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GARY LOW                                                                                9A The Promenade, Mt. Pleasant WA 6153
                                                                                                                     0403 044 303
EVENTS        STAGING        PROMOTIONS                                                                    gary.low77@gmail.com




CAREER PROFILE
I have demonstrated success in the development and application of high profile promotional, educational, community and
entertainment based events, delivered according to specific and often complex client briefs. Over the years, I have been at the
forefront of events management, having led or contributed to the organisation of events for community and commercial
organisations.

I have achieved success for these and other clients by nurturing effective working relationships, applying clear and decisive decision
making, employing acute project planning, execution and budget management, sourcing and maintaining networks with reliable
suppliers, application of contingency planning and risk management and the use of a robust internal systems and procedure
framework.

My diverse career experience has enhanced my capabilities in managing event teams (including groups of volunteers), planning out
workflow and schedules, and organising logistics around food and beverage based events, such as dinners, according to specific
cultural tastes, themes, budgets and planned proceedings. I draw on my effective communication and dynamic presentation skills
to inspire and motivate others to cooperate on working through particularly challenging projects and events.




CORE COMPETENCIES
Event Management Competencies                                          Professional Competencies
    Event Conceptualisation, Planning & Execution                          Exemplary Interpersonal / Presentation Skills
    Use of Project Management Methodologies                                Briefing Key Stakeholders on Message
    Communications, Marketing Plans & Programs                             Working to Demanding Schedules
    Project & Financial Management                                         Delegating Workflow to the Team
    Publicity Management & Media Relations                                 Facilitating Team/ Client Engagement
    Sponsor/Partner Negotiation & Engagement                               Exemplary Communicator & Negotiator
    Delivery of Project Evaluations & Reports                              Identifying & Managing Risks
    Regular Client Liaison & Briefings                                     Creative & Innovative Problem Solving
    Sourcing & Briefing Suppliers                                          Highly Organised Time Manager
    Managing Venue Selection, Set Up & Dismantle                           Enthusiastic, Persistent & Outcome Oriented
    Managing Programming & Scheduling                                      Use of MS & Adobe Products




                                     GARY LOW - RESUME - 0403 044 303 – PAGE 1
CAREER HISTORY
GLOW Creative Productions: June 2007 – Current

RECENT WORK INCLUDE:
TLS Productions
Sunset Events
WA Music Industry Association Inc.

EVENTS MANAGEMENT
Venue Manager of Coconut Club at Southbound 2011
Venue Manager of Showcase Venue at One Movement for Music, Perth, 2011
Production Manager at Southbound 2010 Base Camp for 18,000 campers

STAGE MANAGER
   St Jerome’s Laneway 2010,
   Northbridge Festival 2009,
   One Movement For Music Perth 2009,
   Blues and Roots 2010,
   Easterfest 2010, Toowoomba, QLD,
   Creamfields, 2010.

SITE CREW
    Blues and Roots 2010,
    Southbound 2009, 2008,
    Supafest 2010 (Offsider to Site Manager),
    Grooving The Moo, Bunbury, 2010.

BAR STAFF
   Blues & Roots 2008,
   City Muster 2010,
   Future Music Festival 2010,
   Soundwave Festival 2010
   On The Bright Side 2010.

VOLUNTEER LIAISON FOR LEAVER ZONE
   2009 and 2007 - Dunsborough.

HOSPITALITY MANAGER
   2008 - Church Together.



Achievements:
    Production Manager of all musical aspects at Southbound 2010 Base Camp for 18,000 campers over the weekend:
    o   Liaised between suppliers and Sunset Events (event organiser); ensured that all musical requirements were met,
    o   Liaised with performers; ensured all needs were met and performances happened on time,
    o   Liaised with security provider to ensure speedy and trouble-free resolution of incidents,
    o   Assisted with stage changes.
    Stage Manager at the Northbridge Festival 2009, One Movement For Music Perth 2009, Blues and Roots 2010, St Jerome’s
    Laneway, Easterfest (Toowoomba, QLD) and Creamfields 2010:
    o   Ensured speedy and incident free transitions between sets,

                                     GARY LOW - RESUME - 0403 044 303 – PAGE 2
o    Ensured performers were looked after and performances happened on time.
    Site Crew at Blues and Roots 2010, Groovin The Moo, 2010:
    o    Worked as a team of two prior to the festival starting to ensure all signage was created and put up appropriately around
         the festival.
    Site Crew at Supafest 2010:
    o    Offsider to Site Manager,
    o    Also worked as stagehand.
    Volunteer liaison for Leaver Zone 2009 and 2007 in Dunsborough. The Zone was visited by 30,000 leavers throughout the week:
    o    Successfully rallied required volunteers for the event,
    o    Coordinated crowd control with the help of Police, security personal and volunteers.
    Hospitality Manager - Church Together 2008:
    o    Sourced caterers for 15,000 people at the event,
    o    Negotiated vendor fees with all caterers.
    Festival crew for Southbound 2009, 2008:
    o    Part of site and bar crew.
    Bar Staff for City Muster 2010, Future Music Festival 2010, Soundwave Festival 2010, On The Bright Side 2010.

Celebrate WA Inc: July 2010 – April 2011
SPONSORSHIP AND EVENTS COORDINATOR
   Coordinating marketing and promotional campaigns for a range of projects with different and unique logistical and stakeholder
   requirements.
   Developing and nurturing stakeholders, sponsor and partnership relationships, and ensuring that all contributors receive
   committed deliverables.
   Managing events in terms of planning, organisation of logistics, implementation and evaluation in accordance with agreed
   project / event plans.

Achievements:
    Coordinated WA Week 2010, including:
    o   Opening Ceremony in Government House Gardens (for 1500 school children, teachers and general public),
    o   Proclamation Day Breakfast at Government House Ballroom for 350 guests,
    o   My Place Photographic Competition and Award Ceremony,
    o   Closing Ceremony at Matilda Bay.
    Organised all press releases related to WA Week 2010.
    Coordinated Oz Concert 2011, including:
    o   Liaised with all sponsors of the event,
    o   Liaised with City of Perth regarding permits and approvals,
    o   Organised all design and print,
    o   Coordinated webcast of concert,
    o   Liaised with production team.
    Currently coordinating WA Citizen of the Year Awards and Presentation.
    Successfully coordinated data migration to new website and set up organisation's social media profile.

Mount Pleasant Baptist Church: January 2006 – December 2009
EVENTS MANAGER
   Oversaw the planning and implementation of logistics for all weekly church services, attracting approximately 1,000 attendees
   on any given week.
   Developed, implemented, managed and evaluated a diverse range of events, including battle of the bands competitions and
   youth camps; etc,
   Planned, managed and evaluated the largest Carols in the Park event for the City of Melville on an annual basis and various
   conferences and themed parties/dinners.
   Developed and cultivated relationships with commercial, government and non-for-profit organisations as well as cash and in-
   kind sponsors.



                                    GARY LOW - RESUME - 0403 044 303 – PAGE 3
Achievements:
    Managed the largest Carols in the Park event in 2006, 2007 and 2008, for the City of Melville that attracted over 5,000
    attendees and was broadcast live over radio:
    o     Drove project conception through to completion, including financial management and sponsor / stakeholder relations.
    Developed and managed conferences and themed parties:
    o     Oversaw the conception and delivery of conferences of various sizes within Perth and in country resorts, including venue
          hire, accommodation for delegates, theming and promotions.
    Event managed youth related battle of the bands competitions and charity gigs that admitted over 1,000 youths from around
    Perth per event:
    o     Drove project conception through to completion, including financial management and sponsor / stakeholder relations,
    o     Managed media releases and media interest relating to the event; nurtured media relationships.
    Successfully event managed numerous youth camps attended by 100-200 high school students and 30-50 volunteers:
    o     Involved in all camps, from conception to completion, including financial management, sourcing suppliers and negotiated
          contributions to various activities on camp,
    o     Set up and operated lighting systems.
    Coordinated and oversaw all weekly church services, which involved multiple stakeholders, timings and expectations.
    Mobilised and motivated over 100 volunteers on a weekly basis; monitored output to ensure that event logistics were organised
    in a timely and accurate manner.
    Successfully raised funding via grants and donations for various events:
    o     Consistently raised $20,000 through Lotterywest and City of Melville for Carols in the Park,
    o     Consistently raised $7,500 through Heathways and City of Melville for Battle of the bands competitions,
    o     Consistently raised over $15,000 in cash and in-kind donations for youth camps and Carols in the Park every year.
    Oversaw conventional and internet marketing and promotions of all associated events:
    o     Media Releases,
    o     Mass Email,
    o     Internet social networking sites,
    o     Custom websites.
    Hosted state, national and international music artists as they toured Western Australia; eg, The Bulletholes (PER), The Idea Of
    North (ACT), Sounds Like Chicken (MEL), Mike Rayson (USA):
    Prepared and oversaw individual event budgets and the annual budget for the events sub-department; prepared financial
    acquittals and reports for internal and external stakeholders.

IWL Limited: February 2002 – December 2005
(previously AUSIEX LTD)
TRADING SYSTEMS COORDINATOR
    Oversaw one of Australia’s busiest trading floors and completed project management, disaster recovery management and
    reporting, quality assurance management and client communication channels management.

Achievements:
    Coordinated and oversaw all day-to-day aspects of the trading floor:
    o    Ensured Service Level Agreements were met and reported to Trading Floor Manager,
    o    Achieved most visited finance related website status,
    o    Achieved Most Satisfactory Online Broker award,
    o    Managed all client mass communications.
    In house expert of proprietary stockmarket trading system:
    o    Regularly analysed trading system capabilities,
    o    Provided expert recommendations for enhancements,
    o    Quality Assurance management and User Acceptance Testing.
    Administered and controlled technical knowledge base.




                                    GARY LOW - RESUME - 0403 044 303 – PAGE 4
AUSIEX Limited: September 1999 – February 2002
   (Previously, Sanford Securities)
   TEAM LEADER
       Led a team of five specialists; set, tracked and achieved Service Level Agreements and Key Performance Indicators for internal
       and external stakeholders; managed escalated calls.
       Monitored and managed in-house financial trading system.

Achievements:
       Trained, coached and motivated Customer Service Representatives (CSRs) in the delivery of customer service, including
       monitoring team members for quality and ASX compliance; reported on performance against a Service Level Agreement.
       Took orders for securities purchases and sales from clients.
       Developed and implemented a technical training program for the firm's customer service staff of over 20 CSRs; managed
       escalated calls from other CSRs.
       Attended Phone Forward’s “Call Centre Team Leadership” course with a view to enhancing my approach to managing and
       maintaining a sound delivery service.

   Sanford Securities: February 1999 – September 1999
   CUSTOMER SERVICE REPRESENTATIVE (TECHNICAL)
      Undertook the role of trouble-shooter for external clients with trading issues with a view to investigating and resolving
      problems so that the client was not adversely impacted.

   Achievements:
       Responded to a range of customer queries received via inbound calls or emails, which concerned troubleshooting, ASX market
       and product information, as well as Sanford specific items.
       Ensured hassle free trading experience for external retail client base of over 40,000 and wholesale advisors, including Tower
       Trust and Count Financial Group.
       Attended customer service courses, including West Coast Call Centre Solutions with a view to enhancing my approach to
       delivery of service.

   Millennium Technology Corporation: October 1998 – January 1999
   SALES MANAGER
      Managed the sale of Y2K solutions to businesses and wholesalers internationally in line with predetermined sale targets and
      budgets.

   Achievements:
       Developed and led a sales team of five in the promotion and sale of Y2K solution suites to businesses and wholesalers; trained
       new sales employees.
       Undertook sales negotiations at a senior level and worked through barriers to sale to bring about loyal customer patronage.


   EDUCATION
   2002 – 2004                                                          1997 – 2001
   Postgraduate Diploma in Applied Finance                              Bachelor in Computer & Mathematical Sciences: Information
   University of Sydney                                                 Management and Information Systems
                                                                        University of Western Australia


   REFEREES
   Jennifer Young                                                       Bruna Chiovitti
   CEO, Celebrate WA                                                    Artist Liaison Manager, Sunset Events
   08 9481 8066                                                         08 9336 2837

   Simon Hunt                                                           Nick Scott
   Production Manager, Sunset Events                                    Pastor, Mount Pleasant Baptist Church
   08 9336 2837                                                         08 9329 1777

                                       GARY LOW - RESUME - 0403 044 303 – PAGE 5

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Gary low Resume

  • 1. GARY LOW 9A The Promenade, Mt. Pleasant WA 6153 0403 044 303 EVENTS STAGING PROMOTIONS gary.low77@gmail.com CAREER PROFILE I have demonstrated success in the development and application of high profile promotional, educational, community and entertainment based events, delivered according to specific and often complex client briefs. Over the years, I have been at the forefront of events management, having led or contributed to the organisation of events for community and commercial organisations. I have achieved success for these and other clients by nurturing effective working relationships, applying clear and decisive decision making, employing acute project planning, execution and budget management, sourcing and maintaining networks with reliable suppliers, application of contingency planning and risk management and the use of a robust internal systems and procedure framework. My diverse career experience has enhanced my capabilities in managing event teams (including groups of volunteers), planning out workflow and schedules, and organising logistics around food and beverage based events, such as dinners, according to specific cultural tastes, themes, budgets and planned proceedings. I draw on my effective communication and dynamic presentation skills to inspire and motivate others to cooperate on working through particularly challenging projects and events. CORE COMPETENCIES Event Management Competencies Professional Competencies Event Conceptualisation, Planning & Execution Exemplary Interpersonal / Presentation Skills Use of Project Management Methodologies Briefing Key Stakeholders on Message Communications, Marketing Plans & Programs Working to Demanding Schedules Project & Financial Management Delegating Workflow to the Team Publicity Management & Media Relations Facilitating Team/ Client Engagement Sponsor/Partner Negotiation & Engagement Exemplary Communicator & Negotiator Delivery of Project Evaluations & Reports Identifying & Managing Risks Regular Client Liaison & Briefings Creative & Innovative Problem Solving Sourcing & Briefing Suppliers Highly Organised Time Manager Managing Venue Selection, Set Up & Dismantle Enthusiastic, Persistent & Outcome Oriented Managing Programming & Scheduling Use of MS & Adobe Products GARY LOW - RESUME - 0403 044 303 – PAGE 1
  • 2. CAREER HISTORY GLOW Creative Productions: June 2007 – Current RECENT WORK INCLUDE: TLS Productions Sunset Events WA Music Industry Association Inc. EVENTS MANAGEMENT Venue Manager of Coconut Club at Southbound 2011 Venue Manager of Showcase Venue at One Movement for Music, Perth, 2011 Production Manager at Southbound 2010 Base Camp for 18,000 campers STAGE MANAGER St Jerome’s Laneway 2010, Northbridge Festival 2009, One Movement For Music Perth 2009, Blues and Roots 2010, Easterfest 2010, Toowoomba, QLD, Creamfields, 2010. SITE CREW Blues and Roots 2010, Southbound 2009, 2008, Supafest 2010 (Offsider to Site Manager), Grooving The Moo, Bunbury, 2010. BAR STAFF Blues & Roots 2008, City Muster 2010, Future Music Festival 2010, Soundwave Festival 2010 On The Bright Side 2010. VOLUNTEER LIAISON FOR LEAVER ZONE 2009 and 2007 - Dunsborough. HOSPITALITY MANAGER 2008 - Church Together. Achievements: Production Manager of all musical aspects at Southbound 2010 Base Camp for 18,000 campers over the weekend: o Liaised between suppliers and Sunset Events (event organiser); ensured that all musical requirements were met, o Liaised with performers; ensured all needs were met and performances happened on time, o Liaised with security provider to ensure speedy and trouble-free resolution of incidents, o Assisted with stage changes. Stage Manager at the Northbridge Festival 2009, One Movement For Music Perth 2009, Blues and Roots 2010, St Jerome’s Laneway, Easterfest (Toowoomba, QLD) and Creamfields 2010: o Ensured speedy and incident free transitions between sets, GARY LOW - RESUME - 0403 044 303 – PAGE 2
  • 3. o Ensured performers were looked after and performances happened on time. Site Crew at Blues and Roots 2010, Groovin The Moo, 2010: o Worked as a team of two prior to the festival starting to ensure all signage was created and put up appropriately around the festival. Site Crew at Supafest 2010: o Offsider to Site Manager, o Also worked as stagehand. Volunteer liaison for Leaver Zone 2009 and 2007 in Dunsborough. The Zone was visited by 30,000 leavers throughout the week: o Successfully rallied required volunteers for the event, o Coordinated crowd control with the help of Police, security personal and volunteers. Hospitality Manager - Church Together 2008: o Sourced caterers for 15,000 people at the event, o Negotiated vendor fees with all caterers. Festival crew for Southbound 2009, 2008: o Part of site and bar crew. Bar Staff for City Muster 2010, Future Music Festival 2010, Soundwave Festival 2010, On The Bright Side 2010. Celebrate WA Inc: July 2010 – April 2011 SPONSORSHIP AND EVENTS COORDINATOR Coordinating marketing and promotional campaigns for a range of projects with different and unique logistical and stakeholder requirements. Developing and nurturing stakeholders, sponsor and partnership relationships, and ensuring that all contributors receive committed deliverables. Managing events in terms of planning, organisation of logistics, implementation and evaluation in accordance with agreed project / event plans. Achievements: Coordinated WA Week 2010, including: o Opening Ceremony in Government House Gardens (for 1500 school children, teachers and general public), o Proclamation Day Breakfast at Government House Ballroom for 350 guests, o My Place Photographic Competition and Award Ceremony, o Closing Ceremony at Matilda Bay. Organised all press releases related to WA Week 2010. Coordinated Oz Concert 2011, including: o Liaised with all sponsors of the event, o Liaised with City of Perth regarding permits and approvals, o Organised all design and print, o Coordinated webcast of concert, o Liaised with production team. Currently coordinating WA Citizen of the Year Awards and Presentation. Successfully coordinated data migration to new website and set up organisation's social media profile. Mount Pleasant Baptist Church: January 2006 – December 2009 EVENTS MANAGER Oversaw the planning and implementation of logistics for all weekly church services, attracting approximately 1,000 attendees on any given week. Developed, implemented, managed and evaluated a diverse range of events, including battle of the bands competitions and youth camps; etc, Planned, managed and evaluated the largest Carols in the Park event for the City of Melville on an annual basis and various conferences and themed parties/dinners. Developed and cultivated relationships with commercial, government and non-for-profit organisations as well as cash and in- kind sponsors. GARY LOW - RESUME - 0403 044 303 – PAGE 3
  • 4. Achievements: Managed the largest Carols in the Park event in 2006, 2007 and 2008, for the City of Melville that attracted over 5,000 attendees and was broadcast live over radio: o Drove project conception through to completion, including financial management and sponsor / stakeholder relations. Developed and managed conferences and themed parties: o Oversaw the conception and delivery of conferences of various sizes within Perth and in country resorts, including venue hire, accommodation for delegates, theming and promotions. Event managed youth related battle of the bands competitions and charity gigs that admitted over 1,000 youths from around Perth per event: o Drove project conception through to completion, including financial management and sponsor / stakeholder relations, o Managed media releases and media interest relating to the event; nurtured media relationships. Successfully event managed numerous youth camps attended by 100-200 high school students and 30-50 volunteers: o Involved in all camps, from conception to completion, including financial management, sourcing suppliers and negotiated contributions to various activities on camp, o Set up and operated lighting systems. Coordinated and oversaw all weekly church services, which involved multiple stakeholders, timings and expectations. Mobilised and motivated over 100 volunteers on a weekly basis; monitored output to ensure that event logistics were organised in a timely and accurate manner. Successfully raised funding via grants and donations for various events: o Consistently raised $20,000 through Lotterywest and City of Melville for Carols in the Park, o Consistently raised $7,500 through Heathways and City of Melville for Battle of the bands competitions, o Consistently raised over $15,000 in cash and in-kind donations for youth camps and Carols in the Park every year. Oversaw conventional and internet marketing and promotions of all associated events: o Media Releases, o Mass Email, o Internet social networking sites, o Custom websites. Hosted state, national and international music artists as they toured Western Australia; eg, The Bulletholes (PER), The Idea Of North (ACT), Sounds Like Chicken (MEL), Mike Rayson (USA): Prepared and oversaw individual event budgets and the annual budget for the events sub-department; prepared financial acquittals and reports for internal and external stakeholders. IWL Limited: February 2002 – December 2005 (previously AUSIEX LTD) TRADING SYSTEMS COORDINATOR Oversaw one of Australia’s busiest trading floors and completed project management, disaster recovery management and reporting, quality assurance management and client communication channels management. Achievements: Coordinated and oversaw all day-to-day aspects of the trading floor: o Ensured Service Level Agreements were met and reported to Trading Floor Manager, o Achieved most visited finance related website status, o Achieved Most Satisfactory Online Broker award, o Managed all client mass communications. In house expert of proprietary stockmarket trading system: o Regularly analysed trading system capabilities, o Provided expert recommendations for enhancements, o Quality Assurance management and User Acceptance Testing. Administered and controlled technical knowledge base. GARY LOW - RESUME - 0403 044 303 – PAGE 4
  • 5. AUSIEX Limited: September 1999 – February 2002 (Previously, Sanford Securities) TEAM LEADER Led a team of five specialists; set, tracked and achieved Service Level Agreements and Key Performance Indicators for internal and external stakeholders; managed escalated calls. Monitored and managed in-house financial trading system. Achievements: Trained, coached and motivated Customer Service Representatives (CSRs) in the delivery of customer service, including monitoring team members for quality and ASX compliance; reported on performance against a Service Level Agreement. Took orders for securities purchases and sales from clients. Developed and implemented a technical training program for the firm's customer service staff of over 20 CSRs; managed escalated calls from other CSRs. Attended Phone Forward’s “Call Centre Team Leadership” course with a view to enhancing my approach to managing and maintaining a sound delivery service. Sanford Securities: February 1999 – September 1999 CUSTOMER SERVICE REPRESENTATIVE (TECHNICAL) Undertook the role of trouble-shooter for external clients with trading issues with a view to investigating and resolving problems so that the client was not adversely impacted. Achievements: Responded to a range of customer queries received via inbound calls or emails, which concerned troubleshooting, ASX market and product information, as well as Sanford specific items. Ensured hassle free trading experience for external retail client base of over 40,000 and wholesale advisors, including Tower Trust and Count Financial Group. Attended customer service courses, including West Coast Call Centre Solutions with a view to enhancing my approach to delivery of service. Millennium Technology Corporation: October 1998 – January 1999 SALES MANAGER Managed the sale of Y2K solutions to businesses and wholesalers internationally in line with predetermined sale targets and budgets. Achievements: Developed and led a sales team of five in the promotion and sale of Y2K solution suites to businesses and wholesalers; trained new sales employees. Undertook sales negotiations at a senior level and worked through barriers to sale to bring about loyal customer patronage. EDUCATION 2002 – 2004 1997 – 2001 Postgraduate Diploma in Applied Finance Bachelor in Computer & Mathematical Sciences: Information University of Sydney Management and Information Systems University of Western Australia REFEREES Jennifer Young Bruna Chiovitti CEO, Celebrate WA Artist Liaison Manager, Sunset Events 08 9481 8066 08 9336 2837 Simon Hunt Nick Scott Production Manager, Sunset Events Pastor, Mount Pleasant Baptist Church 08 9336 2837 08 9329 1777 GARY LOW - RESUME - 0403 044 303 – PAGE 5