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INTRODUCTION TO

                                                                Information Architecture
                                                                           &
                                                                         Design
                                                                 SCHOOL OF VISUAL ARTS | FALL 2009 | ANH DANG




Introduction to Information Architecture & Design | Fall 2009                                           School of Visual Arts | Anh Dang
About Me




                                                                       Anh Dang
                                                                       Information Architect
                                                                       NEW YORK TIMES


                                                                       Adjunct Professor
                                                                       SCHOOL OF VISUAL ARTS
                                                                       PRATT INSTITUTE




Introduction to Information Architecture & Design | Fall 2009                             School of Visual Arts | Anh Dang
About You




                                                                Hello Class




Introduction to Information Architecture & Design | Fall 2009                  School of Visual Arts | Anh Dang
Let’s Go




                               Let’s get started


Introduction to Information Architecture & Design | Fall 2009              School of Visual Arts | Anh Dang
About the class




                                                                 Lectures
                                                                Discussions
                                                                 Exercises




Introduction to Information Architecture & Design | Fall 2009                      School of Visual Arts | Anh Dang
3 I’s




 Information + (Interactions + Interfaces)




Introduction to Information Architecture & Design | Fall 2009           School of Visual Arts | Anh Dang
3 I’s




    Information + ( Interactions + Interfaces )
      • Understanding content
      • Organize content




Introduction to Information Architecture & Design | Fall 2009           School of Visual Arts | Anh Dang
3 I’s




    Information + ( Interactions + Interfaces )
      • Understanding content                                   • Mapping task flows      • Learning design basics
      • Organize content                                        • Evaluating user goals   • Creating a concept
                                                                                          • Testing prototypes




Introduction to Information Architecture & Design | Fall 2009                                      School of Visual Arts | Anh Dang
Discussion Point




                                                                What is IA?




Introduction to Information Architecture & Design | Fall 2009                       School of Visual Arts | Anh Dang
Introduction to Information Architecture & Design | Fall 2009   School of Visual Arts | Anh Dang
http://flickr.com/photos/dcjohn/

Introduction to Information Architecture & Design | Fall 2009                 School of Visual Arts | Anh Dang
Venn Diagram




                                                                CONTEXT




                                                                    IA

                                       CONTENT                                 USERS




Introduction to Information Architecture & Design | Fall 2009                          School of Visual Arts | Anh Dang
IA/ID Pyramid




                                                                INTERFACE




                                               INFORMATION ARCHITECTURE




Introduction to Information Architecture & Design | Fall 2009                   School of Visual Arts | Anh Dang
Discussion Point




                                         What is GOOD design?




Introduction to Information Architecture & Design | Fall 2009                      School of Visual Arts | Anh Dang
Braun’s 10 Principles of Good Design


Braun’s 10 Principles of Good Design
GOOD DESIGN IS
1. Innovative
2. Enhances the usefulness of product
3. Is aesthetic
4. Displays the logical structure of a product; it’s form
    follows its function
5. Is unobtrusive
6. Is honest
7. Is enduring
8. Is consistent right to the details
9. Is ecologically conscious
10. Is minimal design

Introduction to Information Architecture & Design | Fall 2009                                   School of Visual Arts | Anh Dang
Goals




                           Goals of User Experience Design
               Create designs that effectively communicate a
              message and allow users to accomplish their goals
                         easily, simply, and rapidly.




Introduction to Information Architecture & Design | Fall 2009           School of Visual Arts | Anh Dang
*****ADDPICTURE******




                                Exercise 1
                       DESIGN LIGHTNING ROUND




Introduction to Information Architecture & Design | Fall 2009                           School of Visual Arts | Anh Dang
Quote




                                           “Don’t make me think.”
                                                                STEVE KRUG




Introduction to Information Architecture & Design | Fall 2009                School of Visual Arts | Anh Dang
ATM




Introduction to Information Architecture & Design | Fall 2009         School of Visual Arts | Anh Dang
Subway ***ADD PHOTO***




Introduction to Information Architecture & Design | Fall 2009                            School of Visual Arts | Anh Dang
Door 1




Introduction to Information Architecture & Design | Fall 2009            School of Visual Arts | Anh Dang
Door 2




Introduction to Information Architecture & Design | Fall 2009            School of Visual Arts | Anh Dang
Remote 1




Introduction to Information Architecture & Design | Fall 2009              School of Visual Arts | Anh Dang
Remote 2




Introduction to Information Architecture & Design | Fall 2009              School of Visual Arts | Anh Dang
Microwave




Introduction to Information Architecture & Design | Fall 2009               School of Visual Arts | Anh Dang
Themostat




Introduction to Information Architecture & Design | Fall 2009               School of Visual Arts | Anh Dang
Yahoo




Introduction to Information Architecture & Design | Fall 2009           School of Visual Arts | Anh Dang
Bing




Introduction to Information Architecture & Design | Fall 2009          School of Visual Arts | Anh Dang
Google




Introduction to Information Architecture & Design | Fall 2009            School of Visual Arts | Anh Dang
Example Continental




Introduction to Information Architecture & Design | Fall 2009                         School of Visual Arts | Anh Dang
Example Northwest




Introduction to Information Architecture & Design | Fall 2009                       School of Visual Arts | Anh Dang
ORGANIZING

                                           INFORMATION



Introduction to Information Architecture & Design | Fall 2009                School of Visual Arts | Anh Dang
“There are often better ways to organize data
              than the traditional ones that first occur to us.
                 Each organization of the same set of data
               expresses different attributes and messages.

                            It is also important to experiment,
                           reflect, and chose which organization
                            best communicates our messages.”
                                                                NATHAN SHEDROFF




Introduction to Information Architecture & Design | Fall 2009                     School of Visual Arts | Anh Dang
Principle: LATCH


                                                    Most information can be organized by:

                                                                        L
                                                                        A
                                                                        T
                                                                        C
                                                                        H
                                                                RICHARD SAUL WURMAN




Introduction to Information Architecture & Design | Fall 2009                               School of Visual Arts | Anh Dang
Principle: LATCH


                                                    Most information can be organized by:

                                                                 Location
                                                                    A
                                                                    T
                                                                    C
                                                                    H
                                                                RICHARD SAUL WURMAN




Introduction to Information Architecture & Design | Fall 2009                               School of Visual Arts | Anh Dang
Principle: LATCH


                                                    Most information can be organized by:

                                                                 Location
                                                                 Alphabet
                                                                    T
                                                                    C
                                                                    H
                                                                RICHARD SAUL WURMAN




Introduction to Information Architecture & Design | Fall 2009                               School of Visual Arts | Anh Dang
Principle: LATCH


                                                    Most information can be organized by:

                                                                 Location
                                                                 Alphabet
                                                                  Time
                                                                    C
                                                                    H
                                                                RICHARD SAUL WURMAN




Introduction to Information Architecture & Design | Fall 2009                               School of Visual Arts | Anh Dang
Principle: LATCH


                                                    Most information can be organized by:

                                                                 Location
                                                                 Alphabet
                                                                  Time
                                                                 Category
                                                                    H
                                                                RICHARD SAUL WURMAN




Introduction to Information Architecture & Design | Fall 2009                               School of Visual Arts | Anh Dang
Principle: LATCH


                                                    Most information can be organized by:

                                                                Location
                                                                Alphabet
                                                                  Time
                                                                Category
                                                                Hierarchy
                                                                RICHARD SAUL WURMAN




Introduction to Information Architecture & Design | Fall 2009                               School of Visual Arts | Anh Dang
Example: Vietnam War Memorial




Introduction to Information Architecture & Design | Fall 2009                                   School of Visual Arts | Anh Dang
CASe Study: NYT Homepage (category)




Introduction to Information Architecture & Design | Fall 2009                               School of Visual Arts | Anh Dang
Case StudyL Times Wire (time)




Introduction to Information Architecture & Design | Fall 2009                                   School of Visual Arts | Anh Dang
*****ADDPICTURE******




                                                 Exercise 2
                                             SHOPPING ON ETSY




Introduction to Information Architecture & Design | Fall 2009                           School of Visual Arts | Anh Dang
EXERCISE 1


Exercise 1
Etsy is a site with a lot of products and a lot of categories.
Conduct a card sort and organize the content in a manner
that is useful and interesting. Propose a new navigation
system that is easy for users to find search and browse for
ETSY products

•Group and label with index cards, post-it notes
•Cluster similar items and create categories
•Identify patterns and relationships
•Recommend a new taxonomy


Introduction to Information Architecture & Design | Fall 2009                School of Visual Arts | Anh Dang
Introduction to Information Architecture & Design | Fall 2009   School of Visual Arts | Anh Dang
Introduction to Information Architecture & Design | Fall 2009   School of Visual Arts | Anh Dang
Technique Card Sorting




                            CARD SORTING
Introduction to Information Architecture & Design | Fall 2009                            School of Visual Arts | Anh Dang
Quote




                                “Card sorting is a great, reliable,
                            inexpensive method for finding patterns
                               in how users would expect to find
                                    content or functionality.”
                                                                DONNA SPENCER




Introduction to Information Architecture & Design | Fall 2009                   School of Visual Arts | Anh Dang
Technique Card Sorting


Card Sorting
METHODOLOGY
• Grouping and labeling with index cards,
  post-it notes

GOALS
• Find names for groups of content based on
  user’s perspective.
• Organize content more efficiently.


Introduction to Information Architecture & Design | Fall 2009                            School of Visual Arts | Anh Dang
VISUALIZING

                                           INFORMATION



Introduction to Information Architecture & Design | Fall 2009                 School of Visual Arts | Anh Dang
Principle: Visual Organization


Visual Variables of Contrast

      POSITION                                                             SIZE                   HUE




           VALUE                                                  ORIENTATION                    SHAPE




Introduction to Information Architecture & Design | Fall 2009                                    School of Visual Arts | Anh Dang
Principle: Gestalt Principles of Grouping


Gestalt Principles of Grouping
        PROXIMITY                                                  SIMILARITY                     CONTINUITY




          CLOSURE                                                      AREA                        SYMMETRY




Introduction to Information Architecture & Design | Fall 2009                                       School of Visual Arts | Anh Dang
Jock Mackinlay’s Visual Features




Introduction to Information Architecture & Design | Fall 2009   School of Visual Arts | Anh Dang
Principle: Gestalt Principles of Grouping


Information Seeking Mantra BEN SCHNEIDERMAN
• Overview first
• Zoom & filter
• Details on demand




Introduction to Information Architecture & Design | Fall 2009                                     School of Visual Arts | Anh Dang
*****ADDPICTURE******




                                                                   Examples




Introduction to Information Architecture & Design | Fall 2009                           School of Visual Arts | Anh Dang
Introduction to Information Architecture & Design | Fall 2009   School of Visual Arts | Anh Dang
Introduction to Information Architecture & Design | Fall 2009   School of Visual Arts | Anh Dang
Example: Map




Introduction to Information Architecture & Design | Fall 2009                  School of Visual Arts | Anh Dang
Example: Map




Introduction to Information Architecture & Design | Fall 2009                  School of Visual Arts | Anh Dang
Case Study: Gap Minder




   Hans Rosling
   GAP MINDER




Introduction to Information Architecture & Design | Fall 2009                            School of Visual Arts | Anh Dang
Lunch




                                                                LUNCH
Introduction to Information Architecture & Design | Fall 2009            School of Visual Arts | Anh Dang
INTERACTIONS
                                           &
                                      INTERFACES

Introduction to Information Architecture & Design | Fall 2009   School of Visual Arts | Anh Dang
“Most design is intended to be
                    used by people, so the needs and
                    requirements of people ought to
                       be driving much of the work
                     throughout the entire process.”
                                                                DONALD NORMAN




Introduction to Information Architecture & Design | Fall 2009                   School of Visual Arts | Anh Dang
Donald Norman
                                                                http://www.jnd.org/NNg-Photographs/DonNorman2003-5.jpg



Introduction to Information Architecture & Design | Fall 2009                        School of Visual Arts | Anh Dang
Principle: Things to Consider


Things to consider…
•      Who is the target audience?
•      What is the purpose of the product?
•      When would this product be used?
•      Where would this product be used?
•      How easy is it to understand what to do?
•      What are all the steps needed to accomplish a task?




Introduction to Information Architecture & Design | Fall 2009                                   School of Visual Arts | Anh Dang
Principle: Things to Consider


Things to consider…
•      Who is the target audience?
•      What is the purpose of the product?
•      When would this product be used?
•      Where would this product be used?
•      How easy is it to understand what to do?
•      What are all the steps to accomplish a task?
•      What are the business goals?
•      What are the user goals?
•      What are the product interface goals?

Introduction to Information Architecture & Design | Fall 2009                                   School of Visual Arts | Anh Dang
Principle: Design Concepts



                                              Key Design Concepts
                                                  Affordance
                                                   Mapping
                                                  Constraints
                                                   Visibility
                                                   Feedback


Introduction to Information Architecture & Design | Fall 2009                                School of Visual Arts | Anh Dang
Affordance




                                                       AFFORDANCE
               “Perceived properties that determine how
                 a thing is used [and] provide strong cues
                        to the operations of things.”

                                                                DONALD NORMAN




Introduction to Information Architecture & Design | Fall 2009                   School of Visual Arts | Anh Dang
affordance




Introduction to Information Architecture & Design | Fall 2009                School of Visual Arts | Anh Dang
Affordance




Introduction to Information Architecture & Design | Fall 2009                School of Visual Arts | Anh Dang
Mapping




                                                                MAPPING
                  “Relationship between two things, in this
                       case between controls and their
                   movements and the results in the world.”

                                                                  DONALD NORMAN




Introduction to Information Architecture & Design | Fall 2009                     School of Visual Arts | Anh Dang
Mapping




                                                                    http://flickr.com/photos/annavsculture/441610821/

Introduction to Information Architecture & Design | Fall 2009                                             School of Visual Arts | Anh Dang
Mapping




Introduction to Information Architecture & Design | Fall 2009             School of Visual Arts | Anh Dang
Contraints




                                                   CONSTRAINTS
                                              Limitations that constrain
                                                possible interactions




Introduction to Information Architecture & Design | Fall 2009                School of Visual Arts | Anh Dang
Constraints




                                                                http://flickr.com/photos/annavsculture/441610821/

Introduction to Information Architecture & Design | Fall 2009                                                       School of Visual Arts | Anh Dang
Constraints




Introduction to Information Architecture & Design | Fall 2009                 School of Visual Arts | Anh Dang
Visibility




                                                                VISIBILITY
   “Just the right things have to be visible: to indicate
       what parts operate and how, to indicate how
          the user is to interact with the device.”

                                                                 DONALD NORMAN




Introduction to Information Architecture & Design | Fall 2009                     School of Visual Arts | Anh Dang
Visibility




Introduction to Information Architecture & Design | Fall 2009                School of Visual Arts | Anh Dang
Visibility




Introduction to Information Architecture & Design | Fall 2009                School of Visual Arts | Anh Dang
Fdback




                                                           FEEDBACK
                         “Sending back to the user information
                       about what action has actually been done,
                          what result has been accomplished.”

                                                                DONALD NORMAN




Introduction to Information Architecture & Design | Fall 2009                   School of Visual Arts | Anh Dang
Feedback




Introduction to Information Architecture & Design | Fall 2009              School of Visual Arts | Anh Dang
Feedback




                                                                 http://flickr.com/photos/huladancer22/530743543/

Introduction to Information Architecture & Design | Fall 2009                                          School of Visual Arts | Anh Dang
*****ADDPICTURE******




                                                                 Exercise 3
                                                                 ZIPTHRU




Introduction to Information Architecture & Design | Fall 2009                           School of Visual Arts | Anh Dang
EXERCISE 2

Exercise 3
Redesign the interface and user taskflow of Zipthur to improve its
usability. Use information organization principles such as LATCH,
visual variables of contrast, gestalt principles of grouping to improve:
•Affordance
•Mapping
•Visibility
•Constraints

Diagram the task flows to
1.Check balance
2.Get a New Card
3.Add funds to your card


Introduction to Information Architecture & Design | Fall 2009                School of Visual Arts | Anh Dang
Introduction to Information Architecture & Design | Fall 2009   School of Visual Arts | Anh Dang
Design Process


To do…
• Heuristic Evaluation
• Map task flows
• Sketch concepts
• Prototype
• User Test




Introduction to Information Architecture & Design | Fall 2009                    School of Visual Arts | Anh Dang
HEURISTIC EVALUATION
                                                                http://www.flickr.com/photos/mollivan_jon/67850029
                                                                                                                     /

Introduction to Information Architecture & Design | Fall 2009                                   School of Visual Arts | Anh Dang
Technique Card Sorting


Heuristic Evaluation
METHODOLOGY
• Use a small set of criteria to evaluate
  information and interface to identify
  usability problems.

GOALS
• Evaluate usability of current product and
  guide design direction.
• Organize content more efficiently.

Introduction to Information Architecture & Design | Fall 2009                            School of Visual Arts | Anh Dang
Technique Task Flows




                                                  TASK FLOWS
Introduction to Information Architecture & Design | Fall 2009                          School of Visual Arts | Anh Dang
Technique Task Flow


Task Flows
METHODOLOGY
• Identify all the possible pathways of user
  tasks

GOALS
• Identify gaps and opportunities of how to
  improve the flow of information and
  interactions.

Introduction to Information Architecture & Design | Fall 2009                         School of Visual Arts | Anh Dang
Introduction to Information Architecture & Design | Fall 2009   School of Visual Arts | Anh Dang
Sketching




                                             SKETCHING
Introduction to Information Architecture & Design | Fall 2009               School of Visual Arts | Anh Dang
Quote




                   “There are techniques and processes
                 whereby we can put experience front and
               center in design. My belief is that the basis for
                  doing so lies in extending the traditional
                           practice of sketching. ”
                                                                BILL BUXTON




Introduction to Information Architecture & Design | Fall 2009                 School of Visual Arts | Anh Dang
Technique


Methodology
• Draw!


Goals
• Quickly generate ideas and refine through
  iterations.
• Identify key features and functionality.



Introduction to Information Architecture & Design | Fall 2009               School of Visual Arts | Anh Dang
Sketching

Attributes of a Sketch BILL BUXTON

•      Quick
•      Timely
•      Inexpensive
•      Disposable
•      Plentiful
•      Clear vocabulary
•      Distinct gesture
•      Minimal detail
•      Appropriate degree of refinement
•      Suggest & explore rather than confirm



Introduction to Information Architecture & Design | Fall 2009               School of Visual Arts | Anh Dang
Paper Prototyping




                    PAPER PROTOTYPING
                                                                            http://www.flickr.com/photos/arrrika/2298422351/

Introduction to Information Architecture & Design | Fall 2009                                                    School of Visual Arts | Anh Dang
Quote




                     “A prototype can answer design questions
                         and communicate design ideas… ”
                                                                FRED BEECHER




Introduction to Information Architecture & Design | Fall 2009                  School of Visual Arts | Anh Dang
User Testing




                                              USER TESTING
                                                                               http://www.flickr.com/photos/psd/2247745929/

Introduction to Information Architecture & Design | Fall 2009                                       School of Visual Arts | Anh Dang
resources


     Resources
     SITES
     • interactiondesign.sva.edu
     • boxesandarrows.com
     • konigi.com
     • subtraction.com
     • smashingmagazine.com
     • designmind.frogdesign.com
     • adaptivepath.com
     • iainstitute.com

     ORGANIZATIONS
     • Interaction Designers Association (IxDA)
     • Usability Professionals’ Association (UPA)
     • Human Computer Interactions (HCI)
     • AIGA

     EVENTS
     • Swiss Miss Creative Mornings
     • SVA MFA Interaction Design Events


Introduction to Information Architecture & Design | Fall 2009               School of Visual Arts | Anh Dang
Good Design




                                   “Good design will have it all
                               - aesthetic pleasure, art, creativity -
                                     and at the same time be
                                usable, workable, and enjoyable.”
                                                                DONALD NORMAN




Introduction to Information Architecture & Design | Fall 2009                   School of Visual Arts | Anh Dang
THE END.



Introduction to Information Architecture & Design | Fall 2009        School of Visual Arts | Anh Dang

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Sva Intro to Information Architecture & Design Fall 09

  • 1. INTRODUCTION TO Information Architecture & Design SCHOOL OF VISUAL ARTS | FALL 2009 | ANH DANG Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 2. About Me Anh Dang Information Architect NEW YORK TIMES Adjunct Professor SCHOOL OF VISUAL ARTS PRATT INSTITUTE Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 3. About You Hello Class Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 4. Let’s Go Let’s get started Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 5. About the class Lectures Discussions Exercises Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 6. 3 I’s Information + (Interactions + Interfaces) Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 7. 3 I’s Information + ( Interactions + Interfaces ) • Understanding content • Organize content Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 8. 3 I’s Information + ( Interactions + Interfaces ) • Understanding content • Mapping task flows • Learning design basics • Organize content • Evaluating user goals • Creating a concept • Testing prototypes Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 9. Discussion Point What is IA? Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 10. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 11. http://flickr.com/photos/dcjohn/ Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 12. Venn Diagram CONTEXT IA CONTENT USERS Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 13. IA/ID Pyramid INTERFACE INFORMATION ARCHITECTURE Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 14. Discussion Point What is GOOD design? Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 15. Braun’s 10 Principles of Good Design Braun’s 10 Principles of Good Design GOOD DESIGN IS 1. Innovative 2. Enhances the usefulness of product 3. Is aesthetic 4. Displays the logical structure of a product; it’s form follows its function 5. Is unobtrusive 6. Is honest 7. Is enduring 8. Is consistent right to the details 9. Is ecologically conscious 10. Is minimal design Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 16. Goals Goals of User Experience Design Create designs that effectively communicate a message and allow users to accomplish their goals easily, simply, and rapidly. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 17. *****ADDPICTURE****** Exercise 1 DESIGN LIGHTNING ROUND Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 18. Quote “Don’t make me think.” STEVE KRUG Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 19. ATM Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 20. Subway ***ADD PHOTO*** Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 21. Door 1 Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 22. Door 2 Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 23. Remote 1 Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 24. Remote 2 Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 25. Microwave Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 26. Themostat Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 27. Yahoo Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 28. Bing Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 29. Google Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 30. Example Continental Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 31. Example Northwest Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 32. ORGANIZING INFORMATION Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 33. “There are often better ways to organize data than the traditional ones that first occur to us. Each organization of the same set of data expresses different attributes and messages. It is also important to experiment, reflect, and chose which organization best communicates our messages.” NATHAN SHEDROFF Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 34. Principle: LATCH Most information can be organized by: L A T C H RICHARD SAUL WURMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 35. Principle: LATCH Most information can be organized by: Location A T C H RICHARD SAUL WURMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 36. Principle: LATCH Most information can be organized by: Location Alphabet T C H RICHARD SAUL WURMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 37. Principle: LATCH Most information can be organized by: Location Alphabet Time C H RICHARD SAUL WURMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 38. Principle: LATCH Most information can be organized by: Location Alphabet Time Category H RICHARD SAUL WURMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 39. Principle: LATCH Most information can be organized by: Location Alphabet Time Category Hierarchy RICHARD SAUL WURMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 40. Example: Vietnam War Memorial Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 41. CASe Study: NYT Homepage (category) Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 42. Case StudyL Times Wire (time) Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 43. *****ADDPICTURE****** Exercise 2 SHOPPING ON ETSY Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 44. EXERCISE 1 Exercise 1 Etsy is a site with a lot of products and a lot of categories. Conduct a card sort and organize the content in a manner that is useful and interesting. Propose a new navigation system that is easy for users to find search and browse for ETSY products •Group and label with index cards, post-it notes •Cluster similar items and create categories •Identify patterns and relationships •Recommend a new taxonomy Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 45. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 46. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 47. Technique Card Sorting CARD SORTING Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 48. Quote “Card sorting is a great, reliable, inexpensive method for finding patterns in how users would expect to find content or functionality.” DONNA SPENCER Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 49. Technique Card Sorting Card Sorting METHODOLOGY • Grouping and labeling with index cards, post-it notes GOALS • Find names for groups of content based on user’s perspective. • Organize content more efficiently. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 50. VISUALIZING INFORMATION Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 51. Principle: Visual Organization Visual Variables of Contrast POSITION SIZE HUE VALUE ORIENTATION SHAPE Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 52. Principle: Gestalt Principles of Grouping Gestalt Principles of Grouping PROXIMITY SIMILARITY CONTINUITY CLOSURE AREA SYMMETRY Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 53. Jock Mackinlay’s Visual Features Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 54. Principle: Gestalt Principles of Grouping Information Seeking Mantra BEN SCHNEIDERMAN • Overview first • Zoom & filter • Details on demand Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 55. *****ADDPICTURE****** Examples Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 56. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 57. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 58. Example: Map Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 59. Example: Map Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 60. Case Study: Gap Minder Hans Rosling GAP MINDER Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 61. Lunch LUNCH Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 62. INTERACTIONS & INTERFACES Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 63. “Most design is intended to be used by people, so the needs and requirements of people ought to be driving much of the work throughout the entire process.” DONALD NORMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 64. Donald Norman http://www.jnd.org/NNg-Photographs/DonNorman2003-5.jpg Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 65. Principle: Things to Consider Things to consider… • Who is the target audience? • What is the purpose of the product? • When would this product be used? • Where would this product be used? • How easy is it to understand what to do? • What are all the steps needed to accomplish a task? Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 66. Principle: Things to Consider Things to consider… • Who is the target audience? • What is the purpose of the product? • When would this product be used? • Where would this product be used? • How easy is it to understand what to do? • What are all the steps to accomplish a task? • What are the business goals? • What are the user goals? • What are the product interface goals? Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 67. Principle: Design Concepts Key Design Concepts Affordance Mapping Constraints Visibility Feedback Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 68. Affordance AFFORDANCE “Perceived properties that determine how a thing is used [and] provide strong cues to the operations of things.” DONALD NORMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 69. affordance Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 70. Affordance Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 71. Mapping MAPPING “Relationship between two things, in this case between controls and their movements and the results in the world.” DONALD NORMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 72. Mapping http://flickr.com/photos/annavsculture/441610821/ Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 73. Mapping Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 74. Contraints CONSTRAINTS Limitations that constrain possible interactions Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 75. Constraints http://flickr.com/photos/annavsculture/441610821/ Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 76. Constraints Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 77. Visibility VISIBILITY “Just the right things have to be visible: to indicate what parts operate and how, to indicate how the user is to interact with the device.” DONALD NORMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 78. Visibility Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 79. Visibility Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 80. Fdback FEEDBACK “Sending back to the user information about what action has actually been done, what result has been accomplished.” DONALD NORMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 81. Feedback Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 82. Feedback http://flickr.com/photos/huladancer22/530743543/ Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 83. *****ADDPICTURE****** Exercise 3 ZIPTHRU Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 84. EXERCISE 2 Exercise 3 Redesign the interface and user taskflow of Zipthur to improve its usability. Use information organization principles such as LATCH, visual variables of contrast, gestalt principles of grouping to improve: •Affordance •Mapping •Visibility •Constraints Diagram the task flows to 1.Check balance 2.Get a New Card 3.Add funds to your card Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 85. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 86. Design Process To do… • Heuristic Evaluation • Map task flows • Sketch concepts • Prototype • User Test Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 87. HEURISTIC EVALUATION http://www.flickr.com/photos/mollivan_jon/67850029 / Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 88. Technique Card Sorting Heuristic Evaluation METHODOLOGY • Use a small set of criteria to evaluate information and interface to identify usability problems. GOALS • Evaluate usability of current product and guide design direction. • Organize content more efficiently. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 89. Technique Task Flows TASK FLOWS Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 90. Technique Task Flow Task Flows METHODOLOGY • Identify all the possible pathways of user tasks GOALS • Identify gaps and opportunities of how to improve the flow of information and interactions. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 91. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 92. Sketching SKETCHING Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 93. Quote “There are techniques and processes whereby we can put experience front and center in design. My belief is that the basis for doing so lies in extending the traditional practice of sketching. ” BILL BUXTON Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 94. Technique Methodology • Draw! Goals • Quickly generate ideas and refine through iterations. • Identify key features and functionality. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 95. Sketching Attributes of a Sketch BILL BUXTON • Quick • Timely • Inexpensive • Disposable • Plentiful • Clear vocabulary • Distinct gesture • Minimal detail • Appropriate degree of refinement • Suggest & explore rather than confirm Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 96. Paper Prototyping PAPER PROTOTYPING http://www.flickr.com/photos/arrrika/2298422351/ Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 97. Quote “A prototype can answer design questions and communicate design ideas… ” FRED BEECHER Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 98. User Testing USER TESTING http://www.flickr.com/photos/psd/2247745929/ Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 99. resources Resources SITES • interactiondesign.sva.edu • boxesandarrows.com • konigi.com • subtraction.com • smashingmagazine.com • designmind.frogdesign.com • adaptivepath.com • iainstitute.com ORGANIZATIONS • Interaction Designers Association (IxDA) • Usability Professionals’ Association (UPA) • Human Computer Interactions (HCI) • AIGA EVENTS • Swiss Miss Creative Mornings • SVA MFA Interaction Design Events Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 100. Good Design “Good design will have it all - aesthetic pleasure, art, creativity - and at the same time be usable, workable, and enjoyable.” DONALD NORMAN Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang
  • 101. THE END. Introduction to Information Architecture & Design | Fall 2009 School of Visual Arts | Anh Dang