Presentation by Stuart Barr from HighQ Solutions at the Janders Dean Law Firm Knowledge Management Conference in Sydney, Australia on 12th August 2010.

1. Janders Dean
KM Conference
12th August 2010
Stuart Barr

2. Introduction
Stuart Barr
Director, HighQ Solutions
‣ Freshfields 2004 - 2007
‣ Headshift 2007 - 2009
www.highqsolutions.com

3. HighQ Solutions
Fully-managed solutions
Class-leading enterprise dealrooms
Collaboration and knowledge sharing
Publishing and marketing platform
Banking Legal Technology Portal
Consulting and strategy
www.highqsolutions.com

4. Some of our clients
www.highqsolutions.com

5. Introduction
The UK Magic Circle - Innovators,
Disruptors or Just Different?
www.highqsolutions.com

6. Innovation
How are firms innovating?
Dealrooms
Relationships
Collaboration
Know-how
Online services
www.highqsolutions.com

7. REWIND
www.highqsolutions.com

8. Late 90s, early 2000s
Dot-com rush
‣ Land grab
‣ Linklaters
‣ Simmons & Simmons
‣ Innovative legal services
www.highqsolutions.com

9. 2004
‣ The first time firms collaborated
‣ Shared know-how repository
‣ Added value for key clients
‣ Unique proposition in the legal sector

10. 2005
‣ Group collaboration
‣ Client relationships
‣ Social tools
‣ Wikis
‣ Blogs
www.highqsolutions.com

11. 2006
‣ New extranet platform
‣ Hosted application
‣ Fully outsourced, managed solution
‣ First of its kind in the legal space

12. 2007
‣ New intranet
‣ Collaboration
‣ Wiki platform
‣ Lightweight solution

13. 2008
Clifford Chance
‣ New publications platform
‣ Alerters
‣ Cross border guides
‣ Fully outsourced solution

14. 2009
‣ Navigator
‣ Premium online product
‣ Highly profitable
‣ Disruptive

15. Parallel paths
Dealrooms
Relationships
Collaboration
Know-how
Online services
www.highqsolutions.com

16. PAUSE
www.highqsolutions.com

17. 2010

18. Industry trends
‣ Cloud computing
‣ Social computing
‣ Managed solutions
‣ Outsourcing
www.highqsolutions.com

19. Convergence
Dealrooms Relationships Collaboration
Know-how Publishing Products
www.highqsolutions.com

20. Next generation solutions
‣ Integrated online services
‣ Extranets
‣ Publishing and marketing
‣ Premium products
‣ Customised client portals

21. HighQ Publisher

22. Client portal pages

23. Video channels

24. Microsites

25. Next generation solutions
‣ Deeper client relationships
‣ Collaboration and interaction
‣ Networking and connections
‣ Personalisation and customisation
‣ Content discovery and sharing

26. HighQ SitePoint
www.highqsolutions.com

27. Document management
www.highqsolutions.com

28. Wikis
www.highqsolutions.com

29. Blogs
www.highqsolutions.com

30. Group task management
www.highqsolutions.com

31. Events calendar
www.highqsolutions.com

32. Personal profiles
www.highqsolutions.com

33. Next generation solutions
‣ Hosted services
‣ Rapid deployment and scalability
‣ Security and disaster recovery
‣ Economies of scale
‣ Predictable annual fees
‣ Low maintenance
‣ No up front costs
www.highqsolutions.com

34. Disruptive?

35. Challenges in the legal sector
Difficult times
Economic uncertainty
Pressure to reduce costs
Increased outsourcing
Productisation and commoditisation
www.highqsolutions.com

36. Challenges in the legal sector
Client demands
Value for money
Content aggregation
Personalised content
Pressure to reduce fees
www.highqsolutions.com

37. Challenges in the legal sector
Familiar problems
Costly internal systems
Budget and resource pressures
Lack of innovation and development
Inefficiencies and duplication
Legacy, disparate technology
www.highqsolutions.com

38. Dare to be different
If you get it right...
Gain an advantage
Differentiate your firm’s services
Respond to your clients’ needs
Develop innovative services
Disrupt the market
www.highqsolutions.com

39. Disruptive innovation
“
Improve a product or service in ways
that the market does not expect
”
www.highqsolutions.com

40. Questions
stuart.barr@highqsolutions.com
www.highqsolutions.com