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GOOGLE INC.
    2012 KSIM ‘IT STRATEGY’




Google’s mission is to organize the world’s information
and make it universally accessible and useful.

    -   Google’s mission statement
INTRODUCE TEAM MEMBER


               KSIM

               Kim Min Woo
               .




           1
GOOGLE INC.
The recent take-over of Motorola and fee-charging of the Google Map reflects some of the changes
in Google’s strategic approach. Henceforth, as a result of some situational changes for Google, it is
an appropriate time to observe if Google is yet to experience relevant strategic changes as well. The
following report regards Google’s current and future strategies based on the analysis of changes and
conditions surrounding Google Inc.



     WHAT’S GOOGLE’S CORE BUSINESS?




    [Source: Google 2010AnnualReport]                    [Source; Net Market Share (2011. 10)]



                                     2010              2009          2008            2007

            Google Web             194(24%)         157(9%)        144(36%)       106(68%)
               Sites
         Google Network             87(23%)            72(7%)       67(16%)        58(39%)
           Web Sites
           Licensing &              11(42%)        7.6(14%)       6.7(268%)        1.8(61%)
         Other Revenues
          Total Revenue            293(24%)         236(9%)        218(31%)       166(56%)
    * Note: % within brackets is the growth rate over the previous year , Google Annual Report 2010

                                                   2
FEATURES OF
GOOGLE CORE COMPETENCE
                                                                                 GOOGLE’S
 Business Structure                                                             INDUSTRY
                                                                                 STRUCTURE
 According to annual reports, Google’s business islargely categorized into3
types. First is the Google website which refers to the site operatedby           Create and expand
Google itself. Google mainly makesprofitsoff ’AdWords’ sales aimed to
show searching results. In late 2011, Google website sales recorded $194         its revenue models
billion, which counts for 60% of total sales. Google is competing against MS     by strengthening
and Yahoo in the searching advertising market. As it is shown in the figures
above, Google has maintained and sustainedits overwhelming                       Google’s
competitiveness for a long time. Second isthe Google Network Web Sites.
                                                                                 platformleadership
Web site owners and Blogger operators produce profits using advertising
solution called ‘AdSense’. Google also shares Ad revenue with its site           base on its core
operators. Revenue earnings from Google website have reached $ 88
                                                                                 competences
billion. This amount accounts for 30% of total Google sales. Licensing &
Other Revenue accounts for 4% of total Google sales.

 Business Features

   First, dependency onthe Google website whichis mainly known for
itssearch engine is considerably high (66% of total sales). On-line
advertising revenues withNetwork Web Sites ad sales added captures 96%
of total sales. But Google faces a problem due to its poor portfolio. High
reliance on on-line advertising business led to the result of Google’s
revenue growth being vulnerable to economy fluctuations.

  Second, online advertising revenueswhich account for 96% of total sales
are dependent on existing PCs.The table above suggests that advertising
revenues in 2007, 2008, and 2009 are almost zero. The current Android
device may have spread across the world, but its advertising revenues
seem quite insignificant. Data traffic flow from desktop to mobile may distort
the current business structure and, inevitably, impacts desktop-based
advertising revenues negatively



                                                3
 Better Portfolio

  In terms of Google’s business structure, challenges faced by Google is in
need of effective responses from SNS, such as Facebook, and also must         CORE
consider new revenue models, according to various portfolios focused on a
                                                                              CAPABILITY
new business model.
                                                                              Ability to provide

          AdSense for content                                                 products/service

          AdSense                                                             for customers

          AdSense for mobile
          content

          AdMob for mobile
          applications




    WHAT IS GOOGLE’S CORE
       CAPABILITY?
Google Search. The goal of AdWords, our primary auction-based
advertising program, is to deliver ads thatare quite useful and relevant
to search queries or web contents are a form of information in their own
rights.WithAdWords, advertisers create simple text-based ads that then
appear beside related search results or web contents on its websites
and thousands of partner websites on Google Network, which is the
network of thirdparties that useGoogle’s advertising programs to deliver
relevant ads with their search results and contents. Most of
our‘AdWords’ customers pay Google on a cost-per-click basis, which
means that an advertiser pays only when a userclicks on one of its ads.
We also offer AdWords on a cost-per-impression basis that
enablesadvertisers to pay usbased on the number of times their ads
appear on our websites and our Google Network Members’ websites
asspecified by the advertiser.
                                              4
Our AdSense program enables websites that are part of the
Google Network to deliver ads from our AdWordsadvertisers that
are relevant to the search results or contents on their websites.       CORE
We share the majority of therevenues generated from these ads
                                                                        CAPABILITY
with the Google Network Members that display the ads. The
AdSense programenables advertisers to extend the reach of their         Ability to provide
ad campaigns, improve our partners’ abilities to generate               products/service
revenuefrom their contents, and deliver relevant ads for their
users.                                                                  for customers


Google Display. Display advertising is comprised of videos, text,
images, and other interactive ads that runacross the web on
computers and mobile devices, including smart phones and
handheld computers such asnetbooks and tablets. The Google
Display Network provides advertisers services related to the
delivery of displayadvertising across publishers participating in our
AdSense program, publishers participating in the DoubleClick
AdExchange, and Google-owned sites such as YouTube and
Google Finance.

Through our DoubleClick advertising technology, we provide to
publishers, agencies, and advertisers the adserving technology,
which is the infrastructure that enables billions of ads to be served
each day across theweb. Our DoubleClick Ad Exchange creates a
real-time auction marketplace for the trading of display ad space.
Weaim to simplify display advertising so it is easier for advertisers
[source: google annual report 2012]




                                             5
 HOW DOES GOOGLE’S BUSINESS MODEL
 CANVAS LOOK LIKE?




                  6
 HOW GOOGLE GENERATE CORE REVENUE?




• USERS: the best and widest range of searches for free

• ADVERTISERS : a more measurable advertising
  model‘AdWords’,linking directly to search phrases and triggering
  payments contingent on user actions (clicks)

•   WEB CONTENT OWNERS : opportunities to monetize from traffic
    routed by Google, through AdSense revenue sharing model




                                 7
<REFERENCE: ANNUAL REPORT 2011>




              SOURCE 1 GOOGLE 2011 ANNUAL REPORT




                          8
 IN PARTICULAR, WHAT IS GOOGLE’S
     REVENUE MODEL?
 Now let us have a look at Google’s revenue model regarding itsbroker
business. Usually, there are compensations for every products and
services, but it may not necessarily bein payment form.


 In Google’s case, the non-monetary compensation for their search
                                              offering is the key to
                                              Google’s fortune.

                                                 In Fig. you can see that
                                               Google’s search business
                                               basically provides a
                                               search service to search
                                               customers and a PPC
                                               (Pay per click) advertising
                                               service to its advertising
                                               customers.

                                                The compensation for
                                               the PPC advertising
                                               service is payment per
                                               click on an advertisement.
                                               The non-monetary
                                               compensation for the
                                               search service is the data
                                               about the user who is
                                               searching.




                                    9
Synergy from Google´s Revenue Model

This business model has two striking advantages:

       The information about the search customers is provided to Google
        for free and Google sells advertising space, perfectly matched with
        the customer information, to advertisers via an automatic online
        auction.
       So Google leverages a revenue synergy between the search and
        advertising business.
       The revenue model allows the revenue generated in the broker
        business to be used to carry the sunk cost and operations cost of
        offerings like Gmail and others.


                                   GOOGLE

                                                   BROKER
             MAIN BUSINESS MODEL
                                                (HYBRID)

                  MAIN SOURCE OF
                                              ADVERTISING
                     REVENUE

                   NON-MONETARY                     YES

                  REVENUE STREAM               (BROKER)

               REVENUE SYNERGIES         ADVERTISING AND ALL
                   BETWEEN E.G..           OTHER BUSINESS

               IMPACT OF EXISTING           CUSTOMER AND

                    ECOSYSTEM            PARTNER ECOSYSTEM




                                    10
 WHAT DOES GOOGLE HAVE TO DO SUSTAIN?




GOOGLE, HISTORICALLY AHEAD IN MANY DIGITAL
SERVICES, IS BEHIND IN SOCIAL TECHNOLOGY
 While they have tried in the past with services like Wave and Buzz,
 they have failed to capture mass attention and usage.


ACROSS THE GLOBE,USERS CHOOSE TO SPEND
THEIR DIGITAL TIME IN SOCIAL
 In December 2010, Europeans spent more time on Facebook.com
 than on Google sites
 – comScore, dec. 2010



                                           11
GOOGLE+ WILL BECOME THE CORE OF GOOGLE’S
SERVICES
 “The assumption is that everything will move over to using
  the Plus infrastructure over time”
  – Eric Schmidt, Google’s chairman


IT’S TIME TO SHIFT PARADIGMS.PROVIDE BETTER ADS.
BETTER ADS MEANS MORE REVENUE.




                                FIGURE 1. CURRENT PORTFOLIO

  Google+ brings more social factors into other services,such as YouTube and Chrome, and
  will activate social data across other Google products that millions are already using.




                                  FIGURE 2. FUTURE PORTFOLIO

                                             12
GOOGLE SHOULD ALSO BE FOCUSING ON ADS MORE THAN MOBILE
PAYMENT BUSINESSES BASED ON PAYMENT FEE.
 Google has the opportunity to spread the NFC that occurs in off-line payment transactions
and personal information has accumulated based on the BM-based advertising business.Its
value base must be expanded into the real economy.


                                             13

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Google strategy 201202

  • 1. GOOGLE INC. 2012 KSIM ‘IT STRATEGY’ Google’s mission is to organize the world’s information and make it universally accessible and useful. - Google’s mission statement
  • 2. INTRODUCE TEAM MEMBER KSIM Kim Min Woo . 1
  • 3. GOOGLE INC. The recent take-over of Motorola and fee-charging of the Google Map reflects some of the changes in Google’s strategic approach. Henceforth, as a result of some situational changes for Google, it is an appropriate time to observe if Google is yet to experience relevant strategic changes as well. The following report regards Google’s current and future strategies based on the analysis of changes and conditions surrounding Google Inc.  WHAT’S GOOGLE’S CORE BUSINESS? [Source: Google 2010AnnualReport] [Source; Net Market Share (2011. 10)] 2010 2009 2008 2007 Google Web 194(24%) 157(9%) 144(36%) 106(68%) Sites Google Network 87(23%) 72(7%) 67(16%) 58(39%) Web Sites Licensing & 11(42%) 7.6(14%) 6.7(268%) 1.8(61%) Other Revenues Total Revenue 293(24%) 236(9%) 218(31%) 166(56%) * Note: % within brackets is the growth rate over the previous year , Google Annual Report 2010 2
  • 4. FEATURES OF GOOGLE CORE COMPETENCE GOOGLE’S  Business Structure INDUSTRY STRUCTURE According to annual reports, Google’s business islargely categorized into3 types. First is the Google website which refers to the site operatedby Create and expand Google itself. Google mainly makesprofitsoff ’AdWords’ sales aimed to show searching results. In late 2011, Google website sales recorded $194 its revenue models billion, which counts for 60% of total sales. Google is competing against MS by strengthening and Yahoo in the searching advertising market. As it is shown in the figures above, Google has maintained and sustainedits overwhelming Google’s competitiveness for a long time. Second isthe Google Network Web Sites. platformleadership Web site owners and Blogger operators produce profits using advertising solution called ‘AdSense’. Google also shares Ad revenue with its site base on its core operators. Revenue earnings from Google website have reached $ 88 competences billion. This amount accounts for 30% of total Google sales. Licensing & Other Revenue accounts for 4% of total Google sales.  Business Features First, dependency onthe Google website whichis mainly known for itssearch engine is considerably high (66% of total sales). On-line advertising revenues withNetwork Web Sites ad sales added captures 96% of total sales. But Google faces a problem due to its poor portfolio. High reliance on on-line advertising business led to the result of Google’s revenue growth being vulnerable to economy fluctuations. Second, online advertising revenueswhich account for 96% of total sales are dependent on existing PCs.The table above suggests that advertising revenues in 2007, 2008, and 2009 are almost zero. The current Android device may have spread across the world, but its advertising revenues seem quite insignificant. Data traffic flow from desktop to mobile may distort the current business structure and, inevitably, impacts desktop-based advertising revenues negatively 3
  • 5.  Better Portfolio In terms of Google’s business structure, challenges faced by Google is in need of effective responses from SNS, such as Facebook, and also must CORE consider new revenue models, according to various portfolios focused on a CAPABILITY new business model. Ability to provide AdSense for content products/service AdSense for customers AdSense for mobile content AdMob for mobile applications  WHAT IS GOOGLE’S CORE CAPABILITY? Google Search. The goal of AdWords, our primary auction-based advertising program, is to deliver ads thatare quite useful and relevant to search queries or web contents are a form of information in their own rights.WithAdWords, advertisers create simple text-based ads that then appear beside related search results or web contents on its websites and thousands of partner websites on Google Network, which is the network of thirdparties that useGoogle’s advertising programs to deliver relevant ads with their search results and contents. Most of our‘AdWords’ customers pay Google on a cost-per-click basis, which means that an advertiser pays only when a userclicks on one of its ads. We also offer AdWords on a cost-per-impression basis that enablesadvertisers to pay usbased on the number of times their ads appear on our websites and our Google Network Members’ websites asspecified by the advertiser. 4
  • 6. Our AdSense program enables websites that are part of the Google Network to deliver ads from our AdWordsadvertisers that are relevant to the search results or contents on their websites. CORE We share the majority of therevenues generated from these ads CAPABILITY with the Google Network Members that display the ads. The AdSense programenables advertisers to extend the reach of their Ability to provide ad campaigns, improve our partners’ abilities to generate products/service revenuefrom their contents, and deliver relevant ads for their users. for customers Google Display. Display advertising is comprised of videos, text, images, and other interactive ads that runacross the web on computers and mobile devices, including smart phones and handheld computers such asnetbooks and tablets. The Google Display Network provides advertisers services related to the delivery of displayadvertising across publishers participating in our AdSense program, publishers participating in the DoubleClick AdExchange, and Google-owned sites such as YouTube and Google Finance. Through our DoubleClick advertising technology, we provide to publishers, agencies, and advertisers the adserving technology, which is the infrastructure that enables billions of ads to be served each day across theweb. Our DoubleClick Ad Exchange creates a real-time auction marketplace for the trading of display ad space. Weaim to simplify display advertising so it is easier for advertisers [source: google annual report 2012] 5
  • 7.  HOW DOES GOOGLE’S BUSINESS MODEL CANVAS LOOK LIKE? 6
  • 8.  HOW GOOGLE GENERATE CORE REVENUE? • USERS: the best and widest range of searches for free • ADVERTISERS : a more measurable advertising model‘AdWords’,linking directly to search phrases and triggering payments contingent on user actions (clicks) • WEB CONTENT OWNERS : opportunities to monetize from traffic routed by Google, through AdSense revenue sharing model 7
  • 9. <REFERENCE: ANNUAL REPORT 2011> SOURCE 1 GOOGLE 2011 ANNUAL REPORT 8
  • 10.  IN PARTICULAR, WHAT IS GOOGLE’S REVENUE MODEL? Now let us have a look at Google’s revenue model regarding itsbroker business. Usually, there are compensations for every products and services, but it may not necessarily bein payment form. In Google’s case, the non-monetary compensation for their search offering is the key to Google’s fortune. In Fig. you can see that Google’s search business basically provides a search service to search customers and a PPC (Pay per click) advertising service to its advertising customers. The compensation for the PPC advertising service is payment per click on an advertisement. The non-monetary compensation for the search service is the data about the user who is searching. 9
  • 11. Synergy from Google´s Revenue Model This business model has two striking advantages:  The information about the search customers is provided to Google for free and Google sells advertising space, perfectly matched with the customer information, to advertisers via an automatic online auction.  So Google leverages a revenue synergy between the search and advertising business.  The revenue model allows the revenue generated in the broker business to be used to carry the sunk cost and operations cost of offerings like Gmail and others. GOOGLE BROKER MAIN BUSINESS MODEL (HYBRID) MAIN SOURCE OF ADVERTISING REVENUE NON-MONETARY YES REVENUE STREAM (BROKER) REVENUE SYNERGIES ADVERTISING AND ALL BETWEEN E.G.. OTHER BUSINESS IMPACT OF EXISTING CUSTOMER AND ECOSYSTEM PARTNER ECOSYSTEM 10
  • 12.  WHAT DOES GOOGLE HAVE TO DO SUSTAIN? GOOGLE, HISTORICALLY AHEAD IN MANY DIGITAL SERVICES, IS BEHIND IN SOCIAL TECHNOLOGY While they have tried in the past with services like Wave and Buzz, they have failed to capture mass attention and usage. ACROSS THE GLOBE,USERS CHOOSE TO SPEND THEIR DIGITAL TIME IN SOCIAL In December 2010, Europeans spent more time on Facebook.com than on Google sites – comScore, dec. 2010 11
  • 13. GOOGLE+ WILL BECOME THE CORE OF GOOGLE’S SERVICES “The assumption is that everything will move over to using the Plus infrastructure over time” – Eric Schmidt, Google’s chairman IT’S TIME TO SHIFT PARADIGMS.PROVIDE BETTER ADS. BETTER ADS MEANS MORE REVENUE. FIGURE 1. CURRENT PORTFOLIO Google+ brings more social factors into other services,such as YouTube and Chrome, and will activate social data across other Google products that millions are already using. FIGURE 2. FUTURE PORTFOLIO 12
  • 14. GOOGLE SHOULD ALSO BE FOCUSING ON ADS MORE THAN MOBILE PAYMENT BUSINESSES BASED ON PAYMENT FEE. Google has the opportunity to spread the NFC that occurs in off-line payment transactions and personal information has accumulated based on the BM-based advertising business.Its value base must be expanded into the real economy. 13