Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications, we must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users. In this interactive session, we’ll discuss questions like: * How should the user feel when they use this piece of functionality? * Will they perceive that this functionality saves them work or creates new work? * How will the functionality compare to what they see on the consumer Web? * How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love? We’ll look at good and bad examples from SharePoint itself as well as specific customizations.

4. Microsoft SharePoint faces a challenging future: Forrester | PCWorld
http://www.pcworld.com/article/2027391/microsoft-sharepoint-faces-a-challenging-future-forrester.html
SharePoint Adoption Faces Three Barriers: Mobile, Social, Cloud
http://www.slideshare.net/johnrrymer/share-point-survey-2012-slideshare

5. SharePoint
Use SharePoint as an out-of-box application
whenever possible - We designed the new SharePoint
UI to be clean, simple and fast and work great out-of-box.
We encourage you not to modify it which could add
complexity, performance and upgradeability and to focus
your energy on working with users and groups to
understand how to use SharePoint to improve productivity
and collaboration and identifying and promoting best
practices in your organization.
“The New SharePoint” by Jeff Teper on the Microsoft SharePoint Team Blog
http://sharepoint.microsoft.com/blog/Pages/BlogPost.aspx?pID=1012

6. product system
affective
human-computer interaction
How does the user feel when they
are finished using SharePoint each
day?
“User experience” from Wikipedia http://en.wikipedia.org/wiki/User_experience

7. Image from The Conversation Prism http://www.theconversationprism.com/

9. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio

10. Image from “Explain IA Poster” http://userallusion.com/blog/2010/10/explain-ia-poster/

16. Boston Globe, February 02, 2013: Instant gratification is making us perpetually impatient ow.ly/i8Pth
Ramesh Sitaraman, a computer science
professor at UMass Amherst, examined the
viewing habits of 6.7 million internet users
in a study released last fall. How long were
subjects willing to be patient?

25. It always comes back to “It

27. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio

28. Email marc.anderson@sympraxisconsulting.com
Blog http://sympmarc.com
SPServices http://spservices.codeplex.com
SPXSLT http://spxslt.codeplex.com
eBook http://bit.ly/UnlockingDVWP
The Middle Tier Manifesto http://bit.ly/middletier