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© 2006 Outsell, Inc. All rights reserved.   1
Outsell Ad Spending Study:
Where and Why Advertisers
Move Online
       Bette S. Brunelle
       VP and Lead Analyst
       Outsell, Inc.




                  SSP 28th Annual Meeting

             June 9, 2006

                            © 2006 Outsell, Inc. All rights reserved.   2
And what are you doing to attract them?




                                    © 2006 Outsell, Inc. All rights reserved.   3
About This Study
§   Outsell’s annual Ad Spending Study focuses on never-before-
    tracked areas such as advertisers’ views about Google vs.
    Yahoo! and Microsoft; performance of keyword ads vs.
    contextual and behavioral ads; adoption rates/penetration of
    online advertising; budget allocation, growth rates, and trade-
    offs across all types of advertising; and the purpose and
    media-type of ads.
§   The study is based on a survey Outsell fielded to 1,200
    advertisers in November 2005, all responsible for ad spending
    or specifying ad budgets, controlling an estimated $2.4 billion
    in advertising. Confidence level is 95% +/- 3%.
§   This is the only study to analyze differences across
    advertisers and the markets they target: B2B, B2C, and
    Healthcare.

                                                    © 2006 Outsell, Inc. All rights reserved.   4
Who Advertisers Target
       Primary Market Sectors Targeted




                                                                                46%
                               Business


                            Consumers                       38%


             Healthcare Institutions                   9%
                or Practitioners

                          Government              4%


                              Education           3%




Source: Outsell’s Advertising Tracking Database
Base = 924 (Q5a, A)                                         © 2006 Outsell, Inc. All rights reserved.   5
Industries of the Advertisers Surveyed
       (By Segment)




                                           Healthcare                                                                 20%

                                Business Services                                                                19%

                                     Manufacturing                                   13%
                                     Other Services                             12%

                                           High Tech                           11%

               Biotech/Pharma/Chemical/Food                               9%

                                 Financial Services                  5%

                                                  Travel        4%

                                            Education           4%

                                     Legal Services        1%
                                        Government         1%
                                                  Other    1%




Source: Outsell’s Advertising Tracking Database
Base = 1,214 (Q5, A)                                                                       © 2006 Outsell, Inc. All rights reserved.   6
Online Spend Growth Outpaces Print
      Allocation of Total Marketing Budget – Spending % by Media Type

                                                                                                 32%
                                                                                                             31%
                                                  29%
                                                         29%


                                                                        23%        23%
                                     19%
                            18%
                    16%




                                                                                         6%

                                                                3%
                                                                                                                         2%



                      Online Media                Print Media                 Events          TV, Radio & Other Media

                        2005 Share of Budget                2006 Share of Budget              Spending Growth Rate



Source: Outsell’s Advertising Tracking Database
Base = 625 (M3, A)                                                                                  © 2006 Outsell, Inc. All rights reserved.   7
Puny Growth in All Major Print
       Categories; Targeted Pubs Have Edge
       Spending % by Print Type and Spending Growth Rate


                    24%
                                        23%

                                                        20%
                                                                               3.3% Total Print Spending Growth


                                                                        15%


                                                                                        10%
                                                                                                                9%
                                                                                 6%                                                       6%
                                                                                                         4%                    4%
                                                               3%
                              2%                                                                2%
                                                  2%


                   General           Direct Mail         Trade         Other Print    Custom Print     Directories        Newsletters
                 Magazines &            Mktg.          Magazines         Media           Pubs.
                 Newspapers
                                                       2006 Spending                     Growth Rate

Source: Outsell’s Advertising Tracking Database
Base = 436 (M4, A)                                                                                              © 2006 Outsell, Inc. All rights reserved.   8
Healthcare Online Spend Outpaces
       Other Markets
       HC Allocation of Total Marketing Budget – Spending % by Media Type
                                                                       42%         43%




                                                                                                 29%
                                                                                                          26%
                                        24%
                                                  21%    21%



                              10%
                         9%                                     8%                       8%




                                                                                                                            -3%

                         Online Media             Print Media                Events           TV, Radio & Other Media


                           2005 Share of Budget             2006 Share of Budget              Spending Growth Rate



Source: Outsell’s Advertising Tracking Database
Base = 80 (M3, A)                                                                                       © 2006 Outsell, Inc. All rights reserved.   9
Healthcare Search Engine Growth
     Sizzles                                                                                                                                 188%
                                         23.5% Total Online Spending Growth

                                                       66%




                                          42%                                             44%
            37%                                                               41%

                               30%                                 29%


                         13%
                11%                   10%         9%          8%         8%          7%               7%
                                                                                                 4%           3%               1%                  1%




                                                                                                                  -30%
                                                                                                                                                        -36%
        Company's        Other       Sponsoring   Search     Trade Web   E-mail     Webinars    Gen. Bus.     Online           Weblog           Wireless
         Own Site        Online       Content     Engines       Site     Mktg.                    Site      Directories         Mktg.            Mktg.
                         Media


                                                             2006 Spending                 Growth Rate
Source: Outsell’s Advertising Tracking Database
Base = 80 (M5, A)                                                                                              © 2006 Outsell, Inc. All rights reserved.       10
Healthcare Print Relatively Healthy
                                                                                                                                 42%
                                              8.1% Total Print Spending Growth


                                    29%

                           24%                                                                             22%
                                                   21%          21%

                                                                                    15%
                                                                             12%          11%   11%
                                                           7%
                                            6%                                                        4%
                                                                       2%                                               2%


                  Online           Trade          Direct Mail   Other Print Custom Print General    Newsletters       Directories
                  Growth         Magazines           Mktg.        Media        Pubs.    Magazines &
                                                                                        Newspapers

                                                      2006 Spending                  Growth Rate




Source: Outsell’s Advertising Tracking Database
Base = 80 (M4, A)                                                                                          © 2006 Outsell, Inc. All rights reserved.   11
Healthcare Advertisers Value
       Keyword Ads

                           Search Keyword                                    Contextual Placement

          61%
                              56%                              56%
                                                  51%                                                 51%
                                                                           48%
                                                                                     46%                                       46%


          67%
                              52%
                                                                            43%                                                38%
                                                  37%          38%
                                                                                     35%
                                                                                                      29%




         Google             Yahoo!                MSN      Other Search    Google   Yahoo!            Other            Behavioral Ads
                                                             Engines


                                          % Extremely/Somewhat Effective              Percent Using



Source: Outsell’s Advertising Tracking Database
Bases = 80 (M10, A)                                                                               © 2006 Outsell, Inc. All rights reserved.   12
Healthcare Conferences Lead Strong
       Event Spending
                                              7.6% Total Event Spending Growth


                                                    42%




                                                                      31%
                                                                                         28%

                                    24%




                                                                9%                 10%


                                                                                                          3%



                     Online Growth                Conferences        Exhibitions         Other Events


                                                   2006 Spending      Growth Rate



Source: Outsell’s Advertising Tracking Database
Base = 80 (M6, A)                                                                           © 2006 Outsell, Inc. All rights reserved.   13
Healthcare Advertisers Driven by
      Depth of Leads
               76%

                                 69%




                                                  57%           56%
                                                                                 52%             52%
                                                                                                                  48%

                                                                                                                                          42%




         Depth of the   Maximize volume Lead tracking Receiving ratings Self-managed ad Leads formatted      Consultant-         Guaranteed
         qualification   of leads at all data and reports of leads from hot campaign    for direct loading   managed ad            minimum
         profiles you      stages of                            to cold                into CRM systems       campaign           performance
       receive for each   qualification
             lead
                                                          % Extremely/Somewhat Important
Source: Outsell’s Advertising Tracking Database
                                                                                                                        © 2006 Outsell, Inc. All rights reserved.   14
Base = 80 (M13, A)
For Healthcare Leads, Traditional Is
       Tops, for Now
        Effectiveness and Usage of Marketing Tactics for Lead Generation

           84% to 94% Using
              Traditional                                        Up to 71% Using
           94%                                                   Online for Leads
                                                      90%
           86%                     84%
                                                                                                                    81%
                                   79%
                                                                 71%                                                                    70%
                                                                                                                                                                             68%                 66%
                                                      67%                       64%               64%                                                        65%
                                                                   62%                                                                           60%
                                                                                    59%
                                                                                                  51%
                                                                                                                    45%                 44%     44%
                                                                                                                                                             40%             39%
                                                                                                                                                                                                 33%
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                                                                                                                                                       % Extremely/Somewhat Effective (Online)
                         % Extremely/Somewhat Effective (Traditional)                                       Percent Using


Source: Outsell’s Advertising Tracking Database, Revised March 2006
                                                                                                                                                              © 2006 Outsell, Inc. All rights reserved.   15
Base = 77 (M12, H)
What are you doing to attract advertisers?




                                  © 2006 Outsell, Inc. All rights reserved.   16
Come By and Visit Us

                  330 Primrose Road, Suite 510
                  Burlingame, CA 94010

       Tel: (650) 342-6060
       Fax: (650) 342-7135



                             http://www.outsellinc.com



                                             © 2006 Outsell, Inc. All rights reserved.   17
Outsell Background
                                                                             Outsell is the leading research and advisory firm providing actionable market analytics
                                                                             for the information industry. Founded in 1994, Outsell helps publishers, commercial
                                                                             information providers, and content software technology vendors identify, maintain, and
                                                                             grow markets and revenue streams. Outsell also works with information management
                                                                             executives in top corporations, government agencies, and educational institutions to
                                                                             benchmark spending, optimize performance, and demonstrate best practices. Outsell
                                                                             invests heavily in unique information industry data assets that form the core of its high-
                                                                             quality, fact-based research, analysis, and recommendations for clients worldwide.




Outsell, Inc. is the sole and exclusive owner of all copyrights in this report, including but not limited to the textual and graphic content and the organization, layout, and
display of the information and data contained herein. As a user of this report, you acknowledge that you are a licensee of Outsell's copyrights and that Outsell, Inc.
retains title to all Outsell copyrights in the report. You are not permitted to resell, distribute, disseminate, disclose, copy, or otherwise make use of the information
contained in this report, except for use within your own work group within your company, unless your organization has obtained a content license from
Outsell. Wherever and whenever the document, or any portion thereof, is disseminated by your organization with the permission of Outsell, Inc., it must bear the
following in a prominent location: “© Outsell, Inc. All rights reserved.” To purchase multiple copies of and/or licensing rights for this report, please e-mail us at
reports@outsellinc.com.


Outsell, Inc.'s information, analysis, opinion, and reports (the "Information") are based on qualitative and/or quantitative res earch methods and its staff's extensive
professional expertise in the industry. Outsell, Inc. has used its best efforts and judgment in the compilation and presentation of the Information and believes the
Information is accurate as of the date furnished, but the industry and the Information are subject to rapid change. Except as af oresaid, Outsell, Inc. makes no other
representations or warranties, express or implied, concerning or relating to the Information.


                                                                                                                                                 © 2006 Outsell, Inc. All rights reserved.   18

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  • 1. © 2006 Outsell, Inc. All rights reserved. 1
  • 2. Outsell Ad Spending Study: Where and Why Advertisers Move Online Bette S. Brunelle VP and Lead Analyst Outsell, Inc. SSP 28th Annual Meeting June 9, 2006 © 2006 Outsell, Inc. All rights reserved. 2
  • 3. And what are you doing to attract them? © 2006 Outsell, Inc. All rights reserved. 3
  • 4. About This Study § Outsell’s annual Ad Spending Study focuses on never-before- tracked areas such as advertisers’ views about Google vs. Yahoo! and Microsoft; performance of keyword ads vs. contextual and behavioral ads; adoption rates/penetration of online advertising; budget allocation, growth rates, and trade- offs across all types of advertising; and the purpose and media-type of ads. § The study is based on a survey Outsell fielded to 1,200 advertisers in November 2005, all responsible for ad spending or specifying ad budgets, controlling an estimated $2.4 billion in advertising. Confidence level is 95% +/- 3%. § This is the only study to analyze differences across advertisers and the markets they target: B2B, B2C, and Healthcare. © 2006 Outsell, Inc. All rights reserved. 4
  • 5. Who Advertisers Target Primary Market Sectors Targeted 46% Business Consumers 38% Healthcare Institutions 9% or Practitioners Government 4% Education 3% Source: Outsell’s Advertising Tracking Database Base = 924 (Q5a, A) © 2006 Outsell, Inc. All rights reserved. 5
  • 6. Industries of the Advertisers Surveyed (By Segment) Healthcare 20% Business Services 19% Manufacturing 13% Other Services 12% High Tech 11% Biotech/Pharma/Chemical/Food 9% Financial Services 5% Travel 4% Education 4% Legal Services 1% Government 1% Other 1% Source: Outsell’s Advertising Tracking Database Base = 1,214 (Q5, A) © 2006 Outsell, Inc. All rights reserved. 6
  • 7. Online Spend Growth Outpaces Print Allocation of Total Marketing Budget – Spending % by Media Type 32% 31% 29% 29% 23% 23% 19% 18% 16% 6% 3% 2% Online Media Print Media Events TV, Radio & Other Media 2005 Share of Budget 2006 Share of Budget Spending Growth Rate Source: Outsell’s Advertising Tracking Database Base = 625 (M3, A) © 2006 Outsell, Inc. All rights reserved. 7
  • 8. Puny Growth in All Major Print Categories; Targeted Pubs Have Edge Spending % by Print Type and Spending Growth Rate 24% 23% 20% 3.3% Total Print Spending Growth 15% 10% 9% 6% 6% 4% 4% 3% 2% 2% 2% General Direct Mail Trade Other Print Custom Print Directories Newsletters Magazines & Mktg. Magazines Media Pubs. Newspapers 2006 Spending Growth Rate Source: Outsell’s Advertising Tracking Database Base = 436 (M4, A) © 2006 Outsell, Inc. All rights reserved. 8
  • 9. Healthcare Online Spend Outpaces Other Markets HC Allocation of Total Marketing Budget – Spending % by Media Type 42% 43% 29% 26% 24% 21% 21% 10% 9% 8% 8% -3% Online Media Print Media Events TV, Radio & Other Media 2005 Share of Budget 2006 Share of Budget Spending Growth Rate Source: Outsell’s Advertising Tracking Database Base = 80 (M3, A) © 2006 Outsell, Inc. All rights reserved. 9
  • 10. Healthcare Search Engine Growth Sizzles 188% 23.5% Total Online Spending Growth 66% 42% 44% 37% 41% 30% 29% 13% 11% 10% 9% 8% 8% 7% 7% 4% 3% 1% 1% -30% -36% Company's Other Sponsoring Search Trade Web E-mail Webinars Gen. Bus. Online Weblog Wireless Own Site Online Content Engines Site Mktg. Site Directories Mktg. Mktg. Media 2006 Spending Growth Rate Source: Outsell’s Advertising Tracking Database Base = 80 (M5, A) © 2006 Outsell, Inc. All rights reserved. 10
  • 11. Healthcare Print Relatively Healthy 42% 8.1% Total Print Spending Growth 29% 24% 22% 21% 21% 15% 12% 11% 11% 7% 6% 4% 2% 2% Online Trade Direct Mail Other Print Custom Print General Newsletters Directories Growth Magazines Mktg. Media Pubs. Magazines & Newspapers 2006 Spending Growth Rate Source: Outsell’s Advertising Tracking Database Base = 80 (M4, A) © 2006 Outsell, Inc. All rights reserved. 11
  • 12. Healthcare Advertisers Value Keyword Ads Search Keyword Contextual Placement 61% 56% 56% 51% 51% 48% 46% 46% 67% 52% 43% 38% 37% 38% 35% 29% Google Yahoo! MSN Other Search Google Yahoo! Other Behavioral Ads Engines % Extremely/Somewhat Effective Percent Using Source: Outsell’s Advertising Tracking Database Bases = 80 (M10, A) © 2006 Outsell, Inc. All rights reserved. 12
  • 13. Healthcare Conferences Lead Strong Event Spending 7.6% Total Event Spending Growth 42% 31% 28% 24% 9% 10% 3% Online Growth Conferences Exhibitions Other Events 2006 Spending Growth Rate Source: Outsell’s Advertising Tracking Database Base = 80 (M6, A) © 2006 Outsell, Inc. All rights reserved. 13
  • 14. Healthcare Advertisers Driven by Depth of Leads 76% 69% 57% 56% 52% 52% 48% 42% Depth of the Maximize volume Lead tracking Receiving ratings Self-managed ad Leads formatted Consultant- Guaranteed qualification of leads at all data and reports of leads from hot campaign for direct loading managed ad minimum profiles you stages of to cold into CRM systems campaign performance receive for each qualification lead % Extremely/Somewhat Important Source: Outsell’s Advertising Tracking Database © 2006 Outsell, Inc. All rights reserved. 14 Base = 80 (M13, A)
  • 15. For Healthcare Leads, Traditional Is Tops, for Now Effectiveness and Usage of Marketing Tactics for Lead Generation 84% to 94% Using Traditional Up to 71% Using 94% Online for Leads 90% 86% 84% 81% 79% 71% 70% 68% 66% 67% 64% 64% 65% 62% 60% 59% 51% 45% 44% 44% 40% 39% 33% ts rs . ktg en s . ina t ies ktg ite s en e ag s s ter sit m Ev er rie es eb or nt m m ap let ail cto eb co ct W gin ail de ws sp m ire W ire m g tra en E- ew ne td rin ed al ct int on ch in s/n so int re lin Pr Pr Di ar ati on Pr ag On Se m Sp m or int Inf Pr % Extremely/Somewhat Effective (Online) % Extremely/Somewhat Effective (Traditional) Percent Using Source: Outsell’s Advertising Tracking Database, Revised March 2006 © 2006 Outsell, Inc. All rights reserved. 15 Base = 77 (M12, H)
  • 16. What are you doing to attract advertisers? © 2006 Outsell, Inc. All rights reserved. 16
  • 17. Come By and Visit Us 330 Primrose Road, Suite 510 Burlingame, CA 94010 Tel: (650) 342-6060 Fax: (650) 342-7135 http://www.outsellinc.com © 2006 Outsell, Inc. All rights reserved. 17
  • 18. Outsell Background Outsell is the leading research and advisory firm providing actionable market analytics for the information industry. Founded in 1994, Outsell helps publishers, commercial information providers, and content software technology vendors identify, maintain, and grow markets and revenue streams. Outsell also works with information management executives in top corporations, government agencies, and educational institutions to benchmark spending, optimize performance, and demonstrate best practices. Outsell invests heavily in unique information industry data assets that form the core of its high- quality, fact-based research, analysis, and recommendations for clients worldwide. Outsell, Inc. is the sole and exclusive owner of all copyrights in this report, including but not limited to the textual and graphic content and the organization, layout, and display of the information and data contained herein. As a user of this report, you acknowledge that you are a licensee of Outsell's copyrights and that Outsell, Inc. retains title to all Outsell copyrights in the report. You are not permitted to resell, distribute, disseminate, disclose, copy, or otherwise make use of the information contained in this report, except for use within your own work group within your company, unless your organization has obtained a content license from Outsell. Wherever and whenever the document, or any portion thereof, is disseminated by your organization with the permission of Outsell, Inc., it must bear the following in a prominent location: “© Outsell, Inc. All rights reserved.” To purchase multiple copies of and/or licensing rights for this report, please e-mail us at reports@outsellinc.com. Outsell, Inc.'s information, analysis, opinion, and reports (the "Information") are based on qualitative and/or quantitative res earch methods and its staff's extensive professional expertise in the industry. Outsell, Inc. has used its best efforts and judgment in the compilation and presentation of the Information and believes the Information is accurate as of the date furnished, but the industry and the Information are subject to rapid change. Except as af oresaid, Outsell, Inc. makes no other representations or warranties, express or implied, concerning or relating to the Information. © 2006 Outsell, Inc. All rights reserved. 18