2. FIRST REALTY BROKERAGE 1
FIRST REALTY
BROKERAGE
FM departmentFRB OVERVIEW
FIRST REALTY BROKERAGE (www.frbrokerage.net) is Ukrainian project partner of Cushman & Wakefield
(www.cushwake.com) – the world leading real estate consultants. First Realty Brokerage was set up in June
of Y 2006.
RESIDENTIAL LONG TERM LEASE OF
APARTMENTS/HOUSES
• The service is mainly offered to top management of corporate
accounts
• Brokerage services re apartments and houses in Kyiv. Tenant
representation
PROPERTY AND FACILITY MANAGEMENT
OF OFFICE AND WAREHOUSING
PREMISES
• Management of the tenancy;
• Complex technical maintenance of the premises and
engineering systems;
• Cleaning services for the premises and the territory (incl.
snow and garbage removal);
• Security services;
• 24*7 information support line
VALUATION/MARKET RESEARCHES
• Business, asset valuation;
• Financial modelling, feasibility studies;
• Classifications of business centres, comparative complex
analysis of business centres/warehousing premises;
• Rental rates/prices market dynamics;
• Office building/space concept development.
AGENCY SERVICES
• Brokerage for office space;
• Warehousing premises;
• Land plots for commercial real estate development
3. FIRST REALTY BROKERAGE 2
FIRST REALTY
BROKERAGE
FM departmentRESIDENTAIL DEPARTMENT APPROACH
KEY CHARACTERISTICS OF SUCH WAY OF COOPERATION:
• representing interests of only one side – our client’s
• fully advocating those interests, negotiating best terms with the landlords
• we are not limited to our data base or data base of any partners only, all the options available at the
market and meeting our clients’ needs will be provided upon request
• as many as necessary options will be offered to our client until he finds the most suitable one
• no hidden agenda from broker’s side as there are no any agreements with the landlords
• helping corporate accounts to save money expenditures for rent since the best price and terms are
negotiated
• individual approach to each customer, one dedicated consultant serving each account, who knows all
the details of company’s policy etc.
Tenant representation scheme – the one that is widespread in
European countries and supported as fair, transparent and beneficial for
the customer.
We specialize in long term lease of high quality
apartmentshouses situated in the center of Kiev
Our core clients are top managers of
international companies and employees of
embassies from other countries.
Main concept of working is ‘tenant
representation’ thus completely advocating our
client’s interests.
Full complex of relocation services is
possible
4. FIRST REALTY BROKERAGE 3
FIRST REALTY
BROKERAGE
FM departmentBROKERAGE RE RESIDENTIAL PREMISES
• Market analysis
We’re delighted to provide our clients with quality analysis of available supply and pricing levels of the
apartments/houses at the market upon the request.
• Apartment search according to the specific parameters provided by the client
Our team of consultants is ready to provide the clients with the offers according to their specific request
quite within 1-2 days maximum.
• Systemized information provision via e-mail
We’re keen to deliver all the detailed information via email and discuss on the phone. Based on the
discussion, the tour is organized.
• Preliminary chosen options viewings arrangement
Consultant from our team always serves our clients during property tours until the proper option is found. In
case it is necessary our company can provide transport for the viewings.
• Comparison of the chosen options
After the tour execution, we always discuss the results of the tour with the clients to clarify additional details
for making of short list of options.
• Negotiations with the owner
Consultants of our department always advocate our client’s best interests. We are always motivated to get
the best possible terms of conditions of property lease for our clients.
• Working on the Lease agreement
After the negotiations our consultants prepare the agreement and follow it up until the signing takes place.
• Support after the Lease signing
After the Lease agreement is signed we are always here for our clients in case they have any questions or
issues.
5. FIRST REALTY BROKERAGE 4
FIRST REALTY
BROKERAGE
FM departmentRELOCATION SERVICES
Initial trip set up:
· Tickets and hotels
reservations;
· Meeting at the airport and
transfer to the hotel;
· City overview (key
information, practical advices,
guide’s service).
Apartment/house long term
lease search and tenant
ongoing support during the
lease term
Departure support:
· Termination of rental and
other contracts;
· Deregistration formalities;
· Handover of apartment to the
LL.
· Support for selling out.
Cross boarder moving:
· Advising and executing of
the packaging;
· Managing of the whole
process with cross boarder
moving;
· Moving in the stuff when the
apartment/ house is available.
Welcome tour and setting in:
· Provisions regarding residential
area: near-by shops and malls,
banks, medical institutions etc.;
· Survey of schools or
kindergartens (assessment and
overview of options);
· Car leasing;
· Support in home staff hiring.
Immigration services:
· Legal employment permission and Registration of Temporary
Residence;
· Temporary residence permit/extending of the Residence Permit;
· Obtaining of the identification code and bank account opening;
· Insurance policy paper work and obtaining the Certificate of no
conviction.
6. FIRST REALTY BROKERAGE 5
FIRST REALTY
BROKERAGE
FM departmentFM SERVICES
Facility management.
We are ready to support the Company expatriates
with complex support:
• solving of all the issues, questions re the
apartment operation during the tenants stay;
• coordination of all the works related to utilities
payment and submissions of the necessary
reports to Company;
• providing tenants with 24*7 help (English
speaking operator);
• cleaning services or some additional services
(i.e. ironing) on regular basis in accordance to
the schedule, which tenant would like to have,
based on additional arrangements per case.
• small repairs that might be required in the
apartment during the whole tenant’s stay
Registration support.
We will be in contact with Company to receive the
necessary papers and with the landlord of the
apartment and then apply those to state authorities
for registration.
Benefits for Tenants.
• coordination of all the questions aroused with the
landlord and the questions related to operations
of their apartments;
• 24*7 support line provide the tenants with
immediate responses;
• ppossibility of ordering additional services via the
same front-end contact;
• operational support for the tenants during search
of apartment and the process of moving.
Benefits for Company.
• executing utilities payments based on instructions
received from Company. Providing regular reports
regarding such payments to the Client;
• 24*7 help support line allows to minimizing of
work load of company admin managers and
assistants
• working with the landlords re the necessary
actions to be done in terms of expatriates’
registration;
• solving of all questions regarding Company
expatriate’s apartments through one front-end.
7. FIRST REALTY BROKERAGE 6
FIRST REALTY
BROKERAGE
FM departmentOUR APPROACH TO MANAGING KEY CHALLENGES
Challenge What is the deal? Our approach
Different
business
culture of the
LL
Such normal demands as registration, non-cash
payments are not far always suitable for some
landlords.
Professional approach and high business
culture of our managers allows to provide
affective negotiations with LL.
‘Landlord
power’
The offer of quality apartments in new residential
buildings with prime location is rather limited. That
leads to strong negotiation power of landlords. They
take this opportunity to put demands of advance
payment or insurance deposit, try to make lessee
cover all the utilities instead of cover only those
utilities that depend on the level of his consumption .
We have high motivation to serve to our
existing as well as to the new client, and
as experienced team of consultants, we
are able to negotiate the best possible
terms of conditions for our clients.
Different
requirements
Different departments within the company and
having completely different requirements from each
of them.
We do our best to leverage and find
compromises. We bear the responsibility
of making sure that all of the parties
involved to the process as well as the
Tenant of the apartment will be satisfied at
the end.
Market
specificity
Ukrainian residential market may have some differs
as the absence of equipped car space due to high
housing density, or stereotyped image that animals
can destroy furniture, and they are stinkpots. The
request to lessor to furnish apartment can level up
the rental price etc.
Knowledge of last tendencies at the
residential market, practical experience in
deal conclusions can simple solve the
major issues.
8. FIRST REALTY BROKERAGE 7
FIRST REALTY
BROKERAGE
FM departmentEXECUTED PROJECTS EXAMPLES
Y 2012 USA EMBASSY
LL representation. Selling of the local post apartments for total sum of USD 798,000
(cooperation with C&W London office)
Y 2014 EMBASSY OF SWITZERLAND
Successful cooperation with Embassy of Switzerland - Apartment search, lease
agreement signing and coordination of repairing work in the apartment of Consul
Y 2013 Apartment search and lease signing for GM of Volia company (3rooms, Kreshatik
str., in February and 4 rooms, 185sq.m. in July).
Y 2013
Lease signing regarding the house located in Kiev (Puscha Voditsa) for CEO of Ericsson
company. Continuous cooperation since Y 2011 regarding FM and brokerage services.
Y 2012
4 apartments were rented for employees engaged in EURO 2012 ( provision of catering
services). Three room apartments located close to the Olimpic stadium.
Apartment search and lease signing for GM of the company in Y 2010 and 2011.
(Gorodetskogo str., 220 sq.m. and Dimitrova str., ). Continuous cooperation till today.
Successful cooperation since Y 2012. Apartment search for GM of the company in 2014.
Continuous cooperation starting from Y 2011. Lease signing regarding the apartment for
Head of Immochan (Golden Gates area, Gonchara str., 4 rooms – 180 sq.m.)
Apartment search and lease signing for company’s GM in Y 2009 (Rylskiy lane, 95
sq.m.) and 4 more Colgate employees ( 5 rooms - I Mazepy str., 3 rooms – S. Rustaveli
str., 3 rooms – Krasnoarmeyskaya str., 3 rooms – M. Zankovetskoy str.).
9. FIRST REALTY BROKERAGE 8
FIRST REALTY
BROKERAGE
FM departmentEXECUTED PROJECTS EXAMPLES
Y2012 Successfully accomplished 4 leasing transactions regarding: 4 rooms apartment
at Klovskiy spusk , 2 rooms apartment at Krasnoarmeyskaya str., 3 rooms at Darvina
and P. Orlyka str.
Y2010, 2011, 2012 Apartment search and lease signing for GM of the company.
Continuous cooperation since Y2011. Successfully accomplished lease signing
regarding the apartments at Vladimirskaya str., Pavlovskaya str., Krasnoarmeyskaya str.
Y 2013 Apartment search and lease signing for CEO of the company – Bessarabska
square area (3 rooms, 85 sq.m.).
Exclusive contract for cooperation since 2012 regarding residential real estate in Kiev
and Lviv. Successful apartment search for CFO of the company (Kiev).
Continuous cooperation since Y 2012. Lease signing - apartment for company’s Head of
procurement (3 rooms, Shorsa str., 150sq.m), GM of Arcelormittal Distribution company
(3 rooms, Artema str., 110 sq.m.) and other expat colleagues – central districts of Kiev.
Y 2012
Successful apartment search for Managing partner of the company (3 rooms, Gonchara
str.,- 130sq.m.), and other expats (5 rooms - Yaroslavov Val str., 3 rooms – Lusenko str.,)
Cooperation since Y 2010. Leae signing regarding the apartment for managing partner
of the company – Bankova str., in 2013.