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BC Plans Fall Behind Real-time Data
1.
Move Over Plans
– BC Gets Real-time January 29, 2014 www.sungardas.com
2.
Welcome! Bob Arnold Moderator How to
interact today • Go-to-Meeting Platform • Slides available after the presentation © 2014 SunGard. | www.sungardas.com 2
3.
Speakers Seema Sheth-Voss Director Product
Marketing SunGard Availability Services Tracey Forbes Vice President Business Development SunGard Availability Services © 2014 SunGard. | www.sungardas.com 3
4.
Overview BC Planning
isn’t keeping up The “production world”: Real time and Predictive Shift from “planning” to modeling incidents Key attributes needed in plan data and BC programs Getting started © 2014 SunGard. | www.sungardas.com 4
5.
Let’s examine and
challenge classic BCM Models Start Analyze risk and business impact Assess readiness and continuity strategies (employees, suppliers) Plan and execute Your Continuity Program Report and learn Manage incidents and resume business Test and model What-if scenarios Finish Even if this is reality, is it effective?? © 2014 SunGard. | www.sungardas.com 5
6.
Does the model
still work? Poll.. How many of you have used your BC Plans "as-is" at time of incident or disaster • Yes. Our plans are already accurate and quite simple. • No. Still confusion in finding correct information ATOD © 2014 SunGard. | www.sungardas.com 6
7.
Progress: ISO22301 calls
out PDCA Model with emphasis on monitoring, review and continual improvement © 2014 SunGard. | www.sungardas.com 7
8.
Reality – Our
organizations are in a hyper-dynamic state Cloud Mobility and employee consumption of services What is the plan of record? Human error and malicious acts © 2014 SunGard. | www.sungardas.com 8
9.
Static plans worked
in different era but no longer.. We can’t be effective if we are out of synch © 2014 SunGard. | www.sungardas.com 9
10.
We actually know
more than we give ourselves credit for.. Internal External © 2014 SunGard. | www.sungardas.com 10
11.
Predictive and Proactive
IT Example: Fast Fashion Business Environment Millennial generation is fickle Traditional cycles under attack Recession pressures Supply unpredictability Real-time data to help IT and business respond Early headlights on both demand and supply side Make on the fly changes to store merchandise, prices Shift SKUs, sources literally in minute © 2014 SunGard. | www.sungardas.com 11
12.
Data attributes of
aware and responsive systems What is happening Did our actions work? What is likely? What to do next? Current BC practices work okay or great © 2014 SunGard. | www.sungardas.com 12
13.
Let’s shift from
static planning to “response modeling” Accessible Relevant and Contextual Real-time Key attributes of Plan Data © 2014 SunGard. | www.sungardas.com 13
14.
Accessibility of Plan
Data Data Sourcing and Governance • Identify and leverage other data sources Engaging users, managing culture change • Anytime, anyplace, anywhere • Usability • Getting buy-in • Engaging subject matter experts, capture unique insights Experts Records HRIS Engagement IT Assets © 2014 SunGard. | www.sungardas.com ERP 14
15.
Plan Data –
Contextual and Relevant to Actual Possibilities Plan for what, exactly? • Plan scope, assumptions, scenarios • Impact of situation is what matters! • Moving targets Response Modeling • Extract the data that matters • Slice and dice plan data on demand • Make decisions and take actions based on real-time data © 2014 SunGard. | www.sungardas.com 15
16.
Develop the ‘response
of the moment’ at time of incident Consumer Plans Ad-hoc queries Data extraction Responder Program Managers © 2014 SunGard. | www.sungardas.com 16
17.
Plan Data –
Real-time and Integrated Holy grail – Situational Awareness Convergence of BC and Incident Management • Update plans with real-time streams • External sources: social media, law-enforcement, weather • Internal sources: SF chatter feeds, IT monitoring, cyber incidents Situational Awareness • Bring it all together! • Make informed decisions • Trigger faster responses © 2014 SunGard. | www.sungardas.com 17
18.
Innovations from SunGard ©
2014 SunGard. | www.sungardas.com 18
19.
The journey is
underway.. Few are implementing all aspects – Why? Challenges • Management buy-in • Process • Time and resources Tooling is fragmented © 2014 SunGard. | www.sungardas.com 19
20.
Get started now •
Change culture and build awareness • Demonstrate success, even little wins • Understand and leverage your most trusted sources of data • Establish process to find and extract the right information • Be leader – educate your peers on real risks © 2014 SunGard. | www.sungardas.com 20
21.
Let’s continue the
discussion Visit www.sungardas.com/software SunGard AS at DRJ SpringWorld 2014 • Innovation showcase : AssuranceCM R3.0 at Booth 611 • General Session Tracey Forbes speaks: Resilience in a Risky World – April 1st, 2014 ; 9:30- 10:30 AM © 2014 SunGard. | www.sungardas.com 21
22.
© 2014 SunGard.
| www.sungardas.com 22
23.
Confidentiality Statement Copyright ©2012
by SunGard Availability Services (or its subsidiaries, “SunGard”). All rights reserved. No parts of this document may be reproduced, transmitted or stored electronically without SunGard’s prior written permission. This document contains SunGard's confidential or proprietary information. By accepting this document, you agree that: (A)(1) if a pre-existing contract containing disclosure and use restrictions exists between your company and SunGard, you and your company will use this information subject to the terms of the pre-existing contract; or (2) if no such pre-existing contract exists, you and your Company agree to protect this information and not reproduce or disclose the information in any way; and (B) SunGard makes no warranties, express or implied, in this document, and SunGard shall not be liable for damages of any kind arising out of use of this document Trademark Information: SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders. © 2014 SunGard. | www.sungardas.com 23
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