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Global Manufacturing
& SCM
Introduction
Supply Chain encompasses
coordination of materials,
information and funds from initial
raw material supplier to the
ultimate consumer
Success of a Global
Manufacturing strategy
Compatibility
Configuration
Coordination
Control
Manufacturing
Compatibility• Degree of consistency between foreign
investment and the firm’s competitive
strategy
• Cost minimizing strategies and drive for
global efficiencies drive many firms for
low labor markets
• Off shore manufacturing escalated in the
60’s in countries like Singapore and
Taiwan
Manufacturing Configuration
• Need to analyze the configuration on
manufacturing facilities
• Three strategies firms consider
– Centralized manufacturing units to produce
standard low priced variants for the entire
market
– Use regional manufacturing units to cater to
regional units
– Market expansion in individual countries
based on significant development
Coordination & Control
• Coordinating involves purchasing to
warehousing to shipping
• Coordination should be worked out
when manufacturing configurations
are worked upon
• Control can be the measuring of the
performance so that firms can adapt
Information Systems as
part of GSCM
• Information is the key
• Some companies use Electronic Data
interchange (EDI) to link suppliers,
customers, manufacturers &
intermediaries
• Wal-Mart uses EDI to link itself with the
suppliers, and it usually process $ 214
billion worth of transactions annually
• EDI limits itself in terms of connecting
• ERP is another technology that has
its impact on global SCM
• Firms like dell use new tech like e-
commerce in getting order from
customers and passing info to the
suppliers
• The challenge is the lack of tech in
the developing economies
• E-commerce sill accounts for only
2% of all trade
Information Systems as
part of GSCM
Quality in GSCM
• Quality is meeting or exceeding customer
expectations
• It is the adherence to the specifications,
value, fitness to use, support by the firm
and psychological impressions
• Dell had to take back few lakh of its
laptops b’coz of defect batteries, ford
motors lost close to $ 1 billion b’coz of
faulty firestone tires
• Firms are now turning towards the
Total Quality
Management
• TQM is a process that stresses 3 principles
– Customer satisfaction
– Employee involvement
– Continuous improvement in quality
• The goal is TQM is to maintain zero defects
• The difference between AQL and TQM is the
attitude, while AQL is the thing that exceeds
engineers expectation, TQM is that which
exceeds customer expectation
• TQM is a process of continuous
improvement at all levels of the firms,
company trying to achieve quality at all
levels
• TQM is a proactive strategy
• Firms that have adopted zero defects
policy find that in the long-run production
costs decline as defects decline
Total Quality
Management
• Three levels of quality standards
– General level (Deming and Malcolm
Bridge National Quality Award)
– An industry specific level
– A company level
Quality Standards
Quality Standards
• As a part to establish EU, through ISO in
Geneva, ISO 9000 certification was
effected in 1987
• It is a set of five universal standards for
quality assurance which can apply
uniformly for any firm in any industry and
in any sizes
• Today ISO has been adopted by over
160 countries around the world
• Under ISO 9000: 2000, companies must
document about how workers perform
every function
Supplier Networks
• Sourcing is the first step of materials
management
• To be global a firm must choose to
‘abroad’ at least once in the entire
operations
• Firms can manufacture parts
internally or source from suppliers
• Home country sourcing enables
firms to avoid problems in the areas
of language diff, lengthy supply
Reasons for using Global
Sourcing
• Reduce cost
• Improve Quality
• Increase exposure to world wide
tech
• Establishing presence in foreign
markets
• As a check to competitors strategies
Supplier Relations
• Crucial for any firm
• Firms if not willing to integrate vertically
then have to maintain the right
relationship with the supplier
• Toyota pioneered the Toyota Production
system
• Toyota identifies two suppliers who can
compete aggressively
Purchasing Function
• Link between firm’s sourcing
decision and its supplier relationship
• Like firms going global , purchasing
goes through phases to become
‘global’
– Domestic purchasing only
– Foreign buying based on need
– Foreign buying as a part of
procurement strategy
– Integration of global procurement
system
• Once firms go global with purchase,
Five major sourcing
strategies
• Assign domestic buyers for
international purchasing
• Use foreign subsidiaries or business
agents
• Establish international purchasing
offices
• Assign global sourcing to specific
Inventory Management
• When company sources parts from various
suppliers across the world uncertainly prevails
• A small closure of the ports for few days can
result in firms losing millions of dollars
• Playmates toys Inc suffered when US west
coast ports were closed for 10 days due to labor
dispute
• It affected its peak season sales time, and the
firm had to resort to costly mode to transporting
to air freight
JIT systems
• The JIT system gets the raw
materials, components to the buyer
‘just-in-time’ for use, whereby
cutting cost on large inventories
• The challenge of JIT is the quality of
defect-less components and timely
arrival
• Dell wished to revolutionize this
concept in this production floor
• If supplier is a foreign supplier it
would be too risky to have this in
place

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Scm

  • 2. Introduction Supply Chain encompasses coordination of materials, information and funds from initial raw material supplier to the ultimate consumer
  • 3. Success of a Global Manufacturing strategy Compatibility Configuration Coordination Control
  • 4. Manufacturing Compatibility• Degree of consistency between foreign investment and the firm’s competitive strategy • Cost minimizing strategies and drive for global efficiencies drive many firms for low labor markets • Off shore manufacturing escalated in the 60’s in countries like Singapore and Taiwan
  • 5. Manufacturing Configuration • Need to analyze the configuration on manufacturing facilities • Three strategies firms consider – Centralized manufacturing units to produce standard low priced variants for the entire market – Use regional manufacturing units to cater to regional units – Market expansion in individual countries based on significant development
  • 6. Coordination & Control • Coordinating involves purchasing to warehousing to shipping • Coordination should be worked out when manufacturing configurations are worked upon • Control can be the measuring of the performance so that firms can adapt
  • 7. Information Systems as part of GSCM • Information is the key • Some companies use Electronic Data interchange (EDI) to link suppliers, customers, manufacturers & intermediaries • Wal-Mart uses EDI to link itself with the suppliers, and it usually process $ 214 billion worth of transactions annually • EDI limits itself in terms of connecting
  • 8. • ERP is another technology that has its impact on global SCM • Firms like dell use new tech like e- commerce in getting order from customers and passing info to the suppliers • The challenge is the lack of tech in the developing economies • E-commerce sill accounts for only 2% of all trade Information Systems as part of GSCM
  • 9. Quality in GSCM • Quality is meeting or exceeding customer expectations • It is the adherence to the specifications, value, fitness to use, support by the firm and psychological impressions • Dell had to take back few lakh of its laptops b’coz of defect batteries, ford motors lost close to $ 1 billion b’coz of faulty firestone tires • Firms are now turning towards the
  • 10. Total Quality Management • TQM is a process that stresses 3 principles – Customer satisfaction – Employee involvement – Continuous improvement in quality • The goal is TQM is to maintain zero defects • The difference between AQL and TQM is the attitude, while AQL is the thing that exceeds engineers expectation, TQM is that which exceeds customer expectation
  • 11. • TQM is a process of continuous improvement at all levels of the firms, company trying to achieve quality at all levels • TQM is a proactive strategy • Firms that have adopted zero defects policy find that in the long-run production costs decline as defects decline Total Quality Management
  • 12. • Three levels of quality standards – General level (Deming and Malcolm Bridge National Quality Award) – An industry specific level – A company level Quality Standards
  • 13. Quality Standards • As a part to establish EU, through ISO in Geneva, ISO 9000 certification was effected in 1987 • It is a set of five universal standards for quality assurance which can apply uniformly for any firm in any industry and in any sizes • Today ISO has been adopted by over 160 countries around the world • Under ISO 9000: 2000, companies must document about how workers perform every function
  • 14. Supplier Networks • Sourcing is the first step of materials management • To be global a firm must choose to ‘abroad’ at least once in the entire operations • Firms can manufacture parts internally or source from suppliers • Home country sourcing enables firms to avoid problems in the areas of language diff, lengthy supply
  • 15. Reasons for using Global Sourcing • Reduce cost • Improve Quality • Increase exposure to world wide tech • Establishing presence in foreign markets • As a check to competitors strategies
  • 16. Supplier Relations • Crucial for any firm • Firms if not willing to integrate vertically then have to maintain the right relationship with the supplier • Toyota pioneered the Toyota Production system • Toyota identifies two suppliers who can compete aggressively
  • 17. Purchasing Function • Link between firm’s sourcing decision and its supplier relationship • Like firms going global , purchasing goes through phases to become ‘global’ – Domestic purchasing only – Foreign buying based on need – Foreign buying as a part of procurement strategy – Integration of global procurement system • Once firms go global with purchase,
  • 18. Five major sourcing strategies • Assign domestic buyers for international purchasing • Use foreign subsidiaries or business agents • Establish international purchasing offices • Assign global sourcing to specific
  • 19. Inventory Management • When company sources parts from various suppliers across the world uncertainly prevails • A small closure of the ports for few days can result in firms losing millions of dollars • Playmates toys Inc suffered when US west coast ports were closed for 10 days due to labor dispute • It affected its peak season sales time, and the firm had to resort to costly mode to transporting to air freight
  • 20. JIT systems • The JIT system gets the raw materials, components to the buyer ‘just-in-time’ for use, whereby cutting cost on large inventories • The challenge of JIT is the quality of defect-less components and timely arrival • Dell wished to revolutionize this concept in this production floor • If supplier is a foreign supplier it would be too risky to have this in place