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Engaging First-Year Students on Facebook
                    Before, During, and After Orientation




@tomkrieglstein                    #TOMATHY                  @kathy_petras
Poll
            How comfortable are you with using Facebook for your job?




      Fred Flintstone                                    Mark Zuckerberg




@tomkrieglstein                     #TOMATHY                       @kathy_petras
One Student’s Story




                      (video removed)




@tomkrieglstein         #TOMATHY        @kathy_petras
65% more
                                           76%
                                           pre-orientation
                  comfortable                 increased
                   transition                 excitement




@tomkrieglstein                 #TOMATHY                     @kathy_petras
93%
                  of students have accounts:



@tomkrieglstein             #TOMATHY           @kathy_petras
63%
                  login everyday:



@tomkrieglstein       #TOMATHY      @kathy_petras
5,000,
   9,512
    minutes per day




000,000
 Years Per Day
STAFF         STUDENTS
1.   In person     1.   Facebook
2.   Phone         2.   Texting
3.   Inst. Email   3.   IMing
4.   Texting       4.   Per. Email
5.   IMing         5.   Phone
6.   Facebook      6.   In person
98%
                  of colleges have Pages:



@tomkrieglstein           #TOMATHY          @kathy_petras
.36%
                  Average Level of Page Engagement




@tomkrieglstein                #TOMATHY              @kathy_petras
4 Myths of Social Media

             1) It doesn’t cost anything

             2) There’ll be instant payoff

             3) You need to be on every tool

             4) Social Media fixes a crappy “product”



@tomkrieglstein                 #TOMATHY               @kathy_petras
Q:           How Many Facebook Pages
                  Do You Manage/Oversee?




@tomkrieglstein           #TOMATHY          @kathy_petras
History

                  Current Usage




@tomkrieglstein      #TOMATHY     @kathy_petras
Current Usage




@tomkrieglstein       #TOMATHY    @kathy_petras
Current Usage




@tomkrieglstein       #TOMATHY    @kathy_petras
History

                    Current Usage

                  Staffing / Managers

                  Student Feedback

@tomkrieglstein         #TOMATHY       @kathy_petras
Student Feedback



              3            4
                  Scale of 1-5                     Why Joined?

                                                  85
              meet         answer                 %       60        55
              other       questions                       %         %
            students      about BW

                                                  meet    BW     questions
                                                 people   info   answered




@tomkrieglstein                       #TOMATHY                           @kathy_petras
Groups vs Pages




@tomkrieglstein        #TOMATHY     @kathy_petras
Limitations
        • Facilitating Relationships



        • Individual Analytics

        • Top Down Control

        • Relevancy

@tomkrieglstein                  #TOMATHY   @kathy_petras
Additional Considerations


                             Accessibility

                        Community Standards

                     Privacy / Information Shared

                  Allowing for “Organicness” of Group


@tomkrieglstein                 #TOMATHY                @kathy_petras
“Organicness”




@tomkrieglstein       #TOMATHY    @kathy_petras
Recommendations
           1) Content For All                                  Your Leaders


                  90-9-1 Rule         ∑U
                                      edges e
                                                 e   We d e    Longer Answers
                                                                 Simple
                                                               Engagement

           2) Maximize Your Time

                   Hootsuite               Hosts              Repurpose

           3) Tacking Success                   Likes
                                        Interactions

@tomkrieglstein                    #TOMATHY                         @kathy_petras
Positive Interactions




@tomkrieglstein           #TOMATHY        @kathy_petras
Positive Interactions




@tomkrieglstein           #TOMATHY        @kathy_petras
Positive Interactions




@tomkrieglstein           #TOMATHY        @kathy_petras
QUESTIONS
                   thoughts?
                    feelings?


@tomkrieglstein       #TOMATHY   @kathy_petras

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#ACPA12 - Engaging FY Students on Facebook

  • 1. Engaging First-Year Students on Facebook Before, During, and After Orientation @tomkrieglstein #TOMATHY @kathy_petras
  • 2. Poll How comfortable are you with using Facebook for your job? Fred Flintstone Mark Zuckerberg @tomkrieglstein #TOMATHY @kathy_petras
  • 3. One Student’s Story (video removed) @tomkrieglstein #TOMATHY @kathy_petras
  • 4. 65% more 76% pre-orientation comfortable increased transition excitement @tomkrieglstein #TOMATHY @kathy_petras
  • 5. 93% of students have accounts: @tomkrieglstein #TOMATHY @kathy_petras
  • 6. 63% login everyday: @tomkrieglstein #TOMATHY @kathy_petras
  • 7. 5,000, 9,512 minutes per day 000,000 Years Per Day
  • 8. STAFF STUDENTS 1. In person 1. Facebook 2. Phone 2. Texting 3. Inst. Email 3. IMing 4. Texting 4. Per. Email 5. IMing 5. Phone 6. Facebook 6. In person
  • 9. 98% of colleges have Pages: @tomkrieglstein #TOMATHY @kathy_petras
  • 10. .36% Average Level of Page Engagement @tomkrieglstein #TOMATHY @kathy_petras
  • 11. 4 Myths of Social Media 1) It doesn’t cost anything 2) There’ll be instant payoff 3) You need to be on every tool 4) Social Media fixes a crappy “product” @tomkrieglstein #TOMATHY @kathy_petras
  • 12. Q: How Many Facebook Pages Do You Manage/Oversee? @tomkrieglstein #TOMATHY @kathy_petras
  • 13. History Current Usage @tomkrieglstein #TOMATHY @kathy_petras
  • 14. Current Usage @tomkrieglstein #TOMATHY @kathy_petras
  • 15. Current Usage @tomkrieglstein #TOMATHY @kathy_petras
  • 16. History Current Usage Staffing / Managers Student Feedback @tomkrieglstein #TOMATHY @kathy_petras
  • 17. Student Feedback 3 4 Scale of 1-5 Why Joined? 85 meet answer % 60 55 other questions % % students about BW meet BW questions people info answered @tomkrieglstein #TOMATHY @kathy_petras
  • 18. Groups vs Pages @tomkrieglstein #TOMATHY @kathy_petras
  • 19. Limitations • Facilitating Relationships • Individual Analytics • Top Down Control • Relevancy @tomkrieglstein #TOMATHY @kathy_petras
  • 20. Additional Considerations Accessibility Community Standards Privacy / Information Shared Allowing for “Organicness” of Group @tomkrieglstein #TOMATHY @kathy_petras
  • 21. “Organicness” @tomkrieglstein #TOMATHY @kathy_petras
  • 22. Recommendations 1) Content For All Your Leaders 90-9-1 Rule ∑U edges e e We d e Longer Answers Simple Engagement 2) Maximize Your Time Hootsuite Hosts Repurpose 3) Tacking Success Likes Interactions @tomkrieglstein #TOMATHY @kathy_petras
  • 23. Positive Interactions @tomkrieglstein #TOMATHY @kathy_petras
  • 24. Positive Interactions @tomkrieglstein #TOMATHY @kathy_petras
  • 25. Positive Interactions @tomkrieglstein #TOMATHY @kathy_petras
  • 26. QUESTIONS thoughts? feelings? @tomkrieglstein #TOMATHY @kathy_petras