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Out of the Box Social Media
                                        By Kelly Noble
         for the Real Estate Industry
Thursday, October 13, 2011
Social Media Geek

         • Myspace member since 2004
         • Facebook member since 2006
         • LinkedIn member since 2008
         • Twitter member since 2009
         • Google+ member since 2011

Thursday, October 13, 2011
What you will learn today

     • The basics of Internet Media Marketing
     • Why use Social Media?
     • BRIEF overview of Facebook, LinkedIn & Twitter
     • How to set up a Facebook Ad
     • How QR Codes can help your real estate business
     • Time saving tips
     • Finding content to share
     • Email Marketing Best Practices




Thursday, October 13, 2011
Then Vs. Now



     • Companies talked AT the       • We can communicate back
       customers
                                     • We are more diverse and
     • We were easier to target        different
       and categorize
                                     • We are more savvy and
     • We were believers               educated consumers




Thursday, October 13, 2011
Building Blocks


     • Listen

     • Communicate

     • Share




       Your foundation should be about the customer not you.


Thursday, October 13, 2011
Social Media is just one piece of the puzzle
                                     Tie it all together



Thursday, October 13, 2011
Why Social Media Marketing?



                •     Join the Conversation

                •     Build Relationships

                •     Brand Awareness

                •     Search Engine Optimization

                •     Provide a collaborative environment for prospects and
                      customers.




Thursday, October 13, 2011
Before you start,
     ask yourself these questions:

     • What am I trying to accomplish with Social Media?

     • What are my customer’s most pressing challenges and how can I
       help solve them?

     • What are the most effective tools for delivering my message?

     • How can I build enduring relationships that turn strangers into
       lifetime customers?

        From: Mitch Meyerson, Author of Mastering Online Marketing.
        www.MitchMeyerson.com



Thursday, October 13, 2011
•     There are over 800 million active Facebook (500
                million this time last year)

          •     Facebook supports over 70 languages

          •     71.2% of the US web audience is on Facebook

          •     There are more than 350 million active users currently
                accessing Facebook through their mobile devices



Thursday, October 13, 2011
Facebook Tips

    •     Create a Facebook Fan Page

    •     Welcome visitors with a custom
          welcome page

    •     Have a larger custom logo

    •     At 25 Fans create a vanity URL

        •     Example: fb.com/stellar247

        •     Go to: fb.com/username

    •     Regular updates

    •     Always remember the 80/20 rule of
          posting


Thursday, October 13, 2011
Tagging 101



                             Here I have tagged Wember Inc in my message so
                             that this message not only shows up on my wall but
                             also to the Wember Inc. Wall. Also the tag becomes a
                             link to that page’s wall.


       Steps:
       1.Your PAGE must like the page you wish to tag prior to doing a tag.
       2.Start typing your message and when you want to tag you use the “@”
       sign. So if you wanted to tag Stellar247 you would type @stellar247.
       3.Once you start typing the @username the page you wish to tag will
       show up in the drop down menu. Select the page you want to tag.
       4.Continue sharing your message as you normally would.



Thursday, October 13, 2011
Facebook Ads
               ‣     Target by Demographics, location & Interest
               ‣     Very inexpensive (ads start at .10 per click!)
               ‣     Direct to Facebook Business page or outside link.
               ‣     Easy to use
               ‣     Choose to target based upon CPC (Cost Per Click) or
                     CPM (Cost Per Impression)
               ‣     Your ad can have up to 135 characters which is nearly
                     twice as much as Google.




Thursday, October 13, 2011
2 Ways to get to the Facebook Ad dashboard




                                      1
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2
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Thursday, October 13, 2011
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Thursday, October 13, 2011
Military Ad

                             50.00




Thursday, October 13, 2011
•     115 million users world wide

               •     64 million users in North America

               •     Used by 69 of the Fortune 100 Companies

               •     Professional Networking Site Launched in 2003

               •     Ages 45+ is the largest age demographic




Thursday, October 13, 2011
LI Tips
                                 Increase your visibility
                                   • Optimize your profile
                                   • Add connections

                                Improve your connectivity
                                  • Show all your affiliations in your profile: Past
                                    employment and companies, schools,
                                    associations and activities.
                                  • Join groups

                                Improve your Google rank
                                  • Make your profile public
                                  • Customize your URL
                                  • Use Keywords

                                Perform/Utilize
                                  • Check references
                                  • Look into companies
                                  • Search for new employees and service providers
                                  • Find content
                                  • Get business
                                  • Ask for recommendations


Thursday, October 13, 2011
Share more




Thursday, October 13, 2011
Thursday, October 13, 2011
Thursday, October 13, 2011
• First ever tweet was in 2006
         • There are currently 1 billion tweets every week
         • Nearly 50 million people log on each day
         • There are currently 200m registered users with a growth
             continuing at a higher pace than before.
         • 182% increase in the number of users tweeting from mobile
             devices in the past year.


Thursday, October 13, 2011
Grow Your Following




               •     Register your profile on Twellow.com

               •     Find people to follow who you want to have follow you
                     back

               •     Follow the followers of others

               •     Only follow active users

               •     Unfollow those who do not follow you back within at
                     least 48 hours


Thursday, October 13, 2011
Twitter Tips




             •     Re-name your profile photo prior to uploading so that it
                   will be indexed by Google.

             •     Only use 120 characters if you want to have your full
                   message re-tweeted.

             •     Use keywords in your profile bio as well as some of your
                   tweets so you will be found.

             •     Use a headshot rather than a logo

             •     Submit your profile to directories
Thursday, October 13, 2011
Thursday, October 13, 2011
QR Codes are barcodes on steroids.




Thursday, October 13, 2011
How does it work?




Thursday, October 13, 2011
Apps for scanning QR Codes

     Droid: QRDroid via the App store on your phone


    iPhone: Scan | iTunes App Store via One Thing Well


       Blackberry: QR Code Scanner Pro via App World




Thursday, October 13, 2011
Practical Uses of QR Codes


                   •    The back (or front and back) of your business card.
                   •    Your brochures and other marketing materials.
                   •    The sides of trucks and trailers.
                   •    Product tags and packaging
                   •    Convention and event name tags
                   •    Event ticket stubs
                   •    Point-of-sale receipts

                  And...


                                   Real Estate Marketing


Thursday, October 13, 2011
Real Estate Marketing




                     QR Codes for Real Estate




Thursday, October 13, 2011
There are many great ways to use
       QR Codes in your Real Estate
               marketing...




Thursday, October 13, 2011
Thursday, October 13, 2011
Thursday, October 13, 2011
Other great ways to use QR Codes in
   your Real Estate marketing...

                             1   QR Codes On Sign Riders.
                             2   Property flyers.
                             3   Event or Open House Information.
                             4   Real Estate Magazine Ads.
                             5   Business Cards.




Thursday, October 13, 2011
Top 3 Mistakes & How to Fix Them



       1. Directing consumers to a regular website.

       2. Not thinking big enough

        3. Putting QR Codes where they don’t belong.




Thursday, October 13, 2011
Make your own QR Codes

                             http://www.qrstuff.com/


        http://rasoftwarefactory.com/qr-generator/




Thursday, October 13, 2011
Thursday, October 13, 2011
Email Marketing
         Common email-marketing rookie mistakes, including:
         •    Not having permission
         •    Confusing transactional emails with email marketing
         •    Assuming people remember who you are
         •    Writing like a used-car salesman
         •    Ignoring campaign reports




Thursday, October 13, 2011
Mistake:
            Assuming People Actually Want To
            Hear From You


             •     They didn't specifically ask for emails from you.

             •     Know that it's different if someone sends one email
                   directly to you, with a sales pitch. But when that same
                   person crosses the line and "blasts" his sales pitch to an
                   entire list of people, it quickly becomes spam.

             •     If they know you, but they haven't exactly opted-in for
                   newsletters from you...




Thursday, October 13, 2011
Mistake:
            Writing Like A Used Car Salesman
                     Don't use pushy sales copy, like "BUY NOW!!!!" or "LIMITED
                      TIME OFFER!!!" in email. It's obnoxious. Spam filters will
                   penalize you for using what they consider "spammy" content.


                                    What flag’s a Spam filter:
              •   Going crazy with exclamation points!!!!!!
              •   USING ALL CAPS--IT'S LIKE YELLING IN EMAIL.
              •   Coloring fonts bright red or green
              •   Using the word "test" in the subject line
              •   Creating an HTML email that’s nothing but one big image, with little or no
                  text




Thursday, October 13, 2011
Mistake:
            Ignoring Campaign Reports

                  Check your email stats after every single campaign you
                  send. Look for trends. Make changes to campaigns to see
                  if you can improve your open rates, click rates, and most
                  importantly, conversions. What's the best day to send
                  your emails? What's the best time? How can slight
                  adjustments to your template affect sales? Remember:
                  Always be checking.




Thursday, October 13, 2011
Mistake:
            Not Having Permission

             Email newsletters, coupons and promotions are
             considered marketing or commercial emails. If you send
             marketing email to a list of people without their
             permission, then you're sending unsolicited commercial
             email (UCE), otherwise known as spam. Understand
             where that line is drawn, because if you cross it, you can
             expect a call from the FTC for violating their CAN-SPAM
             law.




Thursday, October 13, 2011
The CAN-SPAM Act of 2003



         Never use deceptive headers, from-names, reply-tos, or subject lines.
     • You must always provide an unsubscribe link.
     • Remove recipients from your list within 10 business days.
     • The unsubscribe link must work for at least 30 days after sending.
     • You must include your physical mailing address in the email (PO
       Boxes are not sufficient).




Thursday, October 13, 2011
Make it Easy




Thursday, October 13, 2011
Thursday, October 13, 2011
•   Use Hootsuite Pro to not only organize,
                                 schedule and consolidate your social
                                 media efforts but also track analytics.

                             •   Use the link: http://hootsuite.com/
                                 p_5014 for a 30 day free trial
                                 With a Pro Account You Get:
                                 •   Unlimited Social Network Profiles
                                 •   Unlimited RSS / Atom Feeds
                                 •   1 Free Report
                                 •   Google Analytics
                                 •   1 Free Team Member
                                 •   Ad Free



Thursday, October 13, 2011
Thursday, October 13, 2011
Thursday, October 13, 2011
Thursday, October 13, 2011
Thursday, October 13, 2011
Tips for
                     Finding Content
               • Use LinkedIn, Twitter & Facebook
               • Google Alerts
               • Alltop.com - All topics organized and ready
                     for you to read and share!




Thursday, October 13, 2011
Thursday, October 13, 2011
Thursday, October 13, 2011
Take Aways
         •     Put the puzzle pieces together!

         •     Consistent Branding

         •     Make a good impression

         •     Create Value and build relationships/trust

         •     Share great content

         •     Use the right tools to save time & sanity

         •     Use new technologies to help build your brand on and offline

         •     Think outside the box BUT don’t break the law




Thursday, October 13, 2011
Always Remember...




Thursday, October 13, 2011
Thank you:




Thursday, October 13, 2011
Presented By:
                                    Kelly Noble
                                         Director
                                Stellar Media Marketing
                             www.stellarmediamarketing.com




                                  Questions? Email me:
                               stellarmediamkt@gmail.com

Thursday, October 13, 2011
Connect with me:

                             fb.com/stellar247
                             twitter.com/stellar247
                             linkedin.com/in/kellymnoble
                             StellarMediaMkt@gmail.com



Thursday, October 13, 2011

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Social media for real estate professionals class colorado springs

  • 1. Out of the Box Social Media By Kelly Noble for the Real Estate Industry Thursday, October 13, 2011
  • 2. Social Media Geek • Myspace member since 2004 • Facebook member since 2006 • LinkedIn member since 2008 • Twitter member since 2009 • Google+ member since 2011 Thursday, October 13, 2011
  • 3. What you will learn today • The basics of Internet Media Marketing • Why use Social Media? • BRIEF overview of Facebook, LinkedIn & Twitter • How to set up a Facebook Ad • How QR Codes can help your real estate business • Time saving tips • Finding content to share • Email Marketing Best Practices Thursday, October 13, 2011
  • 4. Then Vs. Now • Companies talked AT the • We can communicate back customers • We are more diverse and • We were easier to target different and categorize • We are more savvy and • We were believers educated consumers Thursday, October 13, 2011
  • 5. Building Blocks • Listen • Communicate • Share Your foundation should be about the customer not you. Thursday, October 13, 2011
  • 6. Social Media is just one piece of the puzzle Tie it all together Thursday, October 13, 2011
  • 7. Why Social Media Marketing? • Join the Conversation • Build Relationships • Brand Awareness • Search Engine Optimization • Provide a collaborative environment for prospects and customers. Thursday, October 13, 2011
  • 8. Before you start, ask yourself these questions: • What am I trying to accomplish with Social Media? • What are my customer’s most pressing challenges and how can I help solve them? • What are the most effective tools for delivering my message? • How can I build enduring relationships that turn strangers into lifetime customers? From: Mitch Meyerson, Author of Mastering Online Marketing. www.MitchMeyerson.com Thursday, October 13, 2011
  • 9. There are over 800 million active Facebook (500 million this time last year) • Facebook supports over 70 languages • 71.2% of the US web audience is on Facebook • There are more than 350 million active users currently accessing Facebook through their mobile devices Thursday, October 13, 2011
  • 10. Facebook Tips • Create a Facebook Fan Page • Welcome visitors with a custom welcome page • Have a larger custom logo • At 25 Fans create a vanity URL • Example: fb.com/stellar247 • Go to: fb.com/username • Regular updates • Always remember the 80/20 rule of posting Thursday, October 13, 2011
  • 11. Tagging 101 Here I have tagged Wember Inc in my message so that this message not only shows up on my wall but also to the Wember Inc. Wall. Also the tag becomes a link to that page’s wall. Steps: 1.Your PAGE must like the page you wish to tag prior to doing a tag. 2.Start typing your message and when you want to tag you use the “@” sign. So if you wanted to tag Stellar247 you would type @stellar247. 3.Once you start typing the @username the page you wish to tag will show up in the drop down menu. Select the page you want to tag. 4.Continue sharing your message as you normally would. Thursday, October 13, 2011
  • 12. Facebook Ads ‣ Target by Demographics, location & Interest ‣ Very inexpensive (ads start at .10 per click!) ‣ Direct to Facebook Business page or outside link. ‣ Easy to use ‣ Choose to target based upon CPC (Cost Per Click) or CPM (Cost Per Impression) ‣ Your ad can have up to 135 characters which is nearly twice as much as Google. Thursday, October 13, 2011
  • 13. 2 Ways to get to the Facebook Ad dashboard 1 Thursday, October 13, 2011
  • 22. Military Ad 50.00 Thursday, October 13, 2011
  • 23. 115 million users world wide • 64 million users in North America • Used by 69 of the Fortune 100 Companies • Professional Networking Site Launched in 2003 • Ages 45+ is the largest age demographic Thursday, October 13, 2011
  • 24. LI Tips Increase your visibility • Optimize your profile • Add connections Improve your connectivity • Show all your affiliations in your profile: Past employment and companies, schools, associations and activities. • Join groups Improve your Google rank • Make your profile public • Customize your URL • Use Keywords Perform/Utilize • Check references • Look into companies • Search for new employees and service providers • Find content • Get business • Ask for recommendations Thursday, October 13, 2011
  • 28. • First ever tweet was in 2006 • There are currently 1 billion tweets every week • Nearly 50 million people log on each day • There are currently 200m registered users with a growth continuing at a higher pace than before. • 182% increase in the number of users tweeting from mobile devices in the past year. Thursday, October 13, 2011
  • 29. Grow Your Following • Register your profile on Twellow.com • Find people to follow who you want to have follow you back • Follow the followers of others • Only follow active users • Unfollow those who do not follow you back within at least 48 hours Thursday, October 13, 2011
  • 30. Twitter Tips • Re-name your profile photo prior to uploading so that it will be indexed by Google. • Only use 120 characters if you want to have your full message re-tweeted. • Use keywords in your profile bio as well as some of your tweets so you will be found. • Use a headshot rather than a logo • Submit your profile to directories Thursday, October 13, 2011
  • 32. QR Codes are barcodes on steroids. Thursday, October 13, 2011
  • 33. How does it work? Thursday, October 13, 2011
  • 34. Apps for scanning QR Codes Droid: QRDroid via the App store on your phone iPhone: Scan | iTunes App Store via One Thing Well Blackberry: QR Code Scanner Pro via App World Thursday, October 13, 2011
  • 35. Practical Uses of QR Codes • The back (or front and back) of your business card. • Your brochures and other marketing materials. • The sides of trucks and trailers. • Product tags and packaging • Convention and event name tags • Event ticket stubs • Point-of-sale receipts And... Real Estate Marketing Thursday, October 13, 2011
  • 36. Real Estate Marketing QR Codes for Real Estate Thursday, October 13, 2011
  • 37. There are many great ways to use QR Codes in your Real Estate marketing... Thursday, October 13, 2011
  • 40. Other great ways to use QR Codes in your Real Estate marketing... 1 QR Codes On Sign Riders. 2 Property flyers. 3 Event or Open House Information. 4 Real Estate Magazine Ads. 5 Business Cards. Thursday, October 13, 2011
  • 41. Top 3 Mistakes & How to Fix Them 1. Directing consumers to a regular website. 2. Not thinking big enough 3. Putting QR Codes where they don’t belong. Thursday, October 13, 2011
  • 42. Make your own QR Codes http://www.qrstuff.com/ http://rasoftwarefactory.com/qr-generator/ Thursday, October 13, 2011
  • 44. Email Marketing Common email-marketing rookie mistakes, including: • Not having permission • Confusing transactional emails with email marketing • Assuming people remember who you are • Writing like a used-car salesman • Ignoring campaign reports Thursday, October 13, 2011
  • 45. Mistake: Assuming People Actually Want To Hear From You • They didn't specifically ask for emails from you. • Know that it's different if someone sends one email directly to you, with a sales pitch. But when that same person crosses the line and "blasts" his sales pitch to an entire list of people, it quickly becomes spam. • If they know you, but they haven't exactly opted-in for newsletters from you... Thursday, October 13, 2011
  • 46. Mistake: Writing Like A Used Car Salesman Don't use pushy sales copy, like "BUY NOW!!!!" or "LIMITED TIME OFFER!!!" in email. It's obnoxious. Spam filters will penalize you for using what they consider "spammy" content. What flag’s a Spam filter: • Going crazy with exclamation points!!!!!! • USING ALL CAPS--IT'S LIKE YELLING IN EMAIL. • Coloring fonts bright red or green • Using the word "test" in the subject line • Creating an HTML email that’s nothing but one big image, with little or no text Thursday, October 13, 2011
  • 47. Mistake: Ignoring Campaign Reports Check your email stats after every single campaign you send. Look for trends. Make changes to campaigns to see if you can improve your open rates, click rates, and most importantly, conversions. What's the best day to send your emails? What's the best time? How can slight adjustments to your template affect sales? Remember: Always be checking. Thursday, October 13, 2011
  • 48. Mistake: Not Having Permission Email newsletters, coupons and promotions are considered marketing or commercial emails. If you send marketing email to a list of people without their permission, then you're sending unsolicited commercial email (UCE), otherwise known as spam. Understand where that line is drawn, because if you cross it, you can expect a call from the FTC for violating their CAN-SPAM law. Thursday, October 13, 2011
  • 49. The CAN-SPAM Act of 2003 Never use deceptive headers, from-names, reply-tos, or subject lines. • You must always provide an unsubscribe link. • Remove recipients from your list within 10 business days. • The unsubscribe link must work for at least 30 days after sending. • You must include your physical mailing address in the email (PO Boxes are not sufficient). Thursday, October 13, 2011
  • 50. Make it Easy Thursday, October 13, 2011
  • 52. Use Hootsuite Pro to not only organize, schedule and consolidate your social media efforts but also track analytics. • Use the link: http://hootsuite.com/ p_5014 for a 30 day free trial With a Pro Account You Get: • Unlimited Social Network Profiles • Unlimited RSS / Atom Feeds • 1 Free Report • Google Analytics • 1 Free Team Member • Ad Free Thursday, October 13, 2011
  • 57. Tips for Finding Content • Use LinkedIn, Twitter & Facebook • Google Alerts • Alltop.com - All topics organized and ready for you to read and share! Thursday, October 13, 2011
  • 60. Take Aways • Put the puzzle pieces together! • Consistent Branding • Make a good impression • Create Value and build relationships/trust • Share great content • Use the right tools to save time & sanity • Use new technologies to help build your brand on and offline • Think outside the box BUT don’t break the law Thursday, October 13, 2011
  • 63. Presented By: Kelly Noble Director Stellar Media Marketing www.stellarmediamarketing.com Questions? Email me: stellarmediamkt@gmail.com Thursday, October 13, 2011
  • 64. Connect with me: fb.com/stellar247 twitter.com/stellar247 linkedin.com/in/kellymnoble StellarMediaMkt@gmail.com Thursday, October 13, 2011