The document presents information on 360 degree appraisal and management by objectives (MBO). 360 degree appraisal involves evaluation of employees from multiple perspectives, including self-appraisal, peer appraisal, subordinate appraisal, and customer appraisal. It aims to make performance evaluation more objective and participative. MBO is a process where managers set objectives for departments and individuals to monitor performance. Key steps in MBO include setting goals, developing action plans, reviewing progress, and appraising performance.