The document discusses virtual teams and leadership of virtual teams. It begins by defining virtual teams and noting some of the challenges they face working remotely across different locations and time zones. It then discusses the importance of leadership in virtual teams and some optimal methods for leaders to use to minimize conflicts and increase trust and cooperation between remote team members. These include being available, addressing cultural differences sensitively, establishing communication norms, and providing guidance but also trust. The document provides references to support its discussion.

1. By:
Raja Naveen Srungavarapu
5th Month GDMS, Full sail university
Goal: Game Producer & Film Maker
Committee:
Robert Kennedy
Gerard Merritt
Malyn Brown

2. • What are Virtual Teams?
• What are the problems faced by Virtual
Teams?
• What is Virtual Team Leadership?
• What are the optimal methods to overcome
these problems?

3. •Team’s performance can be increased by
minimizing Team conflict.
•Team’s performance can be increased by
increasing trust and cooperation between
Team members.
http://www.helpdome.com/static/images/photos/
collabration.jpg
http://www.backpocketcoo.com/blog/wp-
content/uploads/2010-Revenue-Goal.jpg

4. Performing qualitative research to assess a
relationship between leadership and team’s performance in
virtual teams.
http://www.affiliateprograms.com/blog/wp-content/uploads/2012/05/Group-Chat.jpg

5. • Working virtually on same project from different Places
over different Time frames (Malhotra, Majchrzak, & Rosen, 2007).
• Half of Employees in any professional organization were
already involved in working with virtual teams (Wakefield, Leidner,
& Garrison, 2008).
http://www.awakenyourcareerpreneur.com/wp-
content/uploads/2011/02/bizpeopleonglobe.jpg
http://1.bp.blogspot.com/-
NjOEWLm8k0s/Tcbv6gzeFZI/AAAAAAAAACY/juUelF0u4f4/s1
600/onsip_virtual_teams.png

6. Big organizations > Branches, R&D, Customer service, etc…
Gaming Industry?
http://toolboxes.flexiblelearning.net.au/demos
ites/series12/12_13/toolbox1213/topics/topic
42/images/t42_07a.gif
http://mmohuts.com/wp-content/gallery/the-
warlords-overview/the-warlords-man-
city.jpg?ec9f9b
http://cdn.cpcstrategy.com/blog/wp-
content/uploads/2011/12/customer-
service.jpg

7. • Time, Place and Culture.
• Removing common factors like location & culture between
the team members can cause disruption in mutual awareness
(Cramton, 2001).
http://www.wired.com/images_blogs
/wiredscience/2012/09/mf-do-the-
right-things-at-the-right-time_f.jpg
http://upload.wikimedia.org/wikipedia/commons
/thumb/f/fb/New7Wonders.jpg/276px-
New7Wonders.jpg
http://3.bp.blogspot.com/-
5PlsIlht2dM/TzQV5XJZeUI/AAAAAAAAAGs/VOM
KX5gzo9E/s1600/different+races.jpg

9. http://edudemic.com/wp-
content/uploads/2012/04/googledocs.jpg
http://joindotme.files.wor
dpress.com/2011/09/join.
jpeg
http://about.skype.com/media-
library/logos/skype-logo-
placeholder.png
http://a3.mzstatic.com/us/r
1000/075/Purple/v4/49/8e/
e4/498ee459-4a0b-c75b-
0001-
0da841e447f1/mzl.lcrcalou.
175x175-75.jpg
http://www.schmoozd.com/
wp-
content/uploads/GoToMeeti
ng.jpg
http://www.techweekeurope.co.uk/wp-
content/uploads/2011/11/Instant-Messaging-services.jpg
http://hansoft.com/

10. http://meetpablogonzalez.com/wp-content/uploads/2010/04/iStock_000003537496XSmall.jpg
•Leading Virtual Teams is no different (Young, 2001).
•Teams depend on Technology and Infrastructure (HR Magazine,
2010).
•Effective Leadership is the number one factor the influences
the success of a Virtual Team (HR Magazine, 2010).

11. http://www.bigisthenewsmall.com/wp-content/uploads/2013/02/conflict.jpg
Location, Culture and Language enhances Group Conflict.
•Leaders be aware of the Conflicts.
•Engage Team directly in conflict resolution (Levasseur,
2012).

12. • Know the objective of the project.
• Always be Available.
• Be sensitive to Cultural differences.
• Agree on Communication norms(Language).
• Guidance, Micromanagement and Trust (Jedd, 2006).
http://images02.olx.in/ui/19/67/67/1358512842_474276067_1-Careeraddmissionproject-guidance-namakkal.jpg

13. • MBTI Helps to understand people and communicate
well (Young, 2001).
• Trust is the basis of cooperation (Thomas & Bostrom, 2008).
• Face to Face Meetings and Leadership Behaviors
(Wakefield, Leidner, & Garrison, 2008).
http://piperreport.com/wp-content/uploads/2013/01/CMS-
Guidance-for-State-Partnership-Health-Insurance-
Exchanges.jpg
http://smallbiztrends.com/wp-
content/uploads/2011/02/trust.jpg

14. • Any Organization with Virtual Teams.
• Leaders of Virtual Teams.
http://meetpablogonzalez.com/wp-
content/uploads/2010/04/iStock_000003537496XSmall.jpg
http://toolboxes.flexiblelearning.net.au/demosites/series12/
12_13/toolbox1213/topics/topic42/images/t42_07a.gif

15. • Guidelines for leaders and organizations with
virtual teams.
http://www.yiiloo.com/namirestaurant/images/menu/takeaway.png

16. • Network and keep in touch.
• Avoid Tardiness.
• Play games.
• Learn about making games.
• Always be updated with the NEWS around us.
http://www.dmfiat.com/wp-content/uploads/2013/03/advice.jpg

17. • Cramton, C. D. 2001. The mutual knowledge problem and its consequences for dispersed collaboration.
Organ. Sci. 12(3) 346–371.
• Jedd, M. (2006). VIRTUAL REALITY. PM Network, 20(8), 58-63.
• Levasseur, R. E. (2012). People Skills: Leading Virtual Teams--A Change Management Perspective.
Interfaces, 42(2), 213-216.
• Malhotra, A., Majchrzak, A., & Rosen, B. (2007). Leading Virtual Teams. Academy Of Management
Perspectives, 21(1), 60-70.
• Successfully Transitioning to a Virtual Organization: Challenges, Impact and Technology. (2010). HR
Magazine, 55(4), 1-9.
• Thomas, D., & Bostrom, R. (2008). Building Trust and Cooperation through Technology Adaptation in
Virtual Teams: Empirical Field Evidence. Information Systems Management, 25(1), 45-56.
• Wakefield, R. L., Leidner, D. E., & Garrison, G. (2008). A Model of Conflict, Leadership, and Performance in
Virtual Teams. Information Systems Research, 19(4), 434-455.
• Young, P. (2001). Leadership and the Myers-Briggs Type Indicator. Program Manager, 30(2), 48.

18. • http://www.helpdome.com/static/images/photos/collabration.jpg
• http://www.backpocketcoo.com/blog/wp-content/uploads/2010-Revenue-Goal.jpg
• http://www.affiliateprograms.com/blog/wp-content/uploads/2012/05/Group-Chat.jpg
• http://1.bp.blogspot.com/-NjOEWLm8k0s/Tcbv6gzeFZI/AAAAAAAAACY/juUelF0u4f4/s1600/onsip_virtual_teams.png
• http://www.awakenyourcareerpreneur.com/wp-content/uploads/2011/02/bizpeopleonglobe.jpg
• http://toolboxes.flexiblelearning.net.au/demosites/series12/12_13/toolbox1213/topics/topic42/images/t42_07a.gif
• http://mmohuts.com/wp-content/gallery/the-warlords-overview/the-warlords-man-city.jpg?ec9f9b
• http://cdn.cpcstrategy.com/blog/wp-content/uploads/2011/12/customer-service.jpg
• http://www.wired.com/images_blogs/wiredscience/2012/09/mf-do-the-right-things-at-the-right-time_f.jpg
• http://upload.wikimedia.org/wikipedia/commons/thumb/f/fb/New7Wonders.jpg/276px-New7Wonders.jpg
• http://3.bp.blogspot.com/-5PlsIlht2dM/TzQV5XJZeUI/AAAAAAAAAGs/VOMKX5gzo9E/s1600/different+races.jpg
• http://hansoft.com/
• http://www.techweekeurope.co.uk/wp-content/uploads/2011/11/Instant-Messaging-services.jpg
• http://edudemic.com/wp-content/uploads/2012/04/googledocs.jpg
• http://joindotme.files.wordpress.com/2011/09/join.jpeg

19. • http://about.skype.com/media-library/logos/skype-logo-placeholder.png
• http://a3.mzstatic.com/us/r1000/075/Purple/v4/49/8e/e4/498ee459-4a0b-c75b-0001-0da841e447f1/mzl.lcrcalou.175x175-
75.jpg
• http://www.schmoozd.com/wp-content/uploads/GoToMeeting.jpg
• http://meetpablogonzalez.com/wp-content/uploads/2010/04/iStock_000003537496XSmall.jpg
• http://www.bigisthenewsmall.com/wp-content/uploads/2013/02/conflict.jpg
• http://images02.olx.in/ui/19/67/67/1358512842_474276067_1-Careeraddmissionproject-guidance-namakkal.jpg
• http://piperreport.com/wp-content/uploads/2013/01/CMS-Guidance-for-State-Partnership-Health-Insurance-Exchanges.jpg
• http://smallbiztrends.com/wp-content/uploads/2011/02/trust.jpg
• http://coachdawnwrites.com/wp-content/uploads/2010/11/cooperation.jpg
• http://www.yiiloo.com/namirestaurant/images/menu/takeaway.png
• http://www.dmfiat.com/wp-content/uploads/2013/03/advice.jpg
• http://drewsfoundation.org/wp-content/uploads/2012/03/thankyou.jpg

20. http://drewsfoundation.org/wp-content/uploads/2012/03/thankyou.jpg