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Embracing New Revenue Opportunities


               Jan Peterson
               VP, Content Development
               Infotrieve, Inc.
               Los Angeles, California




  Next Generation Article Economy

  n Pay Per View now widely accepted
  n Citation linking expected

  Now what…
  n Publishers sell branded, trusted information
  n New opportunities to monetize validity
  n Imaginative, customer-focused efforts to find
    the niche markets for this valuable content




  Entertainment Industry Parallels

  n Sets user expectations for control of content
  n Content personalization tools
    è TiVO time shifting
    è iPods hold MY library (songs, not albums)
    è Pod casting
  n Changing business models and use rights
  n Digital natives will soon be in the lab and in
    decision-making positions




                                                     1
Beyond the Academic Market

n Scientific & Technical Information
n 40% non-academic customers
  è Corporate: 35%
  è Government: 5%

n Medical Information
n 50% non-academic customers
  è Healthcare practitioners: 25%
  è Corporate: 15%
  è Government: 10%

Source: EPS Market Monitor, November 2003




 Corporate Market

 n No archival imperative
   è Corporate R&D strategic focus changes
   è Industry consolidation, fewer libraries
 n Big Deals less attractive
   è Subject slices and alternate pricing of interest
 n Need to share and distribute content internally
   across a global landscape
 n High regard for intellectual property protection
   è The Texaco Case still resonates
   è Need to have use rules and prices clearly stated




 Reprints

 n Proactive identification of target markets for bulk
   copies
   è Who are your top 5-10 non-academic
      customers?
   è Do they have products and services referenced
      in your journal articles?
   è Influenced by the scholarship in your articles?
 n Find the niches, don’t wait for them to come to you




                                                         2
Beyond Paper Reprints

n ePrints
   è Sold by number of hits or for certain time period
   è Provide a link rather than sending the PDF
   è Huge customer demand with unlimited applications
n Packages for use in training and promotions
  è Short-term content packages across publisher,
     across title
  è Customer usually identifies appropriate articles
n Prepaid access to cited articles in review articles
n Pre-Paid Article Card: FDA-compliant gift-giving
  cards to sales prospects




Stops to Growing the ePrint Business

n Inconsistent encryption technology
  è DRM plug-in not attractive to companies or
     individuals
   è Single tool, one user experience best for multi-
     article, cross -publisher packages
n Inconsistent rules
   è Print/No Print, Save/No Save, U.S. only/Global
n Inconsistent pricing
n Lack of imagination




Linking Services

n Materials and Methods section of articles
  è Link to product information
n References
  è Link to document delivery services and
    CrossRef for subscribers and non-subscribers
n Authors
  è Link to CVs, publications


n Negotiate referral fees for sending over a reader




                                                         3
Advertising

  n For publishers with advertising revenues, keeping
    those advertisers more important than ever
  n Prove ROI on their investment
  n AAAS eMarketplace’s GetInfo service
     è Request product information, link to vendor sites
  n American Chemical Society offers Advertised
    Products Showcase




  Search Engines:
  Just Another Distribution Channel

  n Tool of choice for locating products and services
  n Customers who reach your site ready to be
    engaged
  n Users five times more likely to make purchase than
    if they found you through another form of
    advertising
  n HighWire: 60%+ usage comes from search engine,
    less than 40% from browsing through TOCs




  Enhanced Discoverability

n Make content easy to work with crawlers/spiders
n Search Engine Optimization done by machines, not
  humans
  è Unique content on every page (titles or metatags)
   è Make at least abstracts available and viewable
   è Use footer navigation
   è Provide hierarchical, tagged data
   è Text-link based navigation, not Flash or graphics
  è Avoid excessive URL depth (3 to 4 levels max)
n Spiders cannot crawl password- protected sites




                                                           4
Tips for Crawler-Friendly Sites


n Google’s Information for Webmasters
  è www.google.com/webmasters/guidelines.html
n Yahoo’s Site Guidelines
  è www.help.yahoo.com/help/us/dir/basics/inde
    x.html




Indexed Full-Text

n Provides a fuller search experience
n Supports edge research
n Shows search term in context

n Indexing against structured data, not PDFs

n Make connections between content types,
  e.g., patents and articles




Experiment with New Pricing Models

n Pricing to market
   è EU & Japanese customers not prepared to pay U.S.
     royalty rates
n Pricing to audience
   è Corporate and Academic/ For -profit and Not-for-profit
n Pricing by content type
   è Review articles and regular articles/ Older content
n Review existing licenses and normalize your fees
  and terms




                                                              5
Conclusion…

n   Be proactive in finding those niche markets
n   Make your content discoverable
n   Partner with search engines and service providers
n   Experiment with alternate pricing models
n   Think through use rights from user point of view



Thank you
jpeterson@infotrieve.com
310-445- 3010




                                                        6

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94 peterson

  • 1. Embracing New Revenue Opportunities Jan Peterson VP, Content Development Infotrieve, Inc. Los Angeles, California Next Generation Article Economy n Pay Per View now widely accepted n Citation linking expected Now what… n Publishers sell branded, trusted information n New opportunities to monetize validity n Imaginative, customer-focused efforts to find the niche markets for this valuable content Entertainment Industry Parallels n Sets user expectations for control of content n Content personalization tools è TiVO time shifting è iPods hold MY library (songs, not albums) è Pod casting n Changing business models and use rights n Digital natives will soon be in the lab and in decision-making positions 1
  • 2. Beyond the Academic Market n Scientific & Technical Information n 40% non-academic customers è Corporate: 35% è Government: 5% n Medical Information n 50% non-academic customers è Healthcare practitioners: 25% è Corporate: 15% è Government: 10% Source: EPS Market Monitor, November 2003 Corporate Market n No archival imperative è Corporate R&D strategic focus changes è Industry consolidation, fewer libraries n Big Deals less attractive è Subject slices and alternate pricing of interest n Need to share and distribute content internally across a global landscape n High regard for intellectual property protection è The Texaco Case still resonates è Need to have use rules and prices clearly stated Reprints n Proactive identification of target markets for bulk copies è Who are your top 5-10 non-academic customers? è Do they have products and services referenced in your journal articles? è Influenced by the scholarship in your articles? n Find the niches, don’t wait for them to come to you 2
  • 3. Beyond Paper Reprints n ePrints è Sold by number of hits or for certain time period è Provide a link rather than sending the PDF è Huge customer demand with unlimited applications n Packages for use in training and promotions è Short-term content packages across publisher, across title è Customer usually identifies appropriate articles n Prepaid access to cited articles in review articles n Pre-Paid Article Card: FDA-compliant gift-giving cards to sales prospects Stops to Growing the ePrint Business n Inconsistent encryption technology è DRM plug-in not attractive to companies or individuals è Single tool, one user experience best for multi- article, cross -publisher packages n Inconsistent rules è Print/No Print, Save/No Save, U.S. only/Global n Inconsistent pricing n Lack of imagination Linking Services n Materials and Methods section of articles è Link to product information n References è Link to document delivery services and CrossRef for subscribers and non-subscribers n Authors è Link to CVs, publications n Negotiate referral fees for sending over a reader 3
  • 4. Advertising n For publishers with advertising revenues, keeping those advertisers more important than ever n Prove ROI on their investment n AAAS eMarketplace’s GetInfo service è Request product information, link to vendor sites n American Chemical Society offers Advertised Products Showcase Search Engines: Just Another Distribution Channel n Tool of choice for locating products and services n Customers who reach your site ready to be engaged n Users five times more likely to make purchase than if they found you through another form of advertising n HighWire: 60%+ usage comes from search engine, less than 40% from browsing through TOCs Enhanced Discoverability n Make content easy to work with crawlers/spiders n Search Engine Optimization done by machines, not humans è Unique content on every page (titles or metatags) è Make at least abstracts available and viewable è Use footer navigation è Provide hierarchical, tagged data è Text-link based navigation, not Flash or graphics è Avoid excessive URL depth (3 to 4 levels max) n Spiders cannot crawl password- protected sites 4
  • 5. Tips for Crawler-Friendly Sites n Google’s Information for Webmasters è www.google.com/webmasters/guidelines.html n Yahoo’s Site Guidelines è www.help.yahoo.com/help/us/dir/basics/inde x.html Indexed Full-Text n Provides a fuller search experience n Supports edge research n Shows search term in context n Indexing against structured data, not PDFs n Make connections between content types, e.g., patents and articles Experiment with New Pricing Models n Pricing to market è EU & Japanese customers not prepared to pay U.S. royalty rates n Pricing to audience è Corporate and Academic/ For -profit and Not-for-profit n Pricing by content type è Review articles and regular articles/ Older content n Review existing licenses and normalize your fees and terms 5
  • 6. Conclusion… n Be proactive in finding those niche markets n Make your content discoverable n Partner with search engines and service providers n Experiment with alternate pricing models n Think through use rights from user point of view Thank you jpeterson@infotrieve.com 310-445- 3010 6