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Stop Guessing & Start Growing:
How To Build A Predictive Marketing
Model
Presented By: Danielle Walton, CEO
Adept Marketing
About Adept Marketing

•  One of the fastest-growing internet marketing companies in Ohio.

•  1 of 9 companies in the state to achieve Google Adwords Certified Partner
   Status.

•  Work with companies across all industries – traditionally online start-ups and
   small to mid-sized companies looking to achieve high growth
The Evolution of Marketing
Name Options
•  Magazines/Newspapers

•  Radio

•  Television

•  Direct Mail

•  Phone Calls
Then, The Internet Is Born.
Name Options
•  The internet creates permission-based marketing

•  Marketing shifts to helping people find what they need

•  Everything is measurable

   So what does this mean when it comes to the way companies market their
                       products and reach consumers?
Measure it !
or forget it!!
Step 1:Options
Name Know The Numbers
The essential metrics:


    •  Average Transaction Value

    •  12 Month Customer Value

    •  Gross Margin
Step 2:Options
Name Apply The Numbers
Once the numbers are figured out, it is easy to understand how much can be
spent to acquire a customer and still breakeven.

Example metrics:

    –  Average Transaction Value: $500   How much can I spend to acquire a customer
    –  12 Month Customer Value: $1,000          and breakeven right away?
    –  Gross Margin: 50%
                                                        Average Transaction Value
                                                    -  (Avg Transaction Value * 50%)
                                                                  $250


                                         How much can I spend to acquire a customer
                                            and still breakeven within 12 months?

                                                        12 Month Customer Value
                                                   – (12 Month Customer Value * 50%)
                                                                 $500
Step 3: Know How The Company Site Performs
Name Options
•  Conversion rate is the percentage of all traffic that makes a purchase or
   completes a lead action while visiting the site



•  A Typical Conversion Rate is 2%
Step 4:Options Marketing Performance Model
Name Build a
•  With all of this data assembled, a marketing performance model can be created

•  Just need cost per visitor for each marketing opportunity to be evaluated

•  Example, we can buy visitors from Google for $2.00 and make a $8.00 profit on
   every visitor! ($800 profit per 100 visitors)

                                                                     How To Calculate
               A            Cost Per Visitor              $2.00        You Enter (CPC)
               B            Conversion Rate                 2%            You Enter
               C          Cost Per 100 Visitors          $200.00           100 * A
               D              Conversions                   2              100 * B
               E          Cost Per Conversion            $100.00             C/D
               F        Average 12 Month Value           $1,000.00        You Enter
               G               Total Sales               $2,000.00          F*D
               H             Gross Margin                  50%            You Enter
               I   Gross Profit (Sales - Gross Margin)   $1,000.00       G - (G * H)
               J                PROFIT                   $800.00             I-C
Find & Options
Name Evaluate
  Sources of Traffic
•  Paid Search                              •  Social Advertising
    –  Google, Yahoo/Bing Search Networks       –  Facebook
    –  Google Content Network                   –  Twitter
                                                –  LinkedIn
•  Ad Networks
    –  Burst Media                          •  Strategic Partnerships

•  Affiliate Programs                       •  SEO
    –  Pepperjam
                                                –  With historic data
    –  Commission Junction
    –  Share a Sale


•  Direct Display Advertising
    –  Relevant websites
Step 5:Options Up
Name Scale It
•  Once a marketing performance model is built and proves to be working, it can
   be considered “predictable” and ready to scale.

•  We typically start with a small budget like $500-$1000/month to finalize the
   numbers on the previous slide. Once we reach profitability, then we scale.

•  We spend as much money as we can while still
   generating a positive ROI.
The Goal is Very Simple


  Buy customers
   for less than
  they are worth.
Predictive Marketing Modeling
Case Study: JackThreads
Step 1: Determine what success looks like.

Determine conversion
profitability.

We determined JackThreads
could pay $1.00 in marketing
per member, and still make
money.
Step 2: Identify channels to drive members.

Identify all marketing
mediums that can                $.25

deliver visitors at a
                         $.25
low enough cost and
high enough              $.25

conversion to                          Example:

achieve a $1.00 cost            $.25
                                       Pay $0.25 per visit for
                                       4 visitors. 1 converts
                                       to a member costing
per new member                         us $1
>>Marketing Channels Tested for JackThreads


                         Goal Cost Per Member: $1.00


                         Goal Cost Per Member: $.50



                         Goal Cost Per Member: $0



                         Goal Cost Per Member: $1.50
Step 3: Develop creative that converts.




  Develop multiple landing pages and    Develop ads continuously
   A/B test continuously to optimize   testing for top performance
Step 4: Find what works and spend more.




While each channel delivered members at the needed CPA, we determined
Pay Per Click had the most potential to scale up with a profitable ROI.
Step 4: Find what works and spend more.
         Pay Per Click Predictability for JackThreads
   Month 1: $1,000 Budget    Cost Per Member: $4.25   Sales: $3,529

   Month 2: $2,000 Budget    Cost Per Member: $3.50   Sales: $8,571

   Month 3: $5,000 Budget    Cost Per Member: $2.75   Sales: $27,000

                      --- continued momentum --

   Month 7: $15,000 Budget Cost Per Member: $1.00     Sales: $112,500


                            ROI: 650%
Step 5: Enjoy Predictable Marketing
   JackThreads’ Model

                         Share of New Members: 30%



                         Share of New Members: 30%



                         Share of New Members: 30%



                         Share of New Members: 10%
JackThreads Predictive Modeling Results

  Growth Rate Before Adept:
  3,000 new members per month

  Growth Rate With Adept:
  20,000 new members per month and
  an average ROI of 500% on every
  dollar spent.
Questions?

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Building a predictable marketing model 02.21.12

  • 1. Stop Guessing & Start Growing: How To Build A Predictive Marketing Model Presented By: Danielle Walton, CEO Adept Marketing
  • 2. About Adept Marketing •  One of the fastest-growing internet marketing companies in Ohio. •  1 of 9 companies in the state to achieve Google Adwords Certified Partner Status. •  Work with companies across all industries – traditionally online start-ups and small to mid-sized companies looking to achieve high growth
  • 3. The Evolution of Marketing Name Options •  Magazines/Newspapers •  Radio •  Television •  Direct Mail •  Phone Calls
  • 4. Then, The Internet Is Born. Name Options •  The internet creates permission-based marketing •  Marketing shifts to helping people find what they need •  Everything is measurable So what does this mean when it comes to the way companies market their products and reach consumers?
  • 5. Measure it ! or forget it!!
  • 6. Step 1:Options Name Know The Numbers The essential metrics: •  Average Transaction Value •  12 Month Customer Value •  Gross Margin
  • 7. Step 2:Options Name Apply The Numbers Once the numbers are figured out, it is easy to understand how much can be spent to acquire a customer and still breakeven. Example metrics: –  Average Transaction Value: $500 How much can I spend to acquire a customer –  12 Month Customer Value: $1,000 and breakeven right away? –  Gross Margin: 50% Average Transaction Value -  (Avg Transaction Value * 50%) $250 How much can I spend to acquire a customer and still breakeven within 12 months? 12 Month Customer Value – (12 Month Customer Value * 50%) $500
  • 8. Step 3: Know How The Company Site Performs Name Options •  Conversion rate is the percentage of all traffic that makes a purchase or completes a lead action while visiting the site •  A Typical Conversion Rate is 2%
  • 9. Step 4:Options Marketing Performance Model Name Build a •  With all of this data assembled, a marketing performance model can be created •  Just need cost per visitor for each marketing opportunity to be evaluated •  Example, we can buy visitors from Google for $2.00 and make a $8.00 profit on every visitor! ($800 profit per 100 visitors) How To Calculate A Cost Per Visitor $2.00 You Enter (CPC) B Conversion Rate 2% You Enter C Cost Per 100 Visitors $200.00 100 * A D Conversions 2 100 * B E Cost Per Conversion $100.00 C/D F Average 12 Month Value $1,000.00 You Enter G Total Sales $2,000.00 F*D H Gross Margin 50% You Enter I Gross Profit (Sales - Gross Margin) $1,000.00 G - (G * H) J PROFIT $800.00 I-C
  • 10. Find & Options Name Evaluate Sources of Traffic •  Paid Search •  Social Advertising –  Google, Yahoo/Bing Search Networks –  Facebook –  Google Content Network –  Twitter –  LinkedIn •  Ad Networks –  Burst Media •  Strategic Partnerships •  Affiliate Programs •  SEO –  Pepperjam –  With historic data –  Commission Junction –  Share a Sale •  Direct Display Advertising –  Relevant websites
  • 11. Step 5:Options Up Name Scale It •  Once a marketing performance model is built and proves to be working, it can be considered “predictable” and ready to scale. •  We typically start with a small budget like $500-$1000/month to finalize the numbers on the previous slide. Once we reach profitability, then we scale. •  We spend as much money as we can while still generating a positive ROI.
  • 12. The Goal is Very Simple Buy customers for less than they are worth.
  • 14. Step 1: Determine what success looks like. Determine conversion profitability. We determined JackThreads could pay $1.00 in marketing per member, and still make money.
  • 15. Step 2: Identify channels to drive members. Identify all marketing mediums that can $.25 deliver visitors at a $.25 low enough cost and high enough $.25 conversion to Example: achieve a $1.00 cost $.25 Pay $0.25 per visit for 4 visitors. 1 converts to a member costing per new member us $1
  • 16. >>Marketing Channels Tested for JackThreads Goal Cost Per Member: $1.00 Goal Cost Per Member: $.50 Goal Cost Per Member: $0 Goal Cost Per Member: $1.50
  • 17. Step 3: Develop creative that converts. Develop multiple landing pages and Develop ads continuously A/B test continuously to optimize testing for top performance
  • 18. Step 4: Find what works and spend more. While each channel delivered members at the needed CPA, we determined Pay Per Click had the most potential to scale up with a profitable ROI.
  • 19. Step 4: Find what works and spend more. Pay Per Click Predictability for JackThreads Month 1: $1,000 Budget Cost Per Member: $4.25 Sales: $3,529 Month 2: $2,000 Budget Cost Per Member: $3.50 Sales: $8,571 Month 3: $5,000 Budget Cost Per Member: $2.75 Sales: $27,000 --- continued momentum -- Month 7: $15,000 Budget Cost Per Member: $1.00 Sales: $112,500 ROI: 650%
  • 20. Step 5: Enjoy Predictable Marketing JackThreads’ Model Share of New Members: 30% Share of New Members: 30% Share of New Members: 30% Share of New Members: 10%
  • 21. JackThreads Predictive Modeling Results Growth Rate Before Adept: 3,000 new members per month Growth Rate With Adept: 20,000 new members per month and an average ROI of 500% on every dollar spent.