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Beyond Chat: Digital Reference in Academic Libraries

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Stephen Francoeur
Stephen Francoeur

A presentation given at Princeton University Library, 7 August 2009.

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Beyond Chat:Digital Reference in Academic Libraries Stephen Francoeur Baruch College
Presentation Notes https://sites.google.com/site/princetontemple/home
Image: http://www.wordle.net/gallery/wrdl/1034118/IM_vs_Chat
Image: http://www.wordle.net/gallery/wrdl/1034135/Modes_of_Dig_Ref
Image: http://www.wordle.net/gallery/wrdl/1034140/coops
Image: http://www.wordle.net/gallery/wrdl/1034149/reusing

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Beyond Chat: Digital Reference in Academic Libraries