The document discusses the benefits of outsourcing for companies. It provides 5 key reasons for outsourcing: 1) lack of in-house expertise, 2) costly IT structures that are non-core, 3) potential cost savings, 4) ability to focus on core business, and 5) risks of missing important insights without outsourcing. It also presents scenarios companies should evaluate to determine if outsourcing is appropriate for non-core functions or activities that require specialized expertise. A survey found most competitors plan to maintain or expand existing outsourcing agreements to further reduce costs.
2. out⋅sourcing[out-sawrsing, ‑sohrsing] - verb (used with object) Outsourcing is the decision to contract the organizations process and/or activities to a third party supplier, which in exchange provides and manages activities and services for monetary returns over an agreed period of time. Definable components of your business to be done by a third party, that you did yourselves before
8. The Internet and its attendant array of consumer devices, networks and content sources have fundamentally changed how customers, employees and partners expect to interact with the enterprise (Gartner CIO survey 2008/2009).
9. Next to that social media also adds a fast array of information
10. …. But getting your knowledge and expertise from the internet is like taking a drink from a fire hose…..
106. Your competitors have reevaluated the Scenarios for current outsourcing contracts Outsourcingdecreases Outsourcingincreases realise further cost savings within existing contracts 38% will serve out existing contracts without significant changes 36% renegotiate contracts and extend them 13% 4% Other
107. Scenarios for contracts that are coming to an end Outsourcingdecreases Outsourcingincreases No contracts are coming to an end in the next twelve months 41% tender the service again 24% continue to work with the existing service provider 16% split the work and put out in a tender 4% 9% back under our own roof 4% Other