        Registered
  Partner Activity


Sign RIM NDA           Not Required       Required          Required         Required

Sign the Master
                       Not Required       Required          Required         Required
Alliance Agreement
BlackBerry Technical
                       Not Required       Required          Required         Required
Competencies

Complete and
Maintain Partner        Required          Required          Required         Required
Profile


To become a member of our program, partners must meet the requirements above and pay
the annual member fee. Program automatically renews every twelve (12) months. Partners
are automatically invoiced without having to express their interests in remaining in the
program. See next slide for Program Fees.
Program Requirements: Fees
                                          Registered


                                                            Associate Fee
                                                                                  Open for Discussion depending on the
                                                           Waived For Thai
                                                                                        number of apps available
                                                             Developers



                                                                             Not Applicable for Thailand



              THAILAND




Market A Includes: All of North America, Austria, Bahrain, Belgium, Czech Republic, Denmark, Finland,
France, Germany, Gibraltar, Greece, Guernsey, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kuwait, Lebanon,
Luxemburg, Monaco, Netherlands, New Zealand, Norway, Oman, Portugal, Puerto Rico, Qatar, San Marino,
Saudi Arabia, Spain, Sweden, Switzerland, UAE, United Kingdom

Market B Includes: APAC, Rest of World.
Program Enrollment
What are the Steps?
 How to join our program:
 1. Go to www.blackberryalliance.com and click on JOIN PROGRAM.

 2. Fill out a registration form. Be sure to select the Tier of choice and complete
 the form in its entirety. There are tips marked with a “?” to provide further
 instructions during the process.




 3. Once the registration form is submitted, your Legal Contact will be sent an email with
 further instructions on how to review and agree to RIM’s legal documents (NDA, MAA).

 4. After the legal process is complete, the Key Contact will be sent instructions for payment.
 Please note that you will not be considered to be a VALID Member until all steps are complete.
 Benefits and access to development tools will be made available at that time.
Partner Sphere: www.blackberryalliance.com




         Partners will use this portal to:
         • find program information and announcements
         • access program benefits
         • Manage their accounts
         Program benefits can be found under the Membership
            Center tab and Program Benefits sub-tab.
Need More Information?

Partner Sphere: www.blackberryalliances.co m
•This is the member portal where partners and RIM teams go to obtain
program information and gain access to program benefits.

Program Inquiries: alliances@blackberry.com
•Inquiries about the program can be addressed through our global
mailbox. For live assistance with development issues please refer to
http://us.blackberry.com/support/programs/technical/incident.jsp#tab_tab_
application
BlackBerry® App World™ 3.0 -
Carousel
 • New Storefront Home Screen with
Get Noticed - Merchandising – App World Home
    Graphical Carousel
     • Auto Rotates through banners
     • Each banner can represent a single
       item or a group of items, e.g.
          • App of the Week
          • Disney Games
     • Banners can be specific to Country /
       Carrier / Device / Device OS
•   Organized into Apps, Games and
    Themes Channels
•   Quick access to BBID and Payment
    Options
2011 BlackBerry Developers
Challenge
$3M USD in Prizes – Biggest Challenge Ever!

Series of Three Global Competitions
– Best Adobe® Flash™ or AIR™ app              Closes August 12, 2011
– Most innovative BlackBerry® WebWorks™ app
  on BlackBerry PlayBook and BlackBerry 6 & 7 Closes August 26, 2011
– Most addicting social app using
                                              Closes September 23, 2011
  the BBM™ Social Platform
New - Six Special Recognition Awards
     http://www.blackberrypartnersfund.com/challenge


                                                                 28
Registration is now open for BlackBerry DevCon Asia
  with some great offers:
– Free passes worth USD 200
– Free PlayBook for all registered attendees
– Award recognition of Developer Challenge from Asia
Partnering with RIM –
BlackBerry Platform and
Ecosystem
BlackBerry Alliances & Developer
Relations




                                   31

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"Partnering with RIM-Blackberry Platform and Ecosystem"

  • 1. Partnering with RIM – BlackBerry Platform and Ecosystem BlackBerry Alliances & Developer Relations Johan Kremer Head of Alliances for Southeast Asia jkremer@rim.com BBMe: 27A9408E 1
  • 2. Partnering with RIM • Ecosystem, Customers, Opportunity • BlackBerry Application Platform • Collaborating with RIM 2
  • 3. Global Opportunity & Reach 150M+ BlackBerry Smartphones shipped 600+ carriers and distribution partners 300K+ app developers 40K+ apps in BlackBerry App World • Over 1 billion downloads • Over 3 million average daily downloads • 108 markets and growing, 26 currencies • Carrier Billing with multiple major carriers such as AT&T, Vodafone, and Rogers • Commercial Services including Payment, Advertising, and Analytics 3
  • 4. BlackBerry Customers Are Social, and Collaborate for fun and business Top 10 Apps Accessed, US2 Accessed stock quotes or 6.7% financial news Accessed bank accounts 6.9% Accessed traffic reports 7.1% #1 +50M Accessed photo or video sharing service 8.4% engagement Top 5 users Accessed news 11.5% Smartphone1 Accessed sports 11.5% +23M 5M information Accessed search 12.2% daily active users +16M new users/month Accessed maps 18.7% downloads +32M 70% Accessed weather 22.7% active users monthly users chat daily Accessed social 29.9% networking 1 Source: http://blog.twitter.com/2010/09/evolving-ecosystem.html 2 Source: comScore – Mobilens Audience Profile Report, U.S, March 2011 (3 month avg)Distimo – May 2011 Report
  • 5. Device & App Purchase Behavior Build for BlackBerry 5 & 6… &7 68% of users > fast adopters > high app consumption 88% Free app DLs 94% Paid app DLs 5 Data from May, 2011
  • 6. Top Free Apps in SEA Top Free Apps
  • 7. Top Paid Apps in SEA Top Paid Apps
  • 8. BlackBerry Application Platform Updates Powerful platform enabling developer choice and compelling user experiences
  • 9. BlackBerry PlayBook Built for Performance and Innovation, Built for the Future • Dual core 1GHz processor with 1GB RAM • True multi-tasking • Built from the ground up for multi-core hardware platforms • Stunning 1024x600 display • Hardware-accelerated Flash video • Class-leading Media • Dual HD cameras • Micro HDMI out with 1080p
  • 10. BlackBerry 7 Touch innovation. BlackBerry inspiration. Breakthrough Performance • Liquid Graphics™ – powerful hardware and graphics processor delivers fastest & smoothest BlackBerry UI • Browser – loads 40% faster than BB6, leading JavaScript speed, fast pan & zoom Powerful New Experiences • Augmented Reality – 150 million Points- of-Interest in 175+ countries • NFC - Tag Reading for Smart Posters and Accessory Pairing, new APIs • High Resolution Video Recording (720p) Innovative Apps • Access new apps powered by BB7 in BlackBerry App World 10
  • 11. BBX: One Platform, Multiple Devices • Coming to PlayBook and next-generation superphones in 2012, with easy porting of current PlayBook apps. • The power to target many devices  PlayBook tablets  The next-generation BlackBerry superphones  Embedded systems: QNX already runs dozens of systems in automotive, industrial, medical, networking, defense, security and more • All-new developer tools make the BBX platform the most developer- friendly BlackBerry platform ever RIM Confidential
  • 12. Smooth transitions to BBX HTML5 / Webworks BBX BB OS PlayBook Platform Smooth transition across QNX devices BBX PlayBook Platform RIM Confidential
  • 13. Our Developer Platform BlackBerry Handheld BlackBerry PlayBook & SuperPhone Native + BlackBerry Webworks Adobe AIR Open JDE HTML 5 / FLEX Source BlackBerry Cloud Services Architecture (BES, BIS, Push, Maps, Payments, BBM, Scoreloop, etc.) BlackBerry OS BBX OS RIM Confidential
  • 14. APIs to Help BlackBerry Apps Succeed Social integration: BBM APIs for connected applications  Opportunity in mobile commerce for social buying (wishlists, gifting, sharing deal finds with real-life friends) Push API  Opportunity for users to be instantly notified of recommended deals, new items, etc. “We really love the push capabilities from BlackBerry. Our developers need to entice the user to come back to their app again and again…With push technology, our apps are buzzing in their pocket, sending out notifications when relevant content is available.” • Developer Quote BB Analytics  Tools to analyze when and how your customers engage with your app  Allows developers to optimize their customers’ experience and increase sales “I’ve integrated the Analytics Service API on my latest game. It’s very useful because the API allows me to track which game mode users play most, if a level is too difficult for users to complete, and how much time they spend playing the game in general.” • Developer Quote RIM Confidential
  • 15. PlayBook 2.0 software • Built-in native email, calendar and contacts • Robust enterprise features including BlackBerry Balance to allow management of Personal Liable devices • The previously announced Android App Player • Enhanced Web browsing • The availability of new consumer apps, multimedia and video content • BlackBerry Video Store • 8,000 movies and TV shows available on demand to buy or rent, as well as new movies releases on the same day as DVD availability. • With the built in HDMI output, the ability to enjoy videos on your TV without the need to purchase additional system components RIM Confidential
  • 16. BlackBerry Super Apps Engage your customers more intimately by deeply integrating your business into their BlackBerry device Native App Always-On Personalized & Viral Integration Experience Contextualized Sharing Email, Contacts, Calendar Proactive Notifications Location-Aware BBM Integration Camera, Media Player Automated Updates Social Integration mCommerce Maps, Phone Event-Driven Experiences Simplicity. Connectedness. Relevancy. Discoverability. Intimate Customer Relationship.
  • 17. BlackBerry Messenger 6 (BBM6) Developers: Customers: Turn Solitary Apps Social Super Social Gaming, – a new class of Super Sports, Entertainment, Apps Productivity & more • Share app • Monetization: 45M+ experiences– invite BBM users to make friends to join, share apps and content viral content, chat, • Discoverability: BBM users can share apps customize profiles as easily as sending a BBM • Retention: increase stickiness through 17
  • 18. Developer Community Engagement & Programs A collaborative relationship to create next-generation mobile social app experiences
  • 19. Community Programs BlackBerry Alliance New Developer Groups Program • Tiered Program for Commercial Relationships • Independent Software Vendors, System Integrators, Content Providers, Hosters, Professional Service Providers, IT Resellers • Technical Benefits such as: • Application Development Consultant • Smartphone and Software Programs • And more! • Sales and Marketing Benefits such as: • Business Development Manager Paid • Co-operative Marketing • BlackBerry Solutions Catalog • And more! Free www.blackberryalliance.com 19
  • 20. Program Opportunities Software as a Service (Hosting) Only Associate, Select, and Elite Alliance Members may offer BlackBerry hosted messaging services. Legal access to special per seat per month licensing as well as the no charge option of Hosted BlackBerry Enterprise Server Express. Systems Integrators/Professional Services Providers/Platform Partners Training tools exclusive to the Alliance Program to provide your staff with advanced knowledge of BlackBerry Enterprise Server and Mobile Voice System. The optional subscription to BlackBerry Technical Support Services for Partners arms you with a unique service opportunity to assist with customer implementation projects that is only available to Alliance Members. Developers – Business and Consumer Applications Depending on your commitment to the program, you will have front-of-the-line access to new BlackBerry hardware and software products not yet released to the public. Pre-release software is made available to help accelerate your development time and give you a time- to-market advantage over other developers who are not in the Alliance Program.
  • 21. Program Benefits Our most sought after benefits, measured by partner requests and feedback, are: Devices – Free Device, Loaner Program, Discount Purchase Program; Beta Programs – Software and Hardware; Software Download Tool; BIS-B, BES, BES Express; Business Development Manager (Elite & Select members only); BlackBerry Alliance Summit; Alliance Membership Logo; and Google AdWords Permission. See next slides for a detailed breakdown of our Technical, Marketing and Sales benefits.
  • 22. Program Requirements - Basic Registered Partner Activity Sign RIM NDA Not Required Required Required Required Sign the Master Not Required Required Required Required Alliance Agreement BlackBerry Technical Not Required Required Required Required Competencies Complete and Maintain Partner Required Required Required Required Profile To become a member of our program, partners must meet the requirements above and pay the annual member fee. Program automatically renews every twelve (12) months. Partners are automatically invoiced without having to express their interests in remaining in the program. See next slide for Program Fees.
  • 23. Program Requirements: Fees Registered Associate Fee Open for Discussion depending on the Waived For Thai number of apps available Developers Not Applicable for Thailand THAILAND Market A Includes: All of North America, Austria, Bahrain, Belgium, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Guernsey, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kuwait, Lebanon, Luxemburg, Monaco, Netherlands, New Zealand, Norway, Oman, Portugal, Puerto Rico, Qatar, San Marino, Saudi Arabia, Spain, Sweden, Switzerland, UAE, United Kingdom Market B Includes: APAC, Rest of World.
  • 24. Program Enrollment What are the Steps? How to join our program: 1. Go to www.blackberryalliance.com and click on JOIN PROGRAM. 2. Fill out a registration form. Be sure to select the Tier of choice and complete the form in its entirety. There are tips marked with a “?” to provide further instructions during the process. 3. Once the registration form is submitted, your Legal Contact will be sent an email with further instructions on how to review and agree to RIM’s legal documents (NDA, MAA). 4. After the legal process is complete, the Key Contact will be sent instructions for payment. Please note that you will not be considered to be a VALID Member until all steps are complete. Benefits and access to development tools will be made available at that time.
  • 25. Partner Sphere: www.blackberryalliance.com Partners will use this portal to: • find program information and announcements • access program benefits • Manage their accounts Program benefits can be found under the Membership Center tab and Program Benefits sub-tab.
  • 26. Need More Information? Partner Sphere: www.blackberryalliances.co m •This is the member portal where partners and RIM teams go to obtain program information and gain access to program benefits. Program Inquiries: alliances@blackberry.com •Inquiries about the program can be addressed through our global mailbox. For live assistance with development issues please refer to http://us.blackberry.com/support/programs/technical/incident.jsp#tab_tab_ application
  • 27. BlackBerry® App World™ 3.0 - Carousel • New Storefront Home Screen with Get Noticed - Merchandising – App World Home Graphical Carousel • Auto Rotates through banners • Each banner can represent a single item or a group of items, e.g. • App of the Week • Disney Games • Banners can be specific to Country / Carrier / Device / Device OS • Organized into Apps, Games and Themes Channels • Quick access to BBID and Payment Options
  • 28. 2011 BlackBerry Developers Challenge $3M USD in Prizes – Biggest Challenge Ever! Series of Three Global Competitions – Best Adobe® Flash™ or AIR™ app Closes August 12, 2011 – Most innovative BlackBerry® WebWorks™ app on BlackBerry PlayBook and BlackBerry 6 & 7 Closes August 26, 2011 – Most addicting social app using Closes September 23, 2011 the BBM™ Social Platform New - Six Special Recognition Awards http://www.blackberrypartnersfund.com/challenge 28
  • 29.
  • 30. Registration is now open for BlackBerry DevCon Asia with some great offers: – Free passes worth USD 200 – Free PlayBook for all registered attendees – Award recognition of Developer Challenge from Asia
  • 31. Partnering with RIM – BlackBerry Platform and Ecosystem BlackBerry Alliances & Developer Relations 31