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SOLVING BIZ PROBLEMS WITH SUGAR




Integrating your Website with SugarCRM
Tweet: #SCON12
                 04/21/12   ©2012 SugarCRM Inc. All rights reserved.   2
Reasons to Integrate Sugar & Website

   Capture Leads
   Surveys
   Registration Forms


Anything captured from your
website important to your business




Tweet: #SCON12
                               04/21/12   ©2012 SugarCRM Inc. All rights reserved.   3
Tools needed to Integrate Sugar & Website

   Any version of SugarCRM
       Workflows (provided in SugarCRM Pro and up)
       Logic Hooks
       Web services




Tweet: #SCON12
                                         04/21/12   ©2012 SugarCRM Inc. All rights reserved.   4
How the Integration Works

    Web Visitor


  Website Form
                  {   Lead Form
                      Registration Form
                      Survey, etc.               Employees
  Submitted via
  Web Services



                                          {
                         Workflows                    Notifications
                                                     Data sync with Sugar
    SugarCRM
                                                     Integrations
                        Logic Hooks                  Other Business Logic




Tweet: #SCON12
                                          04/21/12       ©2012 SugarCRM Inc. All rights reserved.   5
Two Ways to Integrate

   Web-to-Lead Forms (out-of-the-box)
   Custom Integration (requires custom code)




       github.com/chadhutchins/scon12




Tweet: #SCON12
                                    04/21/12   ©2012 SugarCRM Inc. All rights reserved.   6
Web-to-Lead Forms

   Create Campaign
   Create Web-to-Lead form
   Add Form to Website




Tweet: #SCON12
                             04/21/12   ©2012 SugarCRM Inc. All rights reserved.   7
Go to “Campaigns” module
Click “Create Lead Form”
Custom Integration

   Build Custom Module
   Design the Web Form
   Create the Form Submission Script
   Setup Workflows (SugarCRM Pro only)
   Setup Logic Hooks




Tweet: #SCON12
                                 04/21/12   ©2012 SugarCRM Inc. All rights reserved.   17
Chad Hutchins
chad@sugaroutfitters.com
twitter.com/chadhutchins

github.com/chadhutchins/scon12

Submit Session Feedback
Select the SugarCon Mobile App:
1) Tap on this session
2) Tap on survey
3) Submit your feedback
*Prizes for attendees who submit session feedback using the Mobile App




                                                  04/21/12   ©2012 SugarCRM Inc. All rights reserved.   35

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Solving Biz Problems with SugarExchange: Session 7: Integrating your Website with Sugar

  • 1. SOLVING BIZ PROBLEMS WITH SUGAR Integrating your Website with SugarCRM
  • 2. Tweet: #SCON12 04/21/12 ©2012 SugarCRM Inc. All rights reserved. 2
  • 3. Reasons to Integrate Sugar & Website Capture Leads Surveys Registration Forms Anything captured from your website important to your business Tweet: #SCON12 04/21/12 ©2012 SugarCRM Inc. All rights reserved. 3
  • 4. Tools needed to Integrate Sugar & Website Any version of SugarCRM Workflows (provided in SugarCRM Pro and up) Logic Hooks Web services Tweet: #SCON12 04/21/12 ©2012 SugarCRM Inc. All rights reserved. 4
  • 5. How the Integration Works Web Visitor Website Form { Lead Form Registration Form Survey, etc. Employees Submitted via Web Services { Workflows Notifications Data sync with Sugar SugarCRM Integrations Logic Hooks Other Business Logic Tweet: #SCON12 04/21/12 ©2012 SugarCRM Inc. All rights reserved. 5
  • 6. Two Ways to Integrate Web-to-Lead Forms (out-of-the-box) Custom Integration (requires custom code) github.com/chadhutchins/scon12 Tweet: #SCON12 04/21/12 ©2012 SugarCRM Inc. All rights reserved. 6
  • 7. Web-to-Lead Forms Create Campaign Create Web-to-Lead form Add Form to Website Tweet: #SCON12 04/21/12 ©2012 SugarCRM Inc. All rights reserved. 7
  • 8. Go to “Campaigns” module Click “Create Lead Form”
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  • 17. Custom Integration Build Custom Module Design the Web Form Create the Form Submission Script Setup Workflows (SugarCRM Pro only) Setup Logic Hooks Tweet: #SCON12 04/21/12 ©2012 SugarCRM Inc. All rights reserved. 17
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  • 35. Chad Hutchins chad@sugaroutfitters.com twitter.com/chadhutchins github.com/chadhutchins/scon12 Submit Session Feedback Select the SugarCon Mobile App: 1) Tap on this session 2) Tap on survey 3) Submit your feedback *Prizes for attendees who submit session feedback using the Mobile App 04/21/12 ©2012 SugarCRM Inc. All rights reserved. 35