Presentation from Manage Agile conference, Oct 17, Berlin

1. From
Chaos
to
Complexity
-­‐
A
Point
of
View
for
the
Manager
in
the
21st
Century
Stefan
Haas
Agile
Coach
&
Trainer
@haaslab
www.haaslab.net

2. „I
am
very
relaxed
now,
since
I
am
responsible
for
what
I
am
saying,
you
are
responsible
for
what
you
are
hearing”
Humberto
Maturana,
transmediale08,
2008,
Berlin,
Haus
der
Kulturen
der
Welt

5. Charlie
Todd:
The
shared
experience
of
absurdity,
TED,
2011

7. BARRIERS
TO
FURTHER
AGILE
ADOPTION
For
over
half
of
the
respondents,
the
inability
to
change
their
organization’s
culture
was
the
biggest
problem.
http://www.versionone.com/pdf/2011_State_of_Agile_Development_Survey_Results.pdf

8. What
is
a
complex
system?

9. “complexity
entails
that,
in
a
system,
there
are
more
possibiliNes
than
can
be
actualized”
Niklas
Luhmann
in
Complexity
&
Postmodernism,
Paul
Cilliers,
1998

10. (i)
Complex
systems
consist
of
a
large
number
of
elements
...
convenNonal
means
...
cease
to
assist
in
any
understanding
of
the
system.
(ii)
In
order
to
consNtute
a
complex
system,
the
elements
have
to
interact,
and
this
interacNon
must
be
dynamic.
The
interacNons
do
not
have
to
be
physical;
they
can
also
be
thought
of
as
the
transference
of
informa.on.
(iii)
The
interacNon
is
fairly
rich
...
The
behaviour
of
the
system,
however,
is
not
determined
by
the
exact
amount
of
interacNons.
(iv)
...
interacNons
are
non-­‐linear
...
(v)
The
interacNons
usually
have
a
fairly
short
range,
i.e.
informaNon
is
received
primarily
from
immediate
neighbours
...
This
does
not
preclude
wide
ranging
influence
-­‐
since
interacNon
is
rich,
the
route
from
one
element
to
any
other
can
usually
be
covered
in
a
few
steps.
As
a
result
the
influence
gets
modulated
along
the
way.
(vi)
There
are
loops
in
the
interacNons.
The
effect
of
any
acNvity
can
feed
back
onto
itself,
someNmes
directly,
someNmes
aVer
a
number
of
intervening
stages.
This
feedback
can
be
posiNve
...
or
negaNve...
recurrency.
(vii)
Complex
systems
are
usually
open
systems...
it
is
oVen
difficult
to
define
the
border
of
a
complex
system
...
the
scope
...
is
...
determined
by
the
purpose
of
the
descrip.on
of
the
system,
and
is
...
influenced
by
the
posiNon
of
the
observer...
framing.
(viii)
Complex
systems
operate
under
condiNons
far
from
from
equilibrium.
...
Equilibrium
is
another
word
for
death.
(xi)
Complex
systems
have
a
history.
Not
only
do
they
evolve
through
Nme,
but
their
past
is
co-­‐
responsible
for
their
present
behaviour.
(x)
Each
element
in
the
system
is
ignorant
of
the
behaviour
of
the
system
as
a
whole.
Complexity
&
Postmodernism,
Paul
Cilliers,
1998

11. many
(i)
Complex
systems
consist
of
a
large
number
of
elements
...
convenNonal
means
...
cease
to
assist
in
any
understanding
of
the
system.
elements
(ii)
In
order
to
consNtute
a
complex
system,
the
elements
have
to
interact,
and
this
interacNon
must
be
dynamic.
The
interacNons
do
not
have
to
be
physical;
they
can
also
be
thought
of
as
interact
the
transference
of
informa.on.
(iii)
The
interacNon
is
fairly
rich
...
The
behaviour
of
the
system,
however,
is
not
determined
by
the
exact
amount
of
interacNons.
dynamically,
(iv)
...
interacNons
are
non-­‐linear
...
(v)
The
interacNons
usually
have
a
fairly
short
range,
i.e.
informaNon
is
received
primarily
from
non-­‐linear
and
immediate
neighbours
...
This
does
not
preclude
wide
ranging
influence
-­‐
since
interacNon
is
rich,
the
route
from
one
element
to
any
other
can
usually
be
covered
in
a
few
steps.
As
a
result
rich
the
influence
gets
modulated
along
the
way.
(vi)
There
are
loops
in
the
interacNons.
The
effect
of
any
acNvity
can
feed
back
onto
itself,
someNmes
directly,
someNmes
aVer
a
number
of
intervening
stages.
This
feedback
can
be
posiNve
...
or
negaNve...
recurrency.
(vii)
Complex
systems
are
usually
open
systems...
it
is
oVen
difficult
to
define
the
border
of
a
complex
system
...
the
scope
...
is
...
determined
by
the
purpose
of
the
descrip.on
of
the
system,
and
is
...
influenced
by
the
posiNon
of
the
observer...
framing.
(viii)
Complex
systems
operate
under
condiNons
far
from
from
equilibrium.
...
Equilibrium
is
another
word
for
death.
(xi)
Complex
systems
have
a
history.
Not
only
do
they
evolve
through
Nme,
but
their
past
is
co-­‐
responsible
for
their
present
behaviour.
(x)
Each
element
in
the
system
is
ignorant
of
the
behaviour
of
the
system
as
a
whole.
Complexity
&Postmodernism,
Paul
Cilliers,
1998

12. many
(i)
Complex
systems
consist
of
a
large
number
of
elements
...
convenNonal
means
...
cease
to
assist
in
any
understanding
of
the
system.
elements
(ii)
In
order
to
consNtute
a
complex
system,
the
elements
have
to
interact,
and
this
interacNon
must
be
dynamic.
The
interacNons
do
not
have
to
be
physical;
they
can
also
be
thought
of
as
interact
the
transference
of
informa.on.
(iii)
The
interacNon
is
fairly
rich
...
The
behaviour
of
the
system,
however,
is
not
determined
by
the
exact
amount
of
interacNons.
dynamically,
(iv)
...
interacNons
are
non-­‐linear
...
(v)
The
interacNons
usually
have
a
fairly
short
range,
i.e.
informaNon
is
received
primarily
from
non-­‐linear
and
immediate
neighbours
...
This
does
not
preclude
wide
ranging
influence
-­‐
since
interacNon
is
rich,
the
route
from
one
element
to
any
other
can
usually
be
covered
in
a
few
steps.
As
a
result
rich
The
the
influence
gets
modulated
along
the
way.
(vi)
There
are
loops
in
the
interacNons.
The
effect
of
any
acNvity
can
feed
back
onto
itself,
interacNons
someNmes
directly,
someNmes
aVer
a
number
of
intervening
stages.
This
feedback
can
be
posiNve
...
or
negaNve...
recurrency.
can
also
be
(vii)
Complex
systems
are
usually
open
systems...
it
is
oVen
difficult
to
define
the
border
of
a
complex
system
...
the
scope
...
is
...
determined
by
the
purpose
of
the
descrip.on
of
the
thought
of
as
the
system,
and
is
...
influenced
by
the
posiNon
of
the
observer...
framing.
(viii)
Complex
systems
operate
under
condiNons
far
from
from
equilibrium.
...
Equilibrium
is
transference
of
another
word
for
death.
(xi)
Complex
systems
have
a
history.
Not
only
do
they
evolve
through
Nme,
but
their
past
is
co-­‐
responsible
for
their
present
behaviour.
informa.on
(x)
Each
element
in
the
system
is
ignorant
of
the
behaviour
of
the
system
as
a
whole.
Complexity
&Postmodernism,
Paul
Cilliers,
1998

13. many
(i)
Complex
systems
consist
of
a
large
number
of
elements
...
convenNonal
means
...
cease
to
assist
in
any
understanding
of
the
system.
elements
(ii)
In
order
to
consNtute
a
complex
system,
the
elements
have
to
interact,
and
this
interacNon
Complex
must
be
dynamic.
The
interacNons
do
not
have
to
be
physical;
they
can
also
be
thought
of
as
interact
the
transference
of
informa.on.
systems
are
(iii)
The
interacNon
is
fairly
rich
...
The
behaviour
of
the
system,
however,
is
not
determined
by
the
exact
amount
of
interacNons.
dynamically,
open
systems
(iv)
...
interacNons
are
non-­‐linear
...
(v)
The
interacNons
usually
have
a
fairly
short
range,
i.e.
informaNon
is
received
primarily
from
non-­‐linear
and
immediate
neighbours
...
This
does
not
preclude
wide
ranging
influence
-­‐
since
interacNon
is
rich,
the
route
from
one
element
to
any
other
can
usually
be
covered
in
a
few
steps.
As
a
result
rich
The
the
influence
gets
modulated
along
the
way.
(vi)
There
are
loops
in
the
interacNons.
The
effect
of
any
acNvity
can
feed
back
onto
itself,
interacNons
someNmes
directly,
someNmes
aVer
a
number
of
intervening
stages.
This
feedback
can
be
posiNve
...
or
negaNve...
recurrency.
can
also
be
(vii)
Complex
systems
are
usually
open
systems...
it
is
oVen
difficult
to
define
the
border
of
a
complex
system
...
the
scope
...
is
...
determined
by
the
purpose
of
the
descrip.on
of
the
thought
of
as
the
system,
and
is
...
influenced
by
the
posiNon
of
the
observer...
framing.
(viii)
Complex
systems
operate
under
condiNons
far
from
from
equilibrium.
...
Equilibrium
is
transference
of
another
word
for
death.
(xi)
Complex
systems
have
a
history.
Not
only
do
they
evolve
through
Nme,
but
their
past
is
co-­‐
responsible
for
their
present
behaviour.
informa.on
(x)
Each
element
in
the
system
is
ignorant
of
the
behaviour
of
the
system
as
a
whole.
Complexity
&Postmodernism,
Paul
Cilliers,
1998

14. many
Complex
(i)
Complex
systems
consist
of
a
large
number
of
elements
...
convenNonal
means
...
cease
to
assist
in
any
understanding
of
the
system.
elements
systems
(ii)
In
order
to
consNtute
a
complex
system,
the
elements
have
to
interact,
and
this
interacNon
Complex
must
be
dynamic.
The
interacNons
do
not
have
to
be
physical;
they
can
also
be
thought
of
as
interact
the
transference
of
informa.on.
systems
are
have
a
(iii)
The
interacNon
is
fairly
rich
...
The
behaviour
of
the
system,
however,
is
not
determined
by
the
exact
amount
of
interacNons.
dynamically,
usually
open
(iv)
...
interacNons
are
non-­‐linear
... history
(v)
The
interacNons
usually
have
a
fairly
short
range,
i.e.
informaNon
is
received
primarily
from
non-­‐linear
and
systems
immediate
neighbours
...
This
does
not
preclude
wide
ranging
influence
-­‐
since
interacNon
is
rich,
the
route
from
one
element
to
any
other
can
usually
be
covered
in
a
few
steps.
As
a
result
rich
The
the
influence
gets
modulated
along
the
way.
(vi)
There
are
loops
in
the
interacNons.
The
effect
of
any
acNvity
can
feed
back
onto
itself,
interacNons
someNmes
directly,
someNmes
aVer
a
number
of
intervening
stages.
This
feedback
can
be
posiNve
...
or
negaNve...
recurrency.
can
also
be
(vii)
Complex
systems
are
usually
open
systems...
it
is
oVen
difficult
to
define
the
border
of
a
complex
system
...
the
scope
...
is
...
determined
by
the
purpose
of
the
descrip.on
of
the
thought
of
as
the
system,
and
is
...
influenced
by
the
posiNon
of
the
observer...
framing.
(viii)
Complex
systems
operate
under
condiNons
far
from
from
equilibrium.
...
Equilibrium
is
transference
of
another
word
for
death.
(xi)
Complex
systems
have
a
history.
Not
only
do
they
evolve
through
Nme,
but
their
past
is
co-­‐
responsible
for
their
present
behaviour.
informa.on
(x)
Each
element
in
the
system
is
ignorant
of
the
behaviour
of
the
system
as
a
whole.
Complexity
&Postmodernism,
Paul
Cilliers,
1998

15. many
Complex
(i)
Complex
systems
consist
of
a
large
number
of
elements
...
convenNonal
means
...
cease
to
assist
in
any
understanding
of
the
system.
elements
systems
(ii)
In
order
to
consNtute
a
complex
system,
the
elements
have
to
interact,
and
this
interacNon
Complex
must
be
dynamic.
The
interacNons
do
not
have
to
be
physical;
they
can
also
be
thought
of
as
interact
the
transference
of
informa.on.
systems
are
have
a
(iii)
The
interacNon
is
fairly
rich
...
The
behaviour
of
the
system,
however,
is
not
determined
by
the
exact
amount
of
interacNons.
dynamically,
usually
open
(iv)
...
interacNons
are
non-­‐linear
... history
(v)
The
interacNons
usually
have
a
fairly
short
range,
i.e.
informaNon
is
received
primarily
from
non-­‐linear
and
systems
immediate
neighbours
...
This
does
not
preclude
wide
ranging
influence
-­‐
since
interacNon
is
rich,
the
route
from
one
element
to
any
other
can
usually
be
covered
in
a
few
steps.
As
a
result
rich
The
the
influence
gets
modulated
along
the
way.
(vi)
There
are
loops
in
the
interacNons.
The
effect
of
any
acNvity
can
feed
back
onto
itself,
interacNons
someNmes
directly,
someNmes
aVer
a
number
of
intervening
stages.
This
feedback
can
be
posiNve
...
or
negaNve...
recurrency.
can
also
be
interacNons
(vii)
Complex
systems
are
usually
open
systems...
it
is
oVen
difficult
to
define
the
border
of
a
complex
system
...
the
scope
...
is
...
determined
by
the
purpose
of
the
descrip.on
of
the
thought
of
as
the
system,
and
is
...
influenced
by
the
posiNon
of
the
observer...
framing. have
a
short
(viii)
Complex
systems
operate
under
condiNons
far
from
from
equilibrium.
...
Equilibrium
is
range
and
wide
transference
of
another
word
for
death.
(xi)
Complex
systems
have
a
history.
Not
only
do
they
evolve
through
Nme,
but
their
past
is
co-­‐
responsible
for
their
present
behaviour. ranging
informa.on influence
(x)
Each
element
in
the
system
is
ignorant
of
the
behaviour
of
the
system
as
a
whole.
Complexity
&Postmodernism,
Paul
Cilliers,
1998

16. many
Complex
(i)
Complex
systems
consist
of
a
large
number
of
elements
...
convenNonal
means
...
cease
to
assist
in
any
understanding
of
the
system.
elements
systems
(ii)
In
order
to
consNtute
a
complex
system,
the
elements
have
to
interact,
and
this
interacNon
Complex
must
be
dynamic.
The
interacNons
do
not
have
to
be
physical;
they
can
also
be
thought
of
as
interact
the
transference
of
informa.on.
systems
are
have
a
(iii)
The
interacNon
is
fairly
rich
...
The
behaviour
of
the
system,
however,
is
not
determined
by
the
exact
amount
of
interacNons.
dynamically,
usually
open
(iv)
...
interacNons
are
non-­‐linear
... history
(v)
The
interacNons
usually
have
a
fairly
short
range,
i.e.
informaNon
is
received
primarily
from
non-­‐linear
and
systems
immediate
neighbours
...
This
does
not
preclude
wide
ranging
influence
-­‐
since
interacNon
is
rich,
the
route
from
one
element
to
any
other
can
usually
be
covered
in
a
few
steps.
As
a
result
rich
The
the
influence
gets
modulated
along
the
way.
(vi)
There
are
loops
in
the
interacNons.
The
effect
of
any
acNvity
can
feed
back
onto
itself,
interacNons
someNmes
directly,
someNmes
aVer
a
number
of
intervening
stages.
This
feedback
can
be
posiNve
...
or
negaNve...
recurrency.
can
also
be
interacNons
(vii)
Complex
systems
are
usually
open
systems...
it
is
oVen
difficult
to
define
the
border
of
a
complex
system
...
the
scope
...
is
...
determined
by
the
purpose
of
the
descrip.on
of
the
thought
of
as
the
system,
and
is
...
influenced
by
the
posiNon
of
the
observer...
framing. have
a
short
(viii)
Complex
systems
operate
under
condiNons
far
from
from
equilibrium.
...
Equilibrium
is
range
and
wide
There
transference
of
another
word
for
death.
(xi)
Complex
systems
have
a
history.
Not
only
do
they
evolve
through
Nme,
but
their
past
is
co-­‐
ranging
are
loops
in
responsible
for
their
present
behaviour.
informa.on influence
(x)
Each
element
in
the
system
is
ignorant
of
the
behaviour
of
the
system
as
a
whole.
the
interacNons Complexity
&Postmodernism,
Paul
Cilliers,
1998

17. many
Complex
(i)
Complex
systems
consist
of
a
large
number
of
elements
...
convenNonal
means
...
cease
to
assist
in
any
understanding
of
the
system.
elements
systems
(ii)
In
order
to
consNtute
a
complex
system,
the
elements
have
to
interact,
and
this
interacNon
Complex
must
be
dynamic.
The
interacNons
do
not
have
to
be
physical;
they
can
also
be
thought
of
as
interact
the
transference
of
informa.on.
systems
are
have
a
(iii)
The
interacNon
is
fairly
rich
...
The
behaviour
of
the
system,
however,
is
not
determined
by
the
exact
amount
of
interacNons.
dynamically,
usually
open
(iv)
...
interacNons
are
non-­‐linear
... history
(v)
The
interacNons
usually
have
a
fairly
short
range,
i.e.
informaNon
is
received
primarily
from
non-­‐linear
and
systems
immediate
neighbours
...
This
does
not
preclude
wide
ranging
influence
-­‐
since
interacNon
is
rich,
the
route
from
one
element
to
any
other
can
usually
be
covered
in
a
few
steps.
As
a
result
rich
Complex
The
the
influence
gets
modulated
along
the
way.
(vi)
There
are
loops
in
the
interacNons.
The
effect
of
any
acNvity
can
feed
back
onto
itself,
Systems
interacNons
someNmes
directly,
someNmes
aVer
a
number
of
intervening
stages.
This
feedback
can
be
posiNve
...
or
negaNve...
recurrency.
operate
far
from
can
also
be
interacNons
(vii)
Complex
systems
are
usually
open
systems...
it
is
oVen
difficult
to
define
the
border
of
a
equilibrium
complex
system
...
the
scope
...
is
...
determined
by
the
purpose
of
the
descrip.on
of
the
thought
of
as
the
system,
and
is
...
influenced
by
the
posiNon
of
the
observer...
framing. have
a
short
(viii)
Complex
systems
operate
under
condiNons
far
from
from
equilibrium.
...
Equilibrium
is
range
and
wide
There
transference
of
another
word
for
death.
(xi)
Complex
systems
have
a
history.
Not
only
do
they
evolve
through
Nme,
but
their
past
is
co-­‐
ranging
are
loops
in
responsible
for
their
present
behaviour.
informa.on influence
(x)
Each
element
in
the
system
is
ignorant
of
the
behaviour
of
the
system
as
a
whole.
the
interacNons Complexity
&Postmodernism,
Paul
Cilliers,
1998

18. many
Complex
(i)
Complex
systems
consist
of
a
large
number
of
elements
...
convenNonal
means
...
cease
to
assist
in
any
understanding
of
the
system.
elements
systems
(ii)
In
order
to
consNtute
a
complex
system,
the
elements
have
to
interact,
and
this
interacNon
Complex
must
be
dynamic.
The
interacNons
do
not
have
to
be
physical;
they
can
also
be
thought
of
as
interact
the
transference
of
informa.on.
systems
are
have
a
(iii)
The
interacNon
is
fairly
rich
...
The
behaviour
of
the
system,
however,
is
not
determined
by
the
exact
amount
of
interacNons.
dynamically,
usually
open
(iv)
...
interacNons
are
non-­‐linear
... history
Each
(v)
The
interacNons
usually
have
a
fairly
short
range,
i.e.
informaNon
is
received
primarily
from
non-­‐linear
and
systems
immediate
neighbours
...
This
does
not
preclude
wide
ranging
influence
-­‐
since
interacNon
is
rich,
the
route
from
one
element
to
any
other
can
usually
be
covered
in
a
in
tsteps.
As
a
result
element
few
he
rich
Complex
The
the
influence
gets
modulated
along
the
way.
system
is
ignorant
(vi)
There
are
loops
in
the
interacNons.
The
effect
of
any
acNvity
can
feed
back
onto
itself,
Systems
interacNons
of
the
behaviour
of
someNmes
directly,
someNmes
aVer
a
number
of
intervening
stages.
This
feedback
can
be
posiNve
...
or
negaNve...
recurrency.
operate
far
from
(vii)
Complex
systems
are
usually
open
systems...
it
is
oVen
difficult
to
define
the
aorder
of
a
the
system
as
b
can
also
be
interacNons
whole
equilibrium
complex
system
...
the
scope
...
is
...
determined
by
the
purpose
of
the
descrip.on
of
the
thought
of
as
the
system,
and
is
...
influenced
by
the
posiNon
of
the
observer...
framing. have
a
short
(viii)
Complex
systems
operate
under
condiNons
far
from
from
equilibrium.
...
Equilibrium
is
range
and
wide
There
transference
of
another
word
for
death.
(xi)
Complex
systems
have
a
history.
Not
only
do
they
evolve
through
Nme,
but
their
past
is
co-­‐
ranging
are
loops
in
responsible
for
their
present
behaviour.
informa.on influence
(x)
Each
element
in
the
system
is
ignorant
of
the
behaviour
of
the
system
as
a
whole.
the
interacNons Complexity
&Postmodernism,
Paul
Cilliers,
1998

19. many
Complex
(i)
Complex
systems
consist
of
a
large
number
of
elements
...
convenNonal
means
...
cease
to
assist
in
any
understanding
of
the
system.
elements
systems
(ii)
In
order
to
consNtute
a
complex
system,
the
elements
have
to
interact,
and
this
interacNon
Complex
must
be
dynamic.
The
interacNons
do
not
have
to
be
physical;
they
can
also
be
thought
of
as
interact
the
transference
of
informa.on.
systems
are
have
a
(iii)
The
interacNon
is
fairly
rich
...
The
behaviour
of
the
system,
however,
is
not
determined
by
the
exact
amount
of
interacNons.
dynamically,
usually
open
(iv)
...
interacNons
are
non-­‐linear
... history
Each
(v)
The
interacNons
usually
have
a
fairly
short
range,
i.e.
informaNon
is
received
primarily
from
non-­‐linear
and
systems
immediate
neighbours
...
This
does
not
preclude
wide
ranging
influence
-­‐
since
interacNon
is
What
rich,
the
route
from
one
element
to
any
other
can
usually
be
covered
in
a
in
tsteps.
As
a
result
element
few
he
rich
concrete
Complex
The
the
influence
gets
modulated
along
the
way.
system
is
ignorant
(vi)
There
are
loops
in
the
interacNons.
The
effect
of
any
acNvity
can
feed
back
onto
itself,
someNmes
directly,
of
examples
someNmes
aVer
a
number
of
intervening
he
behaviour
oan
be
Systems
interacNons
of
t stages.
This
feedback
c f
complex
systems
posiNve
...
or
negaNve...
recurrency.
operate
far
from
(vii)
Complex
systems
are
usually
open
systems...
it
is
oVen
difficult
to
define
the
aorder
of
a
the
system
as
b
can
also
be
interacNons
complex
system
...
the
of
...
is
...
determined
by
the
purpose
of
the
descrip.on
of
the
can
you
think
scope
whole
equilibrium
thought
of
as
the
system,
and
is
...
influenced
by
the
posiNon
of
the
observer...
framing.
NOW? have
a
short
(viii)
Complex
systems
operate
under
condiNons
far
from
from
equilibrium.
...
Equilibrium
is
range
and
wide
There
transference
of
another
word
for
death.
(xi)
Complex
systems
have
a
history.
Not
only
do
they
evolve
through
Nme,
but
their
past
is
co-­‐
ranging
are
loops
in
responsible
for
their
present
behaviour.
informa.on influence
(x)
Each
element
in
the
system
is
ignorant
of
the
behaviour
of
the
system
as
a
whole.
the
interacNons Complexity
&Postmodernism,
Paul
Cilliers,
1998

20. Brains,
bacteria,
immune
systems,
the
Internet,
countries,
gardens,
ciLes,
beehives…
They’re
all
complex
adapLve
systems.

21. A
team
is
a
complex
adapLve
system
(CAS),
because
it
consists
of
parts
(people)
that
form
a
system
(team),
which
shows
complex
behavior
while
it
keeps
adap.ng
to
a
changing
environment.

22. Chaos
is
any
state
of
confusion
or
disorder,
randomness,
a
lack
of
intelligible
pattern
or
combination
hVp://en.wikipedia.org/wiki/Chaos

23. Süddeutsche
Zeitung,
Nr.
176,
1.
August
2012

24. Kitty Kraus, People’s Choice Prize at the Hamburgerbahnhof 2011

25. The
Nunchaku
Bruce
Lee
vs
Danny
Inosanto,
"Game
of
Death"
(1978)

26. Once
there
was
a
software
business
with
unhappy
customers

27. Customer
satisfaction
was
low
because
of
low
quality
and
productivity

28. Quality
and
productivity
were
low
because
there
was
lack
of
skills
and
discipline

29. Customer
dissatisfaction
increased
pressure
on
teams

30. Stress
at
work
meant
no
time
for
education

31. No
education
meant
no
skills
and
no
discipline

32. Customer
pressure
led
to
unhappy
teams

33. Lack
of
skills
and
unhappy
customers
added
to
decreasing
motivation

34. Decreased
motivation
added
to
decreasing
productivity

35. We
call
this
a
Causal
Loop
Diagram
(Some
call
it
a
Diagram
of
Effects)

36. It
shows
the
business
suffered
from
vicious
cycles

37. And
not
just
one,
but
many

38. Management
saw
revenues
declining

39. They
tried
to
support
improvement
while
cutting
budgets

40. Meanwhile,
technological
pressure
was
increasing
And
due
to
the
crisis,
economic
pressure
also
went
up

41. Needless
to
say,
this
business
was
DOOMED

42. Grow
Structure
Prinzessinnengärten
Berlin

43. „...organizaNons
which
design
systems
...
are
constrained
to
produce
designs
which
are
copies
of
the
com-­‐
municaNon
structures
of
these
organizaNons.“
Conway’s
law

44. Darkness
Principle

46. Misfit by Thomas Grünfeld

47. Agile
Agile
Team
Startup

48. Step
1:
Product
"The
minimum
plan
necessary
to
start
a
Scrum
project
consists
of
a
vision
and
a
Product
Backlog"

49. Step
1:
Product
Co-­‐Create
the
Team
Vision
and
iniNal
Product
Backlog
with
the
Product
Owners

50. Step
2:
Journey
Lines
fosters
self-­‐organizaNon
and
cross-­‐funcNonal
behavior
because
it
reveals
a
person’s
skills,
experiences,
background.
This
way,
the
rest
of
the
team
knows
what
this
person
“brings
to
the
party.”
Journey Lines by Lyssa Adkins

51. Step
3:
Grow
Structure
Co-­‐Design
the
team-­‐
structure
and
decide
who
is
in
which
team,
agree
on
the
roles
and
what
the
teams
want
to
achieve
together.
Meddlers Game by Jurgen Appelo (Management 3.0)

52. Step
3:
Grow
Structure
Choose
team
members
according
to
interest
in
the
main
feature
area(s)
and
who
wants
to
work
together
Meddlers Game by Jurgen Appelo (Management 3.0)

53. Step
3:
Grow
Structure
Decide
on
structure
for
first
teams
in
fish
bowl
hVp://en.wikipedia.org/wiki/Fishbowl_(conversaLon)

54. Complexity Thinking
1. Address
complexity
with
complexity
2. Use
a
diversity
of
perspecNves
3. Assume
dependence
on
context
4. Assume
subjecNvity
and
coevoluNon
5. AnNcipate,
adapt,
explore
6. Develop
models
in
collaboraNon
7. Shorten
the
feedback
cycle
8. Steal
and
tweak

55. Start
Complexity
Doing
When Faith Moves Mountains by Francis Alÿs

56. For
a
book
list
and
references
write
an
e-­‐mail
to
stefan.haas@haaslab.net
or
contact
me
on
twiher
@haaslab

57. QuesNons?