The Jamcracker Platform is a comprehensive services delivery and lifecycle management solution that aggregates all cloud services – public and/or private – within an enterprise and provides a central point of control, enabling enterprise IT departments to become their own cloud service brokers.

1. Consolidating Cloud Service Sprawl across the Enterprise Unifying Cloud Services Delivery & Management with the Jamcracker Platform, Enterprise Edition Steve Crawford VP Marketing and Business Development

2. Agenda About: Jamcracker at a Glance Issue: Enterprise Cloud Service Sprawl Solution: Jamcracker Platform for Enterprises Overview Use-Case Scenarios Key Features & Benefits Background: Existing customer examples

3. Jamcracker Unifies Cloud Services Founded in 2000 by K.B. Chandrasekhar (Previously founded Exodus Communications) Privately held with 200+ employees Offices in US, Europe and India Proven Platform, deployed globally Jamcracker unifies the aggregation, delivery and management of hybrid cloud services.

4. What We’re Announcing What: Jamcracker Platform, Enterprise Edition Why: Decentralized adoption of cloud service within Enterprises is causing Cloud Services Sprawl Casting a shadow on IT’s ability to manage compliance and control How: Jamcracker Platform, Enterprise Edition, unifies delivery & management of private/public cloud services Proven platform leverages 10 years of development and market experience

5. Cloud Services Sprawl in Enterprises As Clouds are adopted in an ad-hoc fashion… Public Clouds In the Enterprise …Enterprise IT risks losing control. Line-of-Business IT Admin Departments / Functional Roles SaaS IaaS PaaS Individual Employees Firewall

6. Causes Loss of Control for IT Fragmented IT poses a challenge for achieving end-to-end Visibility and Control IT Admin Department Individual Function End-Users Applications Public Clouds ERP PLM SCM Email CRM Conferencing Apps SaaS Business Apps Productivity Apps Web Services Dev & Test Cloud Platforms Development Environments Middleware PaaS Internal External External Infrastructure VM VM Infrastructure IaaS Hybrid Infrastructure Hypervisor Mainframe Client/ Server Virtualized Infrastructure

7. Consolidating Control & Compliance Admin & Reporting Compliance & Audit CIO IT Admin SSO & Role-based authorization Metering & Chargeback Helpdesk & Support Department Individual Function End - Users Self-service & provisioning Catalogue Management Applications Public Clouds ERP PLM SCM Email CRM Conferencing SaaS Business Apps Productivity Apps Aggregation & Federation Web Services Dev & Test Cloud Platforms Development Environments Middleware PaaS Internal External External Infrastructure VM VM Infrastructure IaaS Hybrid Infrastructure Hypervisor Mainframe Client/ Server Virtualized Infrastructure

8. With Unified Delivery & Management CIO IT Admin Unified Cloud Services Delivery and Management Department Individual Function End - Users Applications Public Clouds ERP PLM SCM Email CRM Conferencing SaaS Business Apps Productivity Apps Web Services Dev & Test Cloud Platforms Development Environments Middleware PaaS Internal External External Infrastructure VM VM Infrastructure IaaS Hybrid Infrastructure Hypervisor Mainframe Client/ Server Virtualized Infrastructure

9. Catalogue Management Self-Service fulfillment Service and User Provisioning Authentication, Authorization & Access Control IT Admin User and Service Administration Reporting and Auditing Helpdesk Ticketing & Support Billing Settlement Metering & Chargeback Jamcracker Platform Complete Cloud-Services Lifecycle Management Enterprise Integration Toolkit Cloud Services Integration Toolkit Standards-based, Extensible Platform Jamcracker Platform Architecture

10. Services Integration Public & Private Clouds Enterprise Systems Directory Servers (LDAP or AD) Billing & Accounting Helpdesk & Support Ticketing Systems Saas Iaas Paas

11. Enterprise Services Catalogue Jamcracker Services Catalogue - SaaS Offerings Cloud Services IT Services Security Communications Collaboration Mobility Applications Public & Private SaaS PaaS IaaS Jamcracker Services Catalogue - IaaS and PaaS Offerings The Jamcracker Platform Corporate IT Admin Enterprise Regional IT Admin Dept. IT Admin Department Line of Business Function GEO / Region Sub-regions Sub-departments Sub-Organizations Sub-Projects

12. IT Admin Use Case Service On-boarding &Catalogue Management 2 Automated Workflows 1 All Employees Public &Private Mktg. Dept Acct. Dept BillingWorkflow Helpdesk / Support Workflow ProvisioningWorkflow IT Admin Billing & Chargebacks Policy Enforcement & Auditing 3 5 Departments Line-of-Business Admin & Reporting 4 Metering & Billing Centralized Access Control Monitor Reporting

13. End-User Use Case Catalogue Browsing 1 Self-Service fulfillment 2 View , Browse Catalogues of approved Internal/ Public Services AutomatedWorkflow Manual Approvals Selected Services Access & Authorization Helpdesk, Ticketing & Support 3 4 Employee ID: 27056 Department: Marketing Ticket Routing Helpdesk console & Knowledgebase aggregation portal

14. Jamcracker Solution Summary Private/ Public Clouds Enterprise Service Catalogue ITConsumers Security/AAA Employee Department / LOB Dept. XYZ Catalogue Function Sales & Marketing Service Catalogue Unified Service Delivery and Management(inside or outside the firewall) IT Administrators Iaas Saas Paas Support Development & Testing Catalogue Reporting Chargeback

15. Platform Benefits

16. Jamcracker Services Delivery Network

17. Service Provider Marketplace Jamcracker Partners Telstra Partners Core Services Broadband Hosting Mobile Networking Voice Cloud Services Marketplace(s) Enterprises SMBs Channels Jamcracker Confidential & Proprietary

18. IT Provider Partner Ecosystem Next-Gen Devices Mobile Phones Applications Fixed IP Phones Marketplace 2.0 Desktops / Laptops Search, Preview, and Transaction Hub IP-enabled Systems Partners Xtended Enabled Networks End-Users

19. Thank You! Steve Crawford VP Marketing and Business Development