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Social TV
What is

Social TV?
Named one of the 10
most important
emerging technologies
by the MIT Technology
Review
Over 800 million
strong in 2012 have
created the digital
dialogue we’ve come to
know as Social TV
Internet
did not kill
the Television
Convergence of
television and social
media has led to the
emergence of

“Social TV”
The

Numbers!
million
in the U.S. composed
263 million Tweets
about live TV in Q2
2013 alone
Year on year increase
in authors and a 38%
increase in Tweet
volume
of brand word of
mouth on internet is
due to TV advertising
decline in confidence
on TV advertising
follow conversations
about a TV program on a
companion mobile
device
CAGR in smartphone
sales in BRIIC markets
predicted between 20122016
The

Concept
Consumers watch TV
and tweet, share their
thoughts, reactions,
and opinions online at
the same time!
Post airing of
programs, consumers
watch shows online
through broadcaster’s
online presence
Consumers join
communities about
programs, actors and
engage in discussions
on the web
Implications for
marketers
#

Build curiosity
before airing the
show to boost
viewership
#

Build engagement
during the show to
increase interest
and facilitate
online word of
mouth
#

Increase relevance
of the content post
airing of the show
to foster online
community
#

Get feedback and
Understand the
performance of the
TV shows
#

Optimize the
shows for content
and brand
placements based
on feedback
Summary

Why is Social TV important?
Curiosity

Engage

Relevance

Feedback

Optimize
Television is like rain and
we catch the rain in
buckets and re-deploy it to
the social channels to make
our sales opportunity and
brand grow
George Haynes
Kia’s social and digital Media manager
The

Example
Social Media activity
during Super Bowl in 2013
than in 2012
million
social media comments
during Super Bowl XLVII
TVCs during Super Bowl
featured hash tags
people posted more than
1.2 million tweets, about
the “Breaking Bad” finale
Is dominant at present in
Social TV space with
Nielsen Twitter TV ratings
Facebook is catching up.
Thanks
Sushant Kumar
Fellow (Marketing & Social Media)
IIM Lucknow
web.sushant@gmail.com
www.domainofhope.com

Also see on Slideshare
Digital Marketing Overview 
Sources
• Data2decision research 2013
http://www.warc.com/LatestNews/News/TV_advertising_is_vital_to_word_of_mouth.news?ID
=31155
• Nielsen Trust in advertising (2012) http://www.nielsen.com/us/en/reports/2012/global-trustin-advertising-and-brand-messages.html
• http://static.bluefinlabs.com/website/bluefin_mit-tech-review.pdf
• http://www.nielsen.com/us/en/nielsen-solutions/social-media-strategy.html
• http://www.socialguide.com/product/nielsen-twitter-tv-ratings/
• http://www.thinktv.co.nz/insights/articles/tv-and-social-media/
• http://www.businessinsider.in/If-Facebook-Proves-Its-Chatter-Leads-To-Ratings-TwittersTV-Business-Could-Be-In-Huge-Trouble/articleshow/25661857.cms
• https://wordpress.bluefinlabs.com/blog/2013/02/04/super-bowl-up-150-in-social-tv-sets-newall-time-record/
• http://lostremote.com/beyonce-bests-the-power-outage-in-tweets-per-minute_b36500
• Motorola engagement research. Analysis of video consumption habits of 9,500 consumers
across 17 markets globally http://mediacenter.motorola.com/Press-Releases/Mobile-Devicesand-DVRs-Shifting-Global-Media-Consumption-3c1d.aspx
• http://www.nytimes.com/2013/10/03/technology/social-networks-in-a-battle-for-the-secondscreen.html?_r=0

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Social TV - 2014 Overview