This document provides guidance on developing a successful social media marketing campaign. It discusses defining success both financially and through metrics like website traffic and brand awareness. Sample social media posts and strategies for platforms like Facebook, Twitter, LinkedIn and Pinterest are presented. The importance of measuring campaign results and integrating social media with the company website is emphasized. Overall strategies covered include developing content, growing followers, tracking analytics and standing out among competitors through innovative tactics.
2. What is Success ?
$ $$
financial action reaction non-financial financial impact
investment impact
• Website visitors
• Click Through
• Retweets
• Followers or Fans
• Visitors to store
• Complaints or reviews
3. Typical social media language
Direct Mail Person/List ReTweet/Forward
“Private”
DM @stew_b, RT if you’re looking for great organic chinese food
#sanramon, try http://tiny.treasure . The flaming swordfish can
also be found at #walmart. #in #fb
hashtag Crosspost to Linkedin and Facebook Search
#idol
#thevoice
#sanramon
#measure123
5. • National organization
The challenge • Full complement of Social Media Tools
• Website has appropriate SEO/Metadata
• is not 14 pages, but >500 pages
6. Example 2 of 3
We need to stand out
from the clutter, and
not add to the
already busy barrage
of emails sent to our
clients
March 9, WSJ Business
8. Social Media Marketing
does it help?
Visibility Be a mentor
Brand yourself as a resource Improve sales
Easily get speaking gigs Develop better ideas
Build a community Network faster
Decrease time to conversion Find partners
Highlight your products/services Get answers
Find new clients Create a resource depository
Hang out with influencers Research
Tell your company’s story Better hires
11. $ $$
financial action reaction non-financial financial impact
investment impact
Links Weekly
Craft Tip of the
Highlight week ProBono
Work in
community
Social media
12. Example of an innovative
Facebook Campaign
Results
• Brand awareness
targeting women
between 20 and 50
• 620% increase in
referring page views
• 52% increase in
branded search
Tactics
• Facebook Ads
• Google Ads
• TV Ads
• Deployed Point of Sale
terminals for consumer
engagement
• Prize was a trek trip to
Indonesia’s volcano with
a full production crew
• Blog entries by winner
every day she was
there
13. Where do we start?
Sites Links Tools Team
Website Chamber listing dlvr.it IT Pro
Facebook Bus. Google Places Google Alerts Writer
Linkedin Bing Business Google Adwords SMM
G. Analytics
Sites Links Tools Team
Blog Yahoo Business Crowdbooster Graphics
Twitter Yelp ZooShia Photographer
Specialty List Facebook Ads
14. Sites Links Tools Team
Website
Website Chamber listing dlvr.it IT Pro
Facebook Bus. Google Places Google Alerts Writer
Linkedin Bing Business Google Adwords SMM
G. Analytics
• Meta Data
Title
• Adequate Content
Page Link Description
• Appropriate Images
IMG_2107.JPG vs Daycare-safety-procedure.jpg
• Submit sitemaps to Google and Bing
• Inbound Links & Social Media mentions
15. March 30 - Facebook Timeline
for Business
Work with
your
graphics
person,
rethink your
landing
page, work
on your
apps.
16. Why use Facebook Business?
• Main difference – Business pages are indexed,
unlike personal profiles
• High user traffic
• Great interaction – like, share, comment
• Great integration with your website
• A word of caution - you don’t own your facebook
page. A facebook page should always work in
conjunction with your website, not a replacement
18. Linkedin
• Get a nice URL - linkedin.com/in/yourname
http://www.linkedin.com/pub/name/b/376/a7b
• Your profile should be 100% *
• Use niche words (keywords) in profile
• Update your status/profile regularly
• Answer questions, ask questions
• Join in group discussions
• Grow contacts
• Use Linkedin widgets
• *Give and get recommendations
21. How to rank higher?
• Headline
• Current Work Experience
• Past Work Experience
• Summary
• Specialties
22. Your online presence
Sites Links Tools Team
Website Chamber listing dlvr.it IT Pro
Facebook Bus. Google Places Google Alerts Writer
Linkedin Bing Business Google Adwords SMM
G. Analytics
Sites Links Tools Team
Blog Yahoo Business Crowdbooster Graphics
Twitter Yelp ZooShia Photographer
Specialty List Facebook Ads
23. Sites Links Tools Team
Links & Mentions
Website Chamber listing dlvr.it IT Pro
Facebook Bus. Google Places Google Alerts Writer
Linkedin Bing Business Google Adwords SMM
G. Analytics
Domain Authority Factors
Domain:
http://www.sanramon.org
24. Recommended Links
• San Ramon Chamber
• Shop San Ramon First
• Google Places
• Bing Business
• Merchant Circle
• RelyLocal (disclaimer -
we operate this)
25. Sites Links Tools Team
Domain Authority
Website Chamber listing dlvr.it IT Pro
Facebook Bus. Google Places Google Alerts Writer
Linkedin Bing Business Google Adwords SMM
G. Analytics
27. Sites Links Tools Team
Website Chamber listing dlvr.it IT Pro
Facebook Bus. Google Places Google Alerts Writer
Linkedin Bing Business Google Adwords SMM
G. Analytics
28. Sites Links Tools Team
Bing Business
Website Chamber listing dlvr.it IT Pro
Facebook Bus. Google Places Google Alerts Writer
Portal BETA
Linkedin Bing Business Google Adwords SMM
G. Analytics
29. Your online presence
Sites Links Tools Team
Website Chamber listing dlvr.it IT Pro
Facebook Bus. Google Places Google Alerts Writer
Linkedin Bing Business Google Adwords SMM
G. Analytics
Sites Links Tools Team
Blog Yahoo Business Crowdbooster Graphics
Twitter Yelp ZooShia Photographer
Specialty List Facebook Ads
30. Sites Links Tools Team
dlvr.it
Website Chamber listing dlvr.it IT Pro
Facebook Bus. Google Places Google Alerts Writer
automation
Linkedin Bing Business Google Adwords SMM
G. Analytics
37. Twitter
• City officials can benefit from Twitter without
ever sending a tweet. Twitter can be used
to:
• Find out what people are saying about your
city;
• Discover breaking news as it’s happening;
• Locate useful articles; and
• Research topics and issues.
• Popular search operators
• #hashtag #sanramon #thevoice #linsanity
• traffic :( contains “traffic” with negative
attitude
• near:”san ramon”
39. Closing
• Develop and execute
appropriate old school
marketing plan
• Use Social Media
(tools) to
• promote
• multiply the exposure
• measure
• suggest tweaks
• Integrate progress on
own site, like a blog or
website