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social	
  media	
  	
  
           as	
  a	
  
   recrui-ng	
  
    equalizer	
  


     @jessica_lee	
  
      @APCOjobs	
  
 FB.com/joinAPCO	
  
they’re	
  
watching	
  me,	
  
     so	
  help	
  a	
  
sister	
  out	
  and	
  
           tweet	
  
    cau?ously	
  
    about	
  this	
  
         session.	
  	
  
        for	
  real.	
  	
  	
  
what	
  influences	
  my	
  work	
  –	
  i	
  am:	
  
             an	
  HR	
  gal	
  first	
  &	
  foremost-­‐-­‐	
  	
  	
  
                    not	
  super	
  tech	
  savvy-­‐-­‐	
  	
  
                          really	
  unorganized-­‐-­‐	
  
                                     an	
  introvert-­‐-­‐	
  	
  
                                               	
  cheap-­‐-­‐	
  
about	
  my	
  company	
  -­‐	
  


global	
  firm.	
  
PR/communica?on	
  consul?ng.	
  
500+	
  ees,	
  $115k	
  mill	
  in	
  revenue.	
  
HR	
  team	
  of	
  15.	
  
highly	
  compe??ve	
  environment.	
  
nov	
  2007	
               apr	
  2008	
                  feb	
  2009	
           july	
  2009	
       today	
  

                  mar	
  2008	
         june	
  2008	
                       june	
  2009	
   aug	
  2009	
  
4	
  
fundamental	
  	
  
social	
  media	
  
principles	
  
1.	
  par-cipa-on	
  and	
  conversa-on	
  
2.	
  popularity	
  doesn’t	
  	
  
      necessarily	
  maVer	
  
3.	
  let	
  go	
  of	
  	
  
control.	
  
influence	
  
or	
  lead.	
  
4.	
  authen?city	
  maVers.	
  
 
regardless	
  the	
  or	
  
  social	
  network,	
  

  four	
  
 steps	
  
LURK                        	
  
just	
  read	
  stuff	
  first…	
  
Are	
  job	
  
                                    I’m	
  hiring	
  
                                    an	
  intern!	
                      START	
  	
  
                                                                          or	
  onversa?on	
  	
  
                                                                                  JOIN	
  
boards	
  dying?	
  
Which	
  are	
  you	
               Referrals?	
  
   using?	
  
                                                                           a	
  c
        Have	
  you	
  ever	
  heard	
  
                                             I	
  need	
  a	
                                (interact)	
  	
  
         of	
  the	
  trainer	
  John	
  
        Spence?	
  Any	
  good?	
            turnover	
                                       Someone	
  make	
  

      I	
  hate	
                           calculator!	
                                      me	
  laugh.	
  It’s	
  
                                                                                              been	
  a	
  hard	
  day.	
  

monster.com	
                                                                      I	
  love	
  my	
  
&	
  cancelled	
                              I	
  read	
  this	
  really	
     company.	
  Free	
  
                                               good	
  ar?cle	
  on	
  
my	
  contract	
                                     employee	
                 pizza	
  and	
  beer	
  
                                                   engagement!	
                         every	
  
        too!	
                                                                    Thursday!	
  	
  
DECIDE	
  
                               begin	
  as	
  an	
  
                              organiza-on	
  


 jump	
  in	
  as	
  an	
  
 individual	
  
your	
  own	
  brand…	
  	
  
(share	
  knowledge)	
  
oh	
  the	
  
places	
  
you’ll	
  	
   with	
  	
  
go…	
  	
   social	
  
        media	
  
the	
  social	
  recrui?ng	
  puzzle.	
  


1	
  employment	
  branding	
  


2	
  sourcing	
  candidates	
  


3    building	
  community	
  
inten-onal	
  –	
  	
  
@APCOjobs	
  
c/joinAPCO	
  
accidental	
  –	
  	
  
 @jessica_lee	
  
Fisdul	
  of	
  Talent	
  
also	
  accidental	
  –	
  “thought	
  leadership”	
  
                                                          “i	
  read	
  your	
  piece	
  in	
  glamour	
  
                                                          magazine	
  and	
  thought	
  it	
  was	
  so	
  
                                                          cool	
  to	
  see	
  someone	
  from	
  our	
  
                                                          industry	
  highlighted,	
  and	
  a	
  
                                                          recruiter	
  no	
  less…	
  i	
  also	
  saw	
  that	
  
                                                          you’re	
  recrui?ng	
  for	
  NYC	
  
                                                          professionals…”




 “holy	
  cow,	
  you’re	
  not	
  like	
  my	
  HR	
  
 people.	
  they	
  don’t	
  do	
  any	
  	
  ac?ve	
  
 recrui?ng	
  or	
  understand	
  my	
  work.	
  i	
  
 would	
  want	
  to	
  be	
  recruited	
  by	
  
 someone	
  like	
  you.”
you’re	
  online	
  -­‐	
  so	
  what?	
  	
  
i	
  will	
  monitor	
  our	
  facebook	
  account	
  daily.	
  
i	
  will	
  not	
  to	
  step	
  on	
  the	
  marke?ng	
  team’s	
  toes.	
  
i	
  will	
  be	
  social	
  and	
  actually	
  talk	
  to	
  candidates.	
  
i	
  will	
  not	
  not	
  send	
  ‘bot	
  messages	
  out.	
  
i	
  will	
  not	
  get	
  mad	
  when	
  people	
  copy	
  me.	
  
i	
  will	
  try	
  to	
  get	
  used	
  to	
  being	
  watched.	
  
i	
  will…	
  
it’s	
  all	
  
 about	
  
jessica	
  
   (?)	
  
imita?on	
  
is	
  the	
  
sincerest	
  
form	
  of	
  
flaVery.	
  
turf	
  wars	
  may	
  happen	
  
welcome	
  
to	
  the	
  
fishbowl.	
  
“14	
  minutes	
  into	
  the	
  interview,	
  you	
  
realize	
  that	
  it’s	
  just	
  not	
  a	
  sheen	
  
you’re	
  seeing	
  on	
  his	
  face	
  –	
  he’s	
  
swea?ng.	
  profusely	
  swea?ng…	
  the	
  
sweat	
  has	
  even	
  gathered	
  around	
  his	
  
shirt	
  collar	
  which	
  almost	
  appears	
  as	
  
if	
  it	
  is	
  bleeding	
  with	
  the	
  top	
  half	
  of	
  
his	
  collar,	
  the	
  part	
  touching	
  his	
  neck,	
  
darker	
  than	
  the	
  rest	
  of	
  his	
  collar	
  
because	
  of	
  the	
  sweat	
  dripping	
  off	
  of	
  
his	
  noggin…”	
  
haterade,	
  anyone?	
  
i’m	
  actually	
  not	
  that	
  popular,	
  	
  
           and	
  that’s	
  OK.	
  

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Social media strategies for recruiting and building employer brand

  • 1. social  media     as  a   recrui-ng   equalizer   @jessica_lee   @APCOjobs   FB.com/joinAPCO  
  • 2. they’re   watching  me,   so  help  a   sister  out  and   tweet   cau?ously   about  this   session.     for  real.      
  • 3. what  influences  my  work  –  i  am:   an  HR  gal  first  &  foremost-­‐-­‐       not  super  tech  savvy-­‐-­‐     really  unorganized-­‐-­‐   an  introvert-­‐-­‐      cheap-­‐-­‐  
  • 4. about  my  company  -­‐   global  firm.   PR/communica?on  consul?ng.   500+  ees,  $115k  mill  in  revenue.   HR  team  of  15.   highly  compe??ve  environment.  
  • 5. nov  2007   apr  2008   feb  2009   july  2009   today   mar  2008   june  2008   june  2009   aug  2009  
  • 6. 4   fundamental     social  media   principles  
  • 7. 1.  par-cipa-on  and  conversa-on  
  • 8. 2.  popularity  doesn’t     necessarily  maVer  
  • 9. 3.  let  go  of     control.   influence   or  lead.  
  • 11.   regardless  the  or   social  network,   four   steps  
  • 12. LURK   just  read  stuff  first…  
  • 13. Are  job   I’m  hiring   an  intern!   START     or  onversa?on     JOIN   boards  dying?   Which  are  you   Referrals?   using?   a  c Have  you  ever  heard   I  need  a   (interact)     of  the  trainer  John   Spence?  Any  good?   turnover   Someone  make   I  hate   calculator!   me  laugh.  It’s   been  a  hard  day.   monster.com   I  love  my   &  cancelled   I  read  this  really   company.  Free   good  ar?cle  on   my  contract   employee   pizza  and  beer   engagement!   every   too!   Thursday!    
  • 14. DECIDE   begin  as  an   organiza-on   jump  in  as  an   individual  
  • 15. your  own  brand…     (share  knowledge)  
  • 16. oh  the   places   you’ll     with     go…     social   media  
  • 17. the  social  recrui?ng  puzzle.   1  employment  branding   2  sourcing  candidates   3 building  community  
  • 18. inten-onal  –     @APCOjobs   c/joinAPCO  
  • 19. accidental  –     @jessica_lee   Fisdul  of  Talent  
  • 20. also  accidental  –  “thought  leadership”   “i  read  your  piece  in  glamour   magazine  and  thought  it  was  so   cool  to  see  someone  from  our   industry  highlighted,  and  a   recruiter  no  less…  i  also  saw  that   you’re  recrui?ng  for  NYC   professionals…” “holy  cow,  you’re  not  like  my  HR   people.  they  don’t  do  any    ac?ve   recrui?ng  or  understand  my  work.  i   would  want  to  be  recruited  by   someone  like  you.”
  • 21. you’re  online  -­‐  so  what?    
  • 22. i  will  monitor  our  facebook  account  daily.   i  will  not  to  step  on  the  marke?ng  team’s  toes.   i  will  be  social  and  actually  talk  to  candidates.   i  will  not  not  send  ‘bot  messages  out.   i  will  not  get  mad  when  people  copy  me.   i  will  try  to  get  used  to  being  watched.   i  will…  
  • 23. it’s  all   about   jessica   (?)  
  • 24. imita?on   is  the   sincerest   form  of   flaVery.  
  • 25. turf  wars  may  happen  
  • 26. welcome   to  the   fishbowl.  
  • 27. “14  minutes  into  the  interview,  you   realize  that  it’s  just  not  a  sheen   you’re  seeing  on  his  face  –  he’s   swea?ng.  profusely  swea?ng…  the   sweat  has  even  gathered  around  his   shirt  collar  which  almost  appears  as   if  it  is  bleeding  with  the  top  half  of   his  collar,  the  part  touching  his  neck,   darker  than  the  rest  of  his  collar   because  of  the  sweat  dripping  off  of   his  noggin…”  
  • 29. i’m  actually  not  that  popular,     and  that’s  OK.