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HELLO
My name is Stevie
NetSquared Vancouver
NetSquared Community Manager
Workshops
Why do these two things go together
so well ?

Public
Relations

Community
Managers

Story
Telling
How many friends do you have on
facebook/Twitter/Linkedin ?
1000 fans for $100,000
1000 fans for $100,000
"A creator, such as an artist, musician, photographer,
craftsperson, performer, animator, designer,
videomaker, or author - in other words, anyone
producing works of art - needs to acquire only 1,000
True Fans to make a living."
-Kevin Kelly
PR

Community
Story
Telling

Story
Telling
Key Learning's from
• Crystal Henrickson from Invoke Media
• Stephanie from WildFire Effects
• Nicole Stewart from Nicole Stewart PR
What is a
community ?
“A tribe is a group of people connected to one
another, connected to a leader, and connected
to an idea. For millions of years, human beings
have been part of one tribe or another. A group
needs only two things to be a tribe: a shared
interest and a way to communicate.”
― Seth Godin, Tribes: We Need You to Lead Us
1. STRATEGIZE
•
•
•
•

Make a plan
Define your objectives
Know your audience
Define key messages
How to Build a community ?
S
W

You

S

W
How to Build a community ?
S
W

You

W

S

You build real relationships
Your community
Technology
Technology
Human
Resource

Human
Resource

OTHER

Consulting

OTHER

Consulting

Accounting

Accounting

Marketing
Marketing

Real Estate

Real Estate

Banking

Banking
Sales
Sales

You
Technology

Human
Resource

Technology

OTHER

Consulting

Human
Resource

Accounting

Marketing

Real Estate

Banking

Sales

Accounting

OTHER

Consulting

Marketing

Real Estate

Banking

Sales
How to Build a community ?
S
W

You

W

S

You build real relationships
Including PR
2. DO UNTO OTHERS…
•
•
•
•
•
•

Treat your relationships like gold
Make friends
Push and pull!
Don’t take rejection personally
Help the media out even if it doesn’t help you
Make the media a priority (time is money)
How to Build a community ?
PR

Community
Story
Telling

Social
media
How to Build a community online ?
• Choose one social media platform to be on Wear one hat well
• Be a connector
• Take it offline

Online

Offline
Connect with people online but build
relationships offline
• Be a connector
• Acknowledge everyone
• Empower your super engaged supporters Let them be a part of it
• Use Digital Story telling to take it back online
Online

Offline
Offline Events
90% of people wont be engaged enough to do more
9% is somewhat engaged and would actively support
1% is super engaged and would want to do more
90-9-

1

90% of people wont be engaged enough to do more
9% is somewhat engaged and would actively support
1% is super engaged and would want to do more
My Community/Network of
Entrepreneurs and Nonprofits
Technology

Human
Resource

Accounting

You

Consulting

Marketing

Real Estate

Banking

Sales
FINDING COMMON GROUND
SUCCESS =
STRATEGY + CREATIVITY + STORYTELLING
3. GET ON THE PRESS TRAIN
• Know what is newsworthy & listen
• Crawl before you walk
• Understand the media outlets and their
readers before you contact them
• Great visuals – not some crummy iPhone pics
(no offence!)
• Be creative & tell stories
4. PAY ATTENTION TO THE DETAILS
•
•
•
•
•
•
•

Watch out for spelling/grammar mistakes
Avoid attachments
Make use of your prime real estate
Keep it simple
Never expose your contacts
Email is king (unless someone calls you first)!
Think about your subject line
Digital Story Telling

Online

Offline
Story telling to grow your
community
Your community
Technology
Technology
Human
Resource

Human
Resource

OTHER

Consulting

OTHER

Consulting

Accounting

Accounting

Marketing
Marketing

Real Estate

Real Estate

Banking

Banking
Sales
Sales

You
Technology

Human
Resource

Technology

OTHER

Consulting

Human
Resource

Accounting

Marketing

Real Estate

Banking

Sales

Accounting

OTHER

Consulting

Marketing

Real Estate

Banking

Sales
Your community
Technology
Technology
Human
Resource

Human
Resource

OTHER

Consulting

OTHER

Consulting

Accounting

Accounting

Marketing
Marketing

Real Estate

Real Estate

Banking

Banking
Sales
Sales

Online
You

Technology

Human
Resource

Technology

OTHER

Consulting

Human
Resource

Accounting

Marketing

Real Estate

Banking

Sales

Accounting

OTHER

Consulting

Marketing

Real Estate

Banking

Sales
QUESTIONS?
Appendix
Digital Story telling tools
• http://newgen.ca/knowledgecenter/articles/nonprofit-story-telling-7digital-story-telling-tools-for-nonprofits/
5. LET’S GET PERSONAL…
• Use them if you must but nobody loves
generic email blasts
• Think about how to work with the parameters
of the outlet (online or off) to benefit both
parties
6. NOBODY LIKES A SPIN DOCTOR
• Work with what you’ve got. Don’t fabricate
stories. People want authenticity, not spin.
And yes, journalists and bloggers are people
too.
7. COOL. WE GOT PRESS.
• Thank people
• Share the love
• If applicable, PR the PR
8. FOR BETTER OR WORSE…
• Hope for the best, plan for the worst
• “It takes 20 years to build a reputation and 5
minutes to ruin it.” – Warren Buffett
• 5 Tips for Handling a PR Crisis: Assess, Admit,
Address, Atone, Adapt
8. FOR BETTER OR WORSE…
•
•
•
•
•
•

Focus on trust
Communicate early and often
Listen for others’ concerns
Share information
Simplify
Monitor all communication channels – always
know what other people are saying about
you!
What is Business Networking
What is Business Networking
Technology

Human
Resource

Accounting

You

Consulting

Marketing

Real Estate

Banking

Sales
Where are you currently ?
S
W

You

S

W
Where do you want to be ?
Technology

Legal

Accounting

S
Human
Resource

W

You

You

W

S

Consulting

Marketing

Real Estate

Banking

Sales
Professional Network
Technology
Technology
Human
Resource

Human
Resource

OTHER

Consulting

OTHER

Consulting

Accounting

Accounting

Marketing
Marketing

Real Estate

Real Estate

Banking

Banking
Sales
Sales

You
Technology

Human
Resource

Technology

OTHER

Consulting

Human
Resource

Accounting

Marketing

Real Estate

Banking

Sales

Accounting

OTHER

Consulting

Marketing

Real Estate

Banking

Sales
1
COMMIT TO BEING

THE BEST
2
DON’T BE AFRAID

TALK TO PEOPLE
Nov 29, 2013   stevie presentation on pr tips and tricks
Nov 29, 2013   stevie presentation on pr tips and tricks
Nov 29, 2013   stevie presentation on pr tips and tricks
Nov 29, 2013   stevie presentation on pr tips and tricks
Nov 29, 2013   stevie presentation on pr tips and tricks

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